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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 3.46/10 4,183 reviews

    3.46 / 100
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    MidnightBox is a merchant member
    MidnightBox participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,877 merchant members.
  • MidnightBox contact information

    • Address: 3253 Walden Ave., Depew, New York
    • Contact: service@midnightbox.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: 9:00am - 4:00pm Mon-Fri Closed Saturday & Sunday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 6.88/10 6.88/10
    Chance of future purchase: Rating 3.14/10 3.14/10
    Shipping & packaging: Rating 2.08/10 2.08/10
    Customer service: Rating 2.44/10 2.44/10
    Return/Replacement policy: Rating 2.58/10 2.58/10

All 4,194 Customer Reviews

Rating 2/101/5
modified review posted

"I PUT IN A ORDER AND NEVER CAME TO ME I HAVE CALL AND NUMBER WILL NOT WORK I HAVE EMAILED THEM AND THEY NEVER EMAIL ME BACK I AM SAD I HAVE BOUGHT MANY THINGS FROM THEM AND GAVE ALOT OF FRIENDS THER WEBSITE NOW WE NO LONGER BUY FROM MIDNIGHTBOX BAD SITE WHEN YOU DONT HAVE A PHONE THAT WORKS "



Rating 2/101/5
modified review posted

"I haven't received my shipment yet. I have sent an email till now nobody responded to me yet. I am still waiting"

Rating 8/104/5
modified review posted

"Everything was good except they never updated the tracking...it just said it was processing...I emailed and they corrected the tracking. I received the item the next day after they did that...would have been nice to know earlier that the item was in transit. Item was exactly as promised. I have two more orders in with them now...we'll see if the tracking is fixed..."

Rating 10/105/5
modified review posted

"Box had fun filled items. Great buy"

Rating 4/102/5
modified review posted

"Box was not worth the price. All items were worthless nic nacs
"

Rating 2/101/5
modified review posted

"It's been over 2 months and still haven't gotten anything this is consider fraud and believe me I will be filling a complaint with the appropriate authorities. "

Rating 10/105/5
modified review posted

"Came on time. Thank you for the reliable and serious business!"

Rating 2/101/5
modified review posted

"I ordered 2 items, order date was 3/19/14, midnightbox states they were shipped on 4-1 and I have yet to receive the items, todays date is 4-18. Wrote comment on Midnightbox's website and yet to hear a response."

Rating 2/101/5
modified review posted

"The items finally showed up but they both quit working during the first day. Midnightbox hasn't responded to my RMA request. This isn't the 1st time with them either. It will be the last time for me though."

Rating 8/104/5
modified review posted

"Ordered 3 items one arrived last week last two still MIA. "

Rating 4/102/5
modified review posted

"I am still awaiting delivery of my furniture covers. It has been over three weeks. I recievd an e-mail the items were shipped, but no tracking number."

Rating 2/101/5
modified review posted

"Junk. Not worth the spamming since they sell your information right away."

Rating 10/105/5
modified review posted

"Never unhappy with midnightbox"

Rating 8/104/5
modified review posted

"Shipping was a little slow however for thecost and cost of shipping it was a good deal."

Rating 2/101/5
modified review posted

"I still have not received this order has been a month and nothing......... "