Computer Hardware & Software
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"AVIOD THIS MERCHANTI ordered a 19" viewsonic monitor after websearch showed my item was in stock at A2ZComputers. 6-7 days later, I called when item had not arrived and was told that item was out of stock, AND WOULD I LIKE TO PURCHASE ANOTHER MONITOR!!! Where I come from, this is called bait-and-switch. I cancelledmy order and asked if my CC was charged yet. Theperson said that a charge had been entered, but that they would would cancel that by EOD. I called my CC co. and made sure that they cleared the charge.I looked up the same item today at their website(2 weeks later!) and the item is STILL SHOWN AS IN-STOCK (Viewsonic p90f)"
"Don't know what the fuss is about. Maybe I got lucky, maybe only the dissatisfied write reviews. For my part I ordered 2 graphics cards, got confirmation of the order, got a FedEx tracking number, then got exactly what I ordered a few days later.What more can you ask?"
"I bought a 4 year old IBM P260 21" monitor from these people. Unlike the many other sellers, they claimed it was "unused" and still under warranty from IBM. I did not think they could legally get away with such a bald face lie, so I went for it. It is well used, and scratched. But worst of all, the picture was so bright it was unusable and could not be adjusted. I did some research on the internet and discovered it was a common problem with these and some other monitors. I was able to fix it with a resistor and a soldering iron. But the convergence is off and so is the color purity. I did not want a used monitor, and would have paid an extra $140 if I had known this was a rip off!"
"Again, another story about the $139 Asus V9999 Ultra 256MB. I was reluctant to even make the order based on previous reviews, but did so anyway because of the price. In defense of PCH4U, a company is in business to make money. Should they have fulfilled the thousands of orders they received, it would mean a loss of millions with cost being in the high $200s to low $300s for the card. No company would fulfill such an order when they can avoid it and because they are not charging there is pretty much nothing to be done. If you find yourself to have been charged, you're in business and can take up small claims charges.Ask yourself: "Too good to be true?"Caveat Emptor. Buyer beware."
"I ordered my card, and they sent an email saying that there was a typing misprint. What horrible service is this. Isnt this illegal?? Dont order from them they change prices after you order."
"Caution! Warning!This company or rather the owner, is a certified pirate that has been busted selling counterfeit software. There are no ethics with this company. Even after being 'caught' by the FBI, they continued selling bogus software. You should not trust your credit card with a business as scumy as A2Z Computers. The owner also operates another business called pchardware4u.com located at the same address as A2Z. Avoid this company as well. To read the full story cut and paste the link below. http://neohio.craintech.com/cgi-bin/article.pl?articleId=2409&print=yes"
"Warning! DO Not Order from this online retailer.I ordered a Samsung SD-616TRP drive and they sent mea SD616BEB drive. Their ordering info and invoice clearly says SD-616TRP and yet they sent me a completely different drive. The software that they sent is burned to CD-R and is downloaded versionsand not full versions.DO NOT Order From A2Z , you wil regret it!"
"The worst customer service I've had in years. When approached about a defective item, they actually said, "IT'S NOT OUR FAULT". They wouldn't give me my money back. Just because they're online doesn't excuse them from providing customer service. WITH ALL THE OPTIONS ONLINE, DON'T BOTHER WITH THIS SELLER."
"This was the only company that claimed to have the product that I needed in stock. I ordered it. My credit card was promptly charged. After two days I called them to find the status as their web site told me the order was still being processed. I was informed that the item was no longer available.I will take this up with my credit card company and the BBB. They are apparently a scam outfit. "
"I ordered an Adaptec 29160 SCSI controller from A2Z, online. Their website's "Complete Product Description" listed features and specs and stated cables were included. I thought I was purchasing the AD29160 kit. I got a small brown box filled with styrofoam peanuts, a board in a anti-static bag, and a Memorex CD-R disc, apparently containing drivers. I called A2Z and their customer service doesn't answer, nor does the operator, so , I went to a sales person and actually was able to talk to a human being. I explained to "Tim" that what I thought I ordered included cables since that is how it is presented on the website. He said I ordered the OEM product that does not include cables. He asked for my invoice # and phone number and said he would call back. He never did. I think the product desription is misleading since it states that more is included than actually is. I will not order from A2Z again, nor will I recommend them.Update: 8/18/2004It turns out the product was DOA. I also noticed there was a lot of dust on the board, yet it was sold as a new product and it came in an anti-static bag. This bothered me more than the fact that the board was DOA, since it was sold as new. Take a look at this URL and see what you think: "
"Ordered, package arrived in timely manner, no complaints!"
"This was a good deal on Win XP oem cd's. Product was delivered on time by fedex."
"Made my order to Visual Studio.Net Ent Architect 2003 Full Vers on 3/30/04. They sent wrong disks. I sent disks back and waiting 1.5 weeks for new ones. I kept calling and they said wait longer. Today, I get a call from sales rep (Alex) who says "we don't sell that software." I say, "why the ad - why'd you take my order - etc." He was rude and said its not on our website. Well, here it is...http://www.a2zcomp.com/specs_a.asp?SKU=458334. Save yourself from nothing but a big headache and DO NOT use these people. Worst company I've ever dealt with. Period."
"The reviewer from 4/7/03 12:56 PM stated:"Reading the complaints, most of them appear to have been written by the same individual under different names. I'm guessing the writer is likely someone with an axe to grind and no hobbies, else works for a competitor."To this I must reply, apparently YOU yourself must be an A2Z employee, or have never really had the misfortune of dealing with this so-called company.Back in early 1999 I ordered my first PC, spending well over $1800. I had researched components and instructed over the phone which ones I wanted included in my PC (best video cards at that time, fast PII CPU, etc.), but did not specify a mainboard, not understanding how critical this single component is. They threw in one of the sorriest boards ever produced, an FIC VB-601-V. Needless to say, the system they sent me was nothing but an overpriced doorstop; the VIA southbridge/S.B. Live incompatibility issue was more than just an annoyance, the system was totally unstable, locking up during ANY game and frequently when running productivity apps, surfing, anything. I returned the system to them, at my expense, hoping they could sort this out, and in the process THEY LOST THE S.B. LIVE DRIVER DISC. Upon getting the system back (unsurprisingly it still wasn't working properly), I notified tech support of the missing disc and was told they couldn't provide me with one! After a long and aggravating phone call, I finally got them to send me one but it was like pulling teeth. Visiting a public tech forum, I finally discovered that my problems stemmed from the VIA-chipped junk motherboard. I purchased a proper Abit Intel chipset based board and fixed it myself. It was like magic, all my problems vanished immediately.Even a "computer illiterate" like myself at that time could find the cause of this, without much trouble, and rectify it. The fact that a company selling systems couldn't (or wouldn't bother to) figure this out makes me wonder how in the world they're still doing business. I figured they must have wisened up over the years, but from what I'm seeing here, they are still just as inept and clueless (and have the same spiteful attitude toward customers, given the phone call I just made to simply get that old invoice number) as always. It just doesn't make sense that they're still operating. I urge everyone to please buy from newegg or googlegear or any of the several other respectable companies that deserve your business.I do have to thank them for one thing: After that first experience, I only build my own systems now, and for many other people as well. And they all work. It's really not that hard."
"A previous order for software which was shipped on time turned out to be incorrect. Contact with customer service was great and they sent me a new order ASAP, no shipping and allowed my return of the incorrect product with free return shipping.I would definately do business with them again"
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