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Ratings Rating
Full Rating Profile
  • Rating 4.70/10 207 reviews

    4.70 / 100
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    infofree.com is not a merchant member
    infofree.com does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
  • infofree.com contact information

    • Address: 1300 S El Camino Real Suite #380
    • Contact: help@infofree.com
    • Phone: 1.877.448.0101
    • Customer Support: 1.877.448.0101
    • Business Hours: 8:00 AM - 5:00 PM (CST)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 2.50/10 2.50/10
    Chance of future purchase: Rating 1.88/10 1.88/10
    Shipping & packaging: Rating 3.13/10 3.13/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 207 Customer Reviews

Rating 10/10
5/5
modified review posted

"Saved me almost 40% in marketing expenses and that is before including revenue from new sales. I've recommended this product before and will continue to recommend it in the future."




Rating 2/10
1/5
modified review posted

"this is the worst service ever! I had a 1500 mailing in October 2013 and here it is January 2014 and I am still getting bounced invitations. I paid for the year( BIG MISTAKE )assuming they were reputable. They will not refund my money for the year. I've lost thousands of dollars due to this bad mailing. DON'T USE THEM, YOU WILL WASTE YOUR MONEY THEY ARE HORRIBLE!

Check out my pic..this is from a mailing of 1500. Each pile contains 25 envelopes that were returned due to "bad address". This doesn't even count the number of households that didn't return and threw it away.
"


Rating 4/10
2/5
modified review posted

"Tried to cancel my service. I cancelled before my renew date. They cancelled my service but continued to charge my card. When I emailed them about the issue, they refused to provide a refund AND refused to reinstate my service for the month that I paid.

Beyond that, the email list that I downloaded had a 70% bounce rate.

Mediocre product and HORRIBLE customer service.
"


Rating 2/10
1/5
modified review posted

"This used to be a good value a year ago when I started to use it, so I did not care about the low quality leads as much, but now it is an overpriced service with low quality product. Customer service is horrible as well very unknowleadgeble and rude staff."


Rating 10/10
5/5
modified review posted

"Everything is great so far!
Thanks.
"


Rating 4/10
2/5
modified review posted

"I am disappointed at how few email addresses are available. "


Rating 2/10
1/5
modified review posted

"Pretty disappointing!

Just cancelled a subscription that i've been dutifully been paying for the last 12 months, and havent really been using except today. They advertise a list of "Businesses with email addresses" which is what i want, but after trying 5 different reports, i find that the email addresses arent there.

I called and get told that I have a "Classic" subscription and was told that in order for me to download the list to actually GET the email addresses i need to subscribe to their new platform with a new set up fee of $100! Or, i could cut and paste 1000 email addresses into the spreadsheet...I might get a credit as a favour for my last month, even though i've been a loyal customer for 12 months, using it 1 month for a report or two. I cancelled immediately, and was told "over 50 bucks”?...well exactly!

So, beware, you're not getting what you think you're getting, i was rather brashly told that "nowhere do we say that you're actually getting the download of the email addresses on the Classic platform…” For a sales organization, poor customer service i have to say!
"


Rating 6/10
3/5
modified review posted

"No jumping up and down.
No heel clicking.
"


Rating 8/10
4/5
modified review posted

"Love the potential leads, but it would of been 5 star with a little more email on consumer side."


Rating 10/10
5/5
modified review posted

"so far we have been able to get the list we need---only wish these list were easier to print"


Rating 10/10
5/5
modified review posted

"In looking for Medicare Beneficiaries and their exact birth month and birth year I have been satisfied with infofree's accuracy."


Rating 8/10
4/5
modified review posted

"-1 star for having tons of duplicates. Also I've never seen B2B lists with so few contacts on them. What am I supposed to do when I follow up with a warmed up call? Hey, guy, did you get a postcard by chance?
And I work at a printing company so I've seen a few lists in my day.
"


Rating 2/10
1/5
modified review posted

"I work for the USA oversea, and i can´t to use yours services. "


Rating 2/10
1/5
modified review posted

"They are not just a ripoff but they hung up on me and said no refund when I never asked for a refund."


Rating 10/10
5/5
modified review posted

"It's been all good. Unique has been great as well."



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