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2,472 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","store_rating":"9.64","total_reviews":"2472"}, "store");)
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![Share](javascript:share_rating({"review_body":"Recently purchased a pc from iBuypower. There were some issues with it so I called iBuypower for some assistance. Johnny provided great customer support and the conversation with him was superb. He helped me fixed my issue within 2 minutes. Thanks Johnny and ibuypower for the great computer.","link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER\/review\/3028667#comment3028667","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","username":"BrickJD","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchased a customized desktop from them for the first time, and I was able to stay in contact and monitor my purchase every step of the way. Although I was experiencing WiFi issues, I was able to contact a support member (Andrew Starritt) and resolve the issue. While he was helping me narrow down the issue, He was able to guide me through the components of my new system and advised me on what to expect. Like any customer, I was wary of making a large purchase from a new site, but after experiencing their superb sense of professionalism and responsibility, I recommend iBuyPower to anyone, and will certainly return to them in the future when I launch my game development company.","link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER\/review\/3020731#comment3020731","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","username":"dragoshi","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"iBuypower is hands down the place to go if you're looking for a custom computer. First, you start with their intuitive, fluid website with a billion different options for a trillion different parts. Once you customize and order it, you get updates, almost daily, until it reaches your door. My machine was built with all state-of-the-art parts, some only had been on the market for a month. The only CON I have, that isn't even a con, is my RMA process. Now my video card, a Radeon HD 7870, quit on me after a month. The warranty (FREE replacement on parts for a year, FREE labor for three years!!) called for a replacement and it was shipped out to me. Now the downside was I recieved a second dead card. But here's the kicker: this whole time, I could log onto iBuypower tech support chat and talk to Jacob, who was beyond helpful during the whole process. He apologized and gave me a rush on the card, as well as meeting a few other special requests that I had. So even though I was having problems, iBuypower replaced the parts, met my requests, and was there for me hen I had questions. Unlike other companies that would have left me in the dust, iBuypower was there when I needed them, and hasn't left me with a faulty part. I would like to thank the company in general for everything, especially Jacob from tech support, who had to put up with a very difficult process and remained positive and helpful the entire time. I would buy from this company a million times over because of the choices, the customer service, and the amazing options I've had the whole time. Don't let a story about a faulty part scare you away, either. A lot of places (like newegg and tigerdirect) also send out faulty video cards. But the custom machine runs lke a beautiful, well-oiled Lamborghini, and I'm sure that if there was ever any problem with it, it would be resolved quickly. If I could, I would give a ten out of five in every aspect.","link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER\/review\/3017625#comment3017625","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","username":"sorrow18","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Our family has three gamers in it, and after having to fight over the one computer we bought from Ibuypower, as we liked it so much and were so happy with the performance, we have decided to order a second one. We have had good service, the computers are well built and offer plenty of performance and customization. We have had no problems and are excited to be getting a second from them! After speaking to Lee, we decided to share the good luck and satisfaction that we have had by purchasing our custom gaming computers from Ibuypower.com ","link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER\/review\/3017221#comment3017221","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","username":"TowerShield","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchased a desktop computer from IBuyPower several years ago. Overall the computer has held up well and performed excellent. Has never given me any issues and has run great for several years. Spoke to Lee","link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER\/review\/3014809#comment3014809","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","username":"ssalyer69","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"i have purchased three systems from you guys, all wonderful towers, that work extremely well. Very reliable and durable computers. the wiring on all three of my desktops is awesome, neat, and concealed. The only reason why i came back for my fourth desktop. Can't wait to see it!","link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER\/review\/3014469#comment3014469","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","username":"brbtoking","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I spoke to Richard Lee about performing a survey for the last machine I purchased from IBuyPower. I was very happy with the machine and did not have any problems with it nor with the company.","link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER\/review\/3002625#comment3002625","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","username":"travisjenkins","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Absolutely amazed by the quality of customer service and the craftmanship of the machine I purchased. I had to purchase the Valkyrie CZ-17 laptop through Newegg, as ibuypower had run out of stock. Regardless, even when I ran into OS issues with Windows 8, ibuypower immediately resolved my issue. Ibuypower went way beyond what I would have expected from a PC company, offering a reinstall disk for Windows 8 (at no cost!) and complimentary expedited shipping of the disk the moment I reported the problem. Jacob @ ibuypower customer service as well as Jeff Chang have been extraordinary and truly make you feel as a valuable customer. I am highly impressed and will most definitely recommend ibuypower. <br><br>With regards to the quality of the machine, it is solid, love the design and it is quite ergonomic. The screen is beautiful, the keyboard is beyond comfortable (MSI steelseries), backlit keyboard, awesome speakers.. you cannot go wrong with the Valkyrie CZ-17. <br><br>Thanks Ibuypower!<br><br>","link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER\/review\/3000533#comment3000533","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","username":"ansiau","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Andrew Starritt was profesional, had a great sense of humor, and never lost his patience with me. He did a great job and i look foward to working with him in the future. Great job all around guys ! keep it up!!","link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER\/review\/2989915#comment2989915","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","username":"kbarkman","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Good machine mr lee very helpful","link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER\/review\/2986257#comment2986257","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","username":"cmk24111","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a computer in the beginning of march. I received it in a very timely manner. When I received the package it was very well protected and boxed up just how it should be with extra foam. A few weeks after receiving the computer I started having issues and figured it was just a driver problem but when it didn't go away with updates I had to call their customer service.On top of them being very quick with building and shipping the PC their customer service is also Fantastic! I was helped by Jacob, and he stayed on the phone with me while walking me through some changes with my PC. When all was said and done I found out that I had a bad Hard Drive. He made getting it replaced super easy. There should definitely be more Jacobs in tech support! ","link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER\/review\/2980455#comment2980455","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","username":"Sylessnecole","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"well i got a pc before and i wanted to buy other one us i got a very good pc last time and great service and lee helped me out ","link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER\/review\/2968709#comment2968709","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","username":"imendez123","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have been very satisfied with the system I bought 2 years ago from I Buy Power. I spoke to Lee.","link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER\/review\/2968359#comment2968359","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","username":"Lidd2","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Got my system a little over a year ago. System still runs like a champ. Just wanted to clear it up and start from scratch. Called Tech Support and spoke to Jacob. Detail steps down to the tee.","link":"http:\/\/www.resellerratings.com\/store\/iBUYPOWER\/review\/2963593#comment2963593","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/iBUYPOWER.jpg","store_name":"iBUYPOWER.COM","username":"mcpencil","rating":"5"}, "single");){kind=link}
"I received the best service I've received from any company anywhere that I can remember. Outstanding service! The listen and respond. They are knowledgeable and genuinely friendly.
Christina Sanchez stands out in mind, she being my third service call to the company, including the return of a monitor I decided I didn't want.
Christina is an asset to their company, to say the least. A cable had come loose in the computer in respect to my 3.0 USB ports, and she took me through my computer from top to bottom searching for the problem/cable. She was very patient and very able to visualize what I was looking at and what had to be done to fix it. It turned out that the pins were bent as a result of shipment, which we straightened out and got reconnected. Everything works extremely well on this computer, the best I've ever owned. Thank you! Peter Litchfield, Ph.D."