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"Ordered Item on May 29, 13. Received confirmation it would ship after processing (1 - 5 days). On June 12, I had not heard so I emailed them. I received email back they needed the color of the product. I responded immediately with the color. On June 14th, received message I would have tracking info early next week. On June 19th I asked for update. Received response they were still waiting (I assume on tracing info) and systems had been down. Did not hear back again. On July 6th, I sent a message and demanded an explanation - but received no response. On July 9th I called and was told item was discontinued. No further explanation - order will be cancelled."
"Very unprofessional customer service and do not honor store policy. Months of disputing a restocking fee charged for furniture delivered damaged and still no furniture, however out thousands. Please avoid them."
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