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Stores > Markertek Video Supply
  • Markertek Video Markertek Video Supply Elite Status
    • ADDRESS
      1 Tower Drive
      Saugerties, NY US
      12477
    •  
    • BUSINESS HOURS
      8:30AM to 7:00PM M-F EST
      GENERAL PHONE
      800-522-2025
      FAX
      845-246-1757
    • SUPPORT EMAIL
      support@markertek.com
      SUPPORT PHONE
      800-522-2025

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.05/10 9.05/10
    Chance of future purchase: Rating 9.37/10 9.37/10
    Shipping & packaging: Rating 9.32/10 9.32/10
    Customer service: Rating 9.26/10 9.26/10
    Return/Replacement policy: Rating 9.09/10 9.09/10
Voice your opinion! Review Markertek Video Supply by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-08-16

Will Definitley Buy Again

"Very pleased with first item i bought...will definitely use again , and will tell all others i work with in the industry about this site..."


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Verified Customer
Rating 10/10
5/5
2017-08-16

No muss no fuss service!

"Got what I ordered in a the time it was promised, great job!"


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Verified Customer
Rating 10/10
5/5
2017-08-15

Tom's quick purchase at Markertek Video Supply.

"I like the fast get-in, purchase, and get-out part of the web site."


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Verified Customer
Rating 2/10
1/5
2017-08-15

I did not receive the right batteries I paid for.

"I did not receive the right batteries I paid for."

Rep reply posted Aug-17-2017

A rep from Markertek Video Supply, markertek.com, has responded

“Aaron - Thanks for your order - We do not think you have posted a fair review as you have not reported any issues with your order. We want to make this right for you, please contact us immediately. 800-522-2025 ask for Customer Care - Regards, Tom / Markertek.com”


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Verified Customer
Rating 8/10
4/5
2017-08-14

Chas' review of Markertek Video Supply

"Markertek was very helpful and their product was delivered on time."


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Verified Customer
Rating 4/10
2/5
2017-08-14

Wrong part shipped.

"Wrong part was shipped. Replacement part not yet arrived."

Rep reply posted Aug-17-2017

A rep from Markertek Video Supply, markertek.com, has responded

“Henry - Thank you for contacting us. Now that we have resolved this for you -- we would like to assist you in the future. We appreciate your business ! Regards, Tom / Customer Care @ Markertek.com


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Verified Customer
Rating 10/10
5/5
2017-08-13

I wish all on-line sellers were as easy to deal with and professional as Markertek.

"I buy cables from Markertek. That's it, really. But the catalog is clear, and more than once Markertek has contacted me almost immediately to be sure an item is really what I want. And I also receive brief communications on the fabrication and shipping status of my order, and even an offer to change it if the projected wait is long.

This is exactly what I want to deal with: Maximum information, minimum fuss. Oh yeah, and the cables are really great!
"


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Verified Customer
Rating 10/10
5/5
2017-08-13

Excellent service always

"Quick and free deliveries. "


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Verified Customer
Rating 10/10
5/5
2017-08-11

Customer Sevice

"I placed an order for several items, they communicated with me about the order and everything was received quickly in great condition. Thanks I will be ordering again in the future."


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Verified Customer
Rating 10/10
5/5
2017-08-11

Great Experience

"Had what I was looking for!"


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Verified Customer
Rating 10/10
5/5
2017-08-10

Great Tech support!

"I have a Bose L1 and it comes with a 25 ft. cable for the Tonematch mixer which has been a bit too short on certain occasions. I'd contemplated getting a longer one but anything with the Bose name is rather pricey. Then I'd read that the connector (CAT 5) was a common one available through Markertek so I contacted their tech support to see if their cable would work on my system. They sent a photo to insure absolute certainty that it would and sure enough it worked. So not only did I purchase a 50 ft. cable but also a coupler so I can put the two together."


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Verified Customer
Rating 10/10
5/5
2017-08-10

Excellent service

"Trustworthy, informative, "


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Verified Customer
Rating 10/10
5/5
2017-08-10

Excellent follow up

"There was a delay in my order. I'm thinking that it was a simple matter of low stock from the manufacturer. The nice people at Markertek stayed in touch with me every step of the way to make sure that I knew I wasn't forgotten. Thank you!"


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Verified Customer
Rating 8/10
4/5
2017-08-09

Great supplier, but UPS to Canada - oh dear!

"Good ordering, great choice. The problem is the cost to Canada. The UPS fees were about 35% of the order value. Shipping is not that cheap, either. In all shipping and duties/fees cost me CDN$165 on $230-worth of parts. I will have to use another supplier next time."


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Verified Customer
Rating 10/10
5/5
2017-08-09

Fast and easy

"As advertised no problem."


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Markertek Video Supply participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,380 merchant members.