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RatingsRating
Store InformationStore Info
Full Rating Profile
  • SamsungParts / SamsungParts / J & J International, Inc. Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 8 York Avenue, West Caldwell, NJ
    • Contact: customerservice@samsungparts.com
    • Phone: 1-973-226-4871
    • Customer Support: 1-800-627-4368
    • Business Hours: Mon - Fri 9:00 AM ~ 8:30 PM EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 3.96/10 3.96/10
    Chance of future purchase: Rating 2.86/10 2.86/10
    Shipping & packaging: Rating 2.69/10 2.69/10
    Customer service: Rating 2.27/10 2.27/10
    Return/Replacement policy: Rating 0.5/10 0.5/10

2,654 Customer Reviews

No Avatar

Verified Customer
Rating 8/10
4/5

"There was no picture so I had to order two times the base and then the stand thought it would be 1piece "


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Verified Customer
Rating 10/10
5/5

"I was constantly kept informed regarding shipping and arrival date."


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Verified Customer
Rating 10/10
5/5

"The part was exactly what I needed and was no problem to install.
Thanks
"


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Verified Customer
Rating 10/10
5/5

"Product arrived in a timely fashion and received what we ordered. "


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Verified Customer
Rating 10/10
5/5

"The website is easy to navigate and ordering is very easy."


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Verified Customer
Rating 10/10
5/5

"Thanks for your service. I received the Samsung remote I oredered as promised."


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Verified Customer
Rating 10/10
5/5

"I ordered the product. Questions were answered effeciently. Product was shipped and I received it. It was correct."


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Verified Customer
Rating 2/10
1/5

"Never got my order ................................"


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Verified Customer
Rating 10/10
5/5

"Once I described the part to be replaced the person on the phone gave me the item number and the part was delivered right away. "


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Verified Customer
Rating 10/10
5/5

"right part, right price. showed up fast."


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Verified Customer
Rating 10/10
5/5

"Salesperson very helpful. A second control helps keep peace in our family
Delivery on schedule
"


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Verified Customer
Rating 10/10
5/5

"Promptly answered my pre-order questions. Delivery was right on time."


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Verified Customer
Rating 10/10
5/5

"Exactly the part needed at a fair price arrived quickly and in perfect condition. Thank you!"


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Verified Customer
Rating 10/10
5/5

"Received as promised! Works great!"


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Verified Customer
Rating 10/10
5/5

"Shipped quickly, part was in perfect condition and as described. Reasonable cost. Thank you very much!"


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SamsungParts / J & J International, Inc. is a Merchant Member! Learn more

SamsungParts / J & J International, Inc. is a merchant member
SamsungParts / J & J International, Inc. participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,848 merchant members.