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RatingsRating
Store InformationStore Info
Full Rating Profile
  • MacMall

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2555 West 190th Street Torrance, California
    • Contact: CustomerService@MacMall.com
    • Phone: 800-MACMALL
    • Customer Support: 888-363-6255
    • Business Hours: 24 hours, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.27/10 5.27/10
    Chance of future purchase: Rating 3.91/10 3.91/10
    Shipping & packaging: Rating 4.07/10 4.07/10
    Customer service: Rating 2.24/10 2.24/10
    Return/Replacement policy: Rating 1.25/10 1.25/10

What is this?

14,808 Customer Reviews

Rating 10/10
5/5
modified review posted

"Quick and easy ordering, fast delivery."


Rating 10/10
5/5
modified review posted

"I purchased a laptop since my computer recently broke. Circumstances changed and I ended up having to return the purchased laptop. Customer Service was very understanding and the return process went off without a hitch. Thanks, I will consider MacMall again in the future."


Rating 10/10
5/5
modified review posted

"arrived sooner than expected."


Rating 10/10
5/5
modified review posted

"Fast delivery with shoprunner 2-day shipping."


Rating 2/10
1/5
modified review posted

"order got lost, never was contacted, dealing with the website was not friendly.
Still awaiting for an update, I am now trying to cancel the order.
Hoping to not use your services again
"


Rating 8/10
4/5
modified review posted

"Delivery on time - very satisfied! Only one thing not feeling well is that the corners of the white ipad box are squeezed. Since it will be a gift, I feel not good. My suggestion is that next time MacMall may use lots of papers or bubble bags instead of 2-3 air cushions. "


Rating 10/10
5/5
modified review posted

"Very satisfied, thank you.
"


Rating 2/10
1/5
modified review posted

"the order was cancelled by macmall"


Rating 10/10
5/5
modified review posted

"Prompt shipment and item as advertised. Happy customer."


Rating 10/10
5/5
modified review posted

"Product was delivered on time and in good working order."


Rating 10/10
5/5
modified review posted

"Great price, great product, and great service. I ordered a MacBook Pro w/ Retina display and got it within two days. The product was exactly what I was expecting and I got a great deal on it."


Rating 6/10
3/5
modified review posted

"I have not received the complete order."


Rating 10/10
5/5
modified review posted

"Quick ship, item as described"


Rating 2/10
1/5
modified review posted

"Tried to substitute product I ordered with another with less memory, instead of 1T, tried to sub 512 mg. by the time they got through adding on all their extras, there was no savings at all. I could go to any retailer and gotten a better buy."


Rating 4/10
2/5
modified review posted

"Sold an item without notice that it was in back order status. Lots of confusion in how to resolve this issue including re-ordering a non comparable item, but tried hard to resolve the problem. Finally resolved issue with a comparable item that was in stock but I still would have preferred original item. Make sure that what you order is currently in stock before you pay them."


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MacMall is a Merchant Member! Learn more

MacMall is a merchant member
MacMall participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,838 merchant members.