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Store Rating and Reviews photosolve

Homepage: http://www.photosolve.com
Customer Rating 
Award Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 13
Lifetime Reviews: 621

   


Lifetime Rating: 9.98 / 10
All Stores Avg.: 7.46
5.00 Pricing of Products and Services
8.18 Likelihood of Future Purchases
9.42 Shipping and Packaging
9.79 Customer Service
10.00 Return or Replacement
Show Reviews Read all 621 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  
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Canon EF 70-200mm f/2.8L IS USM Lens
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UPS Ground
Priority Next Day
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2-3 Day Delivery
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Customer Info. Confidential
Customer Support
RMA Required

mailing address:
4830 E 112th Street, Tulsa, OK
customer support email:
support@photosolve.com
phone:
918-519-0200
customer support:
918-519-0200
business hours (est):
8:00am to 5:00pm Central Mon-Fri Closed Sat/Sun

FAX: 408-904-5706


 photosolve Customer Reviews
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Very Satisfied
Reviewer: walmac (1)
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5/15/08 3:15 PM
I purchased Photosolve's Xtend-a-Slide product to do 35mm slide capture to my digital SLR camera. I learned about the company through an amazon.com forum that discussed different options for 35mm and film transfer.  
 
I had a series of questions, both pre-purchase regarding the approach/solution and the likely results, and post-purchase regarding how to refine the combination of lenses, etc. to achieve the best results. The company was very responsive and helpful in promptly addressing all the inquiries I had via e-mail.  
 
The unit was delivered promptly and in good condition by first class mail (other delivery options are available).  
 
I found Photosolve to be an easy company to deal with remotely (online information, e-mail inquiries, ordering, and delivery). I am still refining my slide transfer technique/approach but I am very satisfied with the Xtend-a-Slide product.  
 
It's important, in terms of expectations, for anyone embarking on this project themselves to keep in mind that the results will be directly tied to the quality of the input media regardless of the transfer technology you use. I chose the Xtend-a-Slide since I've already made an investment in quality optics through my DSLR camera and I wanted to leverage that investment as much as possible. However, some of my family's 35mm slides have not aged as well as others (e.g. maintaining the color representations in the film, etc.) and this can be seen in the variation of results. Expect a variety of results and be prepared to do some post-transfer editing (e.g. color correction) on the images you care most about.

Order Date 5/1/08
Very Satisfied
Reviewer: Delmore (1)
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5/1/08 6:46 AM
I live in Greece and I bought a Generic Shutter Release from Photosolve.com for my digital camera that did not have that option. I'm very pleased with the product as well as for costumer service.  
 
I recommend Photosolve.com  

Order Date 3/14/08
Very Satisfied
Reviewer: Pricerunner (3)
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4/22/08 9:03 PM
This is an excellent company. I found them via old postings on BirdForum.net. All full of praise of the xtend-a-view product. I ordered one for myself and was impressed by the quick and personal answers to my questions via email. Shipping via the cheapest USPS option was 8 days from day of order but I blame USPS for four of those. The product arrived well packaged. My first impression is that xtend-a-view is built like a tank and will last me a life time.

Order Date 4/22/08
Very Satisfied
Reviewer: dougworks (1)
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4/19/08 10:32 AM
very good cross reference selecting suitable components.  
especially appreciate the various shipping options and unusually rapid reply to contact questions.  
very straight forward, efficient and courteous buy/ship/get of good product.  
simply thanks

Order Date 4/4/08
Very Satisfied
Reviewer: bbalas (1)
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4/16/08 4:15 PM
Photosolve..Products to copy 35mm slides onto digital camera. This is high quality stuff, really works. The seller seems to be a good resource for these devices. Certainly recommend...

This review was modified by its author, bbalas, on 4/19/08 10:52 AM.

Order Date 4/10/08
Very Satisfied
Reviewer: gazanps (1)
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3/30/08 8:22 PM
Excellent service, with personal attention and assistance I have not previously experienced with online purchasing.

Order Date 3/16/08
Very Satisfied
Reviewer: OldBob (1)
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3/27/08 11:28 PM
Xtend-a-view pro wide variable arrived in 5 days, including a weekend, via first class mail. It arrived in good condition and was what I was expecting.  
 
Timeliness of processing the order, and email follow up were good.

Order Date 3/21/08
Very Satisfied
Reviewer: stevewall (1)
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3/15/08 9:16 AM
This is a fine quality product, machined from solid metal and features a sharp lens. I have the original model that has taken a beating since 2002 and is no worse for wear since it is “built to military specs.” This shipment came quickly, and although not packed in a box, was protected in bubble wrap.  
I had a problem with the new model, but within a few hours I had the appropriate model on its way to me. Phil responds quickly.  
I would not hesitate ordering from them.

This review was modified by its author, stevewall, on 3/25/08 9:26 PM.

Order Date 3/10/08
Very Satisfied
Reviewer: littletank (1)
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2/16/08 9:09 AM
Very satisfactory service with regard to advice and delivery. From the start of the process, through the questions and answers to the se