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Stores > MacMall

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • MacMall MacMall Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2555 West 190th Street Torrance, California
    • Contact: CustomerService@MacMall.com
    • Phone: 800-MACMALL
    • Customer Support: 888-363-6255
    • Business Hours: 24 hours, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.36/10 7.36/10
    Chance of future purchase: Rating 5.45/10 5.45/10
    Shipping & packaging: Rating 5.47/10 5.47/10
    Customer service: Rating 3.79/10 3.79/10
    Return/Replacement policy: Rating 3.00/10 3.00/10

What is this?

16,330 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-02-03

"Great experience ordering, quick."


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Verified Customer
Rating 6/10
3/5
2016-02-03

Awaiting BO!

"Crossing my fingers that it will, indeed, be shipped -- expedited -- by 2/5!"


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Verified Customer
Rating 8/10
4/5
2016-02-03

Prices were great! Shipping was average.

"I purchased a Brother P-Touch label printer that was as much as $100 less than some of the normal companies I purchase from. It arrived in perfect condition. The only negative that I experienced was that I requested it be shipped USPS, due to the expected delivery in two days. The product shipped the next day, but the tracking number indicated that it was shipped UPS Red Overnight, however it showed that it was actually being delivered UPS ground and would take nearly a week to get it to me. Communication about the change would have been greatly appreciated, but no explanation was ever offered.

I would absolutely order from MacMall again, but with the understanding that stated delivery times and methods may not be accurate.
"


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Verified Customer
Rating 10/10
5/5
2016-02-03

Great price and fast free shipping

"Couldn't believe the price I paid vs. what Amazon was selling. Thank you!"


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Verified Customer
Rating 10/10
5/5
2016-02-02

Repeat Customer

"This is my second MacBook purchase from MacMall. The selection and prices are in line with Apple. Shipping is fast. I'm very happy."


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Verified Customer
Rating 10/10
5/5
2016-02-02

Way to Go!

"My order arrived the next day! Thank you!"


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Verified Customer
Rating 4/10
2/5
2016-02-02

Bait and switch

"Promised 3 to 4 day delivery. Emailed after order was placed to let me know it would be 2 weeks before delivery! I might have gone with another apple supplier if I had known ahead of time. "

Rep reply posted Feb-05-2016

Van_Blanca, MacMall rep has responded

“Hi fourchimneys,

We apologize for the delay. We only had limited stocks of pre-configured iMac and ran out of stock. We were able to ship the item on 2/4/16. If you need further assistance please contact us at 1.800.622.6255 (option 5) we would like to help.

MacMall Customer Care”


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Verified Customer
Rating 10/10
5/5
2016-02-02

Excellent and on time

"Excellent service and on time delivery."


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Verified Customer
Rating 10/10
5/5
2016-02-02

Order

"Good product, very fast delivery"


Rating 10/10
5/5
2016-02-01

Awesome transaction

"I Order the iRain for my iMac 27 and couldn't be any happier with the item and with Mac Mall for their quick shipping and the outstanding package "

This review was modified by Roman726 on February 01 2016 03:52:38 PM

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Verified Customer
Rating 10/10
5/5
2016-02-01

Perfecto!

"Delivered very quickly and scanner was just as promised...a quality product.
"


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Verified Customer
Rating 10/10
5/5
2016-02-01

Great Service

"I'm very pleased with the products and the service from MacMall. I usually place orders on behalf of my Mac User's Group, so it's important that we find useful items at a good price. Thanks for the prompt service."


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Verified Customer
Rating 10/10
5/5
2016-01-31

Very Good Experience

"Price was Great and Item Arrived Quickly "


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Verified Customer
Rating 10/10
5/5
2016-01-31

Sooooo Happy!

"I received my Shatter Proof Tempered Glass Screen Protector very fast and am so happy my iPhone 6 Plus is protected now :)"


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Verified Customer
Rating 10/10
5/5
2016-01-31

Amazing Seller

"Great shopping experience with Macmall. Great prices and fast shipping. I highly recommend MacMAll"


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MacMall is a Merchant Member! Learn more

MacMall is a merchant member
MacMall participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,635 merchant members.