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Stores > Proactiv
  • Proactiv Proactiv Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
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    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
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  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Proactiv by clicking a star below.
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Rating 10/10
5/5
2017-08-20

"It was amazing they were extremely helpful"


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Rating 2/10
1/5
2017-08-20

"The guy was kind of rude and could barely hear what he was saying."


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Rating 10/10
5/5
2017-08-20

"Yes nice customer service. I never felt rushed. I felt like my need was important not just paying my bill but every time I called. Thank You!"


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Rating 10/10
5/5
2017-08-20

"it was great she knew what i wanted an we customized my kit an she gave me instructions on how i should use the product. very nice an helpful"


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Rating 10/10
5/5
2017-08-20

"She was awesome and really gave me the answers needed."


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Rating 10/10
5/5
2017-08-20

"The representative was respectful, apologetic, and efficient."


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Rating 6/10
3/5
2017-08-20

"I wanted to cancel my account and I had to get firm. I did not want to be grilled."


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Rating 10/10
5/5
2017-08-20

"Very responsive, courtious and helpful"


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Rating 8/10
4/5
2017-08-20

"It was very hard to understand the customer service agent due to heavy accent. I hung up and called back and the next agent had an even heavier accent. Makes you not want to do business with this company over the phone."


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Rating 10/10
5/5
2017-08-20

"I love the products of proactiv! But whenever I need to call customer service I generally have a difficult time understanding the representative. On top of that they don't seem to talk loud enough. I have to always check to make sure the volume is turned up all the way on my end and even then I have a hard time hearing them. I often feel like I get annoyed with the lack of being able to hear them and fully understand what they are saying. I hate to feel that way towards such nice people."


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Rating 10/10
5/5
2017-08-20

"The representative was kind and courteus.the only thing i wanted to do was let me know in Advance when you are going to charge my card because it overdrafted my account..."


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Rating 10/10
5/5
2017-08-20

"Very knowledgblable about products asked about my Concerns was very pleasant"


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Rating 10/10
5/5
2017-08-20

"in a word they took care of business"


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Rating 10/10
5/5
2017-08-20

"Gave it to my grandson and he is just starting it..."


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Rating 10/10
5/5
2017-08-20

"Dealing with ProActiv in the past, they made sure to meet the customers needs. I needed a stronger strength because the original no longer worked for my skin and they created it but I no longer see those products to be available."


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