Positive Review! I placed an order on the 26th (sunday) of April. Today (May, 8, 2009) I recieved the goods. In superb shape. Total of 2 weeks. I was a little worried after week one, but having patience is key as these products come from across seas (mine, Slovakia). So dont worry, have patience, and everything will be alright. Thumbs up to this merchant.

I'm quite satisfied although the delivery took about 2 weeks by regular shipping and there's  
no tracking number provided. But the chip works perfectly and that's important.

This review was modified by its author, dave201, on 2/28/09 4:01 PM.

I like these guys. I ordered twice from this company and everytime I received my order in few days (I recommend you to choose Fedex shipping - it's really fast).  
Thank you!

Made an order on Dec.06 2008. on a chip (in stock).and they email me part shipped next day. Today is Jan 18, 2009. I have emailed the sales office two times, NO RESPONSE. I emailed the shipping dept.Three tines NO RESPONSE.I have not received my order or any correspondance from this company. The phone # goes to a recorder.  
My review of this business.OK  
Update Mod-chip resent my order I received it today 2/2/09. Apparently lost in the mail,they finally answered my e-mails.

This review was modified by its author, duckie48, on 2/2/09 4:22 PM.

DO NOT BUY ANYTHING FROM THEIR SITE!!!  
 
Heres The Story:  
 
So I Ordered A Cyclo DS Black On Friday The 26th Of December - I Vividly Remember The Item NOT Saying "Out Of Stock" ( This Is Becuase I Was Searching All The Websites To Find One That Wasn't Out Of Stock) So Anyway, I Go Through The Order Process And Read There FAQ, And It Clearly States: "Your order will be dispatched the same day you place it" So I Thought "Great What Could be Better?" So I Wait Until Monday Afternoon - And Notice Even Though I've Ordered My Order On Friday Night And I've Ordered $27 Extra FEDEX Express Shipping - That I Have No Shipping Verification - And I Haven't Recieved My Tracking Number, So I In Turn Try Place A "Support Ticket" On Their Website (Don't Get Me Started On How Much Their "Live Support" Is Never Online) And I Wait For About 3 Days After That - Until I Recieve 1 Response From A Person Saying That The Item Isn't In Stock - And That I Have To Wait Or They Can Refund Me - So I Reply To The Ticket "What Are My Possible Options? - How Do I Go About Getting A Refund - Or How Long Does It Take To Get More In?" - And To That Message I've Not Got A Reply For About 5-6 Days Now.  
 
I've Tried Calling Their "Great" "24 Hour Customer Support" Number About 3 Times Everyday - It Seems To Be A Fake # That Belongs To A Company Called "Pegasus" (Which I Only Ever Get There Message Machine) So I Make A New Ticket Saying I Don't Want To Wait Anymore - And To Just Refund My Card - No Reply For 2-3 Days Now - And I Even Sent A Copy Of The Message To All Of Their "Posted" E-mails For The Company.  
 
Anyway - I Don't Know If Their Ever Planning On Resolving My Issue Or Not - But Either Way:  
 
DO NOT ORDER FROM THIS COMPANY - EVER!!!  
 
###EDIT IN REPLY TO THE RESELLER COMMENT###  
 
As I Said In My Post Above (Just Incase The Reseller Is Also Blind) - The Item Was Clearly "IN STOCK" (Yes That Says "IN STOCK") The Night I Ordered It - As I Said - The Stock Seemed To Suddenly Be Updated And Change On Monday Morning.  
 
I Also Find It VERY Interesting That EVERY DAY From Between December 25th And January 1st - As Well As EVERY DAY Between January 1st And The 13th Has Been A "Holiday" For You - (Or Is That Just Part Of Being Lazy Scammers?) Oh By The Way - Your Oh-So "Great" And "24HR" Customer Support Number - IT DOESN'T WORK!!! - As I Said Before - I Called Like 10 Times A Day And Then A Damn Message Machine Picks Up - I Leave 2 Messages - And What? - You Don't Reply - SO IN ORDER TO GET THE REFUND I'M GETTING I HAVE TO CONTACT THE PAYMENT SITE "ALLIED WALLET" AND I'M NOW WAITING ANOTHER WEEK!!!  
 
CUSTOMER SUPPORT MY ASS!!!

This review was modified by its author, I-JOKesTER-I, on 1/13/09 9:59 AM.

These guys are great.  
 
They did change the company. Item was shipped out prompty.  
 
I highly recomend you guys pick the FEDEX option as the regular shipping is just rediculous. Its NOT the Vendors fault either..  
 
Definitely loved these guys i bought something again... Only with fedex shipping this time.

I like the look of their site. I ordered regular shipping (5-10 days), and got it in about 12 or so, but that is understandable. I did email them, the first few I emailed I got an automated response saying it was found as spam. Then the next few, I just never got an answer to. I have something that may help you, but haven't ever gotten a response...Thanx Mod-Chip.com!

This review was modified by its author, djfye, on 2/27/09 9:02 PM.

I like the new shop. It is far better than the old one. My order was shipped properly and in time. Maybe because I used fedex option which is extra. I have to say, I am pretty satisfied with the support aswell, because they had given me much needed advice on chip selection.

I'm not quiet sure about all this stuff in previous post, but here is my opinion.  
 
I placed an order at 29 august and wait for a day, no response except automatick messages, then I looked in ratings and made a few conclusions for myself. Then I sent a few messages to shipping-mail and sales-mail after 5 days some girl with name Veronica answers that they were on holidays, and at this moment my item has been sent.  
 
Well it was about 5 idle days, not "the same day shipping", heh, but today I got my parcel at least. However I choose "slow" Express Mail and my customs took a time.  
 
I recommend this shop, cause the have a wide assortment and complete orders at the end.

Poorest service�ISorry�INo service at all�IWarning!DO not buy things from them!They will give you wrong stuff then play dead

I had the exact same experience as 'frustrated_guy' only my order was placed two weeks ago. I sent four email inquiries, both to sales and shipping contacts and received no response so I will have to contact my bank as well. There's no excuse for that kind of 'service'.  
 
Update:  
I only received an email response (which was a direct copy of the response to my review here) after posting this review and when I replied to it with a cancellation request I again got no response. My order was placed nearly a month ago and while mod-chip.com was very quick to charge my card they haven't fulfilled my order or even replied to any emails.

This review was modified by its author, brackers, on 8/10/08 2:21 PM.

Very bad experience!  
Made an order a week ago on something with "Full Stock". On their site and the order confirmation email I got from them, you could see wording like "credit card order shipped the same day". But I never receive any email from them again, even after I sent THREE emails to ask their custumor service about the status of my order.  
And my credit card was already charged. I will wait a few more days before going to my credit card company.  
But what kind of site is this? I have been shopping around the internet for almost a decade, but never saw a site like this. Be careful!

The worst eshop ever.  
I paid for a new component and i received a used, dirty and broken one, without an invoice. In addition, the www.mod-chip.com "company" does not exchange it neither refund because i didn't ask it in a period of 30 days (it was 35 actually - but it was not my fault).  
If this is not a fraud please tell me what a fraud is.  
 
Thanks  
Costas Karatzanos

My Experience:  
 
The layout of the site was decent as I was able to find exactly what I wanted. I ordered:  
1} "Black" Cyclo DS  
2} 8Gb Mini SD Card  
3} 1-2 Day Shipping  
 
I had some visa problems for the first day as the website would not accept my card. I sent an E-mail and I did get a helpful response. I wasn't really happy that it took about 10 hours for a response but I did get one and he seemed really nice. {The problem was because I didn't aware Visa that I'm using an international website, so it's NOT the sites fault at all.}  
 
So after my call to visa, I retried to purchase the products and It finally went through. My "Order Confirmation" E-mail came about 45 minutes after. It was a reasonable time and I was happy.  
 
Now, Since I used a credit card, the site claims that [Quote] "All credit card orders WILL BE shipped the same day we receive them (Mon-Fri)." [End Quote]. Well, I sent mine on a sunday and my E-mail also says [Quote] "Orders on weekends or holidays are shipped the next business day." [End Quote]  
 
Today is monday. It is considered a business day and I have not recieved a "shipment confirmation email" The day is almost over and I have sent an E-mail to OsterMann to see if anything has gone wrong and I still haven't recieved an E-Mail. I'm going to wait for the full 42 minutes before I send another E-mail.  
 
Ok, monday was a national holiday in Europe so no wonder I didn't get my info. But on tuesday morning, I got my E-mail response and a shipment confirmation E-mail AND my UPS tracking number. Very Help full once again and great timing also.  
 
My package should be comming thursday. {Which is today}.  
 
Overall, service was well done and you're not going to have any trouble. I've enjoyed my shopping on this site and I'll be glad to shop here again.

This review was modified by its author, Chrisketchum1, on 5/15/08 6:33 AM.

I ordered an HDCombo for Playstation 2 on March 12th, and it arrived within 6 business days. It's a fine product if you have the skills to install it, but it has one flaw (arguably). The pull strap on the ribbon cable will fold sharply inside the case every time you insert a hard drive, no matter how you position it. After a few foldings, the strap becomes fragile and will eventually snap off, making it extremely hard to remove the hard drive from that point on. Just a warning to buyers of this product. Not the fault of mod.chip.com.  
 
Anyways, I caved, and ordered another HDCombo, along with more items. I picked the more expensive UPS shipping option, but unfortunately they still shipped it via the slower method. I complained, but received a very fast response. Ostermann offered to either refund me the difference for the shipping I paid for and did not receive, or he offered to ship me a replacement part for my 1st HDCombo. I chose the latter. It arrived today and all is well.  
 
In short, this is probably the best source you will find for a lot of these rare gaming-related items, and they will deal with you on a personal friendly level if anything goes wrong. They wont abandon you like some other stores do.