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Store InformationStore Info
Full Rating Profile
    • Address: 2108 Mcdonough Street
    • Contact: cs@saferwholesale.com
    • Phone: 7086691237
    • Customer Support: 8666063991
    • Business Hours: 24/7
    • Fax: 8155313513

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.32/10 9.32/10
    Chance of future purchase: Rating 7.08/10 7.08/10
    Shipping & packaging: Rating 7.08/10 7.08/10
    Customer service: Rating 6.88/10 6.88/10
    Return/Replacement policy: Rating 7.00/10 7.00/10

18 Customer Reviews

Rating 10/10
5/5
modified review posted

"I've had my new portable massage table for two months now. I wanted to hold off on reviewing it because the last one I bought online fell apart within a couple of weeks. The new one that I bought at saferwholesale has been great. Right away I could tell the quality was much better than the other one. Portable massages is how I make my living, and I need a quality product. Thanks for helping me out guys."


Rating 10/10
5/5
modified review posted

"We moved to balmy North Dakota for my work last year. I decided to make the most of the winters and take up ice fishing. I bought all of my poles, shelter, and gear from saferwholesale. The price was much better than the local fishing shops, like almost half. I've been using all my gear, every weekend, for a couple months now and havent had any problems. Very happy with my purchase."


Rating 10/10
5/5
modified review posted

"After we finally moved into our own home the only thing our son asked for was a basketball hoop. We found one on line at saferwholesale for much less than anywhere else. Customer service was easy to work with, delivery was fast, and the product was well built. It took us less than 30 minutes to put it together and fill it with sand. Our son has been loving it."


Rating 10/10
5/5
modified review posted

"I have a small studio in my home where we mix beats for local artists. I just bought some foam panels for our booth from saferwholesale.com. Man, I wish I would have found these guys before. I've been paying almost twice this price for the exact same panels locally. Seriously they're the exact panels, now I have to check out all of their recording gear."


Rating 2/10
1/5
modified review posted

"I ordered the week before Thanksgiving and was told my shipment would be to me within 6-8 weeks. I received part of my order which was promised earlier (thank you) however I planned on closing on my home last week and still cannot close and dont know when my order will be to me. This is terrible. Every time I call I am put on hold for several minutes, hung up on, told someone will email or call me back and thats been over a week and still nothing! I hope no one else has to go through this."


Rating 2/10
1/5
modified review posted

"We ordered a custom golf cart in June 2014. The salesperson we worked with took our money ($6,800.00) and told us it should be ready to ship 3-4 weeks. Well, that didn't happen. We finally got the shipping info in August and when the golf cart got here, it was very damaged. We refused it and shipped it back for repairs. Another 2 months later it was shipped again, with the same results as the first time. Needless to say we refused it again. As of today 1/10/15, we have heard absolutely nothing about the repairs or shipping. The staff we have spoken with is very rude. Even to the point of lying about their name when asked who we were speaking with. How do we know this? After hanging up, my husband called back asking for this person and was told there wasn't anyone working there by that name. We were even told this last time that we shouldn't have returned it, but that we could have had repairs done locally and they would reimburse us. This golf cart was shipped in a 4'x8' particle board crate. The crate was smashed in on one end and large missing chips of paint were visible on the cart. The cart was delivered on an 18 wheel truck with no way to remove it (both times) even though we specifically told them it was residential delivery. We could not even inspect the cart. There was no way we would consider accepting the cart if it couldn't even be removed from the truck without even more damage. I would just once like a truthful reply from a sales representative"


Rating 10/10
5/5
modified review posted

"While searching for a trampoline online I came across a great deal on saferwholesale.com. It was exactly what I was looking for, and for a much better price than I could find anywhere else. The guys on the phone were super helpful, and I received my order quickly. I was very happy with the whole transaction."


Rating 10/10
5/5
modified review posted

"Just wanted to let you know that justin was very help full with my order yesterday for a 4-wheeler, if not for his advise I would have bought it from another company and saved a few dollars, but his customer service made the sale for your company. good employee's should be told when they give good customer service because it reflects on your whole company. I look forward to dealing with you in the future.
"


Rating 10/10
5/5
modified review posted

"I recently used Safer Wholesale to purchase a Golf Cart. The cart was delivered as agreed and is working great. Very happy with my purchase especially since it was cheaper than anywhere else I looked.

I would definitely recommend this website and will be using them again in the future.
"


Rating 10/10
5/5
modified review posted

"I have recently became a new customer and I wanted to Thank the guys: "Bob, Dan and Lance for taking the time with me that they did!!!" These Guys are the Greatest and I can't Thank them enough for their help!! They were very nice and polite; and very well mannered! I will most definitely recommend your sight and the good service that I received to others! Love your prices too!"

modified review This review was modified by BillBelkin on December 19 2014 05:52:34 AM

Rating 6/10
3/5
modified review posted

"I Michael Meers and saferwholesale have come to an agreement to refund money for scooter order. "

modified review This review was modified by michaelmeers on December 16 2014 03:37:53 PM

Rating 2/10
1/5
modified review posted

"My worst nightmare dealing with this company, they lie cheat, hide, stall, poor customer service. I would never deal with a company like this again."

modified review Rep reply posted Dec-19-2014

SaferWholesale1, saferwholesale.com rep has responded

“I apologize for your frustrations. You received a golf cart with a damaged roof. Unfortunately due to lack of notations with the delivery company we could not claim any damages. We have provided you with a copy of the delivery receipt where you noted it was a GOOD delivery. Your mother in law indicated that she could get a replacement roof locally for $300.00 and although we cannot claim the damages we would be willing to entertain giving you some in-store credit as compensation towards a future purchase with our company due to customer satisfaction.

Thanks,
Artie”


Rating 8/10
4/5
modified review posted

"I recently purchased an ATV from you guys and i am 110% satisfied.I am a mechanic of 30 years and have worked on all brands of motorcycles and atv,s. The service and quality of your product is simply amazing.the salesman Scott was so nice on the phone and made me feel like i knew him all my life. I was so impressed that i picked up the phone and purchased 2 more units. A minibike for my son, and a new dirt bike for myself. Jeremy the salesman on my second lay-a-way order was a really cool guy too!! He gave me such a good deal and told me all about the product, and it made me feel at ease with this company. I plan on becoming a dealer soon with safer wholesale and plan on buying at least 10 more motorsport products in the spring to help promote my motorcycle shop. I plan on competing soon on my new appolo 250 cc dirt bike, and my son on his 86 cc minibike. I am a professional racer and plan to win on a bike that is made in china. I hope that helps promote these high quality machines to the public and make them think twice about bikes made in china. Once again, thank you for your prompt and courteous professional service."

modified review This review was modified by maxwiney on December 13 2013 12:49:17 PM

No Avatar
Joliet IL
Rating 10/10
5/5
modified review posted

"To whom it may concern:
Attention Dan:

Hi Dan, you may or may not remember me, but
sometime ago I had purchased a wedding tent off you, and upon receiving it,
there was a mix up with the boxes Etc. and of course the tent never worked
out for Our wedding Day, but eventually we did receive another box 3 which
went with the other 2 boxes which I already had. along with a totally
different set of directions of putting this all together. I'm very happy
to say that Yes it all went together quite well, and I now have a workable
Party tent, which I am so pleased with, a Weeee bit to late for the wedding
but never the less, at least we got things all straightened out.

So I'm dropping you and you support team, a quick line to Say thank you so very much for all your help in getting this issue resolved, it is so much Greatly appreciated. I know I have been a pain of the Butt at the time lmao, but I was under the gun with the wedding and all, I hope you understand. so please pass on my most Sincere Gratitude to all. I would highly recommend your company to anyone and everyone, and I hope we can do business again someday.
"

modified review This review was modified by SaferWholesale.com on December 16 2014 01:55:51 PM

Rating 2/10
1/5
modified review posted

"Is this how we do business in America? True Story! As consumers, it's important to know who you are spending your money with. A quick internet search with the BBB only takes a few seconds and it could save you a lot of hassle! So here goes....

Someone I love dearly ordered a 400cc Sand Sniper Dune Buggy from a company in Joilet, Illinois....Great Sports, Inc. (www.saferwholesale.com). This was a bucket list wish purchase for this person; if some of you have figured out who I am talking about in this story then you know he has terminal cancer.
Anyway, two days after the bank draft payment cleared for the order which was over $5k (for the vehicle, shipping, additional residential shipping, 6 months extended parts warranty) the salesman calls up and says, that they did not have this particular model in stock and it would take a very long time to get one like this from the manufacturer, blah blah blah HOWEVER he just so happen to have a new 800cc Warrior Go Kart/Dune Buggy which was bigger, better, blah, blah blah that could ship out immediately and the price on it was $750 cheaper than what had already been paid. The salesman said he couldn't refund the $750 overage but he would issue a store credit. So, the person agreed to exchange the 400cc model that he originally ordered for the 800cc Warrior model being that it was better, cheaper and could ship immediately. You know everyday is a gift to all of us but for someone with cancer each day is a blessing and time is of essence. While on the phone with the salesman, this person (with his wife on speaker phone as a witness) ask the salesman plainly if he would have to assemble anything. The salesman said he would only have to put the wheels on, gas her up, get license plates (if he wanted to ride on the highway) and go.

A couple weeks later is when the nightmare began... the trucking company that was delivering the vehicle called and said that someone would have to come to their terminal (50 miles away) and pick it up if they didn't have a forklift to unload it with at the residence. Out of my own curiosity, how many of you have a forklift handy at your house? (Salesman forgot to mention this!!! So much for the extra $295 that was paid for residential delivery, huh). So, once they get the vehicle home surprise surprise....the complete front and rear suspensions had to be assembled and installed before they could think about putting the wheels on (had to recruit some help because the owner isn't physically able to do that type of assembling; too strenuous).
Once everything is assembled it's time for the fluids (oil, coolant, gas etc) When the plug was removed from the oil pan, out pours brown liquid that looks like chocolate milk? Great Sports, Inc. said this is standard oil pan filler liquid that's used to prevent rust? Wonder why they don't put that stuff in cars, motorcycles and ATV's? Or do they? I would appreciate some enlightenment that anyone could offer as to why there was chocolate milk looking substance in the oil pan. Anyway, they drained out the oil pan but when they poured the coolant into the radiator they noticed the fluid running out of the oil pan when they took the plug out (wait a minute, that's not suppose to happen). Then the fun part, a phone call to Great Sports, Inc. for advice.
What a joke! They were no help at all. So, a professional mechanic had to be called out to take a look at it and he said that without taking anything apart he could tell it needed a head gasket (3 cylinder), thermostat gasket and an exhaust gasket. (and if I was a betting person I would say that the block is probably cracked but I do not know that for certain at this point).
This information was passed on to the parts department at Great Sports, Inc. and three weeks later some parts trickled in; the wrong ones! The head gasket was for a 4 cylinder engine (the 800cc is a 3 cylinder, did they not look at the paperwork before they ordered the parts, they didn't even know what they had sold!!), thermostat plug was twice the size of the one needed and it didn't have a gasket. GSI said that since there were only 800 of the 800cc Warriors produced in the world they could not find an exhaust gasket; parts will be hard to find since there was a limited number made. You would think important information like this would have been disclosed BEFOREHAND not AFTERWARDS! Who would knowingly buy something that they wouldn't be able to find parts for later on? (in other words...they said, "too bad, so sad can't help you with that buddy...we will order you some more parts but other than that we cannot help you"). After tons of phone calls no resolution has been reached as of today. Is this how we do business in America? How can a company get away with failing to mention to a consumer that they are paying over $5k for a 2007 model (not new model as described) piece of junk that would have to be assembled and may or may not be operable upon arrival! They do this in the name of being "a wholesale company". Sadly, they don't mention that you will need your own mechanic on site when their products are delivered. I have not given up hope that this company will do the right thing and exchange the defective vehicle for one that is without defects. If a company is going to sell defective products at least be upfront about it and do not hide the fact in the fine print until AFTER they have gotten the consumers money! Buyer do your homework before buying from this company.
"

modified review This review was modified by sgrichards on October 10 2013 05:47:49 PM

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