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RatingsRating
Store InformationStore Info
Full Rating Profile
  • iBUYPOWER.COM iBUYPOWER.COM Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 529 N BALDWIN PARK BLVD. CITY OF INDUSTRY CA
    • Contact: comments@ibuypower.com
    • Phone: (888) 462-3899
    • Customer Support: (888) 462-3899
    • Business Hours: 7:30am~6:00pm PST Mon-Fri10am~3pm PST Sat.
    • Fax: (626) 269-5201

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.42/10 8.42/10
    Chance of future purchase: Rating 9.50/10 9.50/10
    Shipping & packaging: Rating 9.04/10 9.04/10
    Customer service: Rating 9.65/10 9.65/10
    Return/Replacement policy: Rating 9.39/10 9.39/10

3,660 Customer Reviews

Rating 10/10
5/5

"Mike Chit was very professional and handled my problem very quickly. I'm assuming that when I called it was also nearing the end of his shift on a Friday afternoon, and even still he did his best to fulfill my requests. Thank you Mike & the rest of the iBuyPower team for being so awesome! I will be back for more purchases!"


Rating 10/10
5/5

"I would like to Thank Mike at Extention 5148
for all the help while putting my customized computer together.
He helped me out and alerted me to a problem and took care of it for me super fast
Thanks again and I cant wait to get this computer to play some hard core Diablo 3 8)) ^^
I will and have always told my friends about Ibuypower, Keep up the great job there guys
"


Rating 10/10
5/5

"Had a few problems, but Pauline took care of it and resolved it fast. That girl needs a raise! I'm very pleased with the outcome!"


Rating 10/10
5/5

"the computer is amazing, everything i had hoped for, well worth the money i spent on it, thank you so much."


Rating 10/10
5/5

"Ordered a powerful out the ass rig, came fast, worked well, no hitches.

Had great customer support from both Mike Chit, and Pauline Khuu.

10/10 would buy again.
"


Rating 10/10
5/5

"I recently made an order with iBUYPOWER and could not be happier, not only did they have what I was looking for, but had an amazing customer service team assist me with my order. Robert, my personal customer service rep that lead me through my order not only kept me up to date with my order, but was able to make suggest to me certain configurations for my computer, since I myself am not that familiar with them. "


Rating 10/10
5/5

"MIKE WAS EXTREMELY HELPFUL IN HELPING MY SON KADE PICK OUT THE COMPUTER. EVERY TIME I CALLED WITH ANY QUESTIONS HE WAS MORE THEN HAPPY TO HELP. WHEN MY SON FILLED OUT THE ORDER HE FAILED TO PUT THE WINDOWS 10 OPTION ON THE COMPUTER. WHEN WE RECEIVED THE COMPUTER AND REALIZED THIS MIKE SET UP A TIME FOR ME TO BRING THE COMPUTER BACK IN HAVE IT INSTALLED. I AM CURRENTLY WAITING TO FIND OUT HOW LONG IT WILL TAKE FOR THEM TO SHIP THE COMPUTER BACK TO ME WITH WINDOWS 10 ON IT BUT MIKE HAS ASSURED ME HE WILL PUT A RUSH ON IT SO WE CAN GET IT AS SOON AS POSSIBLE. THANK YOU FOR ALL YOUR HELP. "


Rating 10/10
5/5

"I bought an iBuyPower computer on 8/5/15. Took about two weeks for it to arrive and it's been running smoothly for the past two weeks. The only minor issue was there were no instructions on how to redeem my free game download of Metal Gear Solid 5: The Phantom Pain. There were no code or instructions, so I had to call customer service. I spoke with Pauline and she was fantastic. She got me exactly what I wanted to know and need to get my free game. Pauline even provided me with an e-mail of the code. Overall I paid for exactly what I wanted and expected and has been a great experience so far."


Rating 10/10
5/5

"I got everything i expected with this system and I am very happy with it. I will be sharing my experience with others."


Rating 10/10
5/5

"i am very pleased and i was very well taking care of thank you"


Rating 10/10
5/5

"Mike was awesome and extremely helpful!"


Rating 10/10
5/5

"This is my 2nd pc I am purchasing from ibuypower and we have have had absolutely wonderful experiences! Today i had to call to inquire about my order and the rep I spoke to Mike, was fantastic! Customer service like this will keep us coming back for a long time!"


Rating 10/10
5/5

"I was helped setting up my computer by Bradley F. I wasn't put on hold once and the computer is perfectly set up."


Rating 10/10
5/5

"The system I ordered over 4 years ago has performed flawlessly for the entire time until the PSU burnt out a few days ago. 4 years of hard gaming I am pretty happy with.

I spoke with Lee over the phone and was happy to do a review.
"


Rating 10/10
5/5

"Hey m8 i apreci8, no db8 cuz i r8 8/! cant even h8
(mike was very helpful)
"


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iBUYPOWER.COM is a Merchant Member! Learn more

iBUYPOWER.COM is a merchant member
iBUYPOWER.COM participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,702 merchant members.