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"I haven't had to deal with the customer support, but thus far all my orders from Tinydeal have arrived, and they are the fastest-shipping webshop I know from China."
"I am not sure the good reviews on this wesite about TINY DEAL are from real buyers.. I bought a steteamer on 17th February. After one month i wrote to them that I haven't received it and I wanted a refund. They wrote that they contacted post office and it should be with me any day but they simply ignored my request for a refund. I wrote to them 2 weeks later again with a refund request as I still haven't got anything and they asked me to wait as it takes time to sort things out with the post office. It's been 3 months since I paid and they still ignore everything I write and just ask me to wait. Disgusting service. Thieves! i ended up paying for absolutely nothing and wasted time."
This review was modified by lidiya on May 15 2013 03:27:27 PM
"Amongst the cheap gadget websites I especially like this one. I do not what to say any wrong on others, but there are certain points why I like Tinydeal the best. Of course they have low prices, more or less the same as few others. The best about Tinydeal is their fast delivery. I order an item then within 14 days I always got what I want. Compare to others, where sometimes takes 2 monthes to get my order. This fast delivery makes them a good dropshipping partner also. I tried it many times. If I order to myself or my customers from their European warehouse I get the goods in 5-7 day. Which is quite good. If they could increase the number of their goods in their EU warehouse I will spend most of my time selling their products. I have to mention their affiliate program. You can get quite good percentage of points after selling something with their links. These points could be used on purchasing or within two monthes could be cash out. I’m now focusing on collecting 5000 point per month (which is equal 500$)"
"hi , i have tried many items from Tinydeal.com , i like all their items & their customer service is great , fast free shipping , great quality & greatprices , i can say that cuz i ordered many cellphones & mp"players , & other items as a reseller , and am verry satisfied "
"This site is a very reliable website, There was a problem with the shipping because Canadian Customs sent the item back to China due to heightened security making Canada sending back packages that don't have enough detail. I asked them to contact China Post for me and they did, China Post would resend it and if I didn't receive it, I would get a full refund. I still haven't received the package but I still trust them because my friend orders from them all the time and the same thing happened to his order too (In 2009) and it arrived 3 weeks later."
"OMG!! If i had read these warnings before I purchased from them, I would have saved myself a lot of trouble, time, and emotions. This company is untrust worthy. They trick you, send you cheap products that are not as described, take forever to resolve your problems, dont care about what you say, make you feel bad for the trouble they have caused and simply are thieves! Please be warned, they upset me and took 6 months, that's right, SIX months to resolve my problem, costing me so much more money than I should have spent for a silly knock-off. Never buy a knock-off, please. Stay far away from Tinydeal, Tinydeal Direct or e-britain on ebay. They are the same company."
"I ordered Unlocked 3.2"TFT PDA I9+++ MP3 FM Mobile Phone P07-I92 - This phone did not have the features as displayed on the advertisement.
With the pretenses of resolving my issues, TinyDeal dragged the communication beyond the deadline to file a claim with PayPal.
TinyDeal requested the phone to be returned for full refund including (return) shipping via e-mail. Upon receiving the return, TinyDeal refused to refund the shipping amount and partially refunded the purchase price. Basically, failed to keep their written promise of full refund per documented e-mail.
TinyDeal is extremely unresponsive and would occasionally reply with a one-word answer to a list of concerns. TinyDeal violates all rules of customer service and professional courtesy. I will never do business with them again!
"I ordered 2 knock-off iphone type phones from TinyDeal Direct. The phones are about what you would expect for $60; OK, but nothing great. However, one of the phones was defective... it would cut off about 10 seconds into a call. I contacted TinyDeal and they told me to send the phone back to them for a replacement. I sent the phone back to China, they acknowledged they received it and told me a replacement would be sent soon. Then after a few weeks they emailed me and told me I had to send them $20 to repair the phone. Later, they told me it would cost $40. I have written them numerous emails, but they refuse to stand behind their product. These phones are low quality, and not reliable... which is what you should expect for the price. But even worse, is their complete lack of customer support and service. Be very careful when ordering from TinyDeal Direct. Even if you receive a non-defective item, you will likely not be happy with your purchase. -- Bill Clark"
"I bought item: "Unclocked 3.2"TFT I68+ I92+++ Mobile Cell Phone P0-I68" from this seller as a birthday gift for my mother. The phone had many faults, we could not send text messages as the screen would turn off in the mid-sentence; our conversations would get cut off, and many other faults. I left neutral feedback on ebay and they emailed me asking what can they do for me to remove the feedback? I finally, after several emails, agreed to return it ONLY for a full refund. I made sure I had an email where they said they would do this. It cost me $18 to return this to them! A week or so later I got an email that said they got the phone back and they needed my address again to mail it back to me?! It sounded like they were going to repair it and return it even though we clearly discussed I did not want that! So I wrote back saying we agreed to full refund. The next email then said "when they receive item back" will work it out! They are obviously playing games. In another email they said they already spent funds to repair it (an outright lie since they didn't even know at that point whether they got the phone or not?!)and had the nerve to ask me to send them more money! I couldn't believe it. Then they offered 20% refund, then 45%, then 50%, then 45% again, then 50% again, then full, then they made me write from ebay saying I would remove the feedback with full refund. I did that several times. Still no refund. Many more email exchanges getting nowhere. It was an awful experience, my worst on ebay since my many many years there. THey are the WORST. I have every email exchange if anyone wants to see, LOL! Stay away.. they only play games with you and they don't care that they sell defective products.. out for your money and that's it! I can't tell you how upsetting and frustrating this has been. "
This review was modified by ayluh70 on February 08 2010 07:17:42 PM
"Received phone, which was faulty. Buyer would not pay for return postage so I paid and returned it. Buyer acknowledged return and said would repair or send refund. Has not done so. My emails have been blocked and I have been contacting them via EBAY. Have sent about 100 emails and they keep asking silly questions but have not returned the phone. I'm still contacting them every day and wait..."
"It was my first buy outside of ebay and i regret it since 8 month now. This shop hasn't treat my well. I ordered 7 pieces of [1504300003151626]7x LA1-4R* i didn't received it after 3 month.i came to tiny deal.And there made me wait for 5month.i received a international reclamation form so tinydeal can be refund for the loss.But since no news and i didn't have been refund. that's the story. It's sad because chinese seller use to be very nice and pleasant usually. it'been a while now (8 month) i just came on the site to log and recover the invoice number. ITS STILL WROTTEN FOR THE STATUT PROCESSING!!!!!!!!
it makes me mad they don't even answer me. But trust me tiny deal...i will have my revange soon (very soon) :p god save the "secured" site héhé you ripped me 300 $ i'll rip you more than money!! believe me this. "
"I haven't had to deal with the customer support, but thus far all my orders from Tinydeal have arrived, and they are the fastest-shipping webshop I know from China."