We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
42photo.com/

Computer Hardware & Software

Rating 9.27/10 241 reviews
(1,154 lifetime reviews)

9.27/100 (6-month rating)
Facebook share
42nd Street Photo / 42ND St Photo is a merchant member
42nd Street Photo / 42ND St Photo participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,945 merchant members.
 
 

All Customer Reviews (1,154)

sort by date, rating, likes

Rating 10/10 5/5
modified review posted Apr-27-2012

"I am very please with 42nd street photo. I have no complaints about my purchase. I could not find a better price on the camera anywhere online(except grey market cameras) and shipping is extremely fast. The confirmation call was polite and not a high pressure sales pitch, just offered extra accessories I might like to consider.
If you are considering a online purchase do yourself a favor and do a google search of the company your buying from, don't go by there sites claims. speaking from experiance and that is why I chose to buy from 42nd street photo."

Rating 10/10 5/5
modified review posted Apr-27-2012

"I got my camera from 42nd St. photo. They were really nice and fast. I will order from them again. Thanks Kerri"

Rating 10/10 5/5
modified review posted Apr-27-2012

"First time order, liked the service and camra so well I placed an order for the same camra for my doughter."

Rating 10/10 5/5
modified review posted Apr-27-2012

"the service at 42nd st photo was great. I orede the camera and picked three day pick right away i got a call to pick the day of delivery. after a week of recieving it i got a call to make sure i am satisfied with my order. I ordered a canon 7d with a lens 18-135 IS i so happy with the product and i got it for a great price. "

Rating 6/10 3/5
modified review posted Apr-27-2012

"Before purchasing from this company PLEASE read the negative reviews.

I purchased an item online (Sunday), Monday afternoon I received a call stating I forgot to check if I wanted a signature required upon receipt of the package. I said yes. The person stated it was a good choice of camera and asked if it my first DSLR. I said yes. That was all he needed to try to sell me an SD card. "A regular SD card will not work with this camera, you need to buy a 500x one". I was instructed to go to Amazon and type in the type of card and look up the card on their website. Sure enough their price was lower AND I would get double the memory.

Shortly after the phone call, I did more research online (I had never heard of this "special" SD card). Sure enough, I had been duped, I did not need the card. TEN MINUTES later I called back, stating I wanted it removed from my order. I was forwarded to an answering machine, I left my contact information and was never called back (five days later and counting). I called back an hour later (6:40pm) stating I wanted to alter my order - sorry the item has shipped already. That was a lie, according to UPS, the order had not been picked up until 7:40pm. I wrote an email - still no response.

The order arrived at my door - no signature required even though I requested there was one. I called today and left a message, I refuse to pay to restock something I was conned into purchasing.

We will see how this story ends.

PROS - Good prices, seeming friendly sales people
CONS - DO YOUR RESEARCH (every negative comment mirrors my story, selling the uninformed consumer items they do NOT need), did not return my phone calls or email message.

UPDATE: Later that day I called back again and spoke to someone about the problem. They held steady with their claim that there was nothing they could do to avoid me paying the restocking fee. After seeing my post on this website, and me not giving up, they gave in and said I could return the item and be refunded my money (funny how things change). Shortly after that phone call I received another phone call by someone in their customer service department. He insisted I keep the card and be refunded the cost of the card in exchange for an updated review. They refunded my money, and this is my updated review."

modified review This review was modified by spanton on May 11 2012 05:13:11 AM
Rating 10/10 5/5
modified review posted Apr-26-2012

"Great experience shopping here!
1 - their prices beat all other stores
2- great costumer service - i actually got a call from the company to confirm my order, tell me a bit about my camera, and offer me other products.
3- my product came within a week of ordering.
I'd gladly order from 42nd Street Photo again!"

Rating 10/10 5/5
modified review posted Apr-26-2012

"I received my new lens with great speed. I would definitely by from 42nd again. Great customer service . "

Rating 10/10 5/5
modified review posted Apr-26-2012

"Found that 42nd street photo had the best price on the Canon SX40. They by far beat everyone's prices and the best part was the free shipping too! I received my camera very quickly and it has allowed me to capture memories that last a life time. Thanks 42nd Street Camera!"

Rating 10/10 5/5
modified review posted Apr-26-2012

"3 words
FAST
BEST
Right Price "

Rating 10/10 5/5
modified review posted Apr-26-2012

"Easy to navigate web site, good search capabilities, easy checkout and fast delivery of the promised merchandise. Package arrived faster than I thought it would and order was filled correctly. Also received a courtesy follow up call with polite suggestions for other things I might need."

 
wall street journal logo