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RatingsRating
Store InformationStore Info
Full Rating Profile
  • MidnightBox
    • Address: 3253 Walden Ave., Depew, New York
    • Contact: service@midnightbox.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: 9:00am - 4:00pm Mon-Fri Closed Saturday & Sunday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.51/10 5.51/10
    Chance of future purchase: Rating 1.78/10 1.78/10
    Shipping & packaging: Rating 1.72/10 1.72/10
    Customer service: Rating 1.81/10 1.81/10
    Return/Replacement policy: Rating 2.35/10 2.35/10

4,672 Customer Reviews

Rating 8/10
4/5
modified review posted

"I have ordered many things but shipping costs are too higher than others "


Rating 10/10
5/5
modified review posted

"Great site, they communicate well and are timely. Expectations were met sufficiently. "


Rating 10/10
5/5
modified review posted

"Have new and innovated items for sale at a reasonable price."


Rating 8/10
4/5
modified review posted

"I check your site every night and frequently find very good deals. Sometimes the products are a little more banged up than I'd like but with the pricing I feel guilty even mentioning it."


Rating 2/10
1/5
modified review posted

" 1-800-627-3664 If anybody had a horrible experience like me here is the true customer service number..."


Rating 8/10
4/5
modified review posted

"Bought a mystery package and had a great time opening it and exploring it. Nothing overly valuable in it, but a few useful items - memory foam insoles for one. Got a good laugh and now my daughter wants to get a mystery package for herself."


Rating 2/10
1/5
modified review posted

"I brought the item on March 6, 2015, you didn't send me an e-mail until April 2, 2015 that the item was shipped. It is now April 21 and I still do not have the item . With this type of operation, I do not think that I will ever buy from you again if I ever get the item I bought."


Rating 10/10
5/5
modified review posted

"My experience with purchasing items from Midnight Box is very satisfactory. I love the items I've purchased. When purchasing from Midnight Box you have to purchase with the understanding that the items will take 3 to 4 weeks to receive. I've you purchase with the attitude then you to will be satisfied. "


Rating 2/10
1/5
modified review posted

"It took almost a month for both of my orders to ship. NO status was ever given or explanation as to why these were late. The tracking #s only would show that a shipping ticket was generated and then just sat in that status for over 3 weeks."


Rating 8/10
4/5
modified review posted

"So, I know it's a mystery box per se, but when you have no idea of what the product is after receiving it because there's no product information included & no clear use for it...."


Rating 2/10
1/5
modified review posted

" The Midnight Box contained a bunch of cheap Chinese junk. Total value of everything was probably $2. I will not do this again. "


No Avatar
Illinois
Rating 2/10
1/5
modified review posted
ResellerRatings.com TOP REVIEWER!

"Original item I received was defective out of the box. Took some work to get RMA.
However, my real gripe is the RELENTLESS spamming that they do and the fact that they choose to violate the 2004 CAN-SPAM act: you can unsubscribe until you're blue in the face, they will continue to send their junk mail FOREVER.
"


Rating 2/10
1/5
modified review posted

"i have not recieved the product and it has been over several weeks."


Rating 6/10
3/5
modified review posted

"The box was cheap, and out of the 2 I bought , there was very little I thought was something I would need or want"


Rating 4/10
2/5
modified review posted

"Box of crap was really a box of crap"


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