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"This company is. more than likely, a total scam. I have tried for more than a year to get a refund on a coffee maker that I "purchased" from them and never received. I cancelled my order and demanded a refund for the purchase price of $61.30. It''s been almost a year, and my refund has never come. I'm finally, approaching my credit card company for help. I wonder if a group of folks, like us, who've had similar experience with this "company" (MetroMarket iKitchen.com) could get anywhere with IC3. Has anyone, out there, ever considered this? Thanks for reading on - my advice to everyone is to, promptly, use your trigger finger and click away from their website! "
"iKitchen and iGadget are scams. I bought a coffee maker from them and they canceled the order.
On Feb 26, 2010 they charged me $9.95 - a small amount but illegal just the same. It's a slick scam where they steal small amounts from a lot of people and the charges are so small most people don't notice. The company is Comm Services LLC of Ocean, New Jersey.
"I like the reviews provided By Frank and the one before. Clearly they are fake reviews intended to improve the rating for iKitchen. Just look at the reviews they have provided: both of them the highest rating and both of them for the same two companies, both owned by the same fraudster. I myself have shopped at iKitchen and everything the negative comments have pointed out is true."
"Terrible experience!!! They sell product out of stock. I bought a meat grinder and by the third week it didn't arrive. No telephone to contact. Had to cancel through e-mail. At least they didn't charge since product was out of stock."
"I ordered a calculator from them and they said it would be 3 to 5 days before it shipped. 2 weeks later I contacted them and they said sorry we had problems with shipping and that it would be shipped in the next dew days and I would recieve a tracking number etc. A week later still nothing so I told them to either ship it in 48 hours or cancel it. They opted to cancel the next day. Still another week gone by no sign of my refund yet. i'll be calling my credit card company to dispute the charge. I'll also be contacting the better business bureau"
"I received a 'sale' email from Ikitchen so I immediately tried to purchase the Cuisinart coffee grinder. Of course they were out of stock and it's been nearly two months. I have since closed the credit card account so I asked for a refund check. 'They can't do refund checks' I was told and that any refund will also be delayed.
I've had it with this company. It is unethical to take people's money for items you don't have. Much bigger companies have been sued for this type business.
I am contacting my state's attorney general. It looks like the web site is owned by a local company here in Washington state anyway so my attorney general would be appropriate."
"I ordered a Cuisinart coffee pot on 7/24/09. I am still waiting for it's arrival. I have asked repeatedly for a credit to my visa and they have yet to do so. They continue to tell me the product is back ordered. I will never do business wiht them again. I am trying to figure out how to file a claim against them withe the BBB or another agency that monitors on-line retailers."
"I ordered a coffee maker. It took them no time at all to charge me even though they did not have the item in stock.
It took over 3 weeks (and several inquiries) before I had any communication what so ever from them. Finally I get an email saying - sorry we expect them "shortly". I replied "cancel it and please confirm it has been cancelled." Weeks go by again and I make several attempts to contact them again to no avail. I finally get a response to my email saying - ok we will cancel it and refund your credit card.
Now it is a month later and I stil have not received a refund. Again - no response to emails, no one answers the phone. I have been totally ripped off by ikitchen. I am beginning to think I will never get a refund. Going to have too look for other avenues to go after thsee people...
"I really wish I had read these reviews before ordering. Same, exact garbage. They did not ship within 2-3 days and when I emailed to inquire, they did not respond. A week later, I canceled via email, a week after that, they emailed and said that "the item is still on back order" (still? they never told me it was in the first place) and they would ship when they have the item. THIS IS AFTER I CANCELED. I am calling my credit card company to make sure they do not charge me, STAY AWAY FROM THESE IDIOTS."
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posted Jan-20-2010 
![Share](javascript:share_rating({"review_body":"iKitchen and iGadget are scams. I bought a coffee maker from them and they canceled the order.<br><br>On Feb 26, 2010 they charged me $9.95 - a small amount but illegal just the same. It\u0027s a slick scam where they steal small amounts from a lot of people and the charges are so small most people don\u0027t notice. The company is Comm Services LLC of Ocean, New Jersey. <br><br>DO NOT ORDER FROM THEM IT IS A SCAM.","link":"http:\/\/www.resellerratings.com\/store\/iKitchen\/comment\/549836#comment549836","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iKitchen.jpg","store_name":"iKitchen","username":"Leofwine","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I like the reviews provided By Frank and the one before. Clearly they are fake reviews intended to improve the rating for iKitchen. Just look at the reviews they have provided: both of them the highest rating and both of them for the same two companies, both owned by the same fraudster. I myself have shopped at iKitchen and everything the negative comments have pointed out is true.","link":"http:\/\/www.resellerratings.com\/store\/iKitchen\/comment\/538767#comment538767","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iKitchen.jpg","store_name":"iKitchen","username":"rogerrick","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"excellent price with great service. What more can you ask for? Long time customer Andrew D","link":"http:\/\/www.resellerratings.com\/store\/iKitchen\/comment\/533811#comment533811","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iKitchen.jpg","store_name":"iKitchen","username":"frank1928","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Terrible experience!!! They sell product out of stock. I bought a meat grinder and by the third week it didn\u0027t arrive. No telephone to contact. Had to cancel through e-mail. At least they didn\u0027t charge since product was out of stock.","link":"http:\/\/www.resellerratings.com\/store\/iKitchen\/comment\/518306#comment518306","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iKitchen.jpg","store_name":"iKitchen","username":"teixeirat","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a calculator from them and they said it would be 3 to 5 days before it shipped. 2 weeks later I contacted them and they said sorry we had problems with shipping and that it would be shipped in the next dew days and I would recieve a tracking number etc. A week later still nothing so I told them to either ship it in 48 hours or cancel it. They opted to cancel the next day. Still another week gone by no sign of my refund yet. i\u0027ll be calling my credit card company to dispute the charge. I\u0027ll also be contacting the better business bureau","link":"http:\/\/www.resellerratings.com\/store\/iKitchen\/comment\/515921#comment515921","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iKitchen.jpg","store_name":"iKitchen","username":"zulugolf","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I received a \u0027sale\u0027 email from Ikitchen so I immediately tried to purchase the Cuisinart coffee grinder. Of course they were out of stock and it\u0027s been nearly two months. I have since closed the credit card account so I asked for a refund check. \u0027They can\u0027t do refund checks\u0027 I was told and that any refund will also be delayed.<br><br>I\u0027ve had it with this company. It is unethical to take people\u0027s money for items you don\u0027t have. Much bigger companies have been sued for this type business. <br><br>I am contacting my state\u0027s attorney general. It looks like the web site is owned by a local company here in Washington state anyway so my attorney general would be appropriate.","link":"http:\/\/www.resellerratings.com\/store\/iKitchen\/comment\/515747#comment515747","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iKitchen.jpg","store_name":"iKitchen","username":"fjm0534","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a Cuisinart coffee pot on 7\/24\/09. I am still waiting for it\u0027s arrival. I have asked repeatedly for a credit to my visa and they have yet to do so. They continue to tell me the product is back ordered. I will never do business wiht them again. I am trying to figure out how to file a claim against them withe the BBB or another agency that monitors on-line retailers.","link":"http:\/\/www.resellerratings.com\/store\/iKitchen\/comment\/511654#comment511654","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iKitchen.jpg","store_name":"iKitchen","username":"Cbettner","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a coffee maker. It took them no time at all to charge me even though they did not have the item in stock. <br><br>It took over 3 weeks (and several inquiries) before I had any communication what so ever from them. Finally I get an email saying - sorry we expect them \u0022shortly\u0022. I replied \u0022cancel it and please confirm it has been cancelled.\u0022 Weeks go by again and I make several attempts to contact them again to no avail. I finally get a response to my email saying - ok we will cancel it and refund your credit card. <br><br>Now it is a month later and I stil have not received a refund. Again - no response to emails, no one answers the phone. I have been totally ripped off by ikitchen. I am beginning to think I will never get a refund. Going to have too look for other avenues to go after thsee people... <br><br><br>","link":"http:\/\/www.resellerratings.com\/store\/iKitchen\/comment\/501746#comment501746","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iKitchen.jpg","store_name":"iKitchen","username":"jpe3752","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I really wish I had read these reviews before ordering. Same, exact garbage. They did not ship within 2-3 days and when I emailed to inquire, they did not respond. A week later, I canceled via email, a week after that, they emailed and said that \u0022the item is still on back order\u0022 (still? they never told me it was in the first place) and they would ship when they have the item. THIS IS AFTER I CANCELED. I am calling my credit card company to make sure they do not charge me, STAY AWAY FROM THESE IDIOTS.","link":"http:\/\/www.resellerratings.com\/store\/iKitchen\/comment\/497953#comment497953","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iKitchen.jpg","store_name":"iKitchen","username":"knbber2","rating":"1"}, "single");){kind=link}
"This company is. more than likely, a total scam. I have tried for more than a year to get a refund on a coffee maker that I "purchased" from them and never received. I cancelled my order and demanded a refund for the purchase price of $61.30. It''s been almost a year, and my refund has never come. I'm finally, approaching my credit card company for help. I wonder if a group of folks, like us, who've had similar experience with this "company" (MetroMarket iKitchen.com) could get anywhere with IC3. Has anyone, out there, ever considered this? Thanks for reading on - my advice to everyone is to, promptly, use your trigger finger and click away from their website! "