Milanoo Reviews - milanoo.com Ratings at ResellerRatings

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milanoo.com

Apparel & Jewelry

Rating 7.70/10 1,309 reviews

7.70/100
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All Customer Reviews (1,310)


Rating 10/10 5/5
modified review posted Jun-12-2013

"I purchased the Fashion Multi Color Leopard Print Cloth Lace Up Gladiator Sandals For Woman and I am in love!!! I absolutely love my new shoes, they are just as described. I received so many compliments yesterday at work. I am happy to get such great quality shoes for such a reasonable price"

Rating 10/10 5/5
modified review posted Jun-11-2013

"This is one of my favorite online clothing sites

They have very fast delivery , my dress is amazing and so are my leggings . I got a lil black dress to go on a date with my boyfriend and he LOVED IT !! Ur staff was kind and me and friends will be shopping here more often !!

Btw there prices are awesome"

Rating 2/10 1/5
modified review posted Jun-10-2013

"I purchased a dress for my mother that she had chosen from the Milanoo website on 16 April 2013. My mother took her measurements and ensured that they fit with the sizing guide that was provided. There was no problem with the ordering process, the dress was shipped in a reasonable amount of time, however upon receiving the dress she found that the fit was not right, despite her following the sizing guide provided. The torso was way too small and the quality of the dress was poor, as the zipper was so stiff it could barely be moved with ease even when the dress was not being worn. As the dress was not up to standard, I requested an RMA so I could return the dress for a refund. I was advised the RMA and immediately I sent the dress to the address they had advised via registered post (which cost approx $40, however I was willing to wear that cost). The date I sent the dress back was 2 May 2013, and I was advised by Australia Post (after following it up myself) that delivery was attempted at the advised destination on 7 May 2013. I emailed Milanoo asking for an update of the status of my refund, only to be told that the item had not been received by them. I wasn't really too alarmed at this time, thinking that there could just be a lag in processing, however it is now 11 June 2013 and Milanoo are still claiming not to have received the item. I have constantly had to chase them as to the status over countless emails, only to be told over and over the same thing - which quite honestly sounds like an automated response. They keep telling me they will try and locate the item however I then hear nothing until I chase them again. I copy and pasted the address they advised for the return so there was no chance of error, and even if they address was wrong, the item would have been returned to me by now. I have consulted Australia Post and launched an investigation through them to find out some more details movements of the parcel, but in the meantime I am still out of pocket over $200 and I feel that Milanoo are doing nothing to assist with this on their end. It should not take almost 6 weeks to locate a parcel. I will be escalating this to a paypal claim in an attempt to get my money back, as I feel I am not in the wrong here having complied with all the necessary steps to get a refund and still being out of pocket.

Basically – STEER CLEAR of this website. Bad quality clothing and appalling customer services. I have learnt my lesson in not doing my homework before ordering anything from their website. I will definitely be advising everyone I can to not have anything to do with this website. A waste of time and money."

modified review reply posted Jun-13-2013
milan2011's Avatar
milan2011, Milanoo rep has responded

“Dear gemsmits?
We're very sorry for the inconveniences you've experienced.

Please do kindly advised that we wish to refund you once the return package arrives.Unfortunately ,the tracking number is not trackable on Australia Post website by the following link http://auspost.com.au/track/track.html?id=RQ040978497AU .Could you please dial the local courier to know more about the package details? Maybe there is something wrong happened to your package.Another email has been sent to your inbox to keep close following up the issue.

Sincerest regards for you!”

Rating 2/10 1/5
modified review posted Jun-09-2013

"Make sure you don't have to return you will not get your money back. Placed an order and the dress arrived and was too small. After jumping through numerous hoops including pictures, etc. I recieved a RMA number and instructions on shipping it back. After I shipped it back, I continued to follow up and ask for updates etc for 3 months. After the package was sent, I never could get another response, so they basically stole the dress with no refund"

modified review reply posted Jun-11-2013
milan2011's Avatar
milan2011, Milanoo rep has responded

“Dear mcvaca,
Please accept my sincerest sorry for any troubles you've experienced.

Would you please inform us the correct order number to cs_en@milanoo.com so that we could offer the most suitable solution for you in a timely manner.Many sorry for that the order number mcvaca is not correct .

Your understanding and cooperation would be highly appreciated !”

Rating 10/10 5/5
modified review posted Jun-09-2013

"La mia esperienza di acquisto con Milanoo è stata molto positiva.
Ho ordinato diverse parrucche cosplay e sono stata molto soddisfatta. Le parrucche erano morbide al tatto con una fibra robusta simile al capello umano e molto folte.
I tempi di consegna sono stati molto più veloci rispetto ad altri siti dove ho acquistato.
Di sicuro continuerò ad acquistare da Milanoo. "

Rating 10/10 5/5
modified review posted Jun-09-2013

"One of the best place to shop online.

fast delivery and customer care is excellent.

My only wish is that they have more products that have lots of discounts or coupons."

Rating 10/10 5/5
modified review posted Jun-08-2013

"Wow I usually don t write these kind of review s but the service and the quality i got from these guys is amazing. I cant such long reviews though. But must say Milanoo provide really good stuff. I order a Jacket to gift my friend and was worried about delivery but it came so quick and jacket is just like i wanted.must buy. thanks again guys great job"

Rating 10/10 5/5
modified review posted Jun-08-2013

"I'll buy bridal Shoes online from Milanoo last April for my sister wedding and i was very satisfied with the item and packaging.They handled my shoes with profesional packaging ship the tomorrow after receive my payment.I will suggest Milanoo to every person who want to buy online.Thumb up for Milanoo."

Rating 10/10 5/5
modified review posted Jun-08-2013

"Ottima esperienza ottimo rapporto qualità prezzo, lo staff ha risposto molto cortesemente ad ogni mio dubbio e anche se i tempi di spedizione non sono esattamente brevi ne vale davvero la pena aspettare un po'! Ripeteró sicuramente la mia esperienza d'acquisto!"

Rating 10/10 5/5
modified review posted Jun-07-2013

"I realy love MIlanoo. They always sent me a very beautiful items and true to the picture. the staff also very nice and the package come very fast. Hail Milanoo.."

Rating 10/10 5/5
modified review posted Jun-07-2013

"I'm so happy to buy dress in milanoo.com, this is cheapest fashion shopping online. i don't need to leave my house to buy the dress just open my internet browser and open milanoo.com. it's easy."

Rating 8/10 4/5
modified review posted Jun-07-2013

"milanoo is one of the greatest online market where sell various kind of bags.like Tote Bags,Clutch Bags,Shoulder Bags,Wallets etc.last year I brought a Black Quilted Thread PU Zip Closure Womens Shoulder for my mother only 29.99 US dollar.It looks very nice.It is durable. my mother was satisfied with that bag. So happy with milanoo."

Rating 10/10 5/5
modified review posted Jun-07-2013

"I loved the fuchsia skirt I received from Milanoo. The quality and color is brilliant. Milanoo is one of the few sites I shop from, who share exactly the same picture as the product is originally. Everyone around me loves the skirt. Thank you Milanoo"

Rating 10/10 5/5
modified review posted Jun-06-2013

"Bin sehr zufrieden.
Kleid passte perfekt. Und bin überglücklich :-)

Die lieferdauer ging lang.
Und leider hat es auf meinem kleid einen schwarzen punkt den ich mit mühe entfernen muss und viele dunkle fäden die ich rausziehen darf.

Aber danke milanoo :-)"

Rating 10/10 5/5
modified review posted Jun-06-2013

"I love the way that the milanoo website is set up and ill most likely keep shopping here. I just got the cosplay costumes i ordered and i love how the materials feel, good quality!"

 
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