We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.


Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

Store InformationStore Info
Full Rating Profile
  • Milanoo Milanoo Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: D5-4, Tianfu Software Park, Chengdu, Sichuan,China
    • Contact: http://www.milanoo.com/help/Customer-Service-modul
    • Phone: +(00)-86-28-655-541-91
    • Customer Support: 00-86-28-655-541-91
    • Business Hours: Monday to Sunday 21:00(PM)-11(AM) EST
    • Fax: +(00)-86-28-853-153-89

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.85/10 7.85/10
    Chance of future purchase: Rating 7.77/10 7.77/10
    Shipping & packaging: Rating 7.84/10 7.84/10
    Customer service: Rating 7.58/10 7.58/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

1,733 Customer Reviews

Rating 8/10

"+ quality costume
+ payment with PayPal - good choice
+ fast shipping
+ no problem with processing of order

Rating 10/10

"High quality product with fast shipping.

Excellent online live customer service.

Looking forward to make more purchases.

Rating 6/10

"Good I have my things. It took quite long than expected that it almost came at the wrong time, and I had to pay extra 30 euros before the items were given to me by FedEx which I had no idea of."

Rating 10/10

"My experience with Milanoo could not have been any better, Fast shipping, excellent and welcoming customer service. They have everything! I will be purchasing my honeymoon outfits from them as well."

Rating 10/10

"amei a minha encomenda, entrega rapida e o vestido é maravilhoso..."

Rating 2/10

"Bad experience buying at Milanoo.
I had to pay taxes and they didn't send me all the products.
Also the costumer service didn't answer my cuestions.

Rating 8/10

"comprar en milanoo.com es una experiencia muy satisfactoria buena calidad los disenos son los mas fiel a las fotos q muestra la pagina es una pagina para todos los gustos "

Rating 10/10

"I was looking for a long time such a store! Where things would be, and cheap and quality! This store, I was pleased! All came to the highest level! I can not say anything bad! Happy with everything and I will continue to order!"

Rating 10/10

"It has been my first time using this site and I have to say I am impressed - so first is the shipping It got here with time to spare but the best of it was the attention to detail the way they packaged everything with genuine love and care and the quality of items was perfect I thank you and will look forward to ordering with them in future I am very impressed"

Rating 10/10

"fast, fun shopping,
very good service.
low prices. high quality of service.
product complies with the description.

Rating 10/10

"Recebi hoje meu vestido de noiva! Ele é lindo, exatamente como na foto! Todos os detalhes estão incríveis, ele serviu certinho! Valeu muito a pena!"

Rating 2/10

"Milanoo has great prices. I purchased 4 bikinis from them. I measured before I purchased and my measurements were correct. The tops fit but the bottoms are so small they show everything. When I contacted customer service. They said sorry. There is nothing we can do. They are not returnable. Worst product ever. Worst customer service. I also ordered 2 wraps which did not fit as one size fits all. The customer service agent, Gary, stated that they are china sizes not American sizes and I should of known that from the site. No where on the site does that state that. DO NOT BUY. YOU ARE WASTING YOUR MONEY. GOOD LUCK LADIES."

Rating 10/10

"So, like everyone else.. I was so nervous about ordering a wedding dress online from overseas. There are so many horror stories out there! I went ahead and took the plunge and ordered a dress. A short white satin dress. Exactly the style I want in the picture. It took about a month and a half for the dress to arrive but I expected that because I paid extra for custom measurements (which were perfect by the way! Dress fits like a dream!). The fabric was a perfect ivory satin, nice high quality, and the sewing work is amazing! Anyone that orders a dress online and expects absolute fit perfection is dreaming. I need to do a few small alterations- The button clasp is too small for the two buttons at the top of the back of the dress, there's a tad too much tulle around my tummy, and the lace layer that hangs below the satin layer (made to look like a pretty lace edge to the satin) is a little too long- but these are all little tiny things any seamstress can fix for me. Overall the dress is very very well made, and very high quality! I'm absolutely thrilled! I didn't have to deal with customer service at all so I can't comment on that front.. but just giving them measurements to make a dress for me was a flawless experience. I'd recommend it to others for sure, just pay for custom measurements and measure accurately as a seamstress would!"

Rating 8/10

"Molto soddisfatta del servizio e degli oggetti acquistati."

Rating 8/10

"My first time ordering form Milanoo, I purchased 3 items - two summer dresses and a bathing suit. The order was processed and shipped on time; I received my package within a month of ordering (shipping from China to east coast United States), so very good timing! I was extremely satisfied with my bathing suit. It was true to the description and fit perfectly! The two dresses were alright. One is a little see-through and the other was not very true to the photo description. Overall, I am very happy with my purchase and will buy again from Milanoo!"

Ratings Calculation Change

Share Milanoo's store rating

Milanoo is a Merchant Member! Learn more

Milanoo is a merchant member
Milanoo participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,848 merchant members.