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"I ordered a computer on line Jan-6-2010. I received an email with my invoice number. A few days later my checking account showed that the funds for my purchase had been withdrawn. After not hearing anything after a week I went back to their web site to create an account to find the status of my order. After I filled all the information out and hit the submit button nothing happened. I tried this several times and was never successful in creating an account. I emailed the company at least 5 times and never received a response. The first week of February I called and talked to someone named Dustin, he was very apologetic and told me that they were expecting a shipment within the next 2 days and that by Friday I would be sent a tracking number via email, nothing ever happened. Now their phone just rings until you get an answering machine. I have left several messages and received no response. I sent this company a certified letter in the first week of March-2010 demanding that my money be refunded. I received the return receipt from the postal service signed and dated by an HCDI employee. They have my money and I have nothing. I have filed a complaint with the TX BBB. I have filed a complaint with the TX FTC. I have filed a complaint with the Internet Crime Complaint Center (IC3) via the TX FBI website. I ask every victim to PLEASE file an online complaint to the above mentioned agencies so that this business gets shut down and prevents others from being taken like us!!! "
This review was modified by 67apple on March 27 2010 03:34:36 PM
"DO NOT EVER USE THIS COMPANY!!! I ordered a refurbished laptop on Jan 26th 2010.... the company charged my credit card that day! Three weeks later I have heard nothing even though on the order I requested contact if the computer was on back order. I went to their web page and tried to use the track order feature. The computer said that a password would be sent to my email. NOTHING. I sent three emails asking status. NOTHING. I called two times.. got voice mail first time but on second call, the voice mail is FULL. I have contacted my credit card company and reported them but I expect to eat the $279.85 they charged to my credit card. NEVER USE THIS COMPANY!!!!!"
"Finally received laptop 15 April. Previous phone calls and emails unanswered except for one email admitting that it hadn't shipped. I sent daily emails, sometimes several, requesting status. Previous dealings were flawless (January 2009) and tech support was great. This laptop was a "refurb" but arrived dirty and with tape and tape residue on the case. A case of hurry and push 'em out the door. HDCI proves that good companies can go bad. I hope these guys can turn it around and again be a trustworthy company. I like their products and prices. Would I buy from them again? Not right now but I'll be watching. "
"I, like the the rest of you feel screwed to. I ordered my computer and they took my money from my account on feb. 3rd. I, like you have had no response. I will continue watching your reviews for possible help on what to do about it."
"Ordered 10 desktop computers and monitors on Jan 5 for a business I am starting. Was told they will be shipped out as soon as possible but within the next 10 days. Called after 10 days because I did not receive a tracking number. Said they will be shipped out tommorrow. Tomorrow came and went and still no tracking info. Called again, was told that 'the truck did not come in yesterday, but they will be going out today' Again, no tracking number nothing shipped. Called again and spoke with their "Sales Director" who it seems is a compulsive liar. Again was told that they will be going out tomorrow. This is the same lie I have been receiving from this company for 3 weeks since the date of purchase. Today the "president" called me back and apologized profusely and promised delivery in 3 days. In light of everything that has gone down over the last 3 days, I told her that the only way I will beleive any of them will be with her providing me a tracking number showing that this order will be shipped out overnight. She had the so called "Sales Director" call me back and explain that they cannot do this. He kept apologizing and then couldn't understand why his apologies are not good enough. Had to call the credit card company and dispute this charge to get a refund. I WOULD NEVER DO BUSINESS WITH THIS COMPANY AGAIN AND WANT TO WARN OTHERS ABOUT MY EXPERIENCE!"
"Add me to the list of suckers who ordered from this "Company". My total cost was $294.00, which included Fed Ex shipping and the 2 year "warranty". I ordered on 2/22/2010 and my account was debited on the same day. Phone calls are useless, as are emails, a letters. I wish that I had never heard of this "Company"! I will be filing complaints with the Texas Attorney General, Better Business Bureau, and so on. BEWARE of this "Company"!"
"After no contact or merchandise for 2 weeks I contacted company 3 times by phone and email and was unable to get status of my order. I cancelled my order and was instantly issued a refund."
"i paid by credit card, phone voice mail full, emails not returned i wrote a letter to the walmart pre paid credit card asking where my computer or my money back i had copy off order & credit card statement they were paid gregg "
"Purchased a CPU for a project at work. My order shipped in 3 days, and received my order 5 days later. When opened, I found that I was sent an incorrect CPU. I have contacted HCDI 3 times in the past week to see about an exchange or resolution, with no response. I will not be ordering the additional supplies I would have needed from HCDI. "
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posted Apr-16-2010 
![Share](javascript:share_rating({"review_body":"DO NOT EVER USE THIS COMPANY!!! I ordered a refurbished laptop on Jan 26th 2010.... the company charged my credit card that day! Three weeks later I have heard nothing even though on the order I requested contact if the computer was on back order. I went to their web page and tried to use the track order feature. The computer said that a password would be sent to my email. NOTHING. I sent three emails asking status. NOTHING. I called two times.. got voice mail first time but on second call, the voice mail is FULL. I have contacted my credit card company and reported them but I expect to eat the $279.85 they charged to my credit card. NEVER USE THIS COMPANY!!!!!","link":"http:\/\/www.resellerratings.com\/store\/hcditrading\/comment\/543680#comment543680","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/hcditrading.jpg","store_name":"hcditrading.com \/ 1hcdi.com","username":"weskinner","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Finally received laptop 15 April. Previous phone calls and emails unanswered except for one email admitting that it hadn\u0027t shipped. I sent daily emails, sometimes several, requesting status. Previous dealings were flawless (January 2009) and tech support was great. This laptop was a \u0022refurb\u0022 but arrived dirty and with tape and tape residue on the case. A case of hurry and push \u0027em out the door. HDCI proves that good companies can go bad. I hope these guys can turn it around and again be a trustworthy company. I like their products and prices. Would I buy from them again? Not right now but I\u0027ll be watching. ","link":"http:\/\/www.resellerratings.com\/store\/hcditrading\/comment\/559540#comment559540","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/hcditrading.jpg","store_name":"hcditrading.com \/ 1hcdi.com","username":"boobie2010","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent service. Good prices.","link":"http:\/\/www.resellerratings.com\/store\/hcditrading\/comment\/371648#comment371648","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/hcditrading.jpg","store_name":"hcditrading.com \/ 1hcdi.com","username":"CAAdams","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I, like the the rest of you feel screwed to. I ordered my computer and they took my money from my account on feb. 3rd. I, like you have had no response. I will continue watching your reviews for possible help on what to do about it.","link":"http:\/\/www.resellerratings.com\/store\/hcditrading\/comment\/549481#comment549481","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/hcditrading.jpg","store_name":"hcditrading.com \/ 1hcdi.com","username":"dip","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered 10 desktop computers and monitors on Jan 5 for a business I am starting. Was told they will be shipped out as soon as possible but within the next 10 days. Called after 10 days because I did not receive a tracking number. Said they will be shipped out tommorrow. Tomorrow came and went and still no tracking info. Called again, was told that \u0027the truck did not come in yesterday, but they will be going out today\u0027 Again, no tracking number nothing shipped. Called again and spoke with their \u0022Sales Director\u0022 who it seems is a compulsive liar. Again was told that they will be going out tomorrow. This is the same lie I have been receiving from this company for 3 weeks since the date of purchase. Today the \u0022president\u0022 called me back and apologized profusely and promised delivery in 3 days. In light of everything that has gone down over the last 3 days, I told her that the only way I will beleive any of them will be with her providing me a tracking number showing that this order will be shipped out overnight. She had the so called \u0022Sales Director\u0022 call me back and explain that they cannot do this. He kept apologizing and then couldn\u0027t understand why his apologies are not good enough. Had to call the credit card company and dispute this charge to get a refund. I WOULD NEVER DO BUSINESS WITH THIS COMPANY AGAIN AND WANT TO WARN OTHERS ABOUT MY EXPERIENCE!","link":"http:\/\/www.resellerratings.com\/store\/hcditrading\/comment\/535672#comment535672","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/hcditrading.jpg","store_name":"hcditrading.com \/ 1hcdi.com","username":"faceplant151","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Add me to the list of suckers who ordered from this \u0022Company\u0022. My total cost was $294.00, which included Fed Ex shipping and the 2 year \u0022warranty\u0022. I ordered on 2\/22\/2010 and my account was debited on the same day. Phone calls are useless, as are emails, a letters. I wish that I had never heard of this \u0022Company\u0022! I will be filing complaints with the Texas Attorney General, Better Business Bureau, and so on. BEWARE of this \u0022Company\u0022!","link":"http:\/\/www.resellerratings.com\/store\/hcditrading\/comment\/557988#comment557988","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/hcditrading.jpg","store_name":"hcditrading.com \/ 1hcdi.com","username":"vigilman1948","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"After no contact or merchandise for 2 weeks I contacted company 3 times by phone and email and was unable to get status of my order. I cancelled my order and was instantly issued a refund.","link":"http:\/\/www.resellerratings.com\/store\/hcditrading\/comment\/275434#comment275434","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/hcditrading.jpg","store_name":"hcditrading.com \/ 1hcdi.com","username":"mabbs","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"i paid by credit card, phone voice mail full, emails not returned i wrote a letter to the walmart pre paid credit card asking where my computer or my money back i had copy off order & credit card statement they were paid gregg ","link":"http:\/\/www.resellerratings.com\/store\/hcditrading\/comment\/548971#comment548971","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/hcditrading.jpg","store_name":"hcditrading.com \/ 1hcdi.com","username":"gatorred15","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Purchased a CPU for a project at work. My order shipped in 3 days, and received my order 5 days later. When opened, I found that I was sent an incorrect CPU. I have contacted HCDI 3 times in the past week to see about an exchange or resolution, with no response. I will not be ordering the additional supplies I would have needed from HCDI. ","link":"http:\/\/www.resellerratings.com\/store\/hcditrading\/comment\/457142#comment457142","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/hcditrading.jpg","store_name":"hcditrading.com \/ 1hcdi.com","username":"8675309yine","rating":"1"}, "single");){kind=link}
"I ordered a computer on line Jan-6-2010. I received an email with my invoice number. A few days later my checking account showed that the funds for my purchase had been withdrawn. After not hearing anything after a week I went back to their web site to create an account to find the status of my order. After I filled all the information out and hit the submit button nothing happened. I tried this several times and was never successful in creating an account. I emailed the company at least 5 times and never received a response. The first week of February I called and talked to someone named Dustin, he was very apologetic and told me that they were expecting a shipment within the next 2 days and that by Friday I would be sent a tracking number via email, nothing ever happened. Now their phone just rings until you get an answering machine. I have left several messages and received no response. I sent this company a certified letter in the first week of March-2010 demanding that my money be refunded. I received the return receipt from the postal service signed and dated by an HCDI employee. They have my money and I have nothing.
I have filed a complaint with the TX BBB.
I have filed a complaint with the TX FTC.
I have filed a complaint with the Internet Crime Complaint Center (IC3) via the TX FBI website.
I ask every victim to PLEASE file an online complaint to the above mentioned agencies so that this business gets shut down and prevents others from being taken like us!!!
"