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Full Rating Profile
MilanooCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: D5-4, Tianfu Software Park, Chengdu, Sichuan,China
    • Contact: http://www.milanoo.com/help/Customer-Service-modul
    • Phone: +(00)-86-28-655-541-91
    • Customer Support: 00-86-28-655-541-91
    • Business Hours: Monday to Sunday 21:00(PM)-11(AM) EST
    • Fax: +(00)-86-28-853-153-89

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.06/10 8.06/10
    Chance of future purchase: Rating 8.03/10 8.03/10
    Shipping & packaging: Rating 7.72/10 7.72/10
    Customer service: Rating 7.71/10 7.71/10
    Return/Replacement policy: Rating 6.82/10 6.82/10

1,643 Customer Reviews

Rating 8/10
4/5
modified review posted

"I have bought several things and I was really impressed by the quality of the products!
good job!
"


Rating 4/10
2/5
modified review posted

"I have had a very mixed result with Milanoo.

I have received some great generic products (wigs, makeup brushes, dress, shoes) however their website uses photos from reputable websites (eg Good Smile Company) for their Nendoroid figures and uses them to sell their own "knock off" versions.

This also happens with Lolita clothing and some of the designer label ball gowns and wedding dresses. Images have been taken from reputable companies and so you think you are purchasing the legitimate item and this causes disappointment. When I questioned them about the items authenticity they stated that they never claimed it was an original (despite plagerising the original websites photos) and refused a refund even though the items hadn't yet been sent, which is in breach of their own rules.
They claim shipping time is very fast (5-7 days) which is partly true. Your item will wait for about 1 week to 8 weeks before it is actually shipped. This is most likely because they send your order with the photo of the item to a sweatshop for them to knock the item up. This is why the quality of the items can be hit and miss. You can not trust the reviews on their website. They select only the good ones and don't let poor reviews on their website. They also troll other review websites making up fake positive reviews which are obviously fake as their command of the English language leaves a lot to be desired.

So in short the website is wonderful for cheap wigs handbags shoes etc. but be careful when purchasing high end dresses or figurines as they will only be copies of the original items and you probably not get what you see in the photo.
"


Rating 10/10
5/5
modified review posted

"I've purchased items from other stores abroad before, but I must confess I'm deeply impressed by the quality of the delivery and the service offered by Milanoo. this is my first purchase with them, but I' pretty sure it will not be the last. Simply magnificent!"


Rating 10/10
5/5
modified review posted

"I am very happy with the order placed with Milanoo! It came well packed in a box, everything was as right after ironed! A well presented and sizes consistent with those on the website."


Rating 8/10
4/5
modified review posted

"Il prodotto è buono, un po' larghino ma ottimo =) spedizione ok!!!"


Rating 10/10
5/5
modified review posted

"I am very happy with the order I made Milanoo.com. I loved the quality of the items and footwear. the dress is beautiful and the size is perfect and the shoes are very comfortable.
Definitely buy again in Milanoo
"


Rating 10/10
5/5
modified review posted

"Buena calidad en los productos y precios muy interesantes y accesibles. Además ahora tienen más variedad de productos de moda y calzado."


Rating 10/10
5/5
modified review posted

"If I needed a second wedding dress, I'd definitely order it from Milanoo.com. Thank you very much for this beautiful wedding dress. It fits perfectly!"


Rating 8/10
4/5
modified review posted

"Ho trovato il sito di milanoo impeccabile in seguito ad un ordine di tre pezzi: una borsa e due paia di scarpe, stupendi e identici alle foto in still life nello store. La parità prezzo è impareggiabile e sono contenta della mia scelta. Sono stata anche molto contenta, oltre che dei prodotti, della spedizione, rapida e molto curata. Consegna tramite corriere espresso e i prodotti imballati uno ad uno ed in perfette condizioni. Quindi posso dire che consiglio Milanoo a tutte le amanti della moda e che acquisterò ancora su questo sito di moda"


Rating 8/10
4/5
modified review posted

"I found Milanoo casually surfing on Internet. I saw a beautiful dress on its website but at first I was hesitant because the dress was available only in one size so I believed it couldn't fit me well like the top model shown in the photo. In the end I decided to try anyway and I was so please to receive exactly the dress I would: size perfect and price very convenient. Now I've put Milanoo.com among my favourites websites for shopping on line."


Rating 2/10
1/5
modified review posted

"I try to change the size of the item that I order and there answer was no. No credit, no nothing. Shipping is also really slow, around 4 weeks to arrive. Not a good store to buy if you are between sizes."


Rating 10/10
5/5
modified review posted

"I received two sandals and a bracelet watch. They all arrived quite quick and are of a good quality-as expected. I love all three very much and I would recommend it.

"


Rating 10/10
5/5
modified review posted

"Ho acquistato questo abito stupendo che dovrò indossare per una cerimonia importante a breve...devo assolutamente ringraziare l'azienda Milanoo per essermi venuti incontro con i tempi di invio del pacco...non me l'aspettavo ma è arrivato molto molto in anticipo!!! l'abito è meraviglioso, la mia sarta dice che è fatto benissimo e nonostante io abbia un fisico minuto mi calza a pennello! l'ho acquistato senza misure personalizzate ma devo dire che le taglie sono azzeccatissime...acquisterò ancora da voi, Grazie mille!!!"


Rating 10/10
5/5
modified review posted

"The product ordered arrived in great shape and was packed very nicely with a card included. We will be shopping again soon with Milanoo!!"


Rating 10/10
5/5
modified review posted

"I just received my first order everything was in perfect condition and how shown in the item descriptions and pictures"


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