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Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 20250 Plummer Street
    • Contact: customerservice@lampsplus.com
    • Phone: 1-800-782-1967
    • Customer Support: 1-877-704-2425
    • Business Hours: 7 Days Per Week, 4:00 am - 11:00 pm Pacific Time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.50/10 6.50/10
    Chance of future purchase: Rating 6.83/10 6.83/10
    Shipping & packaging: Rating 7.00/10 7.00/10
    Customer service: Rating 5.91/10 5.91/10
    Return/Replacement policy: Rating 5.71/10 5.71/10

7,096 Customer Reviews

Rating 8/10
4/5
modified review posted

"Love this lamp on my sideboard, wish they were about 4 inches taller. The shades are so unique with the metal lattace. I turn them on every evening. you did it again Lamps Plus"


Rating 10/10
5/5
modified review posted

"Everything I have ordered from LampsPlus, whether in the store or online has met my highest expectations. I have bought over 20 fixtures, from track lights to exterior lights to full chandeliers with not one broken or mis-shipped item. I recommend this website & company wholeheartedly."


Rating 10/10
5/5
modified review posted

"Great selection to choose from, excellent prices, outstanding customer service."


Rating 10/10
5/5
modified review posted

"We have purchased from Lamps Plus Inc in the past and have always been very pleased with our purchase. This time was no different. Lamps were packed very well, delivered on time, and look beautiful in our living room."


Rating 2/10
1/5
modified review posted

"The lamp arrived with a very small ding in the base which I was willing to overlook - but the lamp only worked for about 1-2 days and has not worked since. It was a total waste of money - I would have been better off purchasing some cheap lamp - at least I wouldn't have felt as angry as I do for buying the lamp that I did and having it not work."


Rating 10/10
5/5
modified review posted

"Very quick in delivering product. Packed very well."


Rating 10/10
5/5
modified review posted

"Great online shopping experience. "


Rating 8/10
4/5
modified review posted

"The two lamps I ordered were to come with G9 60w bulbs ( approx $10 each). The bulbs were not included in my shipment. I called customer service and bulbs are on their way. I like the lamps and they are the perfect touch to my guest room. Just the right size. I also like the "touch" but wish there was an option to turn them on and off manually as well."


Rating 10/10
5/5
modified review posted

"Lamp was shipped and received quickly and exactly as advertised."


Rating 10/10
5/5
modified review posted

"As far as the customer service, ease of ordering and the packaging of the product my experience has been quite good. I opened the package and the light fixture appears to be in great condition. I have not completely unpacked it yet as the contractor remodeling the bathrooms has not gotten to that point yet. I don't want to subject the fixture to possible damage before he is ready to install it."


Rating 10/10
5/5
modified review posted

"Very quick delivery. Items are quality well made lights. Can't wait to have the installed."


Rating 10/10
5/5
modified review posted

"I've had very good luck with all of my purchases. I've been happy with them all."


Rating 2/10
1/5
modified review posted

"I wanted 2 of these lamps. The next week I ordered one from Bed Bath and Beyond for 69.99. Why the huge price difference?"


Rating 8/10
4/5
modified review posted

"the lamps were what i expected for 50.00 but the shipment and delivery took forever. it was 10 day before i recieved them and 4 of that was leaving their warehouse. dissapointed in the shipment process."


Rating 10/10
5/5
modified review posted

"Third product I've ordered from them. All three have been delivered quickly and without damage. Very satisfied and would recommend to a friend."


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Lamps Plus Inc. is a merchant member
Lamps Plus Inc. participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,900 merchant members.