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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 20250 Plummer Street
    • Contact: customerservice@lampsplus.com
    • Phone: 1-800-782-1967
    • Customer Support: 1-877-704-2425
    • Business Hours: 7 Days Per Week, 4:00 am - 11:00 pm Pacific Time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.56/10 6.56/10
    Chance of future purchase: Rating 7.34/10 7.34/10
    Shipping & packaging: Rating 7.19/10 7.19/10
    Customer service: Rating 6.88/10 6.88/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

7,237 Customer Reviews

Rating 8/10
4/5
modified review posted

"The lights were beautiful, I just needed them in a larger size for this room."


Rating 8/10
4/5
modified review posted

"The product and the website I am totally satisfied with. I have recommend to a friend. The sales person in the San Rafael was lousy and left me feeling like I should cancel the order. He was abrupt and curt nor was I allowed to use a on line coupon. If that was the way of your company I would take me bus iness elsewhere"


Rating 10/10
5/5
modified review posted

"The overall experience was good. Wish list easy compare function good and item arrived timely. "


Rating 10/10
5/5
modified review posted

"The lamp only worked for a couple of hours and then burned out. Lamps Plus quickly refunded my money, required only a "field destroy" (did not have the hassle of sending it back), and helped me find a better match of a lamp for my needs. Thanks Lamps Plus for making the experience very easy. I will order from this company again."


Rating 4/10
2/5
modified review posted

"The lampshade was ordered on 1/13/2015 but I have not heard anything about when it might ship. I think two weeks is more than enought time to either ship or inform me why."


Rating 10/10
5/5
modified review posted

"I was looking for something specific so when a customer service rep came up online I described what I wanted and in less than a minute she had found something. It was exactly what I was looking for. Ordering was simple and the item arrived quickly and well packaged to avoid damage. I would recommend Lamps Plus and will order from them again."


Rating 10/10
5/5
modified review posted

"This was the second time I ordered from Lamps Plus Inc. and I had a great experience both times. Orders were accurate and prompt. Products exceeded my expectations."


Rating 10/10
5/5
modified review posted

"I am very pleased with my little bird lamp. It is a cheerful addition to my craftroom. The only problem I had with it was, when placed on desk level, the shade appeared to hide the bird's head, so I placed it on a higher stand which makes the bird more visable."


Rating 10/10
5/5
modified review posted

"The lamp arrived in a week, came well packed. I was able to quickly assemble the lamp.
I am truly pleased with the beauty of this lamp! It is exactly as described and the quality is obvious. I certainly recommend this lamp!
"


Rating 10/10
5/5
modified review posted

"Had to return item when it didn't work out for my needs; however, the return staff were very helpful and friendly. "


Rating 8/10
4/5
modified review posted

"I ordered a set of nite stand lamps. One of them didn't work when I received it. I called & they sent a replacement. They didn't require me to send back the bad one like their policy originally states. Very nice people to work with and good quality products at reasonable prices."


Rating 10/10
5/5
modified review posted

"Thank you for the ease of purchase and fast delivery .
"


Rating 10/10
5/5
modified review posted

"easy ordering, quick delivery"


Rating 2/10
1/5
modified review posted

"I have yet to receive the item I ordered."


Rating 10/10
5/5
modified review posted

"Well package and arrived promptly. Both my girlfriend and I like the lamp."


Lamps Plus Inc. is a Merchant Member! Learn more

Lamps Plus Inc. is a merchant member
Lamps Plus Inc. participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,909 merchant members.