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"mSpy should start telling the truth for a change.Like how their software is visible on Android.Or how it is detected as a virus on their phone – no matter what.Perhaps even how it drains the phone battery.Or even how you cannot be refunded at all due to their really small print.If you want to see the real truth about mSPy then I suggest you look below. I am sure that once you read it, what they describe probably happened to you using mSpy too.http://www.spyphonereview.com/mspy-android-summary.htmJust look at the detail inside that PDF!I’m posting this to educate people.Stay informed.JJ"
"If there's one thing that's in short supply these days, it's flawless customer service. I'm so impressed by mSpy as they truly went above and beyond in helping me configure out the software with patience and professionalism. Technology is not my expertise but the team walked me through step by step. Top shelf."
"Thank you thank you thank you myspy.com! I have purchased this software which has now made my world a smaller place, I have used it to keep an eye on my children who are of the age that I must keep track of what they are up to. The software works amazingly and I will be using it for the foreseeable future, thanks again!"
"This app makes me control two important things in my life: my kid and my business. Each phone that my company gives to the employees has mSpy app installed; this enables me to monitor their activities and know how efficient they are. Secondly, I am able to keep a track of where my son is, at all times. You would love to keep a track of things around you too, with mSpy."
"I got this to make sure my two young boys don’t pick up bad habits with their tablets and smart phones. Kids today are really smart, but this app truly is invisible and very difficult to circumvent. I am very happy with it as it is user friendly and very easy to install. Being able to sleep at night knowing your kids aren’t keeping bad company or visiting adult websites, is something that I really appreciate."
"mSpy works 100%. No dramas no gimmicks. All you need to worry about now is what you'll found out after using the product. I've bought this product to see if my workers are doing what they are suppose to do and so far I am getting what I am expecting. Great product!"
"Having software that provides me with the ability to record calls on target devices can proof priceless. Any suspicious phone numbers calling my family phones can be recorded. I don’t need to worry about what was said, since I can hear all the phone calls myself. Listening to the calls is possible from the mSpy control panel or down loading them to the pc."
"Txs a lot for giving me a chance to see what’s going on in my life, actually. Never thought of cell phone spy, of any spy, if it comes to that, but… your thing’s an eye-opener, great! They say, it’s better to see once that to hear million times. Now I do agree, my very own phone showed me SUCH things behind my back!!!"
"Being a good parent means having rules and setting up parameters. When my kids were going to the mall alone for the first time, I wanted to ensure they were safe. I also wanted to make sure they didn’t go elsewhere. Thanks to the ability to track their location via the cell, I knew they were ok and they were where they should be."
"I purchased this software because I was told it was easy and would take 5-10 minutes to install. After I got it I was told that it would now take hours to jailbreak my phone. I asked for a refund and got the runaround for weeks! THIS PRODUCT IS HORRIBLE AND THIS COMPANY IS CRIMINAL! They refused to give me a refund saying that they cannot refund money if I can't jailbreak my phone. Jailbreaking the phone is not easy and takes a long time depending on your phone. AVOID THIS COMPANY at all costs!"
“Dear Customer,Thank you for posting your feedback about mSpy.I would like to draw your and our potential customer's attention to the fact that in order to install the program on the iPhone it must be jailbroken. You should understand that as any other external programs our software cannot be installed onto iPhone if it is not jailbroken. We do not misinform our customers and this information is available on our website and Return Policy, which you signed before purchasing.Please do not hesitate to contact our support team, if any further questions arise.”
"I purchased this software based on an article I read and reviews from a few sites that lead me to believe that it was a good reliable program; in the week that I have used it, however, I have found that it is completely opposite. It is not a reliable program what so ever, of 6 recording that I scheduled to be recorded, only 2 were delivered which show that this program only has approximately 30 % success rate. This was extremely disappointing because based on the information recorded of the two recordings that did work; the most valuable information to my case would have been provided in the recordings prior to the one I received which have been in a “pending” status for almost two days now. After 2x attempts to talk to someone via the “online chat” option and 1x email I finally talked to someone when I called the customer support line which is more like an excuse support line, I was fed a bunch of implausible excuses as to why I was not seeing the status change from “pending” to being “downloadable”. These excuses included, the phone has a week internet connection even though I know it was connected to a wifi the entire night. I was also told that the recording may have been interrupted by a call even though the phone and text log showed no incoming or outgoing calls or texts during any time of the scheduled recording time and finally when I questioned why I was able to download recordings set five minute after the recordings in question, despite all the other excuses I received, I was told that the company was in the process of moving data from one server to the next and if the status did not change in 24hrs than I would probably not be able to download the file and finally after more than 12hrs from the initial email I sent regarding this problem I received an email from customer support with yet again another excuse as to why the status of the recording had not changed which was; “Please be informed that currently we have a long queue of media files on the server. It may take some time for the recordings to be converted and processed. Our IT-dept is aware of the problem and is currently striving to resolve the problem in a timely manner. Once converted all recordings will appear in your web Panel under View Recordings section.” (mspy customer support). I will not hold my breath that I will be able to download these files.While I initially read some good reviews about this program, I am glad that I purchased a one month subscription with a visa gift card. This program has potential to be a good program but just isn’t reliable and the features, which I won’t talk about now, could use an updating along with other features added. More than likely, I will never recommend this program to colleagues or friends and be glad, wish I could mark review with negative stars..."
"I purchased mspy for a windows mobile phone. Well it clearly says under the "compatible devices" WINDOWS MOBILE, I go to install the software on the windows phone..AND GUESS WHAT? NOT COMPATABLE! So I call customer support, a clearly Russian guy answers, tells me that windows phones are not supported, I ask for a refund, he tells me I will receive my refund within 1-3 business days. Today 9/27/13 I get an email stating that I am not eligible for a refund because it clearly states that this software is not compatible with windows phones, when in reality the web site clearly states that it is in fact compatible with windows phones!!!! So unless you plan on spending $90.00 for NOTHING I suggest not using them. They are thieves! I will get my refund one way or another, they WILL give me back my money. Not to mention their customer service people can barely speak English and that makes it even worse! I do not recommend them!"
“Dear Customer,Thank you for posting your review here!I would like to draw your attention to the fact that before purchasing each customer has to check and accept our Terms&Conditions as well as Refund Policy in order to show us that they are completely aware of the fact that some phone models, operating system versions are not supported and additional programs (e.g jailbreak) are required to use our product.Our Billing Department has investigated your case and notified you that currently you are not eligible for requested refund due to the fact that all information concerning Windows Phone OS incompatibility is available on our website.However, our customers is our highest priority, therefore we will be glad to freeze your subscription for future or extend it for free if you can replace the device now.Please accept our sincere apologies for the inconveniences caused.Please do not hesitate to contact me at any time if any further questions arise.Kindest regards Isabella ReeseBilling DepartmentMTECHNOLOGY LTD”
"BUYER BEWARE ..... DO NOT GET SUCKED IN TO THIS SCAM!!!!MSPY will make you agree to a refund policy for conditions under which you will not receive a refund. One of those stipulations is "The customer does not have an access to the target phone".What this really means is that you have to load their program DIRECTLY onto the target phone. You cannot download remotely thru Bluetooth. Their website and their Refund Policy do not state this at all. After you make the purchase and then learn how to load the program, they refuse the refund.Secondly the Live Support chat host will not discuss refunds. They send you a link to customer service, who will not respond other than to make you log in to another website. The website won't recognize your email address, so you can never log in to the help ticket to see results. They have policy that you will receive a response in 1 to 2 business days. There is no phone number to call. I had to wait 6 days before I got a response and had to create 4 help tickets. After all this, I'm not getting a refund."
"Production had gone way down. I wasn’t sure what to think so I installed mSpy on my employees’ cell phones to track their behavior. Some of my employees were spending company time making personal calls and playing games, they were reprimanded."
"I have paid for a 1 year license only to find that the current firmware 6.1.3 (10B329) on the iphone 4 is not compatible - this is not mentioned on their web site anywhere - mSpy support confirm that the iPHONE4 on current release software will NOT WORK with their product ... will they refund my license fee ??? ... I am waiting to see their response.16/9/13 - the initial response was that my license would not be refunded, but the start date would be put back until the iPhone jailbreak became available, HOWEVER following the appearance of this review I have been offered a full refund if I first delete this review ... PS the site now mentions that 6.1.3 is incompatible. I have agreed to correct this review if I get a refund first."
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