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Ratings & Trust

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Full Rating Profile
  • ID Card Group
    • Address: 3410 Industrial Blvd, Ste. 105, West Sacramento CA
    • Contact: sales@idcardgroup.com
    • Phone: (877) 868-0012
    • Customer Support: (877) 868-0012
    • Business Hours: 7:00 am to 5:00 pm PST, Monday - Friday
    • Fax: (270) 398-2903

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

176 Customer Reviews

Rating 2/10
1/5
2015-07-14

"Terrible Customer Service.
I purchased a printer and supplies from them with my US issued and based AMEX card. Some days afterward I received an email that they only take T/T (which dont protect the consumer as credit card purchases do) without giving me reason. After I asked why, they responded (after some days) that the card was from Mexico. NO IT IS NOT. I replied with the US billing address, to prove the card's emission, and the just replied that they would only accept T/T. I dont know what type of scam they are running, that does not protect the consumer, maybe their products are not good and they dont like to deal with demanding clients. Anyway, bought it somewhere else, with the same card, and got a much better service. "

This review was modified by marketingguy on July 14 2015 10:14:57 AM


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Verified Customer
Rating 8/10
4/5
2012-12-06

"Local company that was able to deliver to me quickly at a great price. They called to confirm my address even. The ribbon that I ordered has ripped a couple of times however. "


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Verified Customer
Rating 6/10
3/5
2012-12-03

"Waiting too long for getting order."


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Verified Customer
Rating 10/10
5/5
2012-11-18

"I found the service just wonderful. In fact I have placed 2 more orders after I got the first order."


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Verified Customer
Rating 10/10
5/5
2012-11-16

"I took advantage of the online sale price and was very pleased."


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Verified Customer
Rating 10/10
5/5
2012-11-10

"ID Card Group has always met my expectation they're a company to deal with.
The deliveries are just when they say. I have tried other providers but I don't get the service and pricing that ID Card Group provides. "


Maya2013's Avatar

Verified Customer
Rating 10/10
5/5
2012-11-03

"The best. Great item, great price and fast shipping
A+ 5 stars I will do business again. :)"


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Verified Customer
Rating 10/10
5/5
2012-11-02

"I was very pleased with your fast service."


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Verified Customer
Rating 10/10
5/5
2012-10-29

"Great. Got Just what I needed."


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Verified Customer
Rating 2/10
1/5
2012-10-29

"Horrible! After about two to three business days, I got an email saying they couldn't get a verification from my Credit Card company and so wouldn't deliver the printer I had ordered. They could have tried harder in calling the Credit Card company (which was Chase). This was after already charging my credit card. In other words, the money was already paid by visa. So I was frustrated with the delay of the whole thing. I ended up buying the same printer from another vendor."


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Verified Customer
Rating 10/10
5/5
2012-10-16

"I've used ID card group for several years. Fast delivery. Good product selection. "


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Verified Customer
Rating 10/10
5/5
2012-10-15

"Professional & efficient."


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Ladson, SC Verified Customer
Rating 10/10
5/5
2012-10-02

"Great! Easy to order and fast delivery."


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Verified Customer
Rating 10/10
5/5
2012-10-01

"I've always been very happy with ID Card Group purchases and their service."


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Verified Customer
Rating 10/10
5/5
2012-09-30

"Easy ordering, fast delivery"


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