Worst retailer I have ever dealt with. The product I received did not work. After a dozen attemps to contact them (customer service line, email) they informed me that they do not have a return shipping system. They do not answer emails. They do not even give out the name of their owner - I wanted to make a complaint. It is so difficult to deal with them that I just gave up on trying to retrive almost $100 from them. DO NOT purchase from this retailer.

I ordered Hulk Smash Hands for my nephew on Thursday and received them on Saturday! I was very impressed with this website.

I ordered a Black and Decker Under Cabinet Spacemaker Can Opener from here. It was shipped in a timely manner and works great! I would order from this site again.

Fast and easy! Products arrived quickly and were well packaged! Will purchase from them again!

I purchased a Black & Decker steam iron from Orangeonions.com. The first iron that arrived was faulty. I e-mailed to advise them of the fault. At first i didn't get a response so I sent another message and I have to say that after that they dealt with my problem immediately. I was sent another iron no questions asked. They didn't even request the faulty iron to be returned. I started out frustrated with Orangeonions.com but in the end I was a very happy customer.

The worst seller I have ever dealt with in several years of online transactions. The product came without a box and shipping label directly attached to the product. The item received severe damage.  
 
After emailing the company with the issue, they basically called me a liar and asked to prove that the item was not packaged properly. After emailing them several pictures showing the damaged sustained and improper shipping, they refused to respond to emails or offer a refund.  
 
(Edit)Reply to orangeonions- The product came with the shipping label reattached to the product box. I can only assume there was some sort of mixup at the company and they had to take the label off another product box and attach it to my product instead. As someone who has shipped out products before, this happens sometimes.  
 
I also sent the company multiple images showing the severe damage the product had received because of their mistake. Such damage would have been impossible with proper shipping. They are simply unwilling to admit their shipping department screwed up. I'm not surprised they didn't mention all the images showing the product damage.  
 
Oh, and orangeonions should look up the definition of fraud. I wanted to return an item and get a refund as stated on their website's return policy. This is called honoring your own policy.  
 
For an example of fraud, read three of the four reviews below to see the companies return fraud.  
 

This review was modified by its author, DanKD, on 8/8/09 5:14 AM.

I was very hesitatnt to buy from them on Ebay since their rating was so low (I'm a buyer and seller on there). I ordered a remote control airplane that arrived within 6 days of payment. I received a confirmation of purchase email, then a shipping one, then a delivery one. Item was packed perfectly and was exactly what was ordered. Did I mention I paid 60% less for this than I could at stores or other Ebay shops. This was one of my best purchases ever. So much so I went back tonight on my sellers profile and bought another item. Hope this one goes just as well.

worst site in US  
receive defective goods,return without pay, can't talk to people in charge, no response to 10+ emails,finally get money back from my CC company  
Don't take chances,they may close soon.  
Hope this could help others.

Worst service I have recieved so far. They dont really care about you after selling. Return service is very bad. They offered me a rebate of 40$ for not returning my Englacha stroller. Neither the rebate came nor they responded afterwards.  
since they dont respond anymore to either phone calls or on emails, I am scared of sending the stroller back, as I might just loose it.

We ordered a kids table and chair set and received one completely different from the one pictured/described. I emailed them for a Return Authorization, didn't hear back. Emailed again, finally they said that I could return it (only because it was unopened and purchased directly from their site instead of through Amazon, and at our shipping cost, despite it being their error) for a full refund. So I did, and I got shipping confirmation. They received it Oct 26, 2007. At this point our credit card has STILL not been refunded, and I haven't heard from them again despite repeated emails. So because THEY sent us the wrong table (or had the wrong description up - the one they sent wasn't even listed as being available!), WE are now out the money for the table, and shipping to us and back to them!! And they refuse to even return emails or phone calls!!! DO NOT PURCHASE THROUGH ORANGEONIONS!!!

Orangeonions is one of the finest stores I've ever ordered from. Their merchandise is fresh and whimsical. Their staff is extremely accommodating and kind. Service is way beyond what I've experienced from other stores. I will order from them again and again. Top ratings from me!

Extraordinary customer service here! I ordered an item on Monday to give as a gift and emailed the company to let them know I hoping to have it by Friday for a party and I had it in my hands on Thursday! Correspondence was immediate and friendly - will definitely buy from orange onions again!

I am thoroughly pleased with the product, service, and delivery of this item. I ordered a TIMEX watch as a Father's Day gift and received it lightning fast! The description of the product was extremely accurate, the watch has full functionality at a GREATLY reduced price! It even keeps a golf score so Dad can just enjoy his 18 holes of golf without keeping score! Thanks Orangeonions for a great shopping experience!!!

OrangeOnions is misleading. they tell you free shipping yet I was billed $52.41 shipping for a $49.00 George foreman grill. I payed with Pay Pal and did not see the shipping charge until after I paid for the item. when I notified orange Onion there response was SORRY Item has shipped. Never again Will i buy anything threw this Rip Off Website. Very unhappy customer. WARNING DO NOT BUY FROM ORANGE ONIONS

I purchased a Pioneer HTS-GS1 home theater in a box for 139.99, which is a great price for this item. The item was shipped at cost within 24 hours of placing the order via FedEx ground, with a concomitant e-mail providing necessary tracking info. My HTIB arrived the NEXT DAY! Everything looked in order and worked perfectly, I would absolutely do business again.