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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Lamps Plus Inc. Lamps Plus Inc. Elite Status
    • Address: 20250 Plummer Street
    • Contact: customerservice@lampsplus.com
    • Phone: 1-800-782-1967
    • Customer Support: 1-877-704-2425
    • Business Hours: 7 Days Per Week, 4:00 am - 11:00 pm Pacific Time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.46/10 6.46/10
    Chance of future purchase: Rating 5.18/10 5.18/10
    Shipping & packaging: Rating 6.14/10 6.14/10
    Customer service: Rating 3.75/10 3.75/10
    Return/Replacement policy: 0.00/10

7,760 Customer Reviews

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Verified Customer
Rating 8/10
4/5

"The lamp I ordered seemed sort of chintzy and didn't satisfy my lighting needs so I had to return it. The service professional was fine but I would prefer to not to have to pay the postage on the return. If I could have had free return postage I would have given 5 stars"


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Verified Customer
Rating 4/10
2/5

"a six week delay in delivery does not deserve a rating above somewhat disssatisfied"


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Verified Customer
Rating 10/10
5/5

"Excellent! The only problem is that one bulb burned out when the switch was turned on after installation . I have tried to contact your sales consultant Romel C (#6445) about getting a replacement. Hopefully he will contact us soon. He is the person that handled our first order and was so very helpful. Another sales consultant handled the latest order, number below. Lights are beautiful and well made."


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Verified Customer
Rating 10/10
5/5

"Punctual delivery, efficient service. My only reservation: high delivery charge."


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Verified Customer
Rating 10/10
5/5

"My order arrived in a timely manor and was exactly as advertised."


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Verified Customer
Rating 10/10
5/5

"I was very satisfied with the experience. I received the lamps when they said I would, the lamps were beautiful."


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Verified Customer
Rating 10/10
5/5

"I received my beautiful chandelier and it is now installed. It took several hours to get it up and all the crystals hung, but it is just beautiful. All parts were present and the light went up rather easily! I would definitely recommend this chandelier as it is just beautiful!!"


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Verified Customer
Rating 10/10
5/5

"The price was excellent as were the quality and speed of delivery."


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Verified Customer
Rating 10/10
5/5

"Love my new shade! Thanks for the quick shipping"


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Verified Customer
Rating 10/10
5/5

"The floor lamp is beautiful. The only problem was the light shades were not packed very secure. It cracked, luckily we were able to glue it back together."


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Verified Customer
Rating 10/10
5/5

"Delivery on time and product is gorgeous"


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Verified Customer
Rating 8/10
4/5

"Took longer to arrive than I expected."


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Verified Customer
Rating 2/10
1/5

"The funny looking baulb iks not something you can buy locally and it would not even go in to the place it was supposed, a real piece of junk, Sent it back.
"


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Verified Customer
Rating 10/10
5/5

"Delivery was fast, efficient and by the date promised.
I requested the replacement of a small piece which was handled courteously and to our satisfaction.
"


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Verified Customer
Rating 4/10
2/5

"Although impressed with the quality of the product, your delivery tracking left a lot to be desired."


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Lamps Plus Inc. is a Merchant Member! Learn more

Lamps Plus Inc. is a merchant member
Lamps Plus Inc. participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,702 merchant members.