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Stores > Markertek Video Supply

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  • Markertek Video Markertek Video Supply Elite Status
    • Address: 1 Tower Drive PO Box 397Saugerties, New York (USA)
    • Contact: support@markertek.com
    • Phone: 800-522-2025
    • Customer Support: 800-522-2025 x 7333
    • Business Hours: 8:30AM to 7:00PM M-F EST
    • Fax: 845-246-1757

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.33/10 8.33/10
    Chance of future purchase: Rating 8.61/10 8.61/10
    Shipping & packaging: Rating 9.69/10 9.69/10
    Customer service: Rating 9.50/10 9.50/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

5,571 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

Awesome service!

"Great shipping, package arrived safely and on time with all items accounted for. Will buy from again. "


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Verified Customer
Rating 10/10
5/5
2016-08-21

The best source for Switchcraft jacks

"Markertek Video Supply is an excellent source for Switchcraft Audio Jacks. The prices for these from other suppliers seem to vary depending on what they will be used for. For use with Guitar amplifiers they have a hefty markup most places. Markertek has always been a reliable source with consistent pricing."


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Verified Customer
Rating 10/10
5/5
2016-08-20

"The on/off switch I purchased is not usable. You almost need a screwdriver to switch it. I am unsure if I can use it."


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Verified Customer
Rating 10/10
5/5
2016-08-19

"Great company to deal with"


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Verified Customer
Rating 10/10
5/5
2016-08-18

Markertek is a great source for connectors

"I've been using Markertek for over a decade. Several years ago, the picker was having a little bit of trouble with quantity, but they made it right and took great care of me. Now with the free shipping, they've become the go-to etailer for audio and video connectors. I will continue to use them for a long time to come!"


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Verified Customer
Rating 10/10
5/5
2016-08-18

XLR cable at an XS price.

"Markertek Video Supply had great prices on Switchcraft XLR ends. Plus free shipping on any order. "


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Verified Customer
Rating 10/10
5/5
2016-08-18

Gaffer's Tape

"Received promptly!.... Excellent quality.;"


Rating 10/10
5/5
2016-08-18

You want it when??

"Markertek,

Do you folks know customer service or what!!! Thank you so much for getting my order to me as quickly as you did. I did not expect it for a week and it was here in two days. I dont usually do reviews, but when a company like yours delivers like this,no pun intended, I would be remise if I did not say what a positive experience this was.

Thank you very much!
Ric
"

This review was modified by SouthernPlainsBand on August 18 2016 01:29:16 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-18

"Very satisfied. Delivered in a few days. "


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Verified Customer
Rating 10/10
5/5
2016-08-17

Great service

"Very reasonable prices, and free shipping. Parts arrived within a few days. What's not to like?"


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Verified Customer
Rating 10/10
5/5
2016-08-17

Awesome follow through!

"I ordered a couple of fans for a special project with a tight deadline I was working on. I was contacted by phone to update me on the delivery status which I very much appreciated for this order. If I ever need a similar item I will definitely purchase again."


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Verified Customer
Rating 10/10
5/5
2016-08-17

Time is money!

"Markertek consistently delivers quality products in a timely manner. Easy shopping on their web site & they always have items in stock. Couldn't ask for more!"


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Verified Customer
Rating 2/10
1/5
2016-08-16

Still haven't received my product in about a month

"Still haven't received my product in about a month. My customers are very upset"

Rep reply posted Aug-19-2016

A rep from Markertek Video Supply, markertek.com, has responded

“Please accept our apologies that you may have missed the 3 - 10 business day ship estimate online, in your shopping cart and order confirmation. My colleague also made a personal phone call to update you on the manufacturers ETA.

Please note you may always contact us by email, Live Chat or toll-free 1-800-522-2025 - especially if you have a deadline, special or custom order - and we'll be happy to help you!


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Verified Customer
Rating 10/10
5/5
2016-08-16

Item was as described!

"Easy to use website. Order came through quickly. Works wonderfully!"


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Verified Customer
Rating 4/10
2/5
2016-08-15

sent wrong item

"they sent the wrong item....took a few days to correct, but they made it right.
"

Rep reply posted Aug-16-2016

A rep from Markertek Video Supply, markertek.com, has responded

“Please accept our apologies for the error. We are pleased we were able to correct this with free overnight shipping and a return label.
Thank you for your order”


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Markertek Video Supply participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,517 merchant members.