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Stores > Lamps Plus Inc.

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  • Lamps Plus Inc. Lamps Plus Inc. Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 20250 Plummer Street
    • Contact: customerservice@lampsplus.com
    • Phone: 1-800-782-1967
    • Customer Support: 1-877-704-2425
    • Business Hours: 7 Days Per Week, 4:00 am - 11:00 pm Pacific Time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.25/10 7.25/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 6.67/10 6.67/10
    Return/Replacement policy: Rating 6.88/10 6.88/10
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Verified Customer
Rating 10/10
5/5
2017-01-17

"Beautiful very happy with this product"

This review was modified by magg939 on January 19 2017 06:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-17

"We are very satisfied with the chandelier. You never know when you order online, however this proved to be a very good choice! It's gorgeous!!"

This review was modified by cchammett2 on January 19 2017 06:00:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-16

Great

"Lamps are beautiful for a better price
Recommend lamps plus
"

This review was modified by Drrebecca1 on January 18 2017 06:15:02 PM

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Verified Customer
Rating 6/10
3/5
2017-01-16

So far, so good

"I have received the down rod that I ordered but the fan is on back order. According to the tracking link, it should be available in another 30 days. Unfortunately the website did not reflect the back order status."

This review was modified by Nicharsh on January 18 2017 05:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-16

Fantastic.

"Love my new lamps. Just as pictured. Easy ordering, quick shipping. Highly recommend
This company.
"

This review was modified by edvel566 on January 18 2017 06:30:02 AM

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Verified Customer
Rating 4/10
2/5
2017-01-16

I have no lamps to rate!

"The first pair of lamps I ordered arrived but were unsatisfactory! I called "Lamps Plus" talked with a very helpful employee and together we selected another pair of lamps. They placed the order for me. I paid for expedited shipping because I needed the lamps quickly. Unfortunately the helpful employee failed to notice that my billing and delivery addresses were different. The lamps arrived on time at my billing address. No one was there to accept them. When I saw the delivery error, I immediately call Lamps Plus. They are working on the problem. FedEx was supposed to collect the lamps from my door-step at my billing address, return them to Lamps Plus and presumably they will be sent to me. At this point I am still waiting word from Lamps Plus. Hence the 2 star rating. If this story ends the right way, I will rate the new lamps...."

This review was modified by craftygrannyink on January 18 2017 06:00:01 AM

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Verified Customer
Rating 8/10
4/5
2017-01-15

Almost Perfect

"I received my lamp on the day I was leaving for a week-long vacation, so it took me awhile to assemble it. Assembling would have been much easier if there had been a second person around to help. The lamp looks exactly as pictured. I do like it but am a bit disappointed that the illumination isn't as strong/bright as I thought it would be. I definitely will still use it, though."

This review was modified by sukadowh on January 17 2017 11:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-15

Perfect

"Very happy with the quality of the product. I am already planning to order again!"

This review was modified by amyloeffel on January 17 2017 04:15:04 AM

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Verified Customer
Rating 10/10
5/5
2017-01-14

Finally rid of that dark corner

"Had a dark corner in the dining room. This light is perfect. We needed a slim profile. We didn't find the spot too bright when directed at the ceiling. "

This review was modified by joyce1167 on January 17 2017 12:03:18 AM

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Verified Customer
Rating 4/10
2/5
2017-01-13

Unbalanced

"Appreciate free shipping but 12 days is not great customer service these days irregardless of having a holiday in the mix. I ordered two of the same ceiling lamps and one had a manufacturing defect that does not allow the glass shade to sit level. I contacted LP's customer service and received friendly courteous support and a email confirmation of a replacement part. I do like the lights and aside from the bent bracket, they are of good quality."

This review was modified by Sr_darcangelo on January 17 2017 12:02:32 AM

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Verified Customer
Rating 10/10
5/5
2017-01-13

Lamps Plus gets a BIG PLUS !!!

"Item was perfect, shipping was fast and packaged very well !!! I will order from them again !!!"

This review was modified by thetruthbetold on January 17 2017 12:02:24 AM

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Verified Customer
Rating 10/10
5/5
2017-01-13

Close but not quite

"Beautiful fixtures, I love them but they are wired at the top of fixture and I need the bottom instead. I will have to return them but I do love the fixture."

This review was modified by susiecraft on January 17 2017 12:01:44 AM

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Verified Customer
Rating 10/10
5/5
2017-01-12

Great customer service!

"I needed help with buffet lamps and an alternate shade. Representative was knowledge, patient and worked with me until she found what I wanted. Lamps are perfect! Good quality and style.

"

This review was modified by barbaraberger945 on January 17 2017 12:00:50 AM

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Verified Customer
Rating 10/10
5/5
2017-01-12

"Lamps Plus has always beeen a good experience. Always helpful."

This review was modified by Claudia7126 on January 17 2017 12:00:36 AM

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Verified Customer
Rating 10/10
5/5
2017-01-11

Love our new lamps!

"Thank you they are beautiful and great sale. This is our second purchase."

This review was modified by barblemme on January 13 2017 12:45:01 PM

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