We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Milanoo

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: D5-4, Tianfu Software Park, Chengdu, Sichuan,China
    • Contact: http://www.milanoo.com/help/Customer-Service-modul
    • Phone: +(00)-86-28-655-541-91
    • Customer Support: 00-86-28-655-541-91
    • Business Hours: Monday to Sunday 21:00(PM)-11(AM) EST
    • Fax: +(00)-86-28-853-153-89

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.31/10 7.31/10
    Chance of future purchase: Rating 6.94/10 6.94/10
    Shipping & packaging: Rating 8.38/10 8.38/10
    Customer service: Rating 7.05/10 7.05/10
    Return/Replacement policy: Rating 7.25/10 7.25/10

1,743 Customer Reviews

Rating 10/10
5/5

"Sono molto soddisfatta del mio acquisto, abito perfetto come da foto. Bellissimo. Grazie Milanoo continuerò a fare acquisti da voi."


Rating 10/10
5/5

"It was easy and secure to buy at Milanoo. My dress arrived before the estipulated date. It is perfect and beautifull. I love the dress and the experience. I'll buy again."


Rating 4/10
2/5

"1. Non sono stati sinceri con la spedizione. Dicono gratis e invece ti trovi a pagare le tasse doganali che allora quando fai l'ordine non ti dicono tante cose.
2. Nonostante la taglia personalizata il mio vestito da sposa e sempre lungo ed e anche un po macchiato.
3. Il coprispale e per bambini perché non posso indossarlo....e troppo stretto sulle bracia.
4.Non comprerò mai più da qui.
"


Rating 2/10
1/5

"The order of a couple of bathing suits at Milanoo was the worst online shopping experience I have made so far (and I order a lot online).
There website does not tell you what you are getting into: I did not read about even the possibilty of customs (additionally to the already quite high shipping costs) and not about that I could not return any bathing suit due to company policy (very unususal in Germany). The sizes weren't at all as claimed on the site and worst thing on top of that: I was not allowed to return a bathing suit that was not the one I ordered and even a fake version of a brand.
All in all I wasted 140 euro for bathing suits that are worthless to me and had to deal with a customer service that - not matter what I said - only hinted at their company policy not to take back bathing suits as a reply.
"


Rating 10/10
5/5

"I came through this site while i was surfing looked unique products and few reviews of other customers selected few products 2 shoes,1 hoodie,1 necklace,1 cosplay mask and 1 t-shirt..and it arrived very fast in India...Trust me the quality of the material is superb...This site is cheap and trustworthy to buy products from...I would say without thinking go for it buy products from it and you guys will know the quality of the products is awesome soft and well made...I have also ordered second time and waiting for that order to receive and will buy products from this site...Milanoo Rockzzzz...!!!Thank you for such a good deal...!!!Plus i got free shipping.Only drawback is for Indian people we have to pay customs duty Rs:647 as well as service tax Rs:42 and as per ma order it came through fedex 300 rs total was Rs:989 charged to get products.just an FYI for Indian people"


Rating 10/10
5/5

"Habe mein Brautkleid bei Milanoo am 11.07.2015 bestellt um am 04.08.2015 bekommen. Sehr gute Stoffqualität Note 1A. Bearbeitungs/Versandzeit auch wie bei der Bestellbestätigung eingehalten. Dazu ein paar Accesoires bestellt, die bewerte ich mit "gut", passend zum economic Preis.

Alles in einem bin sehr zufrieden und kann Milanoo für Brautkleider nur empfehlen.

"


Rating 10/10
5/5

"I ordered my wedding dress on Milanoo and I am completely satisfied. The dress is just as in the photo and it fits perfectly! (tailor made)!!!! Also the details are amazing!"


Rating 2/10
1/5

"I ordered my wedding dress at Milanoo after reading satisfactory reviews. Not only it came way bigger than what they stated on their chart, but the top of my dress is completely haggard by some tortuous seams on its very front and, the worst: it's TORN! The edge of the fabric at the very front of my dress' top is completely torn and beyond repair. As an apology, Milanoo offered me USD20 as a refund for a TORN dress I paid USD180 for. Now I have no wedding dress at all!

Tip for consumers: Ask them to send you the real invoice value, or they'll send a fake one tagging your purchase as a "gift" and you may be overtaxed as I've been by your country's custom. You have to implore them to be honest!
"


Rating 10/10
5/5

"Very good impressions about Milanoo after my first shopping. A friend recommended the shop to me and I am also recommending to my friends and remain assured that they will be satisfied with the quality of service: Excellent customer service, Credit card option available, Fast shipping, good quality products at very affordable prices.
I will be purchasing many other outfits from them.
"


Rating 8/10
4/5

"+ quality costume
+ payment with PayPal - good choice
+ fast shipping
+ no problem with processing of order
"


Rating 10/10
5/5

"High quality product with fast shipping.

Excellent online live customer service.

Looking forward to make more purchases.
"


Rating 6/10
3/5

"Good I have my things. It took quite long than expected that it almost came at the wrong time, and I had to pay extra 30 euros before the items were given to me by FedEx which I had no idea of."


Rating 10/10
5/5

"My experience with Milanoo could not have been any better, Fast shipping, excellent and welcoming customer service. They have everything! I will be purchasing my honeymoon outfits from them as well."


Rating 10/10
5/5

"amei a minha encomenda, entrega rapida e o vestido é maravilhoso..."


Rating 2/10
1/5

"Bad experience buying at Milanoo.
I had to pay taxes and they didn't send me all the products.
Also the costumer service didn't answer my cuestions.
"


Ratings Calculation Change


Share Milanoo's store rating

Milanoo is a Merchant Member! Learn more

Milanoo is a merchant member
Milanoo participates as a Merchant Member, monitors feedback, and resolves issues. See all 2,710 merchant members.