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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Markertek Video Markertek Video Supply Elite Status
    • Address: 1 Tower Drive PO Box 397Saugerties, New York (USA)
    • Contact: support@markertek.com
    • Phone: 800-522-2025
    • Customer Support: 800-522-2025 x 7333
    • Business Hours: 8:30AM to 7:00PM M-F EST
    • Fax: 845-246-1757

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.48/10 8.48/10
    Chance of future purchase: Rating 8.25/10 8.25/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 8.61/10 8.61/10
    Return/Replacement policy: Rating 9.58/10 9.58/10

What is this?

4,431 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"Quick shipment and parts were exactly as expected."


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Verified Customer
Rating 4/10
2/5

"Still waiting on my items for a month now."


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Verified Customer
Rating 10/10
5/5

"Fantastic communication, product satisfaction and fast delivery to Australia. Thank you!"


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Verified Customer
Rating 10/10
5/5

"It was exactly what I needed at a good price!!! Great experience. Will use this online store again."


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Verified Customer
Rating 10/10
5/5

"Got my order in timely fashion and it was correct. "


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Verified Customer
Rating 2/10
1/5

"Horrible experience, promised in hand date. Got moved twice and would have ended up a full two weeks late. I canceled the order. Unfriendly customer service from Michael, never called back with a tracking number even though he promised. "

Rep reply posted Jul-02-2015

markertek.com, Markertek Video Supply rep has responded

“Please accept our sincere apologies for the extended delay.

We offered this part in good faith, based on assurances from the manufacturer.

We are sorry that it was unobtainable due to production delays beyond our control.”


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Verified Customer
Rating 10/10
5/5

"Items detailed on website well. Quick ship. Thanks"


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Verified Customer
Rating 10/10
5/5

"Excellent! My first order with Markertek."


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Verified Customer
Rating 10/10
5/5

"Very quick delivery with a very knowledgeable staff. When making a special request the representative went the extra mile to get the information that I needed."


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Verified Customer
Rating 10/10
5/5

"I am Very Satisfied whit the order"


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Verified Customer
Rating 10/10
5/5

"Quick and easy ordering. I'll order from Markertek again!"


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Verified Customer
Rating 10/10
5/5

"Fast and accurate processing, good prices, and a tremendous selection of hard to find items. My order included a custom made cable that was delivered without delay."


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Verified Customer
Rating 10/10
5/5

"The rep with whom I worked patiently helped me to solve the problem I described with my limited experience and knowledge. It was a good experience. The product which I ordered sees to be the answer.

Ted Hampton

"


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Verified Customer
Rating 10/10
5/5

"Good Stuff, have been shopping at Markertek for years."


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Verified Customer
Rating 10/10
5/5

"Ordered a special cable and was built and shipped quickly. Was given a call about the built time and other options if the cable was needed sooner. Overall an excellent experience. "


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Markertek Video Supply is a Merchant Member! Learn more

Markertek Video Supply is a merchant member
Markertek Video Supply participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,851 merchant members.