We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > SamsungParts / J & J International, Inc.

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • SamsungParts / SamsungParts / J & J International, Inc. Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 8 York Avenue, West Caldwell, NJ
    • Contact: customerservice@samsungparts.com
    • Phone: 1-973-226-4871
    • Customer Support: 1-800-627-4368
    • Business Hours: Mon - Fri 9:00 AM ~ 8:30 PM EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.25/10 6.25/10
    Chance of future purchase: Rating 5.42/10 5.42/10
    Shipping & packaging: Rating 5.83/10 5.83/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: Rating 3.75/10 3.75/10

3,540 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-24

Great parts when kids break them

"Love my fridge and and my children,but sometimes they are not compatible. When my youngest broke the milk carton holder I was worried that the parts were no longer available. J&J parts to the rescue. Great customer service, and speedy delivery. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-24

"great service, filters were bent but still work
ice maker was exact
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-24

An amazing $13.35!!!!!!!

"I needed to replace a plastic hinge on a space saver shelf in my frig. The manufacturer said I couldn't buy the hinge, only the whole shelf at $189 plus shipping. I did a QUICK search, found J&J, they shipped the HINGES ONLY for $13.35. It was also very quick. Yes, I'm happy......"


No Avatar

Verified Customer
Rating 2/10
1/5
2016-08-23

Cable to nowhere...

"The cable I ordered does not charge the Samsung camera battery. Paid $26 including shipping for something that is worth $0. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-23

Well served

"Everything was perfect and arrive very quivkly. Thank you"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

It works!!!

"The tv is back in service!!!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

"When I was able to talk to a person, found all I needed to do was go on line! Wish Samsung had told me to contact you on line to begin with !"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

Right on the money! Terrific!

"This battery is just what I needed to keep my Samsung camera going. Great recommendation and provided update on shipping. Would use this company again!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

"It was very easy ordering and quick delivery of a much needed remote. Thanks for the service "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-21

They did what they said they would !!!

"They had EXACTLY what I needed, Great price, Very Fast Ship...I will buy here again!!!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-21

The Boob Tube Lives Again!

"Yeah, the bulb blew and took the ballast with it on the old DLP television set. I ordered a new bulb without realizing that the ballast had bit the biscuit too. When she didn't light up with the new bulb I then purchased the new ballast which brought her back to life. Prompt service, no hassles."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-20

"product worked fabulously and delivery was on time and great"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-20

THERE HERE!

"The product ordered was what I needed and it arrived when promised, what more do you need."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-19

Easy Experience

"Had the parts I was looking for where all other sites I searched did not."


No Avatar

Verified Customer
Rating 6/10
3/5
2016-08-18

"it takes too long, and still not arrived."


Ratings Calculation Change
Learn about Our Reviews

Share SamsungParts / J & J International, Inc.'s store rating

SamsungParts / J & J International, Inc. is a Merchant Member! Learn more

SamsungParts / J & J International, Inc. is a merchant member
SamsungParts / J & J International, Inc. participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,515 merchant members.