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"I purchased some Adobe software from this site. It took forever to arrive!! I entered the license key that they provided and upon activation of the software, I received a notice that the serial was not valid! I contacted Adobe and they informed me that the license I received was not genuine!! Further, I was informed that IVMshop is NOT an authorized dealer of Adobe software. Here is a copy of my chat transcript with Adobe:Please hold as we route your chat to an Adobe Representative.Hello! Welcome to Adobe.com! My name is 'Kenneth'.Kenneth: Hi, may I have your first name please?Don: HiKenneth: Hello.Kenneth: I'll be glad to help you with your purchase today.Don: is IVMshop a legal Adobe dealer?Here is a link to one of the Adobe products that they are selling:http://ivmshop.3dcartstores.com/Adobe-Photoshop-CS6-Win_p_569.htmlKenneth: Let me check that.Don: okKenneth: I'm sorry, it's not a legal website.Their "USA office" is also very shady too! If you check it out on Google maps "Street View" you will see that it is an Allstate Insurance office!!!!3725 Walden Avenue Suite 55Lancaster, NY 14086"
"Purchased an Adobe product from ivmshop, and was please to get a call from their tech support after I left them 2 messages, and a live chat request for someone to help me. I was please with their service, and I liked their prices. I will bookmark them for possible later purchase in the future. "
"I was very pleased with a previous purchase and expect similar results with the recent one which has not yet been received. I will respond again, pro or con as is fitting. Please note my new email address: <email@example.com>"
"Great price, arrived earlier than expected. I will do business with ivmshop.com again."
"I plan to report this company for fraud if they don't refund my money immediately. They have debited my credit card but have not provided the product, nor responded to my emails asking where the product is. "
"Excellent service when it comes to keeping the customer happy. Corrected error in product shipped within 1 hour of discussion on telephone. James you are an angle with a 5 star rating.Thank youJoseph BergmannTelephone 610-506-1455"
"Fast, efficient service. A good retailer."
"The electronical delivery never happened so far after one week from the order. Also, as a customer living overseas, I would expect to get the confirmation phone call on local daytime or in the evening, and not at 1 am, when I'm in asleep. The ordering process was good though."
"The ease of purchase as well as the swift manner that the product was at my doorstep, would make me come back to order from you again."
"I thought the additional purchase security was an added value and will do business again."
"Ordered QuickBooks through the ivmshop, only to find later that year that my license was not a valid one. It took at least a couple weeks to contact these people, and they sent me another license. After trying to register this one, I received a call from Intuit (QuickBooks) to tell me that this license was NOT legal either. I ended up buying a license through Intuit. Since then I have been promised and promised a return on my original cost from ivmshop, which was only "lip service". They ARE NOT planning to return my money for the illegal versions they tried to sell me TWICE.!!! I would HIGHLY recommend NOT to use this company for anything. Ignore the prices...they are a seedy company.!!!!"
"Order promptly filled, there were some moving parts in the download procedure that may confuse a more novice computer user, but otherwise no problems. The license to the Adobe product is stated to be a volume license which begs the question of whether I will encounter a problem with this in the future, but all good so far."
"Your form that I filled in was not friendly, it took me three tries to complete it. Overall however I saved a lot of money, andI appreciated that"
"yes just the cd-rom don't work"
"Price was great Product arrivedTracking info did not work and I was not certain if this was an actual diskOr downloadable product. Made three phone calls and got Nobody is here we'll get back to u With nobody contacting me any of the three times. Customer Service not the best and I rarely take time to fill shit out unless I'm really impressed or really unimpressed "
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