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"They have been processing my order for near 2 weeks. They said my credit card went thru perfect, but are having problems with the order. Few people speak english, no one has an answer, and I continue to be nice.
I hear about concerns in Florida and New York, but some of my friends received their phone in good order; and have no bad comments about rebates.
What are these people called in Florida and New York, so I can pursue a discussion. Are they A1wireless? or somebody else. I know they are wirefly behind the scenes, that or infonics. I haven't yet been screwed, but they sure don't seem to know what they are doing, and excuses are a dime a dozen.
Update: it took 3 weeks for the phone to arrive, and it included rebate information as promised. They failed to provide an invoice, which is MANDATORY, for their rebates. This appears to match the "warning" from others that they will make the rebate process "impossible", time will tell. rd"
This review was modified by maskedman on August 14 2005 09:48:16 AM
"Gave me used phones, then broken phones. never paid up rebates. Horrible company, kept lying about how the rebates were late, even though I have mailed out hundreds of rebates on time. I hope BB shut them down. Btw, cs is rude.
DON'T EVER SHOP HERE
BTW, THEY ARE ALSO KNOWN AS INTELENTWIRESS/ A1WIRELESS"
"Rebate trickery and slight of hand, the rebate from A1wireless is very hard to get. You had better view the price of the phone as without rebate from A1.
No problem with the Tmobile rebate, it came without any delay.
This company appears to have a business plan of making profit from rebates. They get business with the rebate enticement then profit from their carefully crafted rebate system designed to maximize consumer failure to fulfill. I would like to see Eliot Spitzer try to navigate their system and wonder about who is giving a satisfied rating.
The Better Business Bureau of Metropolitan New York is currently updating their report on this company. http://www.bbbnewyork.org/businessreports/?id=56789
"
This review was modified by mcottmeyer on June 01 2005 11:15:30 AM
"Contacted them last week about rebates I submitted last Dec. Spoke to a nice guy who said the rebate will be out in two days. Got my check within a week! Good job A1!
BTW, have mail-in-rebate $600 in total. $100 from T-mobile and the other $500 from A1. Now I have them all."
This review was modified by gilwang on May 06 2005 05:29:36 AM
"Thanks for the rebate number! I also realized I had not received my $50 rebate about 4 months after sending them in, way before the deadline. I just called the number 7185510808 and they said they would send me the rebates within 2 weeks. I hadn't even told them why I was calling. Looks like you don't get the rebate unless you call them. "
"I submitted my rebates in December 2004. I called their 800 number 2 weeks ago (4/7/2005) and was given another number (718) 551-0808 which is no longer a toll free number. The representative did confirm with me that my rebates submissions were all received and valid. I received the rebates after less than 2 weeks.
In my opinion: First, they seem to discourage people from calling their rebate number by making this number no longer a toll free. Second, I do not think that I would have received my rebates yet if I did not call them.
In summary, they seem to make things difficult but they do honor the rebates after all.
If any of you have a problem, try calling the number I provided. Good luck!"
Customer service is rude. They did not process my order as promised and I missed a deadline for a rebate. I ordered on 1/31/05 and they promised to activate the phone that evening. They did it the next day and T-Mobile will not give me my $200 rebate now. A1 made the error and I'm out $200. They won't even consider working with me so I'm going to do all I can to make sure they pay for this...
These phones are for my use and my wife's use on behalf of a charity.. Now WE pay to help a group out. that is the same as stealing from the charity in my opinion... BEWARE OF THIS COMPANY!!!"
"The perfect 'scammers' of business world. Why isnt the CEO of a1wireless in jail yet? I consider myself unlucky to buy something from these people because I didn't check the store reviews prior to buying my phone from them. They send me 2 invoices along with my phone. One has someone elses name on it. Costumer service? Oh forget it. There isnt one. Tried calling them..was on hold for 15 mins then I get an automated response from a lady who talks half french half english. Its been over 20 days since I ordered the phone. They promise you free accessories, which I never received and thats what I am mad about and I have more hatred toward these people after reading so many bad reviews. Oh yes I have a rebate on this phone too. I am wondering if its even worth sending the rebate forms because there are here to steal peoples hard earned money. How do these people manage to make money. Most of the mobile phone wesbites are interlinked. I really wish someone could put an end to A1WIRELESS.COM. Oh yes they have a cute little website where they send us if we have any questions. Don't even bother to write to them. You will never ever get a reply..why? Because they are busy with their fraudulent business. Don't take a risk with these guys. "
This review was modified by prologic77 on March 16 2005 02:07:00 PM
"A-1 Wireless is the best in manipulating quasi-legal corporate fraud that I have every encountered. Call them and they guarrantee the phone will be there the next day. Then they email and need more information which delays the delivery for another day. Then they email a request to copy your drivers license and social card and either email to them or fax it to Cingular. What.... are you kidding me IDENTITY THEFT. So I sent faxes to A-1 and to their corporate headquarters and canceled the transaction. Amazingly, they suddenly approved the deal and were going to ship to arrive next day. There rendition of next day became six days. I refused shipment. I checked my credit card company and they had increased the charged ammount by $16.00 more than their own verification of my total charges displayed om the web site.
I have sent compliants and documentation to Attorney Generals of New York and the state I live in.
These A-1 people are the ultimate in being liars, cheaters and thevies."
This review was modified by Jim D on March 22 2005 03:30:45 AM
"I HIGHLY recommend AGAINST using this company for any of your cellular needs. I have attempted to call customer service a total of EIGHTEEN times. During times when I could hang in there, my average wait time was 16 minutes. They did not answer my questions satisfactorily - they cannot find my invoice, file, or order number! Save your money and your time. Don't bother purchasing from this company."
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posted Jun-24-2005 
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This review was modified by 
![Share](javascript:share_rating({"review_body":"Gave me used phones, then broken phones. never paid up rebates. Horrible company, kept lying about how the rebates were late, even though I have mailed out hundreds of rebates on time. I hope BB shut them down. Btw, cs is rude. <br><br>DON\u0027T EVER SHOP HERE<br><br>BTW, THEY ARE ALSO KNOWN AS INTELENTWIRESS\/ A1WIRELESS","link":"http:\/\/www.resellerratings.com\/store\/A1_Wireless_whereismyorder_InPhonic\/comment\/210866#comment210866","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/A1_Wireless_whereismyorder_InPhonic.jpg","store_name":"A1 Wireless \/ whereismyorder.com \/ InPhonic","username":"mikelou26","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Rebate trickery and slight of hand, the rebate from A1wireless is very hard to get. You had better view the price of the phone as without rebate from A1.<br><br>No problem with the Tmobile rebate, it came without any delay.<br><br>This company appears to have a business plan of making profit from rebates. They get business with the rebate enticement then profit from their carefully crafted rebate system designed to maximize consumer failure to fulfill. I would like to see Eliot Spitzer try to navigate their system and wonder about who is giving a satisfied rating.<br> <br>The Better Business Bureau of Metropolitan New York is currently updating their report on this company. http:\/\/www.bbbnewyork.org\/businessreports\/?id=56789<br><br>","link":"http:\/\/www.resellerratings.com\/store\/A1_Wireless_whereismyorder_InPhonic\/comment\/207067#comment207067","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/A1_Wireless_whereismyorder_InPhonic.jpg","store_name":"A1 Wireless \/ whereismyorder.com \/ InPhonic","username":"mcottmeyer","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Contacted them last week about rebates I submitted last Dec. Spoke to a nice guy who said the rebate will be out in two days. Got my check within a week! Good job A1! <br><br>BTW, have mail-in-rebate $600 in total. $100 from T-mobile and the other $500 from A1. Now I have them all.","link":"http:\/\/www.resellerratings.com\/store\/A1_Wireless_whereismyorder_InPhonic\/comment\/204474#comment204474","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/A1_Wireless_whereismyorder_InPhonic.jpg","store_name":"A1 Wireless \/ whereismyorder.com \/ InPhonic","username":"gilwang","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Thanks for the rebate number! I also realized I had not received my $50 rebate about 4 months after sending them in, way before the deadline. I just called the number 7185510808 and they said they would send me the rebates within 2 weeks. I hadn\u0027t even told them why I was calling. Looks like you don\u0027t get the rebate unless you call them. ","link":"http:\/\/www.resellerratings.com\/store\/A1_Wireless_whereismyorder_InPhonic\/comment\/204080#comment204080","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/A1_Wireless_whereismyorder_InPhonic.jpg","store_name":"A1 Wireless \/ whereismyorder.com \/ InPhonic","username":"qetuo135","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I submitted my rebates in December 2004. I called their 800 number 2 weeks ago (4\/7\/2005) and was given another number (718) 551-0808 which is no longer a toll free number. The representative did confirm with me that my rebates submissions were all received and valid. I received the rebates after less than 2 weeks.<br><br>In my opinion: First, they seem to discourage people from calling their rebate number by making this number no longer a toll free. Second, I do not think that I would have received my rebates yet if I did not call them.<br><br>In summary, they seem to make things difficult but they do honor the rebates after all.<br><br>If any of you have a problem, try calling the number I provided. Good luck!","link":"http:\/\/www.resellerratings.com\/store\/A1_Wireless_whereismyorder_InPhonic\/comment\/201995#comment201995","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/A1_Wireless_whereismyorder_InPhonic.jpg","store_name":"A1 Wireless \/ whereismyorder.com \/ InPhonic","username":"hungvu","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"BEWARE OF A1 - RUN RUN RUN!!!<br><br>Customer service is rude. They did not process my order as promised and I missed a deadline for a rebate. I ordered on 1\/31\/05 and they promised to activate the phone that evening. They did it the next day and T-Mobile will not give me my $200 rebate now. A1 made the error and I\u0027m out $200. They won\u0027t even consider working with me so I\u0027m going to do all I can to make sure they pay for this...<br><br>These phones are for my use and my wife\u0027s use on behalf of a charity.. Now WE pay to help a group out. that is the same as stealing from the charity in my opinion... BEWARE OF THIS COMPANY!!!","link":"http:\/\/www.resellerratings.com\/store\/A1_Wireless_whereismyorder_InPhonic\/comment\/197096#comment197096","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/A1_Wireless_whereismyorder_InPhonic.jpg","store_name":"A1 Wireless \/ whereismyorder.com \/ InPhonic","username":"youthelate","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The perfect \u0027scammers\u0027 of business world. Why isnt the CEO of a1wireless in jail yet? I consider myself unlucky to buy something from these people because I didn\u0027t check the store reviews prior to buying my phone from them. They send me 2 invoices along with my phone. One has someone elses name on it. Costumer service? Oh forget it. There isnt one. Tried calling them..was on hold for 15 mins then I get an automated response from a lady who talks half french half english. Its been over 20 days since I ordered the phone. They promise you free accessories, which I never received and thats what I am mad about and I have more hatred toward these people after reading so many bad reviews. Oh yes I have a rebate on this phone too. I am wondering if its even worth sending the rebate forms because there are here to steal peoples hard earned money. How do these people manage to make money. Most of the mobile phone wesbites are interlinked. I really wish someone could put an end to A1WIRELESS.COM. Oh yes they have a cute little website where they send us if we have any questions. Don\u0027t even bother to write to them. You will never ever get a reply..why? Because they are busy with their fraudulent business. Don\u0027t take a risk with these guys. ","link":"http:\/\/www.resellerratings.com\/store\/A1_Wireless_whereismyorder_InPhonic\/comment\/196311#comment196311","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/A1_Wireless_whereismyorder_InPhonic.jpg","store_name":"A1 Wireless \/ whereismyorder.com \/ InPhonic","username":"prologic77","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"A-1 Wireless is the best in manipulating quasi-legal corporate fraud that I have every encountered. Call them and they guarrantee the phone will be there the next day. Then they email and need more information which delays the delivery for another day. Then they email a request to copy your drivers license and social card and either email to them or fax it to Cingular. What.... are you kidding me IDENTITY THEFT. So I sent faxes to A-1 and to their corporate headquarters and canceled the transaction. Amazingly, they suddenly approved the deal and were going to ship to arrive next day. There rendition of next day became six days. I refused shipment. I checked my credit card company and they had increased the charged ammount by $16.00 more than their own verification of my total charges displayed om the web site.<br><br>I have sent compliants and documentation to Attorney Generals of New York and the state I live in. <br><br>These A-1 people are the ultimate in being liars, cheaters and thevies.","link":"http:\/\/www.resellerratings.com\/store\/A1_Wireless_whereismyorder_InPhonic\/comment\/194976#comment194976","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/A1_Wireless_whereismyorder_InPhonic.jpg","store_name":"A1 Wireless \/ whereismyorder.com \/ InPhonic","username":"Jim D","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I HIGHLY recommend AGAINST using this company for any of your cellular needs. I have attempted to call customer service a total of EIGHTEEN times. During times when I could hang in there, my average wait time was 16 minutes. They did not answer my questions satisfactorily - they cannot find my invoice, file, or order number! Save your money and your time. Don\u0027t bother purchasing from this company.","link":"http:\/\/www.resellerratings.com\/store\/A1_Wireless_whereismyorder_InPhonic\/comment\/193006#comment193006","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/A1_Wireless_whereismyorder_InPhonic.jpg","store_name":"A1 Wireless \/ whereismyorder.com \/ InPhonic","username":"Irate Customer","rating":"1"}, "single");){kind=link}
"They have been processing my order for near 2 weeks. They said my credit card went thru perfect, but are having problems with the order. Few people speak english, no one has an answer, and I continue to be nice.
I hear about concerns in Florida and New York, but some of my friends received their phone in good order; and have no bad comments about rebates.
What are these people called in Florida and New York, so I can pursue a discussion. Are they A1wireless? or somebody else. I know they are wirefly behind the scenes, that or infonics. I haven't yet been screwed, but they sure don't seem to know what they are doing, and excuses are a dime a dozen.
Update: it took 3 weeks for the phone to arrive, and it included rebate information as promised. They failed to provide an invoice, which is MANDATORY, for their rebates. This appears to match the "warning" from others that they will make the rebate process "impossible", time will tell.
rd"