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"I bought a handbag which was claimed as 100% authentic Valentino handbag.When it arrived the tag was saying Mario Valentino, which has nothing to do with Valentino Garavani, the famous designer. This handbag is worth $50-100 and I paid for it almost $500. I wouldn't recommend to buy any handbags from ideeli.com"
"I have been using Ideeli for over 2 years now. I have ordered shoes, shirts, dresses, skirts, jeans, and many other items. I have never had a problem with returning an item. My one complaint is that they use the slowest UPS service, it can take up to 7-10 business days (1-2 weeks from the day it ships) for you to get your item. And it takes them up to two weeks to process your returns. That being said, all of the items I have ordered, including designer name brands, have been legitimate. Customer service is available via instant chat online and they are always very helpful and nice. I will continue to use this site."
"They are dishonest, unethical and passive aggressive. They do not keep their word."
"I wouldn't count on them at all. I purchased an item 29 of Jan, and I supposed to receive it at 3 of Feb. I bought it as a Valentine's day gift. Today is 13 of Feb and I still didn't receive it. I communicated with them three times. First time, they promised that I will receive it soon. Second time, they said they don't know where is my package. After all, they send me an email with this respond "We have notified the shipping company and they will be starting an investigation into the issue within 24 hours. Their investigation should be resolved within 8 business days and they may contact you via phone during that time." !!!!!!!!Tomorrow is Valentine's day and they want to investigate and resolve the problem within 8 days!!!!! So I should tell to my boyfriend that he will receive his Valentine's day gift within 8 days!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This is unacceptable for the online purchase site, which their commitment to on time shipping is the first rule to be successful."
"Ideeli is a flash sale website that carries luxury/high end items at a discount rate. I am not a member of First Row, a service that the consumer pays for to have access to sales an hour before they go live for $7.95 per month. I purchased a pair of Gourmet Quattro skate shoes that have a retail of $120, and on average sell for $90, for the price of $49.54 shipped. The shoes were excellent, shipping was within the time frame. I was very pleased with ideeli.com and will definitely buy from them again. "
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