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"Product took longer than expected to arrive and one broke upon first use. Finding warranty information on the site was difficult and suspect getting warranty replacement would be far more effort than it's worth. Price was awesome and product performs better than expected but I'd rather repair the defect than deal with a warranty return."
"Shipping took longer than expected. I could have ordered the e-cig from China myself and probably received it sooner, at an equal or better price. MNB needs to order a few lots and ship within the US! I'll pay closer attention next time when I see the 3-5 weeks delivery estimate. Otherwise, a good product for the price.
On a side note: please get rid of that nag pop-up that comes up when I try to navigate away from your site. I already check it every day, but that can change."
"Some of my orders arrive very quickly, other take a about a month or more. Customer service is great, and we are happy with the quality and price of the products we have ordered. Would be 5 star if shipping was consistent."
"Delivery took more than expected, no extra cap cover for the usb and mike, and theres no cd drivers to install in the computer."