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Stores > SamsungParts / J & J International, Inc.
  • SamsungParts /

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      07006
    •  
    • BUSINESS HOURS
      Mon - Fri 9:00 AM ~ 8:30 PM EST
      GENERAL PHONE
      1-973-226-4871
      FAX
      n/a
    • SUPPORT EMAIL
      customerservice@samsungparts.com
      SUPPORT PHONE
      1-800-627-4368

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.74/10 5.74/10
    Chance of future purchase: Rating 6.65/10 6.65/10
    Shipping & packaging: Rating 5.94/10 5.94/10
    Customer service: Rating 6.83/10 6.83/10
    Return/Replacement policy: Rating 5.19/10 5.19/10
Voice your opinion! Review SamsungParts / J & J International, Inc. by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-08-21

Trustfull Provider

"Im very happy with the parts that I bought. Amazing experience delivered on time with quality."


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Verified Customer
Rating 8/10
4/5
2017-08-21

A Boy Named Sue

"The only place I could find the parts I needed for a 10-year-old Samsung TV."


Rating 10/10
5/5
2017-08-21

nice good

"Such a large disappointment to know you are not taking orders anymore"


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Verified Customer
Rating 10/10
5/5
2017-08-20

Easy to order parts

"Did live chat with Samsung and they referred Samsung Parts. They gave me the model number of the television stand I needed. The whole process was easy and took only minutes. "


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Verified Customer
Rating 10/10
5/5
2017-08-20

Door latch replacement

"The pictures and description make it easy, even for a novice."


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Verified Customer
Rating 10/10
5/5
2017-08-20

part replacement call

"quick and convenient service"


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Verified Customer
Rating 10/10
5/5
2017-08-20

"Quick and easy (hopeful) solution to my computer problems."


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Verified Customer
Rating 8/10
4/5
2017-08-20

Expensive stylus

"Ordering was easy. The price of the stylus was rather high but I wanted to be sure it worked on my phone. I could have ordered from another vendor very cheaply but some reviews were not positive."


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Verified Customer
Rating 10/10
5/5
2017-08-20

In search of TV stand screws

"Great experience! Found what I needed and made the purchase!"


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Verified Customer
Rating 4/10
2/5
2017-08-20

High price

"Ordering battery for 4 year old tablet, $81.00 is awfully high. Shipping is high too, especially considering that it doesn't say if it's USPS, or UP/FedEx, and that saturday delivery isn't possible. Parts were difficult to find when searching by model of tablet. "


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Verified Customer
Rating 10/10
5/5
2017-08-20

"very easy to navigate and find the part we needed. but shipping costs were more than 50% of the cost of the part which is disappointing"


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Verified Customer
Rating 10/10
5/5
2017-08-19

Ice

"Very fast and easy to use. Not sure how the pricing is because they are the only website i can find thay carry it so i have no comparison. "


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Verified Customer
Rating 10/10
5/5
2017-08-19

Easy, Accurate & Reasonable!

"Really like how easy your website was to use to find the part I needed!"


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Verified Customer
Rating 10/10
5/5
2017-08-19

need a remote

"my sound bar didnt come with remote"


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Verified Customer
Rating 10/10
5/5
2017-08-19

Nice and easy

"Website was very easy to navigate. That was a nice change of pace."


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