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Ratings Rating
Full Rating Profile
  • Rating 5.33/10 238 reviews

    5.33 / 100
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    3tailer is not a merchant member
    3tailer does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
  • 3tailer contact information

    • Address: 619 S Cedar St
    • Contact: support@3tailer.com
    • Phone: 800-251-3638
    • Customer Support: 800-251-3638
    • Business Hours: 9am - 9pm EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 3.75/10 3.75/10
    Customer service: Rating 6.25/10 6.25/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

All 238 Customer Reviews

Rating 10/10
5/5
modified review posted

"It was a very streamlined experience. It was easy to order the vinyl I was looking for, and the website looked great. There was a lack of description on the vinyl I purchased, and I was confused on whether or not I got the CD or the Vinyl, but the live customer support was very helpful and quick and cleared that up very quickly. If this site had something else I needed, I wouldn't hesitate to order from here again."




Rating 10/10
5/5
modified review posted

"The quality of the scrunchy socks I purchased via 3tailer is way better than I expected or that I've ever had in the past. Delivery was quick and the packaging was in perfect condition. Thank you. I'll certainly shop via 3tailer again."


Rating 4/10
2/5
modified review posted

"Item was listed as available and I really needed it. Unfortunately it was not and a lot of kidergardeners were very disappointed. :( "


Rating 10/10
5/5
modified review posted

"The laser light for my glock was just perfect and the price was even better. The item was shipped in a few days very fast. Will recommend friends and family to purchase from you"


Rating 4/10
2/5
modified review posted

"I have not received the merchandise that I purchased over a week ago. Nor have I received an email explaining why my merchandise has not been shipped. "


Rating 8/10
4/5
modified review posted

"I had a good experience with the price and product but was never informed of the ship date."


Rating 6/10
3/5
modified review posted

"The ordering process was quick and easy and they had an item I couldn't find elsewhere for a reasonable price. Unfortunately, it has been over two weeks now and I still have not received my order. Is there a way to see if it's been shipped? If it's sent via the regular mail, there probably is not a tracking number. I just hope it comes soon."


Rating 10/10
5/5
modified review posted

"I found exactly what I was looking for at 3tailer. Not only was the price lower than anywhere else, but my item was shipped the very next day! I was able to pay using PayPal as well, a feature I appreciate. I am very pleased with my shopping experience here, and would highly recommend 3tailer to anyone. "


Rating 10/10
5/5
modified review posted

"If this was the socks order, the experience was very good."


Rating 10/10
5/5
modified review posted

"At this point, I am not a happy camper. I placed an order with them last Monday, 1 week ago. I have not received my order. I can access their site with my email address and password, but the tracking will not accept the same information. I plan to give them 2 more days and if I do not receive my order by then, I will cancel and get the lotion from another source. TUESDAY UPDATE: Now I AM a happy camper, I just received my order. This was my first order from this company, and I may have misjudged them. I'm not sure what the problem was, but it was solved fairly and promptly by 3tailer. I received my lotion this afternoon and am completely satisfied. Thank you for being so thoroughly customer oriented. This will NOT be my last order."


Rating 10/10
5/5
modified review posted

"It was just fine. Just as smooth and easy any other online store."


Rating 8/10
4/5
modified review posted

"It was very east to purchse the Poker Table Top Cover on line for a 48" table top. Unfortunatly the Cover you sent does not fit a 48" poket table top. I hope returning the cover is as easy as was the purchase"


Rating 10/10
5/5
modified review posted

"You helped me find a difficult item to locate in my area."


Rating 10/10
5/5
modified review posted

"3tailer came through! My order was easy to place. I felt safe and secure using them and they kept me informed through the order and shipping process. I will definitely use them again and recommend them to friends and family who shop online."


Rating 8/10
4/5
modified review posted

"It was fine. Product was as described and shipped quickly. However, I did not received an e-mail when the item shipped as I was supposed to."



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