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Full Rating Profile
  • Horse.com
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 3.75/10 3.75/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

3 Customer Reviews

Rating 2/10
modified review posted

"I ordered a grooming kit and instead they sent me a horse blanket. I finally got a response to my email to customer service 6 days later and it was obvious that they did not even read my email. I was finally able to call and they want me to pay for new packaging for the blanket and get it shipped back to them AFTER they snail mail me a label to send it back, THEN they would refund my money for the grooming kit. So in a couple more weeks I will get refunded for the grooming kit I never got. All I got were a bunch of "I'm sorry"s and my time wasted."

Rating 2/10
modified review posted

"I purchased $250.00 boots. I loved the look of the boot and the feel on my foot unfortunately after wearing them, they collapse in the back and dig into my calf making them too uncomfortable to wear! Horse.com was not willing to do anything to help. I own boots from Sorely, Frye and Ugg. Don't buy boots from horse.com go elsewhere if you don't have money to waste!!"

modified review This review was modified by Debassham on December 19 2014 08:09:32 PM

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Horse.com User
Rating 2/10
modified review posted

"This is a company with terrible gaurantees. I paid $25 for gaur anted 2 day shipping. I never receceived a confirmation email and when I called regarding getting it in timely manor I was told I would receive it in 2-5 business days. So when I tried to cancel order even though it hadn't shipped they said I could not cancel it. I had to go buy the item to make sure I had it in time and now it will cost me even more to return it. Do not buy from horse.com unless you pdo not need items until they decide to send it"

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