mSpy Reviews - mspy.com Ratings at ResellerRatings

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Rating 7.90/10 38 reviews

7.90/100
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All Customer Reviews (38)


Rating 10/10 5/5
modified review posted Jun-13-2013

"My 16 year old daughter gave in to the peer pressure and started doing drugs. By checking her text messages and recording her calls, I found out about her addiction and helped her stop. I’m happy I could give her a timely help when she needed it."

Rating 4/10 2/5
modified review posted Jun-13-2013

"So contrary to my early suspicions, mSpy is a legit app. The app itself is great in theory, but the claim that you install it once and don't have to mess with it again is a pipe dream. This has literally been the most difficult technology I've had to manage and it's constantly having connectivity issues. I've had to re-install it 3 times, and their support is horrendous. A support chat generally takes around 30-45min to complete because there's about 10min of silence between each communication. On top of that, the support people don't really have any idea how to fix the issues, so you spend all that time and then don't even get a solid answer.

I will probably not renew my contract with them, but endure since I'm on the hook for a year...

If you're considering there has to be better options out there..."

Rating 8/10 4/5
modified review posted Jun-13-2013

"Overall, I’m satisfied with this software. I’ve run into some issues, but they are not catastrophic. And it’s really undetectable!"

Rating 10/10 5/5
modified review posted Jun-12-2013

"I was tired of restraining myself from breaking a couple of vases over my husband’s hand and decided to find out for sure whether he is a cheater or not. Out of hundreds of sms he sends each month only a couple of them are sent to me. mSpy made it all clear. No more doubts now – he does have that notorious cheating gene. I even recorded some of his conversations with his mysterious mistress, that was a total nightmare for me. Thanks to mSpy, I’m no longer with someone who isn’t the right guy for me."

Rating 2/10 1/5
modified review posted Jun-05-2013

"I am not sure if t heir software works or not since I was unable to get in installed. The advertise a 10-Day Money-Back Guarantee. Since I found out their software would not work on my Iphone5 I immediately requested a refund and was told I was not eligible for one. They are obviously a shady company and have many complaints listed with the BBB. Wish I had checked before my order. "

Rating 8/10 4/5
modified review posted May-31-2013

"My experience with mSpy was pretty good. Even though initially there was a problem and I was on the spot. I installed the software to my Galaxy Note 2 without any problems but in a week I was faced with the technical issue with Call recordings feature. When I came to LiveChat and asked for their asistance they didn't help but explained why it has happened. It turned out that for Call recordings to perform properly there should be no limitations set on the end of the cellular carrieer. Which was exactly my case.

When I asked for a solution they promissed to issue a refund as I was under their 10 days money back guarantee period. They didn't go back on a promise so I got my money in back 4 days only.
Guess what? I got back to them in 1 month since the bottom line for me is the way the company treat a customer.... and these guys rock!
"

Rating 10/10 5/5
modified review posted May-28-2013

"I have it installed on my wife’s Samsung S4 and so far I have no complaints about it. It’s pretty cool and seems to be an easy going click and go type of app. No accidental alerts or pop-up's on the target smartphone – impossible to discover. They offer such features as tracking Viber, WhatsApp, Skype, and Facebook messenger but I haven’t decided if I should use them – they require rooting the phone."

Rating 6/10 3/5
modified review posted May-28-2013

"My experience of using mSpy was far better. I purchased mSpy subscription two months ago primary because I wanted to use its call recordings feature on my son’s Android.. It didn’t work properly all the time so I asked for a refund. When I explained that I need this feature working as advertised now and can’t wait for several days for this problem to be solved, they gave me my money back. So it’s definitely not a scam and I didn’t lose anything. They told me they are going to release a new improved version of their product with call recordings feature improved in May, and I’m going to try it. After all, I haven’t come across an app of this kind that would be better in any way"

modified review reply posted May-29-2013

mtechrev, mSpy rep has responded

“Dear Customer,

Thank you for sharing your experience!

I would like to inform you that phone conversation is recorded through the device’s microphone and if there is another application using the microphone at the moment, or the wire/bluetooth headset is being used to conduct a conversation the application have no access to those features and in this case nothing will be recorded. Also recording transmission can be interrupted due to the poor Internet connection.

Please be aware that a new build of mSpy for Android based phones, which is less dependent on the Internet connection speed, has been already released, so you are welcome to test it! I'm happy to inform you that some new features such as Facebook, Skype, Viber, Gmail and Whatsapp are available for our customers now!

We will be glad to see your as our customer in the nearest future.”

Rating 2/10 1/5
modified review posted May-27-2013

"Terrible business practices...the return policy is not up front in the the evaluation/purchase flow. Other sites have a pop up modal which interrupts the purchase process with the jailbreak and supported iOS version information front and center before the customer hits "purchase".

Terribly complex installation for iOS. Risky jailbreak involved which takes hours. Additional steps for 6.3.1 users. Each time a new version of iOS comes out you have to do the whole jailbreak again. Sorry, I don't have all the time in the world for this type of hassle.

I had purchased the software, not having clicked on the link which contained the policies. By the time I figured out all of the nuances, I realized it was not for my phone. Customer Service did not show any understanding. Makes one feel that this is a common practice in order to take the money and run.


"

modified review reply posted May-29-2013

mtechrev, mSpy rep has responded

“Dear Customer,

Thank you for posting your feedback about mSpy.

I would like to draw your and our potential customer's attention to the fact that currently iOS 6.1.3 and iOS 6.1.4 are not supported by our company because there is no program to jailbreak it released. We do not misinform our customers and this information is available in Compatibility section on our website and Return Policy, which you signed before purchasing.

Please do not hesitate to contact our support team, if any further questions arise.”

Rating 10/10 5/5
modified review posted May-16-2013

"mSpy worked well for me and I would use it again. Without a shadow of a doubt it proved that my fears of my kids getting up to mischief were just fears and they were not doing anything wrong. The app was easy to use and install."

Rating 10/10 5/5
modified review posted Apr-03-2013

"Ce logiciel est vraiment très utile. Etant cadre dans une grande entreprise, ce n'est pas toujours facile de garder un oeil sur les employés et de vérifier qu'ils ne dévoilent pas d'informations confidentielles. mSpy est l'application parfaite pour pouvoir contrôler et sécuriser nos modes de communication. Je recommande vivement cette application à toutes les entreprises !"

modified review This review was modified by Sandy23 on April 04 2013 12:16:20 AM
Rating 10/10 5/5
modified review posted Mar-23-2013

"Girando per locali mi hanno già rubato 3 telefoni. Ora ho installato mSpy e sono tranquillo perchè posso rintracciare il mio dispositivo ovunque si trovi. La settimana scorsa l'avevo dimenticato in giro e grazie al comodissimo pannello di controllo l'ho ritrovato senza alcun problema."

Rating 10/10 5/5
modified review posted Mar-22-2013

"Applicazione spia mobile personalmente mi ha permesso di avere il citare in giudizio Monitoraggio Ambientale che i miei figli sono davvero esima mio smartphone vedo che questa applicazione è molto utile"

Rating 10/10 5/5
modified review posted Mar-21-2013

"Ottima applicazione. Molto utile per chi, come me, ha famiglia. Consente di tracciare e monitorare i movimenti e le comunicazioni di figli e partner in maniera veloce, efficace e semplice, interfaccia molto intuitiva. Consente di controllare tutti i dispositivi da un unica interfaccia che è molto comodo. Assistenza sempre disponibile, consigliato!"

Rating 10/10 5/5
modified review posted Mar-19-2013

"J'adore cette application! Elle me permet de savoir où se trouvent mes enfants en toute circonstance et à n'importe quelle heure. Je ne suis pas du genre à fouiller dans leurs affaires, mais j'aime les savoir en sécurité quand ils sont en dehors de la maison...et mSpy est l'application parfaite pour ça! Merci!"

 
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