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Store Rating and Reviews photosolve

Homepage: http://www.photosolve.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 28
Lifetime Reviews: 674

   


Lifetime Rating: 9.98 / 10
All Stores Avg.: 8.07
6.07 Pricing of Products and Services
8.66 Likelihood of Future Purchases
9.64 Shipping and Packaging
10.00 Customer Service
10.00 Return or Replacement
Show Reviews Read all 674 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
4830 E 112th Street, Tulsa, OK 74137
customer support email:
support@photosolve.com
phone:
918-519-0200
customer support:
918-519-0200
business hours (est):
8:00am to 5:00pm Central Mon-Fri Closed Sat/Sun

FAX: 918-516-0261


 photosolve Customer Reviews
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Reviews 1 - 15 of 681
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Very Satisfied
Reviewer: Old Jim
Click Here to See the Profile for Old Jim

5/28/09 9:11 AM
Really great service and a very beautifully engineered product. Exactly what I was hoping for. Xtend-a-Sight is perfect for the LX3 and photographing birds in flight. Thank you.

Very Satisfied
Reviewer: irvlair
Click Here to See the Profile for irvlair

5/25/09 11:57 AM
The Xtend-a-Slide Plus from Photosolve is very well made of high quality materials. I was also impressed with the value added services that Phil provided in recommending the correct products including associated products not even available from Photosolve. I have processed over 3000 slides usinf this product and would not hesitate to go back to this supplier for more products and advice.

Very Satisfied
Reviewer: Joewilkes
Click Here to See the Profile for Joewilkes

5/23/09 3:15 PM
Fast service, product works exactly as described,would buy from this retailer wighout hesitation

Very Satisfied
Reviewer: Quan
Click Here to See the Profile for Quan

5/16/09 1:43 AM
I found Photosolve to be a wonderful seller with unique products proposed and greatly attentive to customer.  
Concerning goods proposed by Photosolve, some of them are really unique, no way to to find analogues elsewhere

Very Satisfied
Reviewer: kenneth1938
Click Here to See the Profile for kenneth1938

5/10/09 7:10 AM
What can I say? The order was shipped and received promptly. I had some questions about the equipment that were responded to by Phil promptly. It is very refreshing to have such great service in this day and time.  
Would highly recommend them to all my friends.

Very Satisfied
Reviewer: Vegasrenie
Click Here to See the Profile for Vegasrenie

5/8/09 3:39 PM
The item arrived so quickly that I didn't realize that it was my order! Exactly as described, great price, and fast service. Definitely plan to be a repeat customer!

Very Satisfied
Reviewer: tobx4
Click Here to See the Profile for tobx4

5/8/09 6:26 AM
Thank you so much! After receiving a prompt, personalized response to my inquiry about what I would need to photograph slides, I decided to purchase the Xtend-a-Slide system for my camera instead of a much pricier slide scanner. My order went out on a Friday, the same day I made it, and I had my purchase by the following Monday. I ended up needing to purchase another set of magnifying lenses for my camera's set up. (These lenses had been suggested, but I decided to wait and see.) I ordered them the next day, and they arrived again within two business days. I spent an hour or two trying the system out and was able to convert over 200 slides. It took me days to do that many photos with a flatbed scanner. My piles and piles of slides don't look quite so daunting anymore.

Very Satisfied
Reviewer: Spive
Click Here to See the Profile for Spive

5/5/09 5:15 PM
Photosolve  
The ordering procedure was as e-z as any I have used over the last 5 years. Photosolve also informed me of parts ordered and were not needed.I appreciate this type of service. They could have sent these parts and charged me an extra $25.00. The next time I need any photo gadgets I'll be haeding to Photosolve's web site.  
Photosolve is highly recomended. I would tell others about their outstanding service.  

This review was modified by its author, Spive, on 5/5/09 5:25 PM.

Very Satisfied
Reviewer: greerd
Click Here to See the Profile for greerd

4/15/09 5:31 PM
Very friendly support, I feel very confident ordering from Photosolve and will not hesitate to do so again. They asked to be emailed when I received my order. When I hadn't received it within a couple of weeks because of Canadian customs, they emailed me and asked if I had received my order yet, I had to assure them that Canadian customs was slow and not to worry.

Very Satisfied
Reviewer: gangco
Click Here to See the Profile for gangco

4/12/09 1:53 PM
I am very satisfied with the buying experience, the product, and say enough good things about the customer service. I bought their Extend-A-Slide, a device for copying slides. The website was helpful in learning about the issues involved. When I needed a part replaced to make the product work better, the replacement was mailed the next day with a postage paid return envelope. No cost and no questions. The owner, Phil, must carry a "Blackberry" everywhere. I have emailed questions to him on a Sunday, and gotten a response within minutes.

Very Satisfied
Reviewer: samos3
Click Here to See the Profile for samos3

4/7/09 1:03 PM
My Extend-a-sight works exactly as advertized and the advice and guidance from the company before I placed my order was first-rate.

Very Satisfied
Reviewer: plaipis
Click Here to See the Profile for plaipis

4/6/09 9:26 AM
Have ordered from Photosolve twice now. Both times camera accessories were accurately described, excellent quality, and shipped quickly for a modest charge. I would not hesitate to order again if they have something I can use.

Very Satisfied
Reviewer: tef617
Click Here to See the Profile for tef617

4/2/09 9:38 PM
Placed order on Monday, item arrived Thursday morning. Nice!

Very Satisfied
Reviewer: Carpycolin
Click Here to See the Profile for Carpycolin

3/29/09 4:19 PM
It was a pleasure to deal with Phil. Buying from US for shipping to England was a bit of a worry. But, no problem. It was great to be able to communicate with Phil by email to make sure that the item would do the job. Fast delivery (8 days) was fantastic.

Very Satisfied
Reviewer: FEF99
Click Here to See the Profile for FEF99

3/29/09 2:10 AM
Immediate shipment and speedy delivery! The product was exactly as advertised. It is top quality and serves its intended purpose perfectly.  
 
Thank you!

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