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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 3253 Walden Ave., Depew, New York
    • Contact: service@midnightbox.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: 9:00am - 4:00pm Mon-Fri Closed Saturday & Sunday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.90/10 6.90/10
    Chance of future purchase: Rating 2.19/10 2.19/10
    Shipping & packaging: Rating 1.20/10 1.20/10
    Customer service: Rating 1.96/10 1.96/10
    Return/Replacement policy: Rating 1.33/10 1.33/10

4,434 Customer Reviews

Rating 2/10
1/5
modified review posted

"I was excited to try out a leaf indoor antenna, but found that my order was not of coaxial cable. The antenna was UHF only. So it can't easily connect to the back of my tv. Sure, I can find an adapter, but at the cost of more time and effort on my part. No thanks, MidnightBox. Next time, I'll just shop at a brick and mortar store."

modified review Rep reply posted Aug-27-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, your will be emailed shortly.”


Rating 8/10
4/5
modified review posted

"Fast shipping. Items were of the quality you would expect for the price."

modified review Rep reply posted Aug-27-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, it is greatly appreciated!!!”


Rating 10/10
5/5
modified review posted

"very easy to order and prompt shipping"

modified review Rep reply posted Aug-26-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback. It is greatly appreciated!! :)”


Rating 2/10
1/5
modified review posted

"I'm still waiting for delivery.

Not good…..
"

modified review Rep reply posted Aug-25-2014

MidnightBox, MidnightBox rep has responded

“Thank your for your feedback, you will be emailed shortly.”


Rating 10/10
5/5
modified review posted

"Item as described but cheaply made"

modified review Rep reply posted Aug-25-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, you will be emailed shortly.”


Rating 4/10
2/5
modified review posted

"Midnight box's communication and delivery times are incredibly poor. I have had several less than pleasant experiences with items purchased, and they have been of no help at all resolving the issues. This most recent purchase, I was unaware that the item didn't come with batteries, and the batteries cost nearly double the item. I will not deal with them again."

modified review Rep reply posted Aug-25-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback. You will be emailed shortly.”


Rating 8/10
4/5
modified review posted

"The items were very nice and the price good. However, it took forever for them to be shipped. I was beginning to wonder if I was ever going to receive them; I had considered writing a follow-up e-mail when I finally received shipping notice. I do know that the website says 6-8 weeks for shipping, and it was almost 6 weeks, but it is a policy you might consider changing... I do have to say it will affect whether I order something in the future. The quality and size of the backpack is first rate, and the watch a good bargain. Overall, I am happy with my purchases."

modified review Rep reply posted Aug-25-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, it is greatly appreciated. If we could make the shipping faster we would, unfortunately we have depend on our vendors for shipping.”


Rating 4/10
2/5
modified review posted

"I placed an order on 7/9/2014 it is now 8/23/2014 I have yet to receive the item. I do however understand that it should be on it's way. Yet taking another 2 weeks cause they never shipped it till I complained. "

modified review Rep reply posted Aug-25-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, you will be emailed shortly.”


Rating 10/10
5/5
modified review posted

"i got everything it said it would send i would get it again."

modified review Rep reply posted Aug-25-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, it is greatly appreciated!!”


Rating 6/10
3/5
modified review posted

"Midnightbox as a customer service company is responsive to your comments or complaints regarding products sold on their site. "

modified review Rep reply posted Aug-22-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, you will be emailed shortly.”


Rating 10/10
5/5
modified review posted

"All good. Item delivered promptly and as described."

modified review Rep reply posted Aug-21-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback!! It is greatly appreciated!”


Rating 2/10
1/5
modified review posted

"Too slow delivery. Haven't received the order yet."

modified review Rep reply posted Aug-20-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, your will be emailed shortly.”


Rating 4/10
2/5
modified review posted

"I still haven't received my order. I purchased this item for a gift and now it's past their birthday. Hopefully I will receive my item soon."

modified review Rep reply posted Aug-20-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, you will be emailed shortly.”


Rating 10/10
5/5
modified review posted

"product arrived as advertised. You could speed up your delivery time to be more in line with other sites."

modified review Rep reply posted Aug-20-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, it is greatly appreciated!!!”


Rating 10/10
5/5
modified review posted

"Even though the item was back ordered. MidnightBox kept me informed and even offered a refund which I did not take. Item arrived recently and I'm satisfied."

modified review Rep reply posted Aug-20-2014

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, it is greatly appreciated!”


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