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RatingsRating
Store InformationStore Info
Full Rating Profile
  • SamsungParts / SamsungParts / J & J International, Inc. Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 8 York Avenue, West Caldwell, NJ
    • Contact: customerservice@samsungparts.com
    • Phone: 1-973-226-4871
    • Customer Support: 1-800-627-4368
    • Business Hours: Mon - Fri 9:00 AM ~ 8:30 PM EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 4.09/10 4.09/10
    Chance of future purchase: Rating 3.85/10 3.85/10
    Shipping & packaging: Rating 3.96/10 3.96/10
    Customer service: Rating 2.73/10 2.73/10
    Return/Replacement policy: Rating 0.50/10 0.50/10

2,735 Customer Reviews

No Avatar

Verified Customer
Rating 6/10
3/5
2015-07-27

"I ordered a charger for my tab 4 and only reciever the plug and not the cord, which both the charger and plug were shown in the picture . Because of this I am having trouble charging my tab 4 tablet. The shipping was fast, but the item I received is not what I purchased. I am still.having problems charging my tablet!"


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Verified Customer
Rating 10/10
5/5
2015-07-26

"the part arrived in good time and good order.
"


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Verified Customer
Rating 10/10
5/5
2015-07-26

"Very fast and inexpensive service. Well done."


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Verified Customer
Rating 10/10
5/5
2015-07-26

"Very helpful and part was perfect"


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Verified Customer
Rating 10/10
5/5
2015-07-25

"good item i like it thanks."


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Verified Customer
Rating 10/10
5/5
2015-07-25

"Good, delivered as expected. Shipping an handling charges too high"


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Verified Customer
Rating 10/10
5/5
2015-07-25

"Arrived in a timely manner and packed well. No problems. "


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Verified Customer
Rating 10/10
5/5
2015-07-25

"The prompt and courteous service could not have been better. The only improvement that could have happened would have required a mind reader. I ordered the wrong parts. Will order the right ones when I figure out what they are..
Knucklehead"


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Verified Customer
Rating 10/10
5/5
2015-07-25

"We needed to replace an older TV remote. You had the exact remote. The price was fair. We received it in perfect condition and it works great. No problems."


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Verified Customer
Rating 10/10
5/5
2015-07-25

"Everything was exactly as described and expected."


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Verified Customer
Rating 10/10
5/5
2015-07-25

"It was very simple and easy to work with you"


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Verified Customer
Rating 10/10
5/5
2015-07-24

"I am very happy with the part that I ordeed from J&J International. They met my expectations with the shipping, the item was in good condition, and it worked as expected I am a happy customer."


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Verified Customer
Rating 10/10
5/5
2015-07-24

"Was impressed replaced bulb myself"


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Verified Customer
Rating 8/10
4/5
2015-07-24

"Experience was good. In my opinion price of item was too expensive. "


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Verified Customer
Rating 8/10
4/5
2015-07-24

"Called for part price, $6 and change. Ordered through website, $4 and change. Why the difference? "


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SamsungParts / J & J International, Inc. is a Merchant Member! Learn more

SamsungParts / J & J International, Inc. is a merchant member
SamsungParts / J & J International, Inc. participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,847 merchant members.