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orangeonions.com/

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Rating 3.94/10 26 reviews
(71 lifetime reviews)

3.94/100 (6-month rating)
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orangeonions.com is not a merchant member
orangeonions.com does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
 
 

All Customer Reviews (71)

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Rating 10/10 5/5
modified review posted May-22-2012

"Had a small issue with my order and the service department was very helpful and friendly in getting the issue fixed. I will definitely be buying from them again in the future."

Rating 10/10 5/5
modified review posted May-17-2012

"Super fast shipping and really great personal service. I could not be happier. OrangeOnions.com is wonderful. Thank you."

Rating 10/10 5/5
modified review posted May-15-2012

"I recently purchased playmobil for my 4 yr old daughter for a fraction of store prices. My package was delivered earlier than expected, which was a nice bonus. Thank you for the quick service and great prices."

Rating 10/10 5/5
modified review posted May-15-2012

"Thank you, orangeonions, once again for your great service and unbeatable prices! My daughter is loving her new radio flyer tricycle! It got delivered promptly and the price was great. I will reccomend your site to all my friends!"

Rating 10/10 5/5
modified review posted May-15-2012

"WOW!!! Orangeonions does it again. Another high quality product at a great price. We recieved the items right when it was promised. Great site, great prices!!!!"

Rating 10/10 5/5
modified review posted May-15-2012

"great delivery, great price, nice product!"

Rating 2/10 1/5
modified review posted Apr-03-2012

"It is no wonder that OrangeOnions doesn't participate in ResellerRatings feedback as they don't deliver the goods as promised. I should have paid more attention to the previous OO buyers who took the time to describe OO's various "screw the buyer" schemes. In my particular case, the item (Black and Decker D2930 iron), was listed on eBay as being new and in the box. The iron arrived in a timely fashion in a secure and intact outer box. However, the BD box, itself, was somewhat damaged and still had a Bed/Bath/Beyond sticker on it. The item and its accompanying parts were thrown into its box, definitely giving one the solid impression that the iron had been previously removed from the box. Furthermore, the warranty instructions said that one should not remove a sticker that was on the power cord. Although my iron looked like it had not been touched (there still was a :lock on the plug's prongs and the stainless steel ironing plate looked unused), that warranty sticker was missing. I tested the iron and it seemed to function properly, so for a $40 investment I'll keep it a bit longer to make sure it continues to work properly.

Maybe I'll get lucky and the iron won't give me any problems, but nonetheless, I very strongly recommend all buyers stay away from OO. "

Rating 2/10 1/5
modified review posted Mar-23-2012

"I recently made a couple purchases from Orangeonions.com. One of the items had a defect. I ordered the Restoration Hardware Foosball table and all of the paint started to chip off the product within 2 weeks of ownership. Customer service would not credit my account because the item was 32 days old. They have a 30 day return policy. It took a rep forever to get back to me. I would never deal with them ever again...BUYER BEWARE!"

Rating 2/10 1/5
modified review posted Mar-10-2012

"How hard can one order be? I was very Patient when my order took over 10 days and then a phone call before it was shipped, they told me a ware house change caused the delay.

I was also charged for shipping when my order stated I qualified for Free Shipping.

Then once the shipment arrived, only two of the items came to my home, after another phone call I was told that the other 2 missing items, a frying pan and jello mold will go out the next day, but that took another call and a week to ship? Why?

Then when I received the one package, a small one with only a Jello Mold, no Fry Pan.

There web page does not help me with how many tracking or how many packages were sent out, but why were there (4) packages sent in the 1st place? And what happened to the Fry Pan?

I placed this order over a month ago without my order being complete. What has to happen to fulfill my order?

I think i have been patient and understanding, but now I feel like your company does not take a customer’s needs seriously.

And because I live in the West Coast, and you are on the east coast with no extended hours, they are closed by the time I get home at 5pm and they are closed on the weekends.

How am I to get any real help but take time from my paid job to contact you.

"

Rating 2/10 1/5
modified review posted Mar-03-2012

"I ordered an electric frying pan and it took two weeks for the company to ship an item that they said was in stock. I sent two emails to customer service asking when it would be shipped and it took three days to receive a reply. The reply was they think the warehouse was moving and therefore they were not shipping. "

 
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