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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 11701 6th Street Rancho Cucamonga, CA 91730 USA
    • Contact: support@monoprice.com
    • Phone: 909-989-6887
    • Customer Support: 909-989-6887
    • Business Hours: 7:15am(pst)- 6:45pm(pst), M-F 9am(pst)-6pm(pst), Sat-Sun
    • Fax: 909-989-0078

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.44/10 9.44/10
    Chance of future purchase: Rating 9.45/10 9.45/10
    Shipping & packaging: Rating 8.63/10 8.63/10
    Customer service: Rating 9.55/10 9.55/10
    Return/Replacement policy: Rating 9.24/10 9.24/10

What is this?

5,030 Customer Reviews

Rating 10/10
5/5
modified review posted

"Victoria helped me add to my order after it was paid. She was great!!! Thanks"


Rating 10/10
5/5
modified review posted

"I just finished an RMA for a cable I purchased in 2012. They have been so helpfull in working with me for store credit, since they no longer cary the cable any more.

And Victoria was very helpful in getting the credit put into our new purchasers account.
"


Rating 8/10
4/5
modified review posted

"had a wonderful chat with Victoria M. took good care of the problem ...."


Rating 10/10
5/5
modified review posted

"Victoria was so very nice and helpful! She was able to look up what I needed very quickly and nicely. I was very impressed. "


Rating 10/10
5/5
modified review posted

"i got an email advertising free shipping when i went to check out there was a 17.00 shipping charge ccustom service (Victoria ) was excellent she handled everything for me and i got my free shipping I would shop there again based on how well i was treated by monoprices service rep
"


Rating 10/10
5/5
modified review posted

"I have made 8 purchases from this site and everyone has been great. They have the best prices and top notch service"


Rating 10/10
5/5
modified review posted

"As always, great products at great prices, with fast shipping too !"


Rating 10/10
5/5
modified review posted

"Overall a great experience. My package was shipped very quickly but unfortunately got lost on its way but after speaking with Ericka Perez, the replacement of products was both fast and painless. She even accommodated my schedule and had the package 2-day air shipped. I could not ask for better customer service."


Rating 10/10
5/5
modified review posted

"Monoprice is always great, and a great price. If I ever have an issue they always fix it."


Rating 10/10
5/5
modified review posted

"The CS Alann C is so nice!!! There is a mistake in the website to put some products not qualified for their free shipping promotion under that page. Alann C is so patient to answer my question and resolve this problem. At last, he offered me free shipping anyway as a courtesy. I am very happy with my shopping experience at monoprice.com"


Rating 10/10
5/5
modified review posted

"Great quality products at an affordable price. Ericka with monoprice customer service was helpful with the missing product. Always a great experience with monoprice!"


Rating 10/10
5/5
modified review posted

"great company, great service. I use them for all my Home Theater supplies.."


Rating 10/10
5/5
modified review posted

"CS - Victoria M

She was VERY helpful and FAST getting some information for me! Seriously, thank you for being so quick and nice about it!

Great Customer Service...as always ^_~
"


Rating 10/10
5/5
modified review posted

"Quick and Easy Service made my First Monoprice experience with orders and their tech support a nice and easy experience. Quick service and on the ball thanks again Victoria."


Rating 10/10
5/5
modified review posted

"My husband and I love Monoprice. It's a great go-to site for our electronic needs. The prices are great and the on-line customer service chat is very responsive to any questions we have. Thanks!!!"


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