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  • MacSales.com MacSales.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 8 Galaxy Way, Woodstock, IL
    • Contact: custserv@macsales.com
    • Phone: 800-275-4576
    • Customer Support: 800-275-4576
    • Business Hours: 8 a.m. - 8 p.m. Monday-Friday and 10 a.m. - 4 p.m. Saturday
    • Fax: 815-338-4332

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.71/10 8.71/10
    Chance of future purchase: Rating 9.37/10 9.37/10
    Shipping & packaging: Rating 8.75/10 8.75/10
    Customer service: Rating 9.44/10 9.44/10
    Return/Replacement policy: Rating 7.81/10 7.81/10
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Verified Customer
Rating 6/10
3/5
2017-02-22

"Clear picture of small item helped in sale. Could use a bit more detail. But overall confident that product and service will be fine. "

This review was modified by darkarath on February 24 2017 10:00:07 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

Beam Me Up. Got a Docking Station.

"OWC is superlative in every way. Thank you."

This review was modified by walkup on February 24 2017 09:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

Quick and easy

"Everything I needed I found and I was impressed with the price. I'll be able to revive my old MAC BOOK with out needing to work overtime. YAY!!!"

This review was modified by tallensmusic on February 24 2017 09:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

Informative and Thorough

"I liked being discriminated immediately by the "Model Identifier". That helped make the rest of my experience more pointed. I liked the training video I watched. The direction and pace were clear and certain. I wish you would have put the screwdriver set on the recommended list. I had to go back and pick it out.

Overall, it went great. I hope the installation of the RAM and HardDrive go as well.
"

This review was modified by tbieschke on February 24 2017 09:30:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

No "catchy" title here.

"This is only my second purchase with MacSales. I'm confident I'll be as satisfied with this item as I was with my first purchase. I hope not to buy from MacSales again; but if I do need something to for my Mac. You're my go to store."

This review was modified by Jromeo_Jromeo on February 24 2017 09:00:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

"Great info and easy to understand my purchase."

This review was modified by mmnonisa on February 24 2017 08:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

"Easy to navigate and find what I needed - will see how hard it is to install!"

This review was modified by eaymong on February 24 2017 08:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

OWC is the best!

"OWC is the best place to buy upgrades for your mac! I love how they explain in-depth what you are getting and how you will benefit from the upgrades."

This review was modified by benjamincole on February 24 2017 08:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

"Thanks, looking forward to the new SDD."

This review was modified by rko9h on February 24 2017 08:00:10 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

Nice and Easy

"Professional Service, Easy-going site. So far so good."

This review was modified by nlido on February 24 2017 07:30:02 PM

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Verified Customer
Rating 8/10
4/5
2017-02-22

All good except shipping cost

"OWC products are great and the company stands behind its products. For me its the primer place to get mac equipment. The only issue is the shipping cost, which tends to be rather high especially for smaller items. For example, adding 2nd day shipping to a $60 order adds about $12-$15 on average or 20%-25% to the total cost. "

This review was modified by a_croitoru on February 24 2017 07:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

Exactly what I needed!

"Great price on memory! Excellent ordering process."

This review was modified by kubik005 on February 24 2017 07:00:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

"Excellent as always!!!!!!"

This review was modified by mrbuyer-44378 on February 24 2017 07:00:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

"Love you guys. Thanks for supporting the Mac industry. "

This review was modified by myredwheels on February 24 2017 06:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

"Great over the phone customer service."

This review was modified by price-96037 on February 24 2017 05:15:02 PM

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