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hcditrading.com

Computer Hardware & Software

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--/100 (6-month rating)
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All Customer Reviews (32)

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Rating 10/10 5/5
modified review posted Jan-09-2007

"Ordered a used P4 Dell 2.4ghz. Received the PC promptly. Mouse was broken in shipment and wrong re-installation CD shipped. They shipped a replacement mouse and the correct re-installation CD, again promptly. The true test of any business is how they handle problems....Hcditrading is A+."

Rating 10/10 5/5
modified review posted Apr-02-2008

"Excellent service. Good prices."

Rating 10/10 5/5
modified review posted May-21-2008

"I purchased a refurbished Dell Optiplex GX270 tower from hcdi. The merchandice was delivered on time, was well packaged and works great. The price was very competative. My experience with this company has been a good one and I would recomend them."

modified review This review was modified by FRL65 on May 21 2008 07:38:26 AM
Rating 10/10 5/5
modified review posted Jun-12-2008

"I bought a refurbished Dell Optiplex 280 2.8ghz. I recieved the pc very quickly, within a week including a weekend. The pc looks and runs great. I was kinda worried about buying a computer over the internet but HCDI is great!! A++++"

Rating 10/10 5/5
modified review posted Jan-17-2009

"Very pleased! Bought refurbished laptop. Everything works great! Very good condition, only one minor scratch. Order took a little longer to ship than I expected, but that wasn't an issue for me.

The warranty was clearly spelled out on the Web site and easy to understand compared with other sellers'--one reason I chose HCDI. (As we all know now, if you don't understand it, don't buy it!)"

modified review This review was modified by nroche on January 18 2009 01:46:09 PM
Rating 4/10 2/5
modified review posted Apr-16-2010

"Finally received laptop 15 April. Previous phone calls and emails unanswered except for one email admitting that it hadn't shipped. I sent daily emails, sometimes several, requesting status. Previous dealings were flawless (January 2009) and tech support was great. This laptop was a "refurb" but arrived dirty and with tape and tape residue on the case. A case of hurry and push 'em out the door. HDCI proves that good companies can go bad. I hope these guys can turn it around and again be a trustworthy company. I like their products and prices. Would I buy from them again? Not right now but I'll be watching. "

Rating 2/10 1/5
modified review posted Sep-12-2006

"After no contact or merchandise for 2 weeks I contacted company 3 times by phone and email and was unable to get status of my order. I cancelled my order and was instantly issued a refund."

Rating 2/10 1/5
modified review posted Feb-26-2009

"I ordered a laptop from HCDI trading about 2 weeks ago. I have yet to receive my computer. On the website it say about 4-5 days to ship, but they don't even know the date that it will ship. "

Rating 2/10 1/5
modified review posted Apr-10-2009

"Purchased a CPU for a project at work. My order shipped in 3 days, and received my order 5 days later. When opened, I found that I was sent an incorrect CPU. I have contacted HCDI 3 times in the past week to see about an exchange or resolution, with no response. I will not be ordering the additional supplies I would have needed from HCDI. "

Rating 2/10 1/5
modified review posted Jan-08-2010

"Ordered this laptop on Sun, Dec 20th. Called on Monday the 21st to confirm order status. Was told that day that order was being processed and was to ship that day. Called 2 days later to see if the laptop was going to make delivery in time for Christmas but was told “Due to high order volume and the holidays not being “business days” I wouldn’t receive it until the first week of January, this was disappointing because the computer was a Christmas present for my fiancée who is studying medicine. I then called again after Christmas to check up on the order and the guy said that the computer was expected to arrive on Tue, Jan 5th or Wed, Jan 6th (going on the 2 ½ week mark). On Tuesday Jan 5th My father called on the order and now was told that the computer was never shipped and all laptops were out of stock and on back order and they were expected to arrive at their location for a week. This we were kept in the dark about. All this time we were waiting for a laptop that was never even in stock or shipped. I was not happy to hear that I was lied to the whole time. On wed, Jan 6th I called and asked about what was going on with my order, He got rude with me and said it will be a LEAST a week before they got their stock. I then asked why we were never told about the laptops being on back order and that I was told it was supposed to be on its way. The guy rudely says “well do you want it or do you want a refund!?” He was not at all interested in helping me and he sounded very annoyed that I was calling about a laptop I ordered that was now about 2 weeks late for delivery. Canceled order and got money refunded, This is the worst vendor I have ever dealt with!"

 
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