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RatingsRating
Store InformationStore Info
Full Rating Profile
  • tbdress
    • Address: n/a
    • Contact: service@tbdress.com
    • Phone: +86-29-68532816
    • Customer Support: +86-29-68532816
    • Business Hours: Monday to Friday-9:30 AM to 6:30 PM (GMT +08:00)
    • Fax: +86-29-68532816

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.92/10 7.92/10
    Chance of future purchase: Rating 7.89/10 7.89/10
    Shipping & packaging: Rating 4.76/10 4.76/10
    Customer service: Rating 7.08/10 7.08/10
    Return/Replacement policy: Rating 4.58/10 4.58/10

1,365 Customer Reviews

Rating 10/10
5/5
modified review posted

"i have to receive the order to tell more about my experience"


Rating 10/10
5/5
modified review posted

"so far i liked the shopping experience but shipping is expensive and that's the only drawback which might limit me from shopping again"


Rating 6/10
3/5
modified review posted

"I had tried to pay with my American credit card and it would not let me. Went into Pay Pal"


Rating 10/10
5/5
modified review posted

"Simple and esy to order. Looking forward to receiving my dress"


Rating 6/10
3/5
modified review posted

"shipping cost could be lower and not based on weight "


Rating 8/10
4/5
modified review posted

"I only shopped and ordered from TB Dress. I have not yet received my product/item. This is only a rating of my shopping and ordering experience."


Rating 8/10
4/5
modified review posted

"The prices are great. I will recommend it to my friends once I receive my goods."


Rating 10/10
5/5
modified review posted

"i like the merchandise and the prices.!
thanks for your services!
Laura
"


Rating 10/10
5/5
modified review posted

"Great prices and great selections. Would buy again. AND will tell others about your clothing."


Rating 10/10
5/5
modified review posted

"This is the first time I am shopping with you. Hope I get a good one"


Rating 8/10
4/5
modified review posted

"Los costs de envio son costosos. Ansiosa que me llegue Los productos, y me encanta su pagina en general. Gracias."


Rating 10/10
5/5
modified review posted

"Thank you for making it easy to buy elegant clothing not costing a fortune. Will definitely keep my eyes on new arrivals :)"


Rating 2/10
1/5
modified review posted

"Site was hard to navigate and impossible to work on an iPad. Very frustrating. "

modified review Rep reply posted May-25-2015

tbdresslisa, tbdress rep has responded

“Dear valued customer:
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry to hear that you had an unpleasant experience with us, I have informed our technological team this problem and they will try their best to solve it as soon as possible! Thank you for your cooperation!”


Rating 10/10
5/5
modified review posted

"Super Awesome. I had accidentally made a wrong order before but it was easy to cancel and reorder. Thanks!"


Rating 10/10
5/5
modified review posted

"Awesome prices, excellent customer service."


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tbdress is a merchant member
tbdress participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,838 merchant members.