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Ratings & Trust

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Full Rating Profile
    • Address: 333 Paseo Sonrisa
    • Contact: support@imarketcity.com
    • Phone: 909-594-4633
    • Customer Support: 888-999-0958
    • Business Hours: 9:00am - 5:30pm Pacific Time
    • Fax: 909-869-6430

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

12 Customer Reviews

No Avatar

Verified Customer
Rating 4/10
2/5
2014-08-18

"Still waiting for the order"



No Avatar

Verified Customer
Rating 2/10
1/5
2014-08-10

"I sent 2 emails inquiring about my order. imarketcity answered the 2nd one saying that the product I ordered was not available and that they "tried to contact me by phone". I have no evidence that the phone call occurred. What the email said was "is out of stock and the ETA for the unit is 2 weeks". I first requested (about 2 days ago) that they backorder and I would wait the 2 weeks. I got no response. I don't have a lot of confidence when I don't get a response. I sent a request to have the order cancelled about 24 hours ago. I have not yet heard from them. I hope I eventually do hear from imarketcity. If they charge my CC, I will contest it."


No Avatar

Verified Customer
Rating 10/10
5/5
2014-07-21

"I was very impressed by how quickly the product was delivered. It was the second time I used imarketcity because they had the best price. Will think of them again as I need to get things for my home."


No Avatar

Verified Customer
Rating 10/10
5/5
2014-07-13

"imarketcity was extreamly quick with delivery ! I ordered on Sunday and it was delivered on Wednesday !
I am a very satisfied customer :)"


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Verified Customer
Rating 10/10
5/5
2014-05-29

"Delivery time was excellent."


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Verified Customer
Rating 10/10
5/5
2014-05-27

"Deliveried on time. Thanks."


kennethbrewster's Avatar

Iowa Verified Customer
Rating 4/10
2/5
2014-05-08

"Web site did not indicate they were out of stock on the item. Not only were they out of stock, but they were having difficulty getting it from the manufacturer. They could not even promise it in 2-3 weeks, which would have been too long for me in any case. Their response was that they do not have the capability to automatically update their web site; they must do it manually. Oh, well!"


No Avatar

Verified Customer
Rating 10/10
5/5
2014-04-28

"Quick and fair priced, good quality.
"


No Avatar

Verified Customer
Rating 4/10
2/5
2014-04-15

"Item was out of stock. Had to call in to get refund quickly. "


No Avatar

Verified Customer
Rating 10/10
5/5
2014-03-25

"Very prompt and delivered merchandise as promised. Merchandise is of good quality and the price is great. I will continue to use this service for my toner needs. Thanks, Jack"


Rating 2/10
1/5
2013-08-27

"I bought a phone from them and I was told it had a ringer control knob. It didn't so the phone is no use to me. It has a volume control on the headset but not a adjustable ringer knob. The ringer is loud and I can not have that in my small apartment. I specifically bought it because I could turn the ringer off or lower it if I wanted. I called them over and over about this and they never returned my calls. After I did finally get a response they tell me they can't return or exchange it. That's not good business over a $25 phone that I was told had a ringer control on it. DO NOT BUY FROM THIS COMPANY! They will not work with you if it is there fault the problem happened in the first place. "

This review was modified by josij on August 27 2013 05:14:25 PM

Rating 2/10
1/5
2013-03-01

"I'm writing this review after dealing with this company since December 2012 for a defective product. The CEO finally contacted me after many contacts with customer service to say the product would be replaced. I received the same defective product , still broken. Hopefully someone will read this before purchasing from IMarketCity and experiencing the same run around. I'm in the process of filing a complaint with the better business bureau"


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