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"Have ordered a few things from Northern Tool over the past month, fairly high dollar stuff. A generator and a contractor truck rack. Contacted customer service for both items, one for a question on the generator and the other because the shipping company lost the contractor rack. Both times the customer service at Northern Tool was very friendly and helpful. I have been very pleased with the service provided by this company. "
"I ordered two 18,000 BTU, Dyna Glo Cabinet heaters model RA18LPDGD, to replace my well used one pound indoor units. Northern Equipment had these hard to find Cabinet Heaters in stock for a reasonable price. This is my first order from this outfit and I found their ordering process easy and glitch free. They gave immediate conformation for my order, and two days later it was shipped and I was furnished a UPS tracking number. Five days later UPS delivered them. I inspected and tested each unit and found no defects and they work very well. I also like the esthetics of these units, they're well made and should provide many years service. I'm now ready for cold man winter. Thank you Northern Equipment."
This review was modified by DmaxD on August 28 2012 04:50:48 PM
"Have ordered a few things from Northern Tool over the past month, fairly high dollar stuff. A generator and a contractor truck rack. Contacted customer service for both items, one for a question on the generator and the other because the shipping company lost the contractor rack. Both times the customer service at Northern Tool was very friendly and helpful. I have been very pleased with the service provided by this company. "