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My Flag Pole
"Everything was great and it looks great in my front yard. Thank you such a wonderful shopping experience."
doesn't ship on time
"I ordered on the 22nd. The item didn't arrive until the 5th. I wouldn't have ordered if your response had not said will arrive on the 30th. Don't blame it on the holiday. 4th of July is not a huge mail traffic holiday. And IF it is, you have been in the business long enough to know to make an adjustment. So the end result is you lost a sale for next year because now I don't need to order them next year. "
Civic Club flag pole purchase.
"So far the On Line store has proven to be a very good company to work with. I ordered 8ft oak flag poles for our Sertoma Club Flag program and upon receiving them, set up a flag pole with our 4x6 flag. The pole was not tall enough when placed in the pvc sleeve and it touched the ground. Immediately I requested a return, ordered 9ft poles and was successful with that purchase. The return process was flawless except I had to pay for shipping back to the On Line store. In other on line purchase companies, the return is paid for. Otherwise, the experience has been good. "
"2 flags were missing of a shipment of 100, I called and Summer was very courteous and helpful. Will ship the 2 missing right away"