I ordered a large amount of networking equipment from Monoprice and I received my order promptly and packaged well.  
 
I had to call Monoprice customer service since I entered my email address incorrectly. The CSR I spoke to was very polite and she was able to correct my email address immediately.  
 
I look forward to purchasing more items from monoprice in the future.

I just received my second order that I've placed with monoprice. They accidentally gave me the wrong items (speaker wall plates). I called their customer service, immediately talked to a rep, and they shipped the right parts immediately. Best of all, they let me keep the parts that I didn't order!  
 
I really didn't expect to receive this level of service with this low of a price point. I'm very very satisfied with monoprice.

Superb customer service and great value. Bought an HDMI switcher (along with a few cables). As alwways, the cables were excellent quality. However, I had a problem with the switcher performance. Monoprice promptly replaced the unit with first-rate communication via email. The new 4x2 HDMI switcher works very well. Highly recommended seller.

Ordered a 6ft USB Extension Cable from this company & will buy more cables from this company. Cheapest I found so far and very happy with there services. Customer Support is the best I've had to deal with so far, will Recommend this company to friends.

Monoprice.com always has the best prices, and awesome customer service. I never shop with anyone else for cables.

Not only does Monoprice provide the highest quality cables at the lowest cost on the internet, but I found out they provide some of the best customer service around as well. After walking in to Will-Call to pick up my cables, I decided I wanted a white cable rather than the black cable I ordered. No problem! Less than 5 mins later I was walking out with a white cable in hand.

Good service. Fast shipping. Will certainly shop again.

Simply *THE BEST* Online source for any cable needs, I have been a long time customer and will be for a long time, AAA rating from me and have recommended the site to as many people as I can and also posted the site line on my blog and homepage as a strongly recommended one. Keep up the good work and service.

Ordered some networking cable. The price is unbelievable. Shipped out next day and arrived a day early. Would highly recommend to anyone. This will be the first place I go if I ever need some cables. Great quality product and great prices.

Amazing prices, Great service! Fast shipping. Received in 6 business days -- to Canada!! Will definitely buy from again.

I placed an order 3 minutes before cut-off time for 2 day shipping shipping and checked status 20 minutes later - presto order was packed and a tracking number was available.  
Very fast handling - now lets see if the hdmi cables and switch arrive on time and work as described.  
Anix

Excellent online store, superior customer service and extremely knowledgeable technical support, instant order status and tracking and speedy shipping. Would buy from them in a hear beat.

Absolutely the most efficient, easy, clearly User Friendly site. For those who WILL NOT succumb to the outrageous prices on cables at retail outfits, this is a FANTASTIC find. With cables, switchers, and other great home theater/audio/gaming technology "Monoprice.com" should be the destination of any serious technophile.  
Shipment due tomorrow...more then.

I have ordered from Monoprice.com several times now. Every order has been filled and shipped promptly. They send out emails at each stage of the process so I know exactly what's happening and on their website link to the shipper's tracking page so I can see where my package is located.  
The products I have ordered (HDMI cables, Optical audio cables, etc.) have all worked great and at fractions the cost that most stores sell them for.

Great price. Fast shipping. Can't beat it.