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"I was a little worried about these guys, since I could find no reviews or ratings. However, their price on the Gyration wireless keybord/mouse I wanted was better than that of anyone else - and significantly better than that of what I consider to be the established, reliable online stores.
Well, I took a chance am glad I did. Shipping was prompt, and the product was well-packed. In fact, I had no problems of any kind.
I will not hesitate to deal with these guys, again. Recommended! "
"I have nothing but good things to say about these guys.
I placed an order for SageTV 2.0 on their website on 5/20/2004, There was some confusion with my credit card (surprise surprise.. stupid card...) so I completed the order with Paypal. Overall, smooth and slick.
The next day (5/21), it turns out the Credit Card authorizing company had decided to authorize my card afterall, so putting a hold on the funds, which I had already allocated to other purchases in my ultimate HTPC endevor.
Needless to say, I was concerned, so I contacted my bank to get the information I would need to give pcAlchemy.com, and prompty sent an email to them (at sales@pcalchemy.com) requsting that the "de-authorization" be done.
Within 30 minutes, a representative from pcAlchemy.com called me at my office, and we discussed the problem, and its eventual resolution. Within 2 hours, everything was back to the way it was.. and I am extatic once again.
The actual ordering process was quick and relatively painless.
For my problem, they were expedient and attentive to my needs and wishes.
A+ guys.. I will definately be buying from you again."
"After scouring the net for the best product and deal for a tv tuner card. I found that pcalchemy was highly recommended by the htpc community. They were not wrong. They had the very best price on the net and they processed and shipped my order promptly. Extra points go to them in my book for not using those nasty styrofoam peanuts for shipping. I will look forward to buying from them in the future when I get started on my own Home Theater PC project."
"Great service from this vendor. Items were shipped rapidly, and customer service was excellent. When one item became unavailable due to problems with the manufacturer, I received a personal phone call to explain the issue and offer alternatives. First rate!"
"I placed an order on Friday night for an Ahanix HTPC case and accessories. PCAlchemy called me on Saturday to let me know that they had just received a new replacement part number that had all of the accessories bundled and was $70 cheaper to boot! They just wanted to make sure that I would be a satisfied customer.
"I have been extremely happy with the product and service I received from this company. Even though their site said orders after 1:00p will ship the following day, they shipped it out that night anyway and I received it within two days using UPS Ground. And when I had questions about the product I'd already ordered, they responded within 30 minutes.
They carry great products, are knowledgeable, and very fast. My only complaint is that I wished they carried more variety."
This review was modified by seanmcleary on August 10 2004 08:20:35 AM
"Ordered a PVR350 with SageTV on 7/27 (I'd sent an e-mail 7/2 asking if I could preorder since the PVR350 was out of stock. Got a reply back that day that preordering did not work with their system but they were getting an order of 200 units, so getting one should not be a problem).
The card and software shipped that day and arrived well packed via UPS. "
This review was modified by DrMASE on August 10 2004 05:20:41 AM
"I was a little worried about these guys, since I could find no reviews or ratings. However, their price on the Gyration wireless keybord/mouse I wanted was better than that of anyone else - and significantly better than that of what I consider to be the established, reliable online stores.
Well, I took a chance am glad I did. Shipping was prompt, and the product was well-packed. In fact, I had no problems of any kind.
I will not hesitate to deal with these guys, again. Recommended!
"