We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 3253 Walden Ave., Depew, New York
    • Contact: service@midnightbox.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: 9:00am - 4:00pm Mon-Fri Closed Saturday & Sunday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 2.79/10 2.79/10
    Shipping & packaging: Rating 1.59/10 1.59/10
    Customer service: Rating 2.69/10 2.69/10
    Return/Replacement policy: Rating 2.22/10 2.22/10

4,444 Customer Reviews

Rating 8/10
4/5
modified review posted

"I like your item's you have, but it seems to me that your shipping costs are a little to high. Some websites that I use have better shipping fees. Thanks. Booboo899"


Rating 8/10
4/5
modified review posted

"The product was fine. The time it took to be delivered was a little disappointing."

modified review Rep reply posted Sep-19-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, it is greatly appreciated!!”


Rating 8/10
4/5
modified review posted

"A little slow on delivery but overall happy ;)"

modified review Rep reply posted Sep-11-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, it is greatly appreciated!!”


Rating 2/10
1/5
modified review posted

"Oder never shipped despite repeated promises from Midnightbox. They kept trying to blame their vendor, yet never offered any type of customer consideration.
Don't waste your time. I found the same items on Amazon for almost the same price and got them in 2 days. Midnightbox dragged this out for over 2 months without ever shipping the items. Saying that their performance and customer service has sucked would be an understatement.
"

modified review Rep reply posted Sep-08-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feed back, You have been emailed.
We do not stock or ship any of the items so we do have to rely on our vendors for shipping.”


Rating 4/10
2/5
modified review posted

"I have ordered a few things from there. One, I got quickly. The next was cancelled (over a month ago) and I still haven't received my refund."

modified review Rep reply posted Sep-08-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback.”


Rating 10/10
5/5
modified review posted

"It was delivered in the time specified, good packaging, have not used as yet."

modified review Rep reply posted Sep-08-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, it is greatly appreciated!!”


Rating 10/10
5/5
modified review posted

"order came on time, i will order again from this site"

modified review Rep reply posted Aug-29-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, it is greatly appreciated!!!”


Rating 6/10
3/5
modified review posted

"Shipping took way to long. Even for coming from a foreign land. "

modified review Rep reply posted Aug-28-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, it is greatly appreciated.”


Rating 2/10
1/5
modified review posted

"Advertised binoculars have night vision capability turns out were just an ordinary pairs of binoculars"

modified review Rep reply posted Aug-29-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feed back, you will be emailed shortly.”


Rating 6/10
3/5
modified review posted

"** Update to review posted below: the two items arrived this afternoon via USPS. I have moved the MB rating up some, but still discouraged that I ordered on 7/10/14, account was updated on 7/15/14 with a status of "Shipped," and I received this package of two remaining items on 8/27/14.
RC
______________
Two items out of three ordered were not delivered. Contacted Midnightbox customer service and received an email asking for me to wait a couple more days since the vendor reports three to five weeks shipping. That was on week number five since the order was placed. It is now two more weeks, plus, and I still do not have the two additional items ordered on this invoice.
One item delivered in seven days. Two items, and the more expensive ones, still not delivered after 48 days since ordered ... right at seven weeks and still no product!
"

modified review Rep reply posted Aug-27-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, I have just sent you an email.”


Rating 2/10
1/5
modified review posted

"I was excited to try out a leaf indoor antenna, but found that my order was not of coaxial cable. The antenna was UHF only. So it can't easily connect to the back of my tv. Sure, I can find an adapter, but at the cost of more time and effort on my part. No thanks, MidnightBox. Next time, I'll just shop at a brick and mortar store."

modified review Rep reply posted Aug-27-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, your will be emailed shortly.”


Rating 8/10
4/5
modified review posted

"Fast shipping. Items were of the quality you would expect for the price."

modified review Rep reply posted Aug-27-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, it is greatly appreciated!!!”


Rating 10/10
5/5
modified review posted

"very easy to order and prompt shipping"

modified review Rep reply posted Aug-26-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback. It is greatly appreciated!! :)”


Rating 2/10
1/5
modified review posted

"I'm still waiting for delivery.

Not good…..
"

modified review Rep reply posted Aug-25-2014

MidnightBox, MidnightBox rep has responded

“Thank your for your feedback, you will be emailed shortly.”


Rating 10/10
5/5
modified review posted

"Item as described but cheaply made"

modified review Rep reply posted Aug-25-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, you will be emailed shortly.”


MidnightBox is a Merchant Member! Learn more

MidnightBox is a merchant member
MidnightBox participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,844 merchant members.