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"My first posting for 3dcool.com even though this is far from my first purchase. That essentially puts it in a nutshell - a repeat customer. I'm very happy that their web site shows an item to be in stock or not. Then you not left wondering when it will arrive. Multiple payment and shipping options provide buyer with flexibility."
"Excellent - every item I need has been available. The customer service was friendly and helpful with info. regarding my order. The site is easy to navigate, and the products are reasonably priced. "
"Excellent Customer Service. I was building a brand new machine and I lacked one small item that even NewEgg didn't carry. I was very upset that I had spent ~2k at NewEgg and they didn't carry a necessary part.
I found the item at 3DCool and I immediately ordered it. I was pleasantly surprised at the low S&H as many companies will gouge you even for small orders. I checked with them the next day to see if they could expedite the service and they immediately replied with the tracking number. It's clear why their rating on this site is that high.
"I have been meaning to write a review on 3DCOOL since my 1st purchase from them, but have been too busy. All my purchases with them since then have only reinforced what I experienced the first time. who says "it's never as good as the first time?". Obviously, they haven't had the pleasure of buying anything there. My 1st purchase was a Swiftech MCX159-R NB cooler. I had a few questions about the mounting brackets. Lew amazed me with how in-depth his knowledge of the actual design characteristics of this unit is. But what really left a lasting impression with me, and the reason I will be a lifetime customer, is how Lew demonstrated what integrity is all about. Instead of giving me a "fluff" answer to a small question I had, which I'm sure most retailers would have, He took the time to contact Swiftech and get the "straight scoop". Dealing with 3DCOOL is like having a relative who knows pc's in and out, and will always make sure you are matched up to the piece of equipment you need. All you need to do to see for yourself is purchase something from them, then you will tell yourself, "I wish I would have found them sooner!""
"This was my first experience with 3dcool.com and I actually decided to call their store to place my order. I needed items shipped to Hawaii and I wanted to talk with someone about shipping costs. Lou at 3dcool helped me out with very professional and prompt service. He noted the items I wanted, and called me within 20 minutes to give me a shipping cost that was much more agreeable. I placed the order with him immediately. Their staff are very knowledgeable in the products that they carry, and they were able to answer questions honestly and accurately (go ahead and test them on it!). I highly recommend 3dcool and I will be coming back for future orders."
This review was modified by dtthan on July 04 2005 03:41:45 PM
First time conducting business with 3Dcool.com. Order an Aspire X-QPack case on Sunday June 19th shipped the 20th and received the 21st. Very fast shipping, excellent site and A #1 customer support when I called to ask a technical question about the dimensions of the case. I will order from this retailer again!
"I am a neophyte when it comes to cooling products. I was looking for a way to cool a small/medium home theater enclosure, but didn't really know exactly what to do. I found info about the SilenX product and found 3D Cool as a reseller. After a bit of confusion regarding exactly what I wanted to do, I found the folks at 3D Cool to be very knowledgeable and eager to help. Given their expertise and customer service, I will probably use them when I venture into building a new PC. My suggestion to 3D Cool would be to create a small Home Theater Cooling section."
This review was modified by mkress65 on June 26 2005 08:03:53 AM
"Outstanding customer service, Great Product Line and really knows all the little specs and charateristics of each product. I am a highly detail oriented person and these guy are my match."
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posted Jul-08-2005 
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![Share](javascript:share_rating({"review_body":"Excellent - every item I need has been available. The customer service was friendly and helpful with info. regarding my order. The site is easy to navigate, and the products are reasonably priced. ","link":"http:\/\/www.resellerratings.com\/store\/3DCOOL\/comment\/214599#comment214599","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/3DCOOL.jpg","store_name":"3DCOOL.COM","username":"Blayes","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent Customer Service. I was building a brand new machine and I lacked one small item that even NewEgg didn\u0027t carry. I was very upset that I had spent ~2k at NewEgg and they didn\u0027t carry a necessary part. <br><br>I found the item at 3DCool and I immediately ordered it. I was pleasantly surprised at the low S&H as many companies will gouge you even for small orders. I checked with them the next day to see if they could expedite the service and they immediately replied with the tracking number. It\u0027s clear why their rating on this site is that high.<br><br>","link":"http:\/\/www.resellerratings.com\/store\/3DCOOL\/comment\/214289#comment214289","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/3DCOOL.jpg","store_name":"3DCOOL.COM","username":"mtzoanos1","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have been meaning to write a review on 3DCOOL since my 1st purchase from them, but have been too busy. All my purchases with them since then have only reinforced what I experienced the first time. who says \u0022it\u0027s never as good as the first time?\u0022. Obviously, they haven\u0027t had the pleasure of buying anything there. My 1st purchase was a Swiftech MCX159-R NB cooler. I had a few questions about the mounting brackets. Lew amazed me with how in-depth his knowledge of the actual design characteristics of this unit is. But what really left a lasting impression with me, and the reason I will be a lifetime customer, is how Lew demonstrated what integrity is all about. Instead of giving me a \u0022fluff\u0022 answer to a small question I had, which I\u0027m sure most retailers would have, He took the time to contact Swiftech and get the \u0022straight scoop\u0022. Dealing with 3DCOOL is like having a relative who knows pc\u0027s in and out, and will always make sure you are matched up to the piece of equipment you need. All you need to do to see for yourself is purchase something from them, then you will tell yourself, \u0022I wish I would have found them sooner!\u0022","link":"http:\/\/www.resellerratings.com\/store\/3DCOOL\/comment\/212670#comment212670","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/3DCOOL.jpg","store_name":"3DCOOL.COM","username":"Hansfragger","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Order went out and was received promptly. No problems. I would definitely consider ordering from them again.","link":"http:\/\/www.resellerratings.com\/store\/3DCOOL\/comment\/211509#comment211509","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/3DCOOL.jpg","store_name":"3DCOOL.COM","username":"sechs","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This was my first experience with 3dcool.com and I actually decided to call their store to place my order. I needed items shipped to Hawaii and I wanted to talk with someone about shipping costs. Lou at 3dcool helped me out with very professional and prompt service. He noted the items I wanted, and called me within 20 minutes to give me a shipping cost that was much more agreeable. I placed the order with him immediately. Their staff are very knowledgeable in the products that they carry, and they were able to answer questions honestly and accurately (go ahead and test them on it!). I highly recommend 3dcool and I will be coming back for future orders.","link":"http:\/\/www.resellerratings.com\/store\/3DCOOL\/comment\/210836#comment210836","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/3DCOOL.jpg","store_name":"3DCOOL.COM","username":"dtthan","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent Online retailer!<br><br>First time conducting business with 3Dcool.com. Order an Aspire X-QPack case on Sunday June 19th shipped the 20th and received the 21st. Very fast shipping, excellent site and A #1 customer support when I called to ask a technical question about the dimensions of the case. I will order from this retailer again!<br><br>","link":"http:\/\/www.resellerratings.com\/store\/3DCOOL\/comment\/210437#comment210437","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/3DCOOL.jpg","store_name":"3DCOOL.COM","username":"izzy","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My first order with 3DCOOL.com. My order was shipped the same day. My items arrived within 2 days. Great experience. Thanks for the great service! ","link":"http:\/\/www.resellerratings.com\/store\/3DCOOL\/comment\/208974#comment208974","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/3DCOOL.jpg","store_name":"3DCOOL.COM","username":"RacerX27","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am a neophyte when it comes to cooling products. I was looking for a way to cool a small\/medium home theater enclosure, but didn\u0027t really know exactly what to do. I found info about the SilenX product and found 3D Cool as a reseller. After a bit of confusion regarding exactly what I wanted to do, I found the folks at 3D Cool to be very knowledgeable and eager to help. Given their expertise and customer service, I will probably use them when I venture into building a new PC. My suggestion to 3D Cool would be to create a small Home Theater Cooling section.","link":"http:\/\/www.resellerratings.com\/store\/3DCOOL\/comment\/208726#comment208726","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/3DCOOL.jpg","store_name":"3DCOOL.COM","username":"mkress65","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Outstanding customer service, Great Product Line and really knows all the little specs and charateristics of each product. I am a highly detail oriented person and these guy are my match.","link":"http:\/\/www.resellerratings.com\/store\/3DCOOL\/comment\/207872#comment207872","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/3DCOOL.jpg","store_name":"3DCOOL.COM","username":"gdame","rating":"5"}, "single");){kind=link}
"My first posting for 3dcool.com even though this is far from my first purchase. That essentially puts it in a nutshell - a repeat customer. I'm very happy that their web site shows an item to be in stock or not. Then you not left wondering when it will arrive. Multiple payment and shipping options provide buyer with flexibility."