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Stores > Markertek Video Supply

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  • Markertek Video Markertek Video Supply Elite Status
    • Address: 1 Tower Drive PO Box 397Saugerties, New York (USA)
    • Contact: support@markertek.com
    • Phone: 800-522-2025
    • Customer Support: 800-522-2025 x 7333
    • Business Hours: 8:30AM to 7:00PM M-F EST
    • Fax: 845-246-1757

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.61/10 8.61/10
    Chance of future purchase: Rating 8.33/10 8.33/10
    Shipping & packaging: Rating 8.13/10 8.13/10
    Customer service: Rating 8.44/10 8.44/10
    Return/Replacement policy: Rating 6.67/10 6.67/10

5,506 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-07-27

Great Price & Service

"Markertek Video Supply allowed me to navigate their website and find what I was looking for at a price that was less than what I was expecting. Then the navigation through the paying and shipping process was a breeze. Very satisfied with the entire experience."


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Verified Customer
Rating 10/10
5/5
2016-07-27

best customer service

"they emailed within an hour of my order to let me know there was a back order. did i want to 1) cancel, 2) split ship, 3) wait. i thought that was awesome. no shipping charges either. great people !!!"


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Verified Customer
Rating 6/10
3/5
2016-07-27

Item on Backorder

"My item was delayed as it was out of stock. Markertek did communicate with me frequently to keep me apprised of the status of my order. I only wish I had known about the delay when I initially placed the order do I could have made appropriate alternative arrangements. "

Rep reply posted Jul-29-2016

A rep from Markertek Video Supply, markertek.com, has responded

“Please accept our apologies that you may not have noticed the 2 - 7 business day ship estimate for a direct ship from manufacturer online, in your shopping cart and your email order confirmation.

My colleague followed up with personal phone calls as the manufacturer extended the delivery date from their original ETA.

Please note you may always contact us via Live Chat, sales@markertek.com or toll-free at 1-800-522-2025 – especially if you have a deadline - and we’ll be happy to help you! Thank you”


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Verified Customer
Rating 10/10
5/5
2016-07-26

These folks are fantastic!!!!

"Would definitely purchase from them again. Outstanding customer service!"


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Verified Customer
Rating 10/10
5/5
2016-07-26

Above & Beyond!

"Purchased several items & chose to ship separately to receive what I could as soon as possible. Someone called to tell me everything was available right away & would be shipped out next day. Really appreciated the service!"


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Verified Customer
Rating 10/10
5/5
2016-07-25

They always seem to have it.

"Good selection and very diverse product offering."


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Verified Customer
Rating 10/10
5/5
2016-07-24

Beldon cable

"Great price, for great cable. Will definitely use these guys again."


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Verified Customer
Rating 10/10
5/5
2016-07-23

Awesome and easy to deal with.

"Great to deal with. Easy to order and fast delivery. Thanks so much."


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Verified Customer
Rating 8/10
4/5
2016-07-23

Great product; delivery questions

"The product is great but overnight delivery which was requested and paid for was not honored."

Rep reply posted Jul-28-2016

A rep from Markertek Video Supply, markertek.com, has responded

“Thank you for your order. USPS express mail is a 1-2 day delivery window that doesn't include weekends or holidays.

Respectfully, you ordered over the 4th of July holiday weekend and all offices were closed.

Please write or call if we may be of additional service.”


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Verified Customer
Rating 10/10
5/5
2016-07-23

Custom XLR Mini to XLR

"I had purchased a RODE stereo mic for camera and Camcorder mount. It was pricey and surprisingly only came with the 1/8" cable and I wanted to run dual XLRs on my Canon XA20. Markertek to the rescue. Found exactly the cables I needed, they were custom made and shipped within 2 weeks. Didn't cost a fortune either"

This review was modified by omniclassic-99501 on July 23 2016 09:41:32 AM

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Verified Customer
Rating 10/10
5/5
2016-07-23

They have been around forever for a good reason!

"Great selection, pricing and shipping!"


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Verified Customer
Rating 10/10
5/5
2016-07-22

"Arrived on time and in good condition."


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Verified Customer
Rating 10/10
5/5
2016-07-22

What all suppliers should aspire to.

"GREAT variety of quality products at fair pricing, with free shipping.
It just does not get any better than that.
I trust and VALUE those who deal fairly, deliver promptly and exhibit expertise,
and Markertek delivers on all counts.
TOP NOTCH!
"


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Verified Customer
Rating 10/10
5/5
2016-07-22
ResellerRatings.com TOP REVIEWER!

Great supplier

"I am a professional videographer. Markertek have been around for many years. They are as reliable as B&H and normally ship faster. I have never been disappointed with their service."


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Verified Customer
Rating 10/10
5/5
2016-07-22

Nice

"Nice it work so well and got to me on time
"


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Markertek Video Supply is a merchant member
Markertek Video Supply participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,533 merchant members.