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RatingsRating
Store InformationStore Info
Full Rating Profile
  • MacMall MacMall Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2555 West 190th Street Torrance, California
    • Contact: CustomerService@MacMall.com
    • Phone: 800-MACMALL
    • Customer Support: 888-363-6255
    • Business Hours: 24 hours, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.29/10 6.29/10
    Chance of future purchase: Rating 5.57/10 5.57/10
    Shipping & packaging: Rating 5.78/10 5.78/10
    Customer service: Rating 5.10/10 5.10/10
    Return/Replacement policy: Rating 4.09/10 4.09/10

What is this?

15,159 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2015-08-01

"My package arrived here in record time and is already installed on my desk. I am as happy as a lark!"


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Verified Customer
Rating 10/10
5/5
2015-08-01

"delivered ahead of schedule"


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Verified Customer
Rating 10/10
5/5
2015-08-01

"My order was not under my account so I went to the website and did a live chat. It was a Sunday night at 11:00 pm but someone was still available to answer my questions. The order had already been shipped and I was given a tracking number, reassuring my concern. My fantastic MacBook Pro arrived on time and in perfect condition. Thanks!"


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Verified Customer
Rating 10/10
5/5
2015-07-31

"It came quickly, and I love the long cord
"


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Verified Customer
Rating 10/10
5/5
2015-07-31

"Item as described ... Fast shipping. . Thanks. "


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Verified Customer
Rating 10/10
5/5
2015-07-31

"Technical expert (who answered my call with no wait time) was able to guide me to the product I was looking for which arrived quickly and so far is working flawlessly."


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Verified Customer
Rating 10/10
5/5
2015-07-31

"MacMall is fast, efficient and has the greatest pricing of any Apple reseller. "


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Verified Customer
Rating 10/10
5/5
2015-07-31

"It was easy to order online, the site is easy to navigate and I was able to find what we needed without any issues. Fast delivery. A little overboard on the confirmation of our order but in the end it was much appreciated."


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Verified Customer
Rating 10/10
5/5
2015-07-30

"The order came Super Fast in one day and was exactly what i needed!"


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Verified Customer
Rating 10/10
5/5
2015-07-30

"shipping was very fast. got the free 3-7 day shipping and got my macbook pro and accessory in 2 days."


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Verified Customer
Rating 10/10
5/5
2015-07-30

"Came on time. Will order again."


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Verified Customer
Rating 6/10
3/5
2015-07-30

"At first they dropped the ball by not shipping my new iMac promptley but they made it right by shipping it FedEx overnite air."

Rep reply posted Jul-31-2015

Van_Blanca, MacMall rep has responded

“Dear Valued Customer,

We do apologize. There was a delay with the carrier.

Hope to see you shop again soon!

Sincerely,

MacMall Customer Care”


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Verified Customer
Rating 10/10
5/5
2015-07-30

"Easy to use website. Arrived quickly. But why is the shipping box so big? They could have fit 5-6 MacBook Pro boxes plus packing material in the giant box I received with only one MacBook Pro in it. Otherwise everything was great!"


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Verified Customer
Rating 10/10
5/5
2015-07-30

"Smooth transition, fast shipping "


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Verified Customer
Rating 8/10
4/5
2015-07-30

"it is fast delivery in new york city"


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MacMall is a merchant member
MacMall participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,713 merchant members.