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Full Rating Profile
  • prettyflowergir
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 6.25/10 6.25/10
    Shipping & packaging: Rating 8.75/10 8.75/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

10 Customer Reviews

Rating 10/10
modified review posted

"I had ordered from few other sites and weren't happy with the service and merchandise but prettyflowergirl.com has surprised me with their excellent service and their merchandises. I have made this site to my first go to site for my 3 girls. "

modified review This review was modified by jamie8894 on February 14 2015 09:55:20 PM

Rating 4/10
modified review posted

"dresses are fine on this website. However, do not order any accessories from them it's only suitable for dolls not for girls. I ordered couple of bags and a tiara for my daughter and what I actually received is just toys (completely useless). So, watch and read the size carfully before you buy any accessories as it's also not exchangable and non returnable.
Do not order any cloths that has no measurement. I ordered a size 10 suit for my 8 years old son and it's too small for him. they offered exchange but to send it back from ca to us it'll cost me a lot of money blus headache. P.S: there was no measurment for the suit so I just chose one size more than my son's age hoping that it should be fine but it is not.
I also bought a coat for my daughter which looked so different in the reality. It's verrrrry tall on her while the shoulders and the sleeves are fine (something wrong on the model itself) they offered size exchange but as I said it is her size but way too long. I kept everything but I will not order from them again at least not any accessories or any cloths with no measurement.

modified review This review was modified by Engy on November 25 2014 06:25:37 AM

Rating 8/10
modified review posted

"When my mother and I found out that the flower girl dress for my wedding was out of stock last week, we were both quite upset..customer service took the time to apologize and informed us that we could cancel the order or choose a different style of dress. We decided to choose a different style of dress and it actually arrived today. The dress is stunning...It looks prettier than the one I originally ordered! Thank you to the customer service rep who was patient with me! "

Rating 10/10
modified review posted

"When I read some reviews online about prettyflowergirl.com I was a little hesitant to order with them..BUT I'm so glad I did! My niece's dress was delivered last weekend and I'm very pleased with the quality! The price for the dress was cheap and the shipping was super fast! Overall my experience with prettyflowergirl.com was EXCELLENT. I will be recommending your website to all of my friends and family!!!!!!"

Rating 8/10
modified review posted

"Thank you so much PFG for getting my daughter's dress to me on time! My daughter and I unpacked the dress this morning and we both fell in love with the dress. We will be back to order more dresses from you."

modified review This review was modified by KPMOM on October 23 2013 11:57:47 AM

Rating 2/10
modified review posted

"I would not consider buying from this seller again. I had similar difficult and unpleasant experiences with a return. If you a;re absolutely 100% sure that you are going to be completely satisfied with your purchase, then by all means place an order. But if there's any chance you're going to have to exchange you have to email them WITHIN 7 DAYS. At least the buyer below was able to talk to someone...I called and left a series of four messages over 2 weeks and never got a response. I finally Facebooked them and someone emailed me back. But they were completely unwilling to consider an exchange because I hadn't emailed (calling wont work) in the first 7 days. Definitely buyer beware and once they have your money they couldnt care less about you. I wish I had read the reviews before ordering. "

modified review This review was modified by Kandl127 on June 06 2013 04:26:02 PM

Rating 2/10
modified review posted

"On May 2nd I ordered a bolero jacket and gloves for my daughters communion which is on Saturday May 11th. Their website clearly states to allow 1-2 business days for processing which would mean my order would have shipped on Friday, May 3rd or Monday May 6th. It also clearly states that if an item is on back order that the customer will immediatly get an e-mail stating so, and giving the customer the option to cancel the order or leave it on back order. I called the company on Wednesday, May 8th to find out that the jacket was on back order and that it just arrived and that they would ship it out today but could only send it priority which would have it to be Saturday morning by 11am. When I told the representatve on the phone that that does not help me because I need to be at the church by 10am, he told me there was nothing he could do about it. I told him that this is completely unacceptable being that this is no fault of mine and that he should send it second day for me to have the order by Friday evening. After a very long while of instructing him on how to track down his manager, I was still rejected. I was told they are not allowed to send anything second day and there are no exceptions. Which leaves me to believe that this has happened so often that they were losing profit and have eliminated this shipping method at their expense....Now Leaving me now 1 business day to find these items. I would like to thank prettyflowergirls.com, for the added stress and for the worst possible customer satisfaction I have ever received. Such a complete let down."

modified review This review was modified by Diane11731 on May 08 2013 04:53:18 PM

Rating 2/10
modified review posted

"Buyer beware! Especially if you have to return anything. The customer service is rude, they do not notate any thing and they have a very poor tracking system. They make the customer feel like it is their fault with everything from sizing to returns and exchanges. Their exchange police is awful you are required to buy another dress and ship back the other one at your expense and then they don't refund you for the other dress unless you go through the bbb. If I were you stay away. They lie about stupid things and it was enough they took 1 month to refund my money after contacting the bbb and they really got me fired up when they lied."

Rating 2/10
modified review posted

"This site's return policy sucks. They wouldn't allow me to return a brand new, never worn, in the original packaging pair of shoes. They offered an exchange, however we found something else that fit so we just wanted a refund. I understand that people probably try and wear things just for a wedding and return them, but I made it clear this was not the case. Keep my $30 prettyflowergirl.com, I'll be bashing you online wherever possible. Hope it was worth it."

Rating 10/10
modified review posted

"I saw this website on google and was very sceptical about buying from this website as there was no ratings available for this seller and the price looked too good to be true. But seeing paypal as the mode of payment I was encouraged to place my 1st order for my daughter's Birthday. My checkout was not really smooth but the customer service was prompt in responding to my query via email. Things were resolved very quickly and then came shipping. To my surprise the shipping was very prompt and i got the dress before expected time and i was very happy about it. Now it was time to evaluate the dress and I am happy to say that the dress quality and size was exactly as described. It looked awesome. I am sure to place all my future orders with them. I am thankful to the people there for making my daughter's birthday a special one!"

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