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Stores > Markertek Video Supply

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  • Markertek Video Markertek Video Supply Elite Status
    • Address: 1 Tower Drive PO Box 397Saugerties, New York (USA)
    • Contact: support@markertek.com
    • Phone: 800-522-2025
    • Customer Support: 800-522-2025 x 7333
    • Business Hours: 8:30AM to 7:00PM M-F EST
    • Fax: 845-246-1757

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.13/10 8.13/10
    Chance of future purchase: Rating 8.96/10 8.96/10
    Shipping & packaging: Rating 9.79/10 9.79/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

5,784 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-30

"Quick and delivered what we needed"


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Verified Customer
Rating 2/10
1/5
2016-11-30

22 days and no sign of my order ever being filled

"After looking at the reviews online, I see that they have a lot of happy customers and if a few people get bad service it's not a big deal to them. It's not their fault. The people that feel wronged don't understand. 3 to 10 day turn around or manufacturing delays are their standard excuses. If your time is important, I would order elsewhere."

Rep reply posted Dec-01-2016

A rep from Markertek Video Supply, markertek.com, has responded

“Thank you for your order. We left you a personal voice mail on 11/15 advising of the delay beyond the original estimate online, in your shopping cart and order confirmation. Unfortunately the shipment was lost, so we contacted the manufacturer for a replacement to deliver directly to you and called and emailed your tracking information.
Please note you may always contact us sales@markertek.com by Live Chat or toll-free 1800-522-2025 and we'll be happy to help you. Thank you”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-29

What I needed...when I needed it!

"Great selection, competitive pricing, fast shipment!"


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Verified Customer
Rating 10/10
5/5
2016-11-29

The right stuff

"Markertek has the best selection and great service and delivery."


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Verified Customer
Rating 10/10
5/5
2016-11-28

yay good job

"they delivered quickly and exactly what i wanted. plus a nifty catalog."


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Verified Customer
Rating 10/10
5/5
2016-11-28

"They called me regarding an issue about my order and prevented me from buying the wrong parts."


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Verified Customer
Rating 10/10
5/5
2016-11-28

high quality great price

"Yes would buy again. Cable was of very high quality."


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Verified Customer
Rating 10/10
5/5
2016-11-27

Perfect transaction, fast shipping

"They delivered the order correctly with fast shipping. Price was great. Would not hesitate doing business with them again."


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Verified Customer
Rating 10/10
5/5
2016-11-27

Never even knew these things existed

"Bought some InstaSnake adapters to avoid having to use heavy regular snakes to the front of the church sanctuary. Hiding ethernet cables is so much easier. Especially appreciate the ones with the pigtails so we don't need extra XLR cables."


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Verified Customer
Rating 10/10
5/5
2016-11-26

Works like a charm.

"I ordered two G drives 2 Terabyte, and have one installed. Data transfer of my photos from Aperture (I am using a MAC retina) to one of the drives is seamless and rapid.

Ordering was straightforward and easy to do. Box was packed well and the drives arrived in
perfect shape.

Will order more from Markertek!
"


No Avatar

Verified Customer
Rating 4/10
2/5
2016-11-23

Poor communication, slow it fill orders

" Took forever to fill my order and I receive my shipping/tracking confirmation the day that the product arrived. "

Rep reply posted Nov-28-2016

A rep from Markertek Video Supply, markertek.com, has responded

“Thank you for being a Markertek customer since 1993!

Please accept our apologies that you may not have noticed the 3-10 business day ship estimate online, in your shopping cart and your email order confirmation for this item. The other 2 orders placed by your company, shipped the same day.

Please note you may always contact us via Live Chat, sales@markertek.com or toll-free at 1-800-522-2025 and we’ll be happy to help you. We appreciate your business""”


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Verified Customer
Rating 10/10
5/5
2016-11-22

"We received our order in a timely manner. The headset is very comfortable and the media team really appreciate it."


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Verified Customer
Rating 10/10
5/5
2016-11-22

Always great

"Never a problem with Markertek!"


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Verified Customer
Rating 10/10
5/5
2016-11-22

FAST N EASY

"Rapid shipment on my order !!!!!!!"


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Verified Customer
Rating 10/10
5/5
2016-11-22

Time saver

"The unit arrived on time and worked well. I needed it very soon after it came and it saved a lot of time determining why a mike was not working."


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Markertek Video Supply participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,606 merchant members.