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"Lightake takes your money and then never sends you the items that you ordered. I have been waiting for over four months. When you complain, they just tell you to keep waiting. To make things worse, we paid the $25 dollars using Paypal, and now paypal says that the transaction is not eligible for their problem resolution program! So, there is nothing you can do once you have been ripped off! "
This review was modified by Mikemartin2000 on March 31 2013 07:45:45 PM
"Love, love, love my Iaiwai mini. LighTake was very professional and responsive to all my questions. The product arrived in good condition and the customer service department was exemplary. I would definately shop with them again and will recommend them to my friends and family. MAB, Arizona (USA)"
"I purchased from Italy, I received everything on time. The company is really serious and reliable. Everything's Great. Very Recommended. The products are excellent. And the best of all is the customer service carefully and responsible."
This review was modified by Axlroses on March 17 2013 09:02:12 AM
"My package was nicely packed, package is very safe and I receive it all, there are some delay in the shipping of my package, but the good thing is the customer representatives replies email. Well there are things to improve that's why I didn't give 5 stars. One is that update website for out of stock item regularly, second is faster processing time. To sum it up lightake.com can be trusted. "
"I placed an order for items that were listed as being in stock and the items have yet to ship. The items still show in stock on their website. The reply to my first email I sent asking when I should expect my order to ship I was told 7 days. I send a second email asking where my products where because it was past the 7 days they said it would take and let them know I would be opening a dispute though PayPal the following day if there was no reply. I got no reply and I opened a PayPal dispute late the following day. The next day I did get a reply to both my email and to PayPal dispute. The PayPal dispute said they were waiting on a shipment, even though their site showed "In Stock" on all products when I ordered. The email reply said they have been busy and asked me to close the PayPal dispute. So what is it? Are they busy or do they not have stock? Why should I trust these people?
No, I will not close my dispute until I get my items and I will keep my review updated as the situation progresses.
I would not recommend this site to anyone, and would suggest you find another place to order your products. This is by far the worst place I have ever ordered from.
-- Update -- Just got an email fro PayPal saying they seller has refunded my money, so rather than ship my items they have decided to not deal with the issue at all. Glad I have my money back and I will find somewhere else to order. Buyers beware this company is trash."
This review was modified by soddoff on March 10 2013 08:40:57 PM
"I got my order fairly quickly and it was all packaged nicely. They also helped me with how to handle customs and were very polite. The tablets I bought had some faulty chargers but Lightake gave me new ones free of charge with no fuzz and they worked like a charm.
"The worst possible experience is to buy from this scam store,I ordered a mobile phone asked them to install google play and an second battery,the phone came with one battery only and google play installed but not working,I returned the phone to them an got refund with Paypal,the tracking site was showing the parcel as delivered but they never admitted they goti it back,awful staff unprofecional all of them,don't buy from them unless you want to get in trouble. ?nd please srop mentioning about free shipping,everything is added up in the final price,shipping,paypal fee,do you think theese shops are there to serve us?
Even in their reply here they are lying,Paypal has given me refund 5 days ago,not them,now they are trying to be clever,read their forum in their webpage to see how many customers are in trouble with them,avoid them as hell."
This review was modified by Harry59 on March 08 2013 04:36:36 AM
"I've purchased mainly speed cubes and iPhone accessories from lightake and I can say that I love their service. They are cheaper than any other stores I look at and it's always easy to find what I'm looking for. The shipping arrives on time and the packages aren't damaged at all. I recommend them to anybody who is on a budget and doesn't mind a little waiting time for their product. "
"The website was easy to navigate. The price of the tablet I purchased was fantastic. Even through the Chinese New Year holiday, the tablet arrived standard China Air Mail in 16 days. The shipping was free and they provided a tracking number that works. I even was able to use a discount coupon code. It was very well packaged and the tablet was exactly as described. I liked the ease of paypal and I will definitely do business with them again. Highly recommended site to purchase a tablet!"
"It was my first purchase in lightake, they have good service and good price, and i got the correct product on time, also the staff, Tina, replied me email very quick, very good response. highly recommended, for sure i will buy next time. "
"Lightake takes your money and then never sends you the items that you ordered. I have been waiting for over four months. When you complain, they just tell you to keep waiting. To make things worse, we paid the $25 dollars using Paypal, and now paypal says that the transaction is not eligible for their problem resolution program! So, there is nothing you can do once you have been ripped off! "