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Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
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Full Rating Profile

2,196 Customer Reviews

Rating 10/10
5/5
modified review posted

"Quick delivery and accurate part. Easy to install. Thx!"

modified review Rep reply posted Jan-29-2015

SamsungParts, SamsungParts / J & J Inte rep has responded

“We are glad to hear that you had a great experience with us. Thank you so much for your feedback!”


Rating 10/10
5/5
modified review posted

"Selection and identification was easy when we ordered our water filters. Service was prompt and in good condition; what more could you ask for in a purchase?"

modified review Rep reply posted Jan-29-2015

SamsungParts, SamsungParts / J & J Inte rep has responded

“Thank you for the 5 stars! Thank you again for doing business with us”


Rating 10/10
5/5
modified review posted

"The people I talked with were very helpful and were very professional in their efforts to help me. "

modified review Rep reply posted Jan-29-2015

SamsungParts, SamsungParts / J & J Inte rep has responded

“We are pleased to hear that you were happy with the service we provided! Hope to see you shop Samsung Parts from us again. Thank you!”


Rating 10/10
5/5
modified review posted

"Extremely quick delivery and correct! Thanks"

modified review Rep reply posted Jan-27-2015

SamsungParts, SamsungParts / J & J Inte rep has responded

“Thank you for taking your time to rate us! We are happy to hear that you were pleased with the experience you had with us.”


Rating 10/10
5/5
modified review posted

"Part arrived sooner than I expected. Thanks "

modified review Rep reply posted Jan-27-2015

SamsungParts, SamsungParts / J & J Inte rep has responded

“Thank you for the praise of J&J International Inc.! We are happy to know that you were satisfied with the service we provided.”


Rating 10/10
5/5
modified review posted

"the part I ordered was delivered sooner than expected in excellent condition and fit exactly where it was supposed to"

modified review Rep reply posted Jan-27-2015

SamsungParts, SamsungParts / J & J Inte rep has responded

“Thank you so much for the 5 stars! We are happy to hear back that you were content with the services we provided.”


Rating 10/10
5/5
modified review posted

"My order came ok but I think it is not right for a customer to have to order and pay for a paper manual. When I am taking picture and video, I like to take my manual with me in case I need to know something about the camera. I can't be in front of a computer all the time. What if someone doesn't even have a computer and not everyone does. Thank you, Joyce Brion"

modified review Rep reply posted Jan-27-2015

SamsungParts, SamsungParts / J & J Inte rep has responded

“Thank you for the 5 stars! Thank you again for doing business with us!”


Rating 10/10
5/5
modified review posted

"Samsung company was a royal pain in the ass to deal with.

JandJ International was a marvelous find! They identified the part I needed, handled the transaction and shipped immediately. I was thoroughly THRILLED with them. If I EVER need a Samsung part again, I will start with JandJ!!!!!!
"

modified review Rep reply posted Jan-27-2015

SamsungParts, SamsungParts / J & J Inte rep has responded

“We are glad to hear that you had a great experience with us. Thank you so much for your feedback!”


Rating 8/10
4/5
modified review posted

"Every thing went fine. my only concern is the cost of a "plastic" part and shipping-both seemed high"

modified review Rep reply posted Jan-27-2015

SamsungParts, SamsungParts / J & J Inte rep has responded

“Thank you for taking your time to rate us! We are glad to know that the overall experience with us was satisfying!”


Rating 2/10
1/5
modified review posted

"DO NOT BUY ANYTHING FROM THIS TERRIBLE EXCUSE FOR A COMPANY!
This outfit is a complete and total scam. My DLP bulb arrived from UPS with a crack which my wife reported to J&J immediately. They told us to call UPS to report the crack which we did.
When we asked for a replacement they refused saying that we had filed a claim with UPS. Bad mistake, I work for FedEx and understand completely the claims process for either company.

I ultimately ad to call my credit card company and dispute the charges. The are one low-class outfit.
Do not buy from this terrible company!!!
"

modified review Rep reply posted Jan-27-2015

SamsungParts, SamsungParts / J & J Inte rep has responded

“Hello and thank you for sharing your experience with us. We apologize for the inconvenience you had to go through with your DLP Bulb. The crack on the lamp may have caused because of the carrier, which is why we need to file a claim with the carrier. The process takes a while because the carrier has many claims and packages to take care of. After the carrier claim has been processed, we will be contacting you on what the next step is. We are sorry again for the hassle.”


Rating 2/10
1/5
modified review posted

"When asked for a part number over the phone so I can order the part on line the customer service person WOULD NOT give me the part number. It was very frustrating. "

modified review Rep reply posted Jan-26-2015

SamsungParts, SamsungParts / J & J Inte rep has responded

“Thank you for sharing your experience with us. As you have stated, our customer service representatives are not authorized to release part numbers at all. However we can help you search the part you need and also the price and availability.”


Rating 10/10
5/5
modified review posted

"Part was exactly what we needed and arrived several days earlier than expected"

modified review Rep reply posted Jan-26-2015

SamsungParts, SamsungParts / J & J Inte rep has responded

“Thank you so much for sharing your experience with us! Great to hear that you were satisfied with J&J International Inc.”


Rating 10/10
5/5
modified review posted

"Parts are the same as pictured in the ad and arrived in a fair amount of time in perfect shape. "

modified review Rep reply posted Jan-26-2015

SamsungParts, SamsungParts / J & J Inte rep has responded

“Thank you for the feedback! We are pleased to hear that you were happy with your purchase!”


Rating 10/10
5/5
modified review posted

"Part came on time, was as described and worked great! "

modified review Rep reply posted Jan-26-2015

SamsungParts, SamsungParts / J & J Inte rep has responded

“We feel very content to hear that our customer was pleased with the services we provided. Thank you so much for the feedback!”


Rating 6/10
3/5
modified review posted

"Absolutely overpriced item at $30.43. After placing my order with J & J International, I bought 2 extra remotes at Amazon for $9.98 each."

modified review Rep reply posted Jan-26-2015

SamsungParts, SamsungParts / J & J Inte rep has responded

“Thank you for sharing your experience with us. The reason why we may be more expensive than the other sellers is that we only carry Samsung Original remotes.”


SamsungParts / J & J International, Inc. is a Merchant Member! Learn more

SamsungParts / J & J International, Inc. is a merchant member
SamsungParts / J & J International, Inc. participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,909 merchant members.