Computer Hardware & Software
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"I sent my iphone 3GS to them because the place I had used before said that they were backed up. I thought my phone needed a new battery but I wasn't sure. For some reason it would not go past the apple screen. So they contacted me and told me that the battery is dead and it needs a new logic (mother) board. That would cost $209. Well I was not going to pay $209 to fix it because I could get a new ipod touch (my phone was off contract for some time) for less than that anount. So I get my phone back and plug it into my PC and it works. The battery was down to something like 2% or so. I will not be doing business with them in the future. "
"Years ago I had great luck when my iPod needed repair. iResQ suggested that I replace the battery as well (since they also had it open to replace my hard drive). I approved that.Now when my MacBook needed a hard drive, I am not so pleased with this crew. The MacBook had to be returned to iResQ since the new hard drive also failed. When I finally had possession, I could not reinstall my now current backup. Apple Store suggested the battery needed replacement. If I had know about this item, I may have had iResQ do that as well.Regardless, iResQ sent my MacBook (with its now good hard drive) to a temporary address they had on file initially. Then they charged me another $18 to return laptop to my permanent address. There are many lessons learned in this order, and I hope they implement them in future orders."
"Wonderful, quick service. Very friendly staff that made the painful process of a ruined computer as easy as possible. Would definitely use again and recommend to friends!"
"To all you APPLE (freaks n geeks) and iPOD addicts! You have to check out this company called IRESQ.com. When my friend ran over my 30GB iPod with her car tire, I was super sad! But then I found this company. You place your order online. Estimate was $49; final total came out to $58 (including SHIPPING BABY!). Less than 1 week turn around time, constant email updates (iPod rec'd, being repaired, shipped, and finally DELIVERED!). Whoever had the MAGICAL MIGHTY MIND to come up with such an awesome process needs a round of applause! I am so happy, I can't stand it! I am "BURSTING with FRUIT FLAVOR RIGHT NOW!!!!" SUPER STOKED."
"I was very impressed with your service. My IPOD’s faulty nature have been a major source of frustration and you provided a workable solution to get both back working at a very reasonable cost. You suggested I send the Nano back for an Apple repair and they took care of it so I really appreciate the advice on that unit. You fixed my other IPOD for $5!! I will ABSOLUTELY use your service again and recommend it to others. Thanks again and keep up the good work."
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