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  • tbdress tbdress Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: service@tbdress.com
    • Phone: +86-29-68532816
    • Customer Support: +86-29-68532816
    • Business Hours: Monday to Friday-9:30 AM to 6:30 PM (GMT +08:00)
    • Fax: +86-29-68532816

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.03/10 9.03/10
    Chance of future purchase: Rating 8.47/10 8.47/10
    Shipping & packaging: Rating 8.47/10 8.47/10
    Customer service: Rating 8.59/10 8.59/10
    Return/Replacement policy: Rating 8.91/10 8.91/10

8,726 Customer Reviews

Rating 10/10

Amazing customer service

"Amazing wedding dress, high quality and good customer service."

This review was modified by Usama on August 18 2016 12:57:13 PM

Rating 10/10

“Satisfaction with the work of tbdress”

"“Amazing stuff, cheap, fast shipping”
Satisfaction with the work of tbdress
The items are beautiful.
They are not expensive.
Professionalism is very high.

Rating 10/10

Fashion Paradise

"Real shopping mall online. Great models and really affordable too :) I am specially stunned by the dresses."

Rating 2/10

scam and nightmare


1) no US phone number to contact
2) website says nothing of 35% reimbursement
3) Fought with them for 4 days for a decent return address, would not provide unless we gave in to accepting percentage based refund
4) 80+ BBB complaints in 3 years
5) BBB fraud alert. (just google "TBdress BBB and see for yourself). And an F rating
6) Company, as obvious when looking here and with Trust Pilot, posts fake positive reviews for itself.

Stay as far away as you can.

Not listing order number, not interested in hearing from those thieves. Having our credit card company fight the issue for us.
****provided order number to Reseller ratings to prove this was a valid experience. 8/8

This review was modified by lamberton1083 on August 09 2016 05:11:17 AM

Rating 10/10

Love my bags

"I had bought several hand bags from TBdress. Firstly I was so worried it was different as the picture. However, when receiving the bags, they are so nice and as the same as the picture. Thanks TBdress and I will come back very soon to buy more."

This review was modified by FinneyMurphy on July 25 2016 07:41:12 PM

Rating 10/10

Good purchasing experience

"The shoes are very chic but the color is slightly different from the picture. Good purchasing experience! "

This review was modified by PhilipyRoberts on July 18 2016 08:13:34 PM

Rating 10/10

Not bad

"The dress looks pretty but the delivery takes a bit too long if you choose super saving shipping. Anyway, not bad shopping experience:) "

This review was modified by SmithRobina on July 18 2016 08:12:21 PM

Rating 10/10

Good shopping experience

"I love very much my earrings, this is the best experience in the online shopping"

This review was modified by EvenMurphy on June 27 2016 07:51:21 PM

Rating 10/10


"I ordered a dress from them. The dress looks fabulous. I will order from them again."

Rating 10/10

Baught a satchet from TBDRESS - very pleased

"I just bought this black satchel from TBDRESS and it arrived quickly and was quite cheap - I only wish it was real leather !"

This review was modified by silclay on June 15 2016 11:37:59 PM

Rating 10/10

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This review was modified by Samantha_123 on June 15 2016 02:18:39 AM

Rating 10/10


"This is the second time I have bought on TBdress. The shoes fit me very well, and the wedding dress is also exquisite and glamorous. Just waiting my wedding day and hope me is the best charming bride. "

This review was modified by ShakiraBrien on June 12 2016 09:24:50 PM

Rating 10/10

Excellent Wedding Dress

"Really good quality Wedding dress and fits me well. I will buy a pair of shoes next time. "

This review was modified by SelinaWells on June 05 2016 08:21:18 PM

Rating 10/10

So beautiful flower girl dresses!

"I placed an order on May 3rd, and have received the dresses 10 days later. The dresses are just so pretty, and my girls love them so much! "

This review was modified by LilyDoe on May 25 2016 02:00:09 AM

Rating 10/10

Gorgeous Wedding shoes!

"The white wedding shoes I bought from tbdress are just Gorgeous! I love them so so much! I definitely will buy my bridesmaid dresses here! "

This review was modified by AliceBlack on May 20 2016 01:19:04 AM

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tbdress is a merchant member
tbdress participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,514 merchant members.