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Stores > Summit Racing Equipment

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  • Summit Racing E

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Online Ordering

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  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.63/10 5.63/10
    Chance of future purchase: Rating 2.50/10 2.50/10
    Shipping & packaging: Rating 2.50/10 2.50/10
    Customer service: Rating 2.50/10 2.50/10
    Return/Replacement policy: Rating 2.50/10 2.50/10
Rating 10/10

supervisor experience

"My name is Phil Innarella, Im doing a ground up restoration on my 68 Chevelle for myself at my body shop.. Don't ever buy sheetmetal from this company... Just an example i had 5 hoods sent to me destroyed.. Everytime i called summit back i explained to them the parts including fenders etc are packaged terrible no bubble wrap at all just a hood thrown in a box I contacted JR the supervisor and told him what was going on and how these damaged parts could possibly been avoided.. I told JR i have a bodyshop i get hoods all he time with no damage because they are packaged the right way..Well JR told me he would check himself.. LOL the 6th hood came today worst than ever.. JR The Supervisor never did what he promised.. I called several times and left messages not even a call back.. Thank you JR its ok u don't have to call me back"

This review was modified by lextian2002 on January 20 2017 12:15:01 AM

Rating 10/10


"I have been buying from these guys for years. Jeg's, too. And Rock Auto. Our projects have included a '72 el Camino, '78 Nova, '78 Corvette, '97 Z28, '05 GTO, '09 G8GT, and a '14 Silverado. I can safely state that we have ordered well over $15k in parts from Summit Racing alone, not including Jeg's, OPGI, etc. 99 percent of time all is well. When there has been a glitch, it's been handled. The main thing, talk to their Tech Support before ordering stuff if there is a question. They don't package other manufacturer's stuff, so they don't know if stuff is missing in the box. They aren't O'Reilly's and look in every box. If you are using them as a normal parts store, then understand the normal part dynamics. That AC Delco steering pump that normally requires a core charge locally, is still going to require a core charge mail order. Plus someone has to ship it back. People want stuff for free - do your homework. Summit fills a need because local speed shops are darn near gone; parts stores do not have career parts professionals anymore because they mostly not locally owned; and most salvage yards have crushed most of the pre-2000 stuff. I am sure some of the negative reviews here are warranted, but most have a consumer fault associated with them - just read 'em. I recommend Summit Racing and will continue to use them."

This review was modified by Butters2014 on December 20 2016 01:03:34 PM
+ Read user comments

Rating 2/10

Sorrry Excuse for a Company

"Ordered my son a set of steelies for his car for Christmas... They all arrive over a month after I ordered them, thankfully in time for Christmas. Just for me to open the first one up with a a giant fucking gash out of the lip.. NEVER EVER AGAIN will they receive one penny from me or anyone I know because I will be spreading the word to not even bother batting an eye at this sorry excuse for a company. They also want me to mail this bad wheel back and wait another month for the new wheel. What the **** am I supposed to do give him 3 wheels or 4 with one being battered the **** up?! Needless to say customer service won't do a damn thing and they won't be getting anything out of me ever again. End of story
So as of right now they have a week to make this right or they will be getting all 4 wheels back.
-Moral or the story DO NOT with your lives order anything from Summit...

Rating 2/10


"Hello all... ordered a corsa sport exhaust system for my c 5 corvette about a week or so ago...gave summit my correct business address for shipping.
I monitored tracking and was due on a Monday (by end of day)... package never showed... tracking stated "undeliverable address"... I called summit and supposedly straightened it out.
Next day... again !!! "undeliverable address".... called summit again!! change delivery address due to being closed for remainder of week... 3 days later packages arrive.... shipping was missing 1/2 of order.... Unbelievable!!! called summit again...total of about 5 calls and 2 hrs of my time...Days later I still have 1/2 my order and the rest.... who knows!!! summit reps cant even give me a tracking number.... I have never in my life dealt with a company like this... !!!
And I will never order from summit racing again...Hope this RANT gets out to a couple of you out there....

Super unsatisfied....
Joe Toomey

This review was modified by joejoetoomey on September 19 2016 12:20:25 PM

Rating 2/10



Rating 2/10

What customer service

"Ordered arp bolts for a bbc on 6/29, bolts arrived on 6/30. The package had 10 bolts and 10 washers, only one washer was too small. Damn, weekend to put engine together lost. On 7/5 I called summit tell them the problem! On 7/7 late evening still no correct washer. One day delivery when you place original order, still not here in 3 days to make the order right. Now I know why your costumer service is rated 2 out of 5 stars. Managment should look at this too."

This review was modified by Jcbabybull on July 07 2016 01:55:50 PM

Rating 2/10

LIARS!!! Having to send my son off to military duty without his 1975 Corvette due to this lousy piece of s##$ excuse for a company

"My first attempts to order an air conditioning kit for my son's 1975 Corvette begin 3 weeks ago was Summit Racing the week after that I looked into an update and was told that the order never went through because they tried to verify it and I didn't respond I've been responded with a voicemail because they never picked up the number that they gave me told them that it was a valid order. I've been followed up with a phone call to learn that the order has not gone through and then make sure that it did go through. At that point I was told it would arrive in 3 to 5 business days and that it was shipping directly from the vendor Vintage Air which I will never do business with also. Today was 6 business days later I called to find out where the packages and now I'm told it's on A2 to 3 week backorder my son's Corvette is taking it apart in a mechanic shop probably going to need to pay storage fees until I get a replacement kit in the meantime he's leaving for Air Force to be without a car this is the worst example of customer service flat out lying to me after they take my money that I have ever experienced please get the word out don't ever ever ever do business with this lousy lying corrupt piece of s### excuse for a company!!!"

This review was modified by Rvual on June 09 2016 08:29:47 AM

Rating 10/10

One of the Best!

"Tried to order from another website, paid my money, got an email 30 minutes later stating my order was cancelled due to lack of stock. I won't mention any names (THM). 5 different items I ordered: Royal Purple Synthetic Motor Oil 5/30, Royal Purple Oil Filter, Gorilla Automotive Narrow Locking Lug Nut Set, Gorilla Valve Stems, OBD ll Scan Tool. Nothing out of the ordinary here, went to Summit Racing and not only did they have everything in stock, the prices were better and it was delivered to my office in 2 days. I was so satisfied with this organizations service that I placed a $303 order for tires that same day, Invoice 706023."

Rating 2/10

Summit ****!

"summit customer service ****!"

Rating 10/10

"I've been doing business with Summit Racing Equipment .com for a few years.

They always have Fast service.
They have an Excellent return policy.
They have Quality products.

I love Summitracing.com. It is a Great American Company !!!

Here's what Wikipedia says:
"Summit Racing Equipment is the world’s largest mail order automotive performance equipment company, with thousands of performance parts, aftermarket accessories, tools and garage equipment, collectibles, and stock replacement parts to choose from ......."

Rating 2/10

"Summit Racing is a ridiculous excuse for a company. I placed an order for a carburetor rebuild kit.and was charged a handling fee of $9.95 on a $28.72 order. I received the kit. When I could not do the rebuild, I saw that they include a return shipping label. The front of the label does not talk about charging you for the return. So I used the return shipping label. I received a $20.22 refund to my card. When I complained, they told me the handling fee was not refundable and they charge $8.50 for using their label. The smarts on the phone stated that it is clearly explained on the label; and "why should they be out any money! I looked at the back of the label and found those charges written in letters 1/16" tall! As far as the company being out any money, they charge me $9.95 to pull a part! If they paid for the return shipping they would not be out any money! They don't care about customer satisfaction and both of the representatives I spoke with had a you're wasting my time attitude. I wish I could give zero stars!"

Rating 2/10

"I ordered an ATK Marine 4.3 engine for $2209 + $125 core and Free Shipping. No problems and engine was delivered freight on time. No issues. When I called Summit to arrange the core pickup, they told me I had to pay the return freight. Return freight on an engine core is more than the $125 core charge. What's the point, I asked the CSR. He said that's our policy. I complained enough that he credited me $75 of my core charge, which I appreciated. However, no where in there shipping information does it mention that the consumer is responsible for the core return shipping charges. What a great way to charge the consumer an extra $125 knowing the consumer won't pay the return shipping on the core. I will never buy another item from Summit Racing again."

Rating 2/10

"I ordered a 900$ kit from summit racing.was missing peices so i called they explained to me that i ordered the wrong kit.but i didnt ,i ordered the right kit they just had it labeled wrong on theyre site they refused to refund me the money for the missing part and didnt want to send me the missing part which they carry. Silly thing the kit from both are the same price. I finally said im done.had to contact the vendor who realized they were wrong and they sent me the correct part.steer clear of these guys they screw up its on u they told me theyre disclaimer will keep themfree from any errors they do. Thats theyre customer service ...garbage"

Rating 10/10

"Purchased a set of American Racing Wheels last March. One of the plastic covers on a center cap has started to peel off. Called Summit to-day to find out if they covered this problem or if I should call A/R. The gentleman said that Summit did not stock the caps. He put me on hold, called A/R and had them ship me the cap at no charge.
Excellent customer service, could not be happier with Summit service, return customer for sure.
I was NOT prompted by Summit for this review

Rating 2/10

"Ordered a crate engine said they had two in stock 2 days later they call me back with some credit card crap about my billing address still haven't received the engine but they have my money don't believe anything you read or anything they tell you this is a bunch of liars"

This review was modified by bartohob on July 05 2015 11:19:46 AM

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