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| monoprice.com Customer Reviews |
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Reviews 1 - 15 of 1602
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7/1/09 12:07 PM
Have not received the order yet (its a simple order of some banana plugs and speaker stands). But I logged in 5 mins after I ordered to check on something and the order had already been shipped! I had heard that this store was very efficient, but this is amazing! Great prices and easy to review web page. Am coming back here for all my hardware needs.
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6/30/09 4:07 PM
Monoprice is awesome. I've spent over a thousand dollars there in the last few years and have never once had a problem with anything. I can't say enough good things about their products, service, or support. Lifetime cable warranty is just a bonus. I've even emailed product questions and they were helpful in their response.
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6/26/09 1:40 PM
The order was packaged and shipped the same day. Selection and pricing were amazing. I will be back to Monoprice.com without question.
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6/22/09 5:22 PM
This is my fourth order from Monoprice and they never disappoint! Best quality and lowest prices at the same time. I really have no idea how they do it!
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6/20/09 2:32 PM
Incredible quality hdmi cable. Runs 75ft with great signal. Order was in UPS system almost immediately after order. I will definitely use them again for any cable needs in the future.
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6/19/09 8:28 AM
I've shopped at Monoprice a # of times. The prices are great, the quality of the merchandice is great, the shipping is fast and they are very responsive to customer questions and feedback. All around great company.
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6/15/09 12:18 AM
Great products, great prices, and great service. I have placed a few orders from them and I have always been impressed with the quality of their products, and the speed of their service. Orders placed through them are like 80% cheaper then standard retail stores, and that even includes shipping and handling.
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6/14/09 11:59 AM
I recently purchased 5 highend HDMI cables from monoprice. I had read many good things about both their products and customer service. Upon installing one of the HDMI cables, it actually made the picture on my HD TV a bit worst. I reinstalled the thinner gauge monoprice cable that came with the Verizon FIOS cable box, and the picture improved. I did this a couple of times to be sure the new cable fit properly. Each time the result was the same.
I requested and RMA number and got an email from Customer Service Rep. Howard Hong. Howard wanted to debate the fact the cables worked and was not inclinded to take the cables back. I explained the situation and he wanted to debate the fact that their cables cannot make a picture worse as the HDMI signal being digital either works or it does not. After a series of 4 emails back and forth with Howard becoming more combative each time, I stated all I wanted to do was return the cables. I had tried one and the others had not been opened. He finally agreed to allow the RMA return. TO add insult to injury, 2 days later I got another very long email from Howard explaining I could not possibly have seen a degradation and included 5 weblinks to prove it.
Howard forgot one factor. Surrounding signal RF interferance and a potential of faulty cable construction on the performance of the cable. But he wanted to prove that he was right and the customer was wrong.
I will not buy from monoprice ever again.
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6/14/09 4:26 AM
MonoPrice.com is absolutely wonderful. My father introduced me to this site at the end of 2008 and since then him and I buy all of our computer and home theater cables and accessories from them.
The quality of the products is top notch and the prices are beyond stellar. Even when I pay for the lowest tiered shipping, I usually receive my order within 2-3 business days. I work in a computer retail store and refer all my customers to MonoPrice since they are the only site that makes the Mini DisplayPort to HDMI adapter, something that all the laptops we sell in my store need and my company does not make.
Well done MonoPrice.com. You have some very loyal and happy customers in me, my father and my customers.
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6/13/09 12:27 PM
Great prices. Fast shipping.
I had a problem with my first order. I had made a mistake on the quantity. Customer service was able to solve the problem very quickly.
A+
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6/13/09 2:32 AM
Monoprice is a no-brainer. Their cables are cheap and extremely high quality. Their shipping charges are also very reasonable and fast. They also wills hip your items within hours of purchase.
I just put together a stereo, and I literally saved hundreds of dollars at Monoprice over shopping at Bestbuy for the cables I needed.
Monoprice is a fantastic online retailer.
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6/11/09 11:23 PM
I've ordered from them more than several times already and everytime, there's been zero disappointment.
Whether it's a complicated or simple purchase, they've come through as fast, efficient, accurate, and wholly reliable.
They also have some of the best prices around for your most basic needs, and a wide selection of well... so much. Whenever I've made purchases, I always find myself adding more to the cart than anticipated (for many a pending project).
If anything, I'd consider myself a lifetime customer. Monoprice is highly recommended. This review was modified by its author, Bi0NicSQUiD, on
6/11/09 11:25 PM.
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6/11/09 10:54 PM
Great experience. They had the lowest price on the cable I needed that I could find online with reasonable shipping rates. I placed the order and received it two days later. Would recommend to anyone.
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6/11/09 4:16 PM
These guys/gals are great. Perfect choice for cables at a cheap price at good quality. Items are shipped fast, and if their are mistakes in the order (which did happen once), they fix them right away and without hassle. I have been using them for a couple years now and couldn't be happier.
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6/7/09 3:31 PM
Back in the days when signals sent over wires were analog, there was something to be said for thick, well insulated cables that would work well without significant losses. In the era of zeros and ones, a digital signal is tough to lose over 3-12 feet and monoprice.com is the best value in cables there is. I hope people start to realize paying anything more than their prices for cables is ridiculous. Excellent customer service, and even pick-up available from their warehouse (not far from me, but far enough to make gas more expensive than USPS first class mail). Don't think twice... just buy what you need from monoprice.com, unless you like to waste money.
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