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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Lamps Plus Inc. Lamps Plus Inc. Elite Status
    • Address: 20250 Plummer Street
    • Contact: customerservice@lampsplus.com
    • Phone: 1-800-782-1967
    • Customer Support: 1-877-704-2425
    • Business Hours: 7 Days Per Week, 4:00 am - 11:00 pm Pacific Time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.73/10 6.73/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 5.96/10 5.96/10
    Customer service: Rating 3.75/10 3.75/10
    Return/Replacement policy: 0.00/10

7,663 Customer Reviews

No Avatar

Verified Customer
Rating 6/10
3/5
2015-07-29

"Both items arrived damaged. I'm waiting for the exchange process before final decision on rating. "


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Verified Customer
Rating 10/10
5/5
2015-07-27

"This little lamp is perfect for my small living area. It arrived on time and came with a bulb. That was a nice surprise. The price was great, too! Thanks guys!! "


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Verified Customer
Rating 8/10
4/5
2015-07-27

"Light is as expected but it seemed to take longer to get it than I thought. Used to Amazon"s tremendous turn around."


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Verified Customer
Rating 10/10
5/5
2015-07-26

"Fast shipping and items were just as described. Very happy with my purchase."


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Verified Customer
Rating 10/10
5/5
2015-07-26

"very happy with every aspect of service"


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Verified Customer
Rating 8/10
4/5
2015-07-26

"Delivered quickly, fair price, lights are very bright as described, housing and bracket are cheap plastic, only time will tell how they hold up. Instructions with lights are out of date and fail to show current installation procedures, ( not Lamps Plus ) , fault. After having a problem, Lights Plus responded in an attempt to fix the problem, and offered to replace fixture. I was able to fix the problem myself. "


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Verified Customer
Rating 10/10
5/5
2015-07-25

"I love the style, quality, and weight of this lamp. It was much nicer then any lamp that I found in the lamp store.

Unfortunately, I didn't read carefully enough and I didn't notice that the lamp cord comes from the top of the lamp right below where the hardware for the bulb is. I think that it is a weird design They did state the cord location in the description. My fault and I'm keeping the lamp!"


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Verified Customer
Rating 10/10
5/5
2015-07-25

"I love the fixture!!!

Very pleased with everything"


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Verified Customer
Rating 10/10
5/5
2015-07-25

"I love having a handy USB port on this lamp -- I use it to power my I phone overnight. Anything to help reduce the number of extraneous power cords around my apartment is a blessing. "


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Verified Customer
Rating 2/10
1/5
2015-07-25

"RECEIVED MY ONE LIGHT FIXTURE 2 WEEKS AGO...STILL WAITING FOR THE 2ND ONE.....WHEN????"


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Verified Customer
Rating 10/10
5/5
2015-07-24

"All three lamps were very well packaged for shipping and were delivered when promised. "


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Verified Customer
Rating 10/10
5/5
2015-07-24

"Set up was easy; the motor is very quiet anf the effect is exactly what we wanted."


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Verified Customer
Rating 10/10
5/5
2015-07-24

"Great service, great products!!"


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Verified Customer
Rating 10/10
5/5
2015-07-24

"The shades came on time, as promised. They are perfect & look terrific. "


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Verified Customer
Rating 10/10
5/5
2015-07-24

"Delivery was prompt and the product was as I ordered."


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Lamps Plus Inc. is a Merchant Member! Learn more

Lamps Plus Inc. is a merchant member
Lamps Plus Inc. participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,713 merchant members.