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Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 20250 Plummer Street
    • Contact: customerservice@lampsplus.com
    • Phone: 1-800-782-1967
    • Customer Support: 1-877-704-2425
    • Business Hours: 7 Days Per Week, 4:00 am - 11:00 pm Pacific Time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.35/10 6.35/10
    Chance of future purchase: Rating 6.54/10 6.54/10
    Shipping & packaging: Rating 6.73/10 6.73/10
    Customer service: Rating 5.50/10 5.50/10
    Return/Replacement policy: Rating 5.71/10 5.71/10

7,066 Customer Reviews

Rating 10/10
5/5
modified review posted

"I ordered the Sphere Jugs and Column Indoor-Outdoor Fountain with Light
Style # V7840 for my patio yard. It arrived in a couple days. It's beautiful. The sound of water fall is so relaxing. The lights in the 3 basins make it a show piece in the evenings. It's an art piece in the day. I love my fountain, excellent purchase for the price.
Easy to set up after reading the direction 3 or 4 times.
"


Rating 10/10
5/5
modified review posted

"When I discovered that the lamp I wanted wasn't "touch activated", a customer service representative suggested a touch and glow converter...it was the perfect solution and works perfectly. Not only does Lamps Plus have excellent products, they have excellent customer service!"


Rating 10/10
5/5
modified review posted

"The light came quickly and looks beautiful. "


Rating 10/10
5/5
modified review posted

"Arrived quickly. Just what I expected it to be!"


Rating 10/10
5/5
modified review posted

"I've ordered several items from Lamps Plus and I've never been disappointed. Prices are great, the quality is there, and the service is prompt and efficient. Thanks Lamps Plus!"


Rating 10/10
5/5
modified review posted

"Received the lamps in good condition and was happy with them. Only negative was Fed Ex which had them arriving one day and then the status changed to estimated arrival Not Available. Could not get a good answer from Fed Ex, everything completely automated. Other than than that it was a good experience with my first time buying from Lamps Plus"


Rating 10/10
5/5
modified review posted

"was missing the cover strip for the cord otherwise was very satisfied fast great selection good prices free shipping plan on using again and would definitely recommend it to others
"


Rating 10/10
5/5
modified review posted

"I love the lamps and light fixtures such excellent quality,shipping is quick delivery.would recommend to all friends
"


Rating 10/10
5/5
modified review posted

"My experience with purchasing products from Lamps Plus has always been great. However, at this time I have not completed constructing the love seat, (assembly required) so I don't know if I will like the product quality. Good so far! I have been a good customer for a long time. I recently purchased a Sonneman Hankercheif light fixture that I love!
"


Rating 10/10
5/5
modified review posted

"Love the side tables. They look great on either side of my bed. Price was great and quick delivery. Very happy with this purchase."


Rating 2/10
1/5
modified review posted

"False advertising for free return shipping. Bought $900 in lighting. Only opened 2 boxes realizing they would not work in new home. I HAD to pay return shipping $224. Never buy anything from them. Horrible customer service. "


Rating 10/10
5/5
modified review posted

"I saw a similar lamp in Homegoods and didn't but it. When I tried to find it. They were all gone. Not sure how I found you, but glad I did.
I found a lamp almost exactly the same.
I was do excited, so bought it.
I Love it!
"


Rating 10/10
5/5
modified review posted

"Just want I needed and I got it on time as promised. Great price and everything wokrs. Packed nicely for shipping."


Rating 10/10
5/5
modified review posted

"Delivery was quick, returns easy and reimbursement fast. An e-mail at every step. Great communication!!!"


Rating 10/10
5/5
modified review posted

"Accommodating company; orders arrived quickly, and returns graciously accepted. "


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Lamps Plus Inc. is a merchant member
Lamps Plus Inc. participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,865 merchant members.