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hcditrading.com

Computer Hardware & Software and Consumer Electronics

Rating 0/10 32 reviews
0.01/100 (6-month rating)
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All Customer Reviews (32)

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Rating 2/10 1/5
modified review posted Oct-11-2011

"I too fell pray to this shamless company by purchasing a Dell refurbished latitude D610 laptop notebook 1.73GHz 2GB XP Pro with a 2 year warranty,what I got was a FILTHY nonworking piece of garbage I cannot tell you how many times I phoned and emailed all to no avail anyway at least now I have a direction to go as far as trying to get some of the over 300 dollars they stoled from me. However because this was a christmas gift to my daughter. she didnt have a christmas gift in 2009 until I could afford something a few months later and that wrong they can never right I take solace in the fact that god dont like ugly and what goes around comes around Eileen M /east stroudsburg"

Rating 2/10 1/5
modified review posted Jul-02-2010

"I ordered a Dell laptop and received just what I ordered. However, I purchased an additional 2-year warranty. Now, there is a thin red vertical line on the monitor. I have tried to contact HCDI Trading for 3 weeks but have received no response. I guess I'm like everyone else who trusted HCDI. I GOT SCREWED ON THE WARRANTY! Sarah"

Rating 2/10 1/5
modified review posted May-10-2010

"I wish I had seen this situation and this website sooner. It looks like I am about to suffer the same fate, for $304.90 for a Dell Latitude D610.

Has anybody tried actually going by the location in Tyler Texas? I have to go to Dallas next week and I think I will stop by. "

Rating 2/10 1/5
modified review posted Apr-18-2010

"I ordered on Feb. 11 2010. I received nothing except an email that said they could not refund because of their accounts being frozen. That's a load of rubber dog crap......if you have been ripped off it will take 45 days to get your money. Go to your bank or creditor file a merchant dispute. Give them your emails phone call dates and print off some of these reviews to go along with it. I can't guarantee it but I got my money back on 4/15/10 45 days after I filed the complaint. It takes so long because the company (HCDI) refuses to respond. Hope you get your money back and HCDI shame on you.
"

modified review This review was modified by chatrevoked on April 18 2010 08:47:32 AM
Rating 4/10 2/5
modified review posted Apr-16-2010

"Finally received laptop 15 April. Previous phone calls and emails unanswered except for one email admitting that it hadn't shipped. I sent daily emails, sometimes several, requesting status. Previous dealings were flawless (January 2009) and tech support was great. This laptop was a "refurb" but arrived dirty and with tape and tape residue on the case. A case of hurry and push 'em out the door. HDCI proves that good companies can go bad. I hope these guys can turn it around and again be a trustworthy company. I like their products and prices. Would I buy from them again? Not right now but I'll be watching. "

Rating 2/10 1/5
modified review posted Apr-15-2010

"I ORDER MY LAPTOP ON JAN 29,2010 THEY TOOK MY MONEY THE SAME DAY SAID IT BE 7 TO 10 BUSINESS DAYS.I CALLED A WEEK AFTER AND WAS TOLD IT WOULD TAKE UP TO THREE WEEKS TO BE SHIPPED.WELL I WAITED THE TIME AND STILL HAVENT HEARD NOTHING.SO I E-MAILED THEM AND A GENTLEMAN NAMED RODNEY PLEASANT EMAILED ME ON FED 17,2010 AND SAID MY ORDER WOULD BE SHIPPED ON THE 26 OF FEB.WELL ON THE 26 THE SHIPPING STATUS CHANGED FROM N/A TO BE SHIPPED. BUT IT STILL SAYS THAT AND I DONT KNOW WHAT TO DO ABOUT IT .I WAS NEEDTHIS COMPUTER FOR SCHOOL AND I DONT HAVE THE MONEY TO PURCHASE ANOTHER.SO I CAN FINISH MY COURSES.IF YOU HAVE ANY SUGGESTIONS PLEASE LET ME KNOW.MY E-MAIL ADDRESS IS RICKY2LONG@PEOPLEPC.COM
THANKS"

Rating 2/10 1/5
modified review posted Apr-11-2010

"Add me to the list of suckers who ordered from this "Company". My total cost was $294.00, which included Fed Ex shipping and the 2 year "warranty". I ordered on 2/22/2010 and my account was debited on the same day. Phone calls are useless, as are emails, a letters. I wish that I had never heard of this "Company"! I will be filing complaints with the Texas Attorney General, Better Business Bureau, and so on. BEWARE of this "Company"!"

Rating 2/10 1/5
modified review posted Mar-27-2010

"I ordered a computer on line Jan-6-2010. I received an email with my invoice number. A few days later my checking account showed that the funds for my purchase had been withdrawn. After not hearing anything after a week I went back to their web site to create an account to find the status of my order. After I filled all the information out and hit the submit button nothing happened. I tried this several times and was never successful in creating an account. I emailed the company at least 5 times and never received a response. The first week of February I called and talked to someone named Dustin, he was very apologetic and told me that they were expecting a shipment within the next 2 days and that by Friday I would be sent a tracking number via email, nothing ever happened. Now their phone just rings until you get an answering machine. I have left several messages and received no response. I sent this company a certified letter in the first week of March-2010 demanding that my money be refunded. I received the return receipt from the postal service signed and dated by an HCDI employee. They have my money and I have nothing.
I have filed a complaint with the TX BBB.
I have filed a complaint with the TX FTC.
I have filed a complaint with the Internet Crime Complaint Center (IC3) via the TX FBI website.
I ask every victim to PLEASE file an online complaint to the above mentioned agencies so that this business gets shut down and prevents others from being taken like us!!!
"

modified review This review was modified by 67apple on March 27 2010 03:34:36 PM
Rating 2/10 1/5
modified review posted Mar-20-2010

"Order this a Dell refirbish a week ago, no contact, to computer. I am going to file claim to bank to refund my money. I dont know how this company is still legitimately trying to sell on the internet. This company is a fraud. DO NOT BUY FROM THIS COMPANY."

Rating 2/10 1/5
modified review posted Mar-18-2010

"HCDI is a scam. I ordered a laptop on January 31, 2010. It is now March 18, 2010 and I have no computer. They got the money from my charge card the same day I placed the order.

They do not respond to emails or calss. the phone voice mail is full.

I have filed a complaint with the BBB in Texas and currently waiting for a response.

I wish it was some way we could get the word out by TV about this company, so other will not be ripped off as some many of us have been."

 
 
 

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