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Stores > SamsungParts / J & J International, Inc.

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  • SamsungParts /

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 8 York Avenue, West Caldwell, NJ
    • Contact: customerservice@samsungparts.com
    • Phone: 1-973-226-4871
    • Customer Support: 1-800-627-4368
    • Business Hours: Mon - Fri 9:00 AM ~ 8:30 PM EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 4.75/10 4.75/10
    Shipping & packaging: Rating 6.25/10 6.25/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: Rating 3.33/10 3.33/10
No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-18

quick delivery

"great service and delivery"

This review was modified by beshl1 on January 20 2017 08:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-18

my tablet stopped charging...what to do

"My tablet stopped charging and I thought I needed a new plug but did not know if they were replaceable, as it was several years old
. I called customer service and I was sent a link taking me directly to where I needed to be. A few days later my new cord arrived and my tablet was working once again!
"

This review was modified by Alicestrimpel on January 20 2017 07:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-18

Exact part and received quickly.

"Easy to find part online. Easy to order and arrived as promised. "

This review was modified by daggettp on January 20 2017 03:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-18

nicety

"Rare that you get what you want fast and easy. Not a problem on any part of the transaction."

This review was modified by 5120gv on January 20 2017 03:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-18

Well Done J & J

"I had ordered a lamp and ballast for my projection TV. Unfortunately by the time the parts arrived, which was promptly, I had determined that the set couldn't be fixed because of a broken circuit on the main board that was no longer available. I called J & J and explained the circumstances and they promptly gave me an RA# and I shipped the parts back. I was given full credit for the cost of the parts with no restocking fee charged. The service on the order and return side were excellent. I would do business with them again."

This review was modified by unclened51 on January 20 2017 07:45:02 AM

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Verified Customer
Rating 2/10
1/5
2017-01-17

Slow to deliver

"It took far to long to deliver. I paid for second day delivery. It took about 10 days for me to receive it."

This review was modified by john_meeks1967 on January 19 2017 06:00:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-17

Remote replacement

"Very pleased with my new remote and also how quickly it was delivered"

This review was modified by rbudak on January 19 2017 03:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-17

Excellent service

"Received the products on time and in excellent condition! Loved it!!!"

This review was modified by kabirp70 on January 19 2017 02:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-01-17

"Got exactly what I needed on time"

This review was modified by barry-79588 on January 19 2017 01:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-16

Thank You !!!!!

"The part (hard drive) arrived within 3-4 days. I appreciate the good service. "

This review was modified by francesmaryb on January 18 2017 07:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-16

Uncomplicated prompt service.

"Needed a base for a 50" tv. Easy to find on the website. Also needed a guide and had to call for it. Order handled quick and easy and came exactly when they said it would. "

This review was modified by Gold_fam on January 18 2017 04:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-16

Very quick parts!

"Could not ask for faster service. Part works, and hope it will last as long as the last one. 4 years not bad for a projection bulb."

This review was modified by ddtofnc on January 18 2017 06:30:02 AM

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Verified Customer
Rating 2/10
1/5
2017-01-13

"Stand was for different model #. Un55ks8000FXZA is the model I needed ."

This review was modified by dorgan343 on January 17 2017 12:02:29 AM

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Verified Customer
Rating 10/10
5/5
2017-01-13

Happy

"My products arrived on time and worked. The only thing is that I ordered screws separately, but I found screws included with the stand - I wish the description of the stand stated that screws were included (I could have saved $7). "

This review was modified by sbs0521 on January 17 2017 12:02:29 AM

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Verified Customer
Rating 2/10
1/5
2017-01-13

Disappointed

"I placed my order December 21 and now January 13th tracking number says still transit.

Ilthe website stated 3-5 business days for delivery and will be week 4 in a few more days still with no delivery.
"

This review was modified by Jdstruk on January 17 2017 12:02:27 AM

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