LMPerformance Reviews - lmperformance.com/ Ratings at ResellerRatings

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lmperformance.com/

Automotive

Rating 8.60/10 39 reviews

8.60/100
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All Customer Reviews (39)


Rating 10/10 5/5
modified review posted Mar-28-2013

"Great selection of reasonable priced items for my '01 Camaro SS.
I'll definitely be making future purchases."

Rating 6/10 3/5
modified review posted Mar-26-2013

"I purchased some headers and the money was posted on my account that day, when trying to get any shipping info, the web-sight stated that my product was sent to shipping and would have a tracking number within 48 hours, here it is a week later and I still have no information on the status of my purchase, where it is or when it will be delivered. Other than that, the prices are good and the sight is easy to navigate. "

Rating 8/10 4/5
modified review posted Mar-26-2013

"Excellent price and quality on my pypes exhaust. Extremely fast shipping. Only complaint is box was damaged during shipping. Luckily the contents were undamaged.
"

Rating 2/10 1/5
modified review posted Mar-25-2013

"I ordered an exhaust Kit. The item shipped and arrived fast. Unfortunately the kit had been used and cut off car with torch. I requested a RMA and a NEW replacement the same day the item arrived (Saturday). I also provided a Picture. A return shipping label was sent the following Monday, but a replacement wasn't.

On Friday, the day after item arrived at the return destination there was still no replacement, so I requested a refund. I was told I had to wait on the wholesaler for inspection and to start refund process, but the item had not arrived. I pointed out tracking indicated it had been delivered on thursday. I was then told it had arrived, but the inspection/refund process had not been started. Now it has been 3 business days later and still no refund. Not happy at all.


ETA: more details and mention the hostile email I received after posting this review. also just a quick response to the "Ebay swap" theory. I asked for a replacement at first, that would have left me with two exhaust kits. one bought from ebay and one from LM Perf."

modified review This review was modified by R_065 on March 26 2013 01:18:20 AM
modified review reply posted Mar-26-2013

LMPerformance-Inc, LMPerformance rep has responded

“correct, we have to wait for the inspection for you to get your 100% refund as we need to make sure you did not buy it from EBAY used and are just trying to swap out one you bought with the one our wholesaler sent you. Sorry if 3-5 days is too long of a wait but this whole thing seems really fishy...

update: we did not send a hostile email... Just wanted to know why you think that we are supposed to give you your money back before this part is inspected? what if this is a whole case of fraud on your part ? I will post the result of the part inspection as well.”

Rating 10/10 5/5
modified review posted Mar-25-2013

"My first fine shopping at LM performance, I am extremely pleaded this far. They were much cheaper than other online companies and free shopping. I look forward to doing more business with LM Performance."

Rating 2/10 1/5
modified review posted Mar-22-2013

"I still havent got my order i called 2 days ago they said they would get a tracking number which i still havent got so I dont know if my order shipped or not no communication from them so i will never recomend them to anyone.Then 15 minutes after i post this review i get a call from a very mad rep.i couldnt get anyting for a week after the review post he canceled my order never would give me his name or let me talk to a supervisor and now im blocked from the web site ANYONE considering using thes guys PLEASE PLEASE think twice"

modified review This review was modified by johnmed22 on March 22 2013 11:07:21 AM
Rating 10/10 5/5
modified review posted Mar-21-2013

"i got my parts thank you very fast shipping."

Rating 6/10 3/5
modified review posted Mar-17-2013

"I was hoping for it to ship out sooner. I order it on the weekend and it did not ship till tje following tuesday. I want to have it delivered before the next weekend but now I have to wait another weekend"

modified review reply posted Mar-19-2013

LMPerformance-Inc, LMPerformance rep has responded

“we are very sorry this shipped out so late, there was computer problems at SLP which made a company wide delay in all shipments. we at LMPerformance and on behalf of SLP are sorry if this caused you any undue conflicts or inconveniences and wish to make it up to. When ever you can please give us a call to see if we can try to make it right.”

Rating 10/10 5/5
modified review posted Mar-15-2013

"Fast & safe delivery. Definitely gonna come back."

Rating 10/10 5/5
modified review posted Mar-15-2013

"Customer service was great. Shipped in a timely manner. Flawless experience. I will be ordering from this store in the future. "

Rating 10/10 5/5
modified review posted Mar-12-2013

"Delivery was exactly when it was supposed to arrive, products weren't damaged and there were no surprises. Very good prices. I definitely will be ordering again soon."

Rating 10/10 5/5
modified review posted Mar-11-2013

"I got my product within a week and was not missing any parts of the exhasut. Very satisfied with the service. Thank you"

Rating 10/10 5/5
modified review posted Mar-08-2013

"great experience! it look almost a week to process the order but it shiped in 2days! very satisfied!"

Rating 10/10 5/5
modified review posted Mar-06-2013

"Very fast shipping and response."

Rating 10/10 5/5
modified review posted Mar-04-2013

"Item was just as described. Excellent price and fast shipping. "

 
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