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Store InformationStore Info
Full Rating Profile

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Contact: comments@ibuypower.com
    • Phone: (888) 462-3899
    • Customer Support: (888) 462-3899
    • Business Hours: 7:30am~6:00pm PST Mon-Fri10am~3pm PST Sat.
    • Fax: (626) 269-5201

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.41/10 8.41/10
    Chance of future purchase: Rating 9.51/10 9.51/10
    Shipping & packaging: Rating 9.12/10 9.12/10
    Customer service: Rating 9.69/10 9.69/10
    Return/Replacement policy: Rating 9.52/10 9.52/10

3,718 Customer Reviews

Rating 10/10

"After returning two computers, i finally decided to purchase one with ibuypower. I like how I get emails through each step of the process from picking a custom computer, gathering the parts, assembly, and so on. It had been a few days since i received any emails so i began to worry something was wrong with my computer. I called customer service and thankfully it was quick and easy to reach a human¡ His name was Mike; he gave me the information i needed quickly and smoothed over my concerns. So far i am very satisfied with this company. "

Rating 10/10

"Was very happy with the customer I received from Mike, super nice and answered all my questions with expertise. 10/10 would shop from ibuypower again, and comforting to know that I can always count on guys like Mike to help me out!"

Rating 10/10

"iBUYPOWER is a great company and the whole process of purchasing a computer was very quick and easy.
IBP is cheap, great customer support, and easy to work with.
Robert was very helpful and when I highly recommend asking for him if you need anything. Very knowledgeable about IBP products and does his job great.

Rating 10/10

"Robert help me figure out the Windows 8.1 activation code. Resolution was between 5 to 10 minutes. it turns out that "B" and "8" look too similar."

Rating 10/10

"Bradley F was so very helpful. And he even stuck around to make sure I didn't have another issue that I needed to resolve. Thanks Brad"

Rating 10/10

"I called up because I couldn't find my Windows serial number and BradleyF provided quick and professional feedback. I was extremely pleased with the level of service I received and think that all companies need to be like this."

Rating 10/10

"The laptop I ordered is amazing. Runs everything I need it to without a problem. iBuypower is a great website and associates like Richard Lee help make it that way."

Rating 10/10

"ATTN: Lee
This desktop is everything I wanted, the desktop was great and the manuals for all the built in parts were included. Wonderful services, will buy and would buy from again

Rating 10/10

"Wonderful buying experience, great help through that process. I received a defective keyboard, called customer service and Mike was a great help, very professional, and shipped out a new keyboard right away. I have purchased 2 computers from ibuypower, will purchase more in the future and highly recommend them to people I know. Great product, know exactly what you are getting, high quality build, fast turn around, great experience and great machines!"

Rating 10/10

"Mike helped me out a lot. Thank you!"

Rating 10/10

"These guys make a good system that is packaged well and works great. Robert was a dream to work with and answered all my questions lighting fast thanks "

Rating 8/10

"spoke with a tech guy called Michael he was very helpful."

Rating 10/10

"Thank you Mike for such great and fast help."

Rating 10/10

"Service was fast when I needed them and very professional. Had a broken product come in and they replaced it with no hesitation."

Rating 10/10

"Very satisfied with the computer purchase! Minor issue during shipping where the solid state harddrive became unseated but it was easily fixable and not really the fault of iBUYPOWER. I had a great interaction with a customer service rep (Robert Chen) who helped me keep track of the computer's status as it was being shipped."

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iBUYPOWER.COM is a Merchant Member! Learn more

iBUYPOWER.COM is a merchant member
iBUYPOWER.COM participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,690 merchant members.