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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Lamps Plus Inc. Lamps Plus Inc. Elite Status
    • Address: 20250 Plummer Street
    • Contact: customerservice@lampsplus.com
    • Phone: 1-800-782-1967
    • Customer Support: 1-877-704-2425
    • Business Hours: 7 Days Per Week, 4:00 am - 11:00 pm Pacific Time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.88/10 6.88/10
    Chance of future purchase: Rating 6.76/10 6.76/10
    Shipping & packaging: Rating 6.62/10 6.62/10
    Customer service: Rating 5.91/10 5.91/10
    Return/Replacement policy: Rating 3.33/10 3.33/10

7,395 Customer Reviews

Rating 10/10
5/5
modified review posted

"Our purchase came much faster than expected & we were very satisfied because we have been looking for these bulbs everywhere for over a year but could not find them until we came onto your site. Will use this site in the future. "


Rating 10/10
5/5
modified review posted

"I bought two torchiere lamps. We like the first one so well, we ordered another. They are substantial with a good weighted base to help keep them stable. We have high cedar ceilings and the glow upward makes it nice and rosy. The service was superb. Had the lamps in three days. We will remember you for our other needs. Good to find a good store that is reasonable and prompt. I don't have the invoice # handy but they were the $99 lamps and well worth more than that."


Rating 10/10
5/5
modified review posted

"Fixture arrived quickly and in perfect condition"


Rating 10/10
5/5
modified review posted

"The Lamps I received were not as pictured on line. I contacted Lamps Plus and they very graciously agreed to refund my money and pay the return postage."


Rating 10/10
5/5
modified review posted

"this about the 4th lamp I bought ftom Lamps Plus. Never even thought of returning any of them. All perfect."


Rating 10/10
5/5
modified review posted

"I received my purchase in a timely manner and I love the ceiling fan. It is beautiful and it looks great in my kitchen."


Rating 10/10
5/5
modified review posted

"Best ever. Great mirror great price and super fast delivery."


Rating 10/10
5/5
modified review posted

"This is my 2nd purchase from Lamps Plus and I am totally satisfied with both experiences. Unfortunately I need to return my recent purchase and I hope that goes smoothly. The lamp shade i need is for a bouilotte lamp so the one i purchased won't do the trick! "


Rating 10/10
5/5
modified review posted

"Beautiful Lamp. Finishes kitchen remodel. Came ahead of expected delivery date."


Rating 2/10
1/5
modified review posted

"Never received my order. Called Friday the 10th to see info. Was supposed to email."


Rating 10/10
5/5
modified review posted

"Very quick delivery. Well packed and easy to assemble. Looks even better than the pictures."


Rating 10/10
5/5
modified review posted

"My order came quickly and safely, as usual. Thanks Lamps Plus!"


Rating 10/10
5/5
modified review posted

"Great selection, Quality products, fair prices, fast delivery in a well protected package."


Rating 10/10
5/5
modified review posted

"Two lamps were delivered on time and in perfect condition. There were three packages. One for each lamp and one containing the two shades. The packing was great so there was no damage even though the lamps traveled from California to Michigan. The lamps are very nice and look beautiful in the room."


Rating 10/10
5/5
modified review posted

"Outdoor lamp we bought is fabulous! We just had a new front door and side lites put in. They have really beautiful stained glass accents in them. This lamp from Lamps Plus looks like it was made to match Stained Glass in door! Can't wait to put it up in place of the brass light that has been there for many years! We felt sure of dealing for quality products with Lamps Plus since previous indoor ceiling lights are beautiful (covered in quality crystals not the cheap plastic ones so many other companies have).
"


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Lamps Plus Inc. is a merchant member
Lamps Plus Inc. participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,859 merchant members.