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Stores > Lamps Plus Inc.
  • Lamps Plus Inc. Lamps Plus Inc. Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      91311
    •  
    • BUSINESS HOURS
      7 Days Per Week, 4:00 am - 11:00 pm Pacific Time
      GENERAL PHONE
      1-800-782-1967
      FAX
      n/a
    • SUPPORT EMAIL
      customerservice@lampsplus.com
      SUPPORT PHONE
      1-877-704-2425

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.58/10 8.58/10
    Chance of future purchase: Rating 8.79/10 8.79/10
    Shipping & packaging: Rating 9.50/10 9.50/10
    Customer service: Rating 8.91/10 8.91/10
    Return/Replacement policy: Rating 7.14/10 7.14/10
Voice your opinion! Review Lamps Plus Inc. by clicking a star below.
Rating 2/10
1/5
2017-04-11

Returns are Expensive

"Watch carefully for the Free Shipping *and Free Returns*. We just got stuck paying $50 to ship an item back that did not work out for us. Not happy at all with the shipping charge. I could drop it off at a store if was willing to drive 5 hours. Unfortunately, this experience was enough to make me order my chandelier and ceiling lights elsewhere."


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Verified Customer
Rating 10/10
5/5
2017-04-10

I am very pleased with the selection, price, and customer service.

"Great! I am very pleased with the selection, price, and customer service."


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Verified Customer
Rating 10/10
5/5
2017-04-05

Love my lamp

"The selection is incredible and I got my beautiful lamp very quickly. Many compliments on it. "


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Verified Customer
Rating 10/10
5/5
2017-04-05

Perfect!!!

"Loved the lamp and delivery was great. I just wish my order from another company was as great of an experience.
"


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Verified Customer
Rating 10/10
5/5
2017-04-04

Excellent

"Excellent times two! Great photos. "


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Verified Customer
Rating 10/10
5/5
2017-04-04

Always satisfied

"I have purchased several items from Lamps Plus over the years. Lighting fixtures arrive when expected and are securely packaged. One time a few years ago a globe arrived damaged and customer service was right on it, sending out replacements immediately.A very easy company to do business with. E.W."


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Verified Customer
Rating 6/10
3/5
2017-04-04

Delivery of the shade took about 10 days. Yes, they are on the other side of the country.

"The shade itself is delightful. Will shop with you again."


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Verified Customer
Rating 10/10
5/5
2017-04-03

VERY SATISFIED

"Very well made and was easy to put together. Looks very real, not cheap looking. "


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Verified Customer
Rating 10/10
5/5
2017-04-03

end tables

"great product fast delivery "


CindyAlbright's Avatar

Verified Customer
Rating 10/10
5/5
2017-04-03

Floor lamp, lampshades, mirror.

"Great experience, quality products, packed very well, fast shipping. LOVE THEM!! Will definitely buy from them again :)"


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Verified Customer
Rating 10/10
5/5
2017-04-02

Great lighting

"We searched multiple resources for lighting that fit our style. Lamps Plus offered a wonderful variety to select from, complete with detailed descriptions. We usually prefer to purchase in-store, but the choices were much more plentiful at Lamps Plus. We have book-marked them for future needs."


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Verified Customer
Rating 2/10
1/5
2017-04-02

Item was shabby and was of poor quality.

"Spoke to LamPlus for a return and refund. Experience was courteous, polite and professional . Thanks for your customer service. "


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Verified Customer
Rating 10/10
5/5
2017-04-02

Perfect

"As pictured. Quick delivery"


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Verified Customer
Rating 10/10
5/5
2017-04-02

Beautiful ‼‼‼ will be ordering again ❤️

"Will be ordering again, so HAPPY ❤️❤️❤️"


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Verified Customer
Rating 10/10
5/5
2017-04-02

PERFECT TRANSACTION

"I can not tell you how much I love this purchase. Exceptional quality."


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