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"Do not use these cowboys. My order should have been received in 9 days. On day 10 I contacted them for an update to be told there was an issue with the fabric and that the new fabric would arrive 3 weeks later. They promised to keep me updated on receipt of the fabric - they didn't. 4 weeks later I contact them for an update to be told the fabric hasn't arrived. I tell them to cancel my order and request a refund. Apparently despite the fact they have broken our contract it will take 30 days for a refund. So after 30 days no refund and I chase them again. Apparently my card has become void and so they couldn't refund me but didn't have the decency to contact me. My card had expired but if they had bothered to pick up the phone I would have told them the details without issue. I have finally got a refund but only after threatening to go back to my credit card company! Don't use them! In fact they continue to harass me with emails even when I've expressly told them I do not want to be contacted by them again."
"Terrible experience... All promises at the start then they took a week to deliver my order when it was advertised as next day, when it arrived was completely wrong which you would expect an 'I'm sorry we will collect them straight away' instead i got 'oh well don't you like those ones?' obviously by this time I had lost my faith and asked for a collection and refund. 'Um ok I can speak to accounts, refunds take 30 days' After that I was treated like the bad guy and being unreasonable and they even told me they had been trying to email me and it bounced back so it was now a fraudulent case because I was using a different email. I only have one email address! Hugely frustrating, very unprofessional. These people have very strange ideas about what good customer service is.My advise is stay well clear, much much better companies with similar pricing out there "
"If you are looking for the most affordable yet high quality curtains, roman blinds and bedspreads, Kurtinz can help you. It helped me in my quest to get all the essential home furnishings for my home."
"I have came upon Kurtinz. At first, I was reluctant to try their services. But I said to myself, “There’s no damage in trying.” I have gone to their web page and from then on, I dropped in really like with their promotions. I’m a individual who wants to get finest great quality smooth furniture without investing too much. Kurtinz has it for me. I believed that getting top great quality furniture at house inexpensively variety was too excellent to be real."
"I have never been so pleased with a pair of curtains as I was when I hung these up from kurtinz.com. I have had nothing but good comments off my friends and family, very very happy indeed."
"I bought a fabulous Roman Blind from kurtinz.com I am so pleased I will be using them to furnish my daughters room too. The service I received and the communication was second to none these come well recommended."
"I ordered two sets of curtains and roman blinds with this company. In both cases I was very much satisfied with the quality of the items produced and with the excellent customer servise. If I need to order new curtains/roman blinds, I will definitely choose Kurtinz.com!"
"I have ordered curtains from Kurtinz two times now. They are so much cheaper than anyone else and the quality is superb. Very pleased."
"At last I found a site that supplied me with the curtains I have always dreamed of. I bought a very nice pair of made to measure curtains and the quality is second to none, I am very very pleased indeed."
"I have bought from kurtinz.com more than once and ever time has been the most pleasant experience. My last purchase was a roman blind made from a absolutly georgious fabric i chose, i love it.! "
"I just wanted to thank Kurtinz for the wonderful customer service experience they provided me (Sandra was fab). I was so pleased that the roman blind I ordered arrived so quickly and my son was over the moon with his new bedroom. The blind looks fab and I'm really happy with its quality and fit.Thank you once again. I'll be sure to use your services again and recommend you to my friends."
"I bought the most exquisite ronan blind from this company, it has made my living room so homely, every single person who comes into my house has to comment on how lovely it looks. From the moment I placed my order to the time I received my roman blind the service and quality I received was second to none. I will without doubt be shopping with kurtinz.com again."
"I purchased 25 meters Lavinia Berry F0116 01 from Kurtinz.com and are completely happy with the service I recieved, after I placed the order I was a little unsure if I ordered the right pattern so I contacted them and was advised that I could change my order if I wanted to, however after speaking to them I realised what I ordered would work with my colour schemes of the rooms. My material arrived in no time and I am more than happy with it. I would highly recommend the company to anybody as there attitude and customer service was second to none. "
"I ordered made to measure curtains online from Kurtinz.com and am really pleased with the finish product. The curtains were as well made as other made to measure curtains I've recently bought in my local high street. I found the website easy to use and communication with customer services was excellent. I'd definitely use them again."
"This company are very quick to help initially and take your money but following their mistake (I'm still without my curtains 3 months later) they will not refund. Completely unreasonable to deal with and they rely on there being little consumer protection where made to measure goods are concerned. My advice is to steer clear."
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