34,027 stores
1,035,666 reviews
2220 shoppers online now
34,027 stores1,035,666 reviews 2220 shoppers online nowRetailers compete for the best price! Type in a product, or brand.
Consumer Electronics and Computer Hardware & Software
251 reviews![Facebook share](javascript:share_rating("{"link":"\/store\/mod_chip","store_thumb":"\/store\/thumbnail\/mod_chip.jpg","store_name":"Taudo Mallorca Invest SL","store_rating":5.28,"total_reviews":"251"}", "store");)
Share Store Rating!
posted Oct-24-2011“This is not a valid order number. it does not exist.”
posted Oct-13-2011“Hi There,
We are sorry for not replying to your email immediately, please expect a 24 -48hr reply time and you can be sure we will always reply.We kindly ask you to please update your ratting to display what really happened.
We did respond to your emails as soon as possible, and we did contact you in regards to your order status previous to discontinuing the X360key. And you were fully refunded as soon as we were notified of your decision to cancel your order.
Again we are truly sorry for any delay to responding to your mail but we do reply to each customer support claim as soon as our support team can handle it.
Thank You
Mod-chip Support Manager”
posted Sep-29-2011“Hello,
We understand and we will have this adjusted immediately thank you very much for your informing us.
Our Sincerest
The Mod-Chip Team”
posted Sep-29-2011“Dear Customer,
We did respond swiftly to your claim via email. And we also issued you a full refund for the inconvenience. We are an honest company doing our very best to meet each customers need on a personal basis.
Again we do apologies for the mistake and we have done all we could to satisfy your claim.
Kindly
The Mod-Chip Team”
5/5
posted Aug-15-2011![Share Anthonio review](javascript:share_rating("{"review_body":"amazing fast answering from this company and very polite. i had a problem with a product and they where helping me out without any doubts.<br><br>recommend this shop to others AA++.","link":"http:\/\/www.resellerratings.com\/store\/mod_chip\/comment\/835404#comment835404","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/mod_chip.jpg","store_name":"Taudo Mallorca Invest SL","username":"Anthonio","rating":"5"}", "single");)
Share review
posted Aug-10-2011“Hi There,
I am sorry that you have not received your items yet.
But please be sure to check our FAQ's.
FAQs - http://www.mod-chip.com/faq.php
There you will see it is clearly stated that all DHL shipments are only quoted to have a 5 - 7 business day Monday - Friday delivery waiting time.
And this can be subject to longer or shorter waiting times.
Today is the 8th business day since your package was sent.
And we do offer tracking and faster shipment via FedEx which is delivered in 3days. Please use this option in the future if you need your items urgently.
Kindly
Mod-Chip Support Manager”
posted Jul-12-2011“Hello Kevin,
We have not received your complaint email. Please contact us at sales@mod-chip.com and we will be sure to find a solution for this problem.
Kindly
Mod-Chip Support
Kevin again please bare with us as your dispute is being processed and we are even working overtime to satisfy your claims so please be understanding.
Thank You
Paul
Mod-chip support manager”
Check out what's going on in the forums
| Forum Post |
| microsoft office file validation update by slimcan |
| Swap Ink a.k.a. Swapink.com is a scam!... by therreid |
| DHgate.com by PhotoBitz |
| ASCENDTECH IS A SCAM by bjbinc |
| AllPCZone Lied! by Yausser |
Our sister site Dealighted keeps track of amazing deals for shoppers. Visit Dealighted now!
Share your shopping experience,
write a review!
Visa / Mastercard
American Express
Discover
Money Order
COD
Check
Priority Next Day
International
2-3 Day Delivery
Online Ordering
Require User Registration
![Share PedGon review](javascript:share_rating("{"review_body":"I just want to thanks all the support, cooperation and availability during all the purchasing process. All the best. PG","link":"http:\/\/www.resellerratings.com\/store\/mod_chip\/comment\/907990#comment907990","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/mod_chip.jpg","store_name":"Taudo Mallorca Invest SL","username":"PedGon","rating":"5"}", "single");)
Share review
![Share Farouk123456 review](javascript:share_rating("{"review_body":"Why didn\u0027t I get any shipment E-Mail, i payed 158 dollars and i am so worried, please answer me, my order id # is 111017123220<br>please answer me and don\u0027t just ignore me","link":"http:\/\/www.resellerratings.com\/store\/mod_chip\/comment\/901320#comment901320","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/mod_chip.jpg","store_name":"Taudo Mallorca Invest SL","username":"Farouk123456","rating":"1"}", "single");)
Share review![Share richardjr95 review](javascript:share_rating("{"review_body":"i have pre-ordered the x360key and to my disappointment they discontinue all pre-orders just because the item is delayed again i have sent emails and have had no luck getting a response all i wanted to no is how to get my money back but it is not in the FAQ page and it,s not an option when i click on my order that says order dispute you can get a refund or the wasabi as a replacement.... ok but how do i do this?","link":"http:\/\/www.resellerratings.com\/store\/mod_chip\/comment\/889635#comment889635","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/mod_chip.jpg","store_name":"Taudo Mallorca Invest SL","username":"richardjr95","rating":"3"}", "single");)
Share review
![Share endriju review](javascript:share_rating("{"review_body":"Very good experience, customer support was truly awesome and helpful! I give 5 stars overall.","link":"http:\/\/www.resellerratings.com\/store\/mod_chip\/comment\/887870#comment887870","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/mod_chip.jpg","store_name":"Taudo Mallorca Invest SL","username":"endriju","rating":"5"}", "single");)
Share review![Share exit2600x review](javascript:share_rating("{"review_body":"I have emailed several times and could not get a response to my question. All I wanted to know is if they had a tracking number for my order. Thanks to mod-chip.com for getting back to me and letting me know what was going on. Although you say that its in your FAQ it does not mention anything about tracking information or not. On the site it states:<br><br>Global DHL:<br>Global DHL orders have an estimated 5 - 7 business day waiting period.<br>Some deliveries may be subject to longer or shorter waiting periods depending on delivery location. <br><br>This causes confusion because it does not say if you give a tracking number or not. I did find buried on your site in the shipping policy about this. You should really put this info on the FAQ or somewhere more visible. You cannot expect everyone to dig through your site to find this. ","link":"http:\/\/www.resellerratings.com\/store\/mod_chip\/comment\/881454#comment881454","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/mod_chip.jpg","store_name":"Taudo Mallorca Invest SL","username":"exit2600x","rating":"3"}", "single");)
Share review
posted Sep-13-2011![Share ienmity review](javascript:share_rating("{"review_body":"I wish I would have read before buying from them. I ordered a AceKard 2i for my DSi XL, and received a normal AceKard 2, needless to say it doesn\u0027t work with my DSi XL. This isn\u0027t my first time using AceKard. When I tried to contact the company all I received was a voicemail box. I needed the card before I left for vacation, and now there isn\u0027t much point because even if they comply and send me the right product I won\u0027t be able to receive it in time to use it. Don\u0027t waste your money, check acekard.com for a recommeneded reseller list.","link":"http:\/\/www.resellerratings.com\/store\/mod_chip\/comment\/866162#comment866162","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/mod_chip.jpg","store_name":"Taudo Mallorca Invest SL","username":"ienmity","rating":"1"}", "single");)
Share review![Share UNATURAL666 review](javascript:share_rating("{"review_body":"It\u0027s nice that the package finaly arrived it took nine days. a little bit longer than I would have assumed but I\u0027m still pretty happy that I finaly got it.","link":"http:\/\/www.resellerratings.com\/store\/mod_chip\/comment\/830320#comment830320","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/mod_chip.jpg","store_name":"Taudo Mallorca Invest SL","username":"UNATURAL666","rating":"4"}", "single");)
Share review
![Share kevindisher review](javascript:share_rating("{"review_body":"so im sorry i posted such a negative review earlier i was just upset about recieving a faulty product. i am very appreciative to this comapny for sending me a replacement even though the quality of my camera is so poor so im going to have to make some changes to my ratings as i now truly think this company is legitimate and trying their best to keep customers happy even if it takes a little while to get things sorted :)","link":"http:\/\/www.resellerratings.com\/store\/mod_chip\/comment\/804425#comment804425","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/mod_chip.jpg","store_name":"Taudo Mallorca Invest SL","username":"kevindisher","rating":"5"}", "single");)
Share review
"I am having a terrible experience with this company. First they sold me a DMS4 EZI Pro SE Solderless that had a defective BIOS clip. Yes, that was over a year ago and I didn't open the package until last week. The point is that they have no record of my order number 100001942 when it was under Pegasus Global Holding Limited. That's unacceptable, and that should not be the customer's problem to maintain records when a company is sold. Then they're telling me they don't do refunds after I told them I am not after a refund. I want a replacement BIOS clip. That's all that I'm after. These people do not read their emails to understand what the customer wants! Please take time to read guys! I'm not asking for much.
Also, where is the live chat their blog speaks of?
(Look for "Mod-Chip.com Today" near the bottom of their main blog page: http://blog.mod-chip.com)
================
UPDATE: I just got ANOTHER response where Paul is saying they don't offer refunds. I had to use all caps and exclamation points on my response, because this guy just doesn't get that I'm not after a refund, but a spare part. I have no idea where he got that I was after a refund. The guy just can't read I guess. Their customer service is worse than bad, it's atrocious.
=====
UPDATE 2: I went back and forth two more times with this guy and he still says 'no returns and no refunds' after I told him I never wanted a return or a refund, but a replacement for a defective BIOS clip, and if I have to pay for it, I will. Paul is just clueless and he needs to get another job where he doesn't have to pay attention to pesky details from customers who are willing to pay for something they shouldn't have to because the part was defective. I have never dealt with anyone so completely dense in my life.
Last, the phone number in south Florida (1-239-220-5432) is no longer in service, so I guess the only option is dealing with this thick-headed imbecile Paul through email who just doesn't get it and takes several days to reply back only to tell you 'sorry' no matter how much you try to explain what you need and that you're willing to PAY for it even though it's for a replacement for something Pegasus sold that was defective. TOTAL DUNCE!!!!!!!!!!!!"