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Stores > MacMall

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  • MacMall

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2555 West 190th Street Torrance, California
    • Contact: CustomerService@MacMall.com
    • Phone: 800-MACMALL
    • Customer Support: 888-363-6255
    • Business Hours: 24 hours, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.05/10 8.05/10
    Chance of future purchase: Rating 7.63/10 7.63/10
    Shipping & packaging: Rating 4.72/10 4.72/10
    Customer service: Rating 5.98/10 5.98/10
    Return/Replacement policy: Rating 4.00/10 4.00/10
No Avatar

Verified Customer
Rating 8/10
4/5
2017-01-18

"Good as well, i know this site from my friend at office"

This review was modified by vivalavio on January 20 2017 07:45:03 AM

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Verified Customer
Rating 10/10
5/5
2017-01-16

Smooth

"Easy to order and easy to pay..Love it."

This review was modified by streamfisher on January 18 2017 11:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-15

Good Price on Refurbished Computers

"MacMall's price was the same as Tigerdirect but Tigerdirect wants to get that little extra money so they don't do free shipping unless you spend 79.99 for their program.

Thank you MacMall for no BS
"

This review was modified by pkjunction on January 17 2017 07:45:01 PM

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Verified Customer
Rating 2/10
1/5
2017-01-13

Never again

"When ordering, it said free shipping. Not true. Your order department didn't seem to understand my questions and not knowledgeable about about Pay Pal ordering. I only hope that the unit comes with the wire that goes to the laptop and the power wire that goes to the power to charge it. Otherwise I have to buy those items somewhere else."

This review was modified by Denssb on January 17 2017 12:01:47 AM
Rep reply posted Jan-13-2017

A rep from MacMall, Vanessa Blanca, has responded

“We do apologize for the inconvenience and for the bad experience you had. We hope to make things right and sent you a private mail.

For any questions or assistance, please feel free to send us an email at customerservice@macmall.com. We would like to help.

Sincerely,

MacMall CustomerCare”


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Verified Customer
Rating 10/10
5/5
2017-01-12

"GREAT EXPERIENCE. SUPER BUY."

This review was modified by JOHN-74347 on January 17 2017 12:00:37 AM

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Verified Customer
Rating 10/10
5/5
2017-01-11

"Very easy I even did it on my phone"

This review was modified by robertx7 on January 13 2017 05:00:02 PM

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Verified Customer
Rating 4/10
2/5
2017-01-11

"order product in stock, but never ship it"

This review was modified by bookworm76201 on January 13 2017 01:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-11

MacMall is Mac-nificent!

"I always appreciate the ease with which I can customize my orders as well as the fine customer service. As I've said, the experience is Mac-nificent!"

This review was modified by m_malanga on January 13 2017 11:30:01 AM

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Verified Customer
Rating 10/10
5/5
2017-01-11

"this is my second order from macmall from years ago. prices are comparable to Apple . but is delivered to my home"

This review was modified by jvernon16 on January 13 2017 10:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-11

Quick and Easy

"Simple, no-nonsense ordering!!"

This review was modified by mbrimat on January 13 2017 09:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-11

zipitty

"great product, best price."

This review was modified by pabbi on January 13 2017 09:45:02 AM

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Verified Customer
Rating 4/10
2/5
2017-01-11

"tried multiple times to get the credit card and addresses through. "

This review was modified by yanyuanma on January 13 2017 09:30:03 AM

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Verified Customer
Rating 2/10
1/5
2017-01-10

Very Poor Communication and failure to deliver

"Ordered and new Ipad Pro on Nov. 28, 2016. Was shortly told it was on back order. On December 23 got email stating that it should be in by Jan. 9, 2017. Called on Jan.10, 2017 to find out my order had been cancelled shortly after ordering because they could no longer get the Ipad Pro. No email stating this, only the email saying it would be in on January 9. This was my first and last experience with Macmall.com."

This review was modified by larrygwillhite on January 12 2017 03:45:02 PM

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Verified Customer
Rating 8/10
4/5
2017-01-10

Fraud protection too intrusive

"Fraud protection is good but not when it severally hinders the purchase.

Edited: (change overall rating from 1 to 4 stars) I was originally irritated by the fraud protection measures cc companies use. Really isn't MacMall's fault, I'll PM MacMall with a suggestion for a change to the error message text to make the process a little smoother.
"

This review was modified by cjtemple-92358 on January 10 2017 11:35:14 AM
Rep reply posted Jan-10-2017

A rep from MacMall, Vanessa Blanca, has responded

“We do apologize for the inconvenience and for the bad experience you had. We hope to make things right and sent you a private mail.

For any questions or assistance, please feel free to send us an email at customerservice@macmall.com. We would like to help.

Sincerely,

MacMall CustomerCare”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-01-09

Good.

"bought here before and always satisfied."


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