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Stores > Lamps Plus Inc.

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  • Lamps Plus Inc. Lamps Plus Inc. Elite Status
    • Address: 20250 Plummer Street
    • Contact: customerservice@lampsplus.com
    • Phone: 1-800-782-1967
    • Customer Support: 1-877-704-2425
    • Business Hours: 7 Days Per Week, 4:00 am - 11:00 pm Pacific Time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.73/10 7.73/10
    Chance of future purchase: Rating 8.18/10 8.18/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 7.14/10 7.14/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

9,241 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-04

Hooray Lamps Plus

"The item was delivered when expected. The packaging was great. Contained easy to follow instructions. Works as good as expected. Also, a very nice looking lamp."


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Verified Customer
Rating 10/10
5/5
2016-12-02

A Touch of Light

"I am returning a light that one needs to only touch to turn it on. I thought it would be a good reading light for an area without an outlet. It really is only a nightlight, an accent light. The service person said maybe I could keep it and give it as a gift, I said no, I really need something functional and would like the money back. She was very nice. I was sorry to hear that I have to pay the shipping back. I hadn't checked that out very carefully before purchasing. I think I will have to find the right lamp in person. Anyway, I thought the person was very personable and helpful. "


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Verified Customer
Rating 2/10
1/5
2016-12-02

Not happy at all

"I bought some landscape lamps and they looked good when I saw them on there website. However when they arrived I thought I was getting metal lights for my $350.00 but when they arrived they were cheap plastic that would not work in our yard in Florida. I contacted them to return them they said I needed a number and they would send it to me with a return address slip. I was informed to take it to Fedex or UPS to return to them and they would credit my bank card, but when I took it to Fedex they weighed the lamps and said the labels they sent me had no shipping on it and it would cost $65.00 to return it. That really made me mad so I contacted them and they said they would have Fedex send my two $15.00 shipping labels to return the lamps, but that they would take the $30.00 out of my credit for the lamps. I did not see anything on my paperwork that return shipping was at my cost. I informed them that this sucks. I would not recommend this company for anything. Screwed again. "


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Verified Customer
Rating 10/10
5/5
2016-12-02

GREAT PIANO LAMP

"VERY SATISFIED WITH SERVICE AND LAMP AND BULBS. GREAT DOING BUSINESS WITH YOU."


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Verified Customer
Rating 10/10
5/5
2016-12-01

"I purchased four motion-activated Security Lights to illuminate the corners of my property via the Internet. The purchase was hassle-free. They arrived in a few days, were undamaged, and were easily installed by my electrician. They are performing flawlessly. No complaints thus far.

Very Satisfied Customer.
"


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Verified Customer
Rating 10/10
5/5
2016-12-01

Love my lamps

"The lamps arrived timely and are beautiful."


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Verified Customer
Rating 10/10
5/5
2016-12-01

Very impressed with customer service!

"I ordered a lamp from Lamps Plus, drove an hour and a half to pick it up and the box was perfectly in tact so I decided not to open the box to view the lamp. When I got home I was so excited to hang the lamp I immediately opened the box and was so disappointed to find it was broken. I phoned the customer service line and Ruth listened to my story and said she would talk to the supervisor and get back to me, within a few hours. She kept her word and they would refund my purchase and they would not even require me to drive the hour and half to return it! I was absolutely impressed and will definitely deal with Lamps Plus for future purchases!"


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Verified Customer
Rating 8/10
4/5
2016-12-01

Perfect Fit

"Love the end table and swing-arm lamp. Only problem doesn't work with a 3-way bulb."


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Verified Customer
Rating 10/10
5/5
2016-11-30

"You light up my life"

"From the moment I ordered my lamp,to the timely delivery, to the easy assembly my experience has been wonderful!"


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Verified Customer
Rating 10/10
5/5
2016-11-29

fantastic shades

"I have bought alot of shades lately and I always come back to Lamps Plus for the best deals."


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Verified Customer
Rating 10/10
5/5
2016-11-29

"One small dent in base. Gives great light. "


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Verified Customer
Rating 10/10
5/5
2016-11-29

good Price - prompt shipping

"Ordered outdoor ceiling fan."


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Verified Customer
Rating 10/10
5/5
2016-11-29

well done

"The lamp came well packaged and undamaged. The lamp is of high quality as represented.
"


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Verified Customer
Rating 8/10
4/5
2016-11-29

Antique Brass Pharmacy Floor Lamp

"Love the lamp but the section where the light bulb goes is somewhat rusty. All other sections of lamp were in excellent condition. A new section would be nice but not worth having to return whole lamp. If not for the rusty section I would have been 100% pleased. "


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Verified Customer
Rating 10/10
5/5
2016-11-28

perfect match

"Fits in with my apartment decor"


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Lamps Plus Inc. participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,607 merchant members.