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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 9.08/10 6,825 reviews

    9.08 / 100
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    Lamps Plus Inc. is a merchant member
    Lamps Plus Inc. participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • Lamps Plus Inc. contact information

    • Address: 20250 Plummer Street
    • Contact: customerservice@lampsplus.com
    • Phone: 1-800-782-1967
    • Customer Support: 1-877-704-2425
    • Business Hours: 7 Days Per Week, 4:00 am - 11:00 pm Pacific Time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 7.35/10 7.35/10
    Chance of future purchase: Rating 8.26/10 8.26/10
    Shipping & packaging: Rating 8.24/10 8.24/10
    Customer service: Rating 8.04/10 8.04/10
    Return/Replacement policy: Rating 5.94/10 5.94/10

All 6,826 Customer Reviews

Rating 10/10
5/5
modified review posted

"The track light that I ordered came quickly. I really like the bronze fixture by my fireplace. My husband installed a dimmer switch on it, so I really like how it looks now."




Rating 10/10
5/5
modified review posted

"Although they made a mistake at first about the availability of the item ordered, they called me and gave a new delivery date along with a chance to choose a different item or cancel the order..if I could not wait. I waited. The item arrived on time (new delivery date), packaged securely and in perfect shape (large mirror). They also honored their policy of refunding 120% of the difference in purchase price if I found the exact item being sold for less (and other criteria) within 60 days of my purchase. Nice job Lamps Plus!"


Rating 10/10
5/5
modified review posted

"Great product selection, excellent prices, and prompt delivery"


Rating 8/10
4/5
modified review posted

"Very fast shipping.. One of the four lamps I bought does not work as described. "


Rating 10/10
5/5
modified review posted

"Easy to navigate website. Prompt chat responses. Very satisfied with purchase."


Rating 6/10
3/5
modified review posted

"Haven't received lamps yet. ClaudiaP"


Rating 10/10
5/5
modified review posted

"loves the items and price. fast shipment"


Rating 10/10
5/5
modified review posted

"I had made a mistake and forgot I had ordered the lamp already, but when the 2nd one came and we like it so much we kept that one too. Very good packing too. Thank you!"


Rating 10/10
5/5
modified review posted

"excellent quality of products(purchased 2 table lamps)-packed well- prompt shipping"


Rating 10/10
5/5
modified review posted

"Delivered in timely manner. Picture was exactly what I wanted
"


Rating 4/10
2/5
modified review posted

"I brought the lamps as a gift for my niece's new apartment. She really likes the lamps themselves. The shades however, are more of a beige color instead of the white that is pictured on line which is disappointing."


Rating 10/10
5/5
modified review posted

"I was very satisfied with the service from Lamps Plus. I ordered two new lampshades with harps. They arrived perfectly packed and without any damage. They look great on my lamps!"


Rating 10/10
5/5
modified review posted

"bought 2 wall lamps and love them. they were packaged well so no issues on delivery, easy to mount on walls."


Rating 10/10
5/5
modified review posted

"This light fixture was perfect for lighting the flag at the end of the runway!"


Rating 10/10
5/5
modified review posted

"Ordered two table lamps online, product was delivered shortly thereafter. Product good, transaction good. "