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"After ordering two controller from evil controllers I was very very disappointed not only were the controllers broken but the service was horrible and then I discovered gamermodz and I have never been happier!!!!! The email response time was amazing the assistance was by far the best I love my controller I had issues with it but it was nothing that Britney couldn't handle she was very patient and helpful and did all she could to help me get the bet out of my controller. She responded quickly and was just a great help I have never had such a great service before and after getting such a great controller I plan on buying more in the future I look forward to buying more controllers from gamermodz.com keep up the great work guys and girls!!!! "
“Thanks for taking the time to write a review for us, your input is crucial! We are so glad you are enjoying your controller. We are looking forward to any future business we may have with you. Have a great day and happy gaming :)”
"AWESOME PEOPLE! I got a controller for my son for his Birthday (10). We received it in less than a week from placing the order. We had made a mistake during ordering the controller so when we got it in the mail it was incorrect. BUT THIS WAS OUR FAULT not GamerModz. I contacted Britney at Customer Support and she was AWESOME! She helped us fix the problem and got us a new controller ASAP. It made for one HAPPY 10 year old. This Company is GREAT and will fix any problems you might have with orders in faster than expected time. BRAVO, there are still companies that want to make the Customer happy. BRAVO! I was going to write this review regardless of if GamerModz asked me to or not. I WILL BE ORDERING MORE CONTROLLERS FROM THEM FOR SURE! They work great and increased my sons scores 2 fold. BRAVO!"
“Thank you so much for taking the time to write a review for us. We are so pleased you are enjoying your controller! We look forward to future business with you, happy gaming :)”
"My controller arrived 1 week after I placed the order on the dot. Right from the word go it worked perfectly. But then I had a slight issue the mod itself would randomly shut off well being used. At first I thought this was a fault in the product but after about 3 days of trying new things I realized that the mod shuts off when ur battery's level hit a certain low. So after I figured that out I bought a recharge kit and bingo no problems since. I just want to say thank you gamermodz this is one awesome item worth every penny. And also I was very pleased with the 3d builder u use its nice to see what it will look like while u build it. Thanks again I will be back to buy again when they start rolling out the new controllers for the next generation consoles lol."
“Thank you for taking the time to write a review for us! We strive to improve our customer service and products to make sure they are nothing less than the best. Your input is vital and greatly appreciated :)”
"I bought three different parts for my ps3 controller because the buttons i had were getting very sticky. i found there parts very easy to install and the shipping was even fasting then mentioned and i appreciate that being that im not very patient. all in all a good service i will most likely use again."
“Thank you for taking the time to write a review for us! We strive to improve our customer service and products to make sure they are nothing less than the best. Your input is vital and greatly appreciated. We look forward to any future business we may have with you :)”
"The choices on gamermodz are amazing. They have so much to choose from and all their product are high quality. I had a little problem with the shipping, but it got straitened out very quickly."
"GamerModz.com gave a wide variety of Modz for my Xbox I was very pleased with this and I was happy to have been able to buy a spider man vinyl set for my standard Xbox it looks great and I will definitely be telling my friends about gamermodz and will be buying from there site AGAIN!!!! "
“Thank you for taking the time to write a review for us! We strive to improve our customer service and products to make sure they are nothing less than the best. Your input is vital and greatly appreciated. We look forward to future business with you :)”
"Im not a first time buy from gamermodz, ive bought four different modified controllers from them every one of them had been delivered to my house within a week and a half. This last modified controller had some problems i called gamermodz and explained what was going on and they payed for my shipping to send it back and back to me. Thies guys stand behind there word when it comes to making customers happy.Thanks gamermodz and im sure ill be back again for the next latest and greatest."
"I din't have a bad experience with GamerModz, they delivered my parts within a week and that was that. Their customer service is a different issue however. While not the worst customer service I've ever dealt with, they didn't seem too organized. I asked if any of their parts would work with my wired controller, and it took them about two weeks to respond saying the pieces would only work with wireless controllers only (false because all the buttons and joysticks work for both models) which didn't impress me that much. But that was just a minor incident to me. I don't see anything wrong with this company, and would recommend them to anyone who already knows what they want and has done the research."
"Ordered a controller Dec 18,, it arrived January 7th. Called the company 4 times & left messages with my phone number, order number with a request to please call me. No reply. Emailed once,,no reply. Tracking said controller would be delivered Jan. 5. Quite disappointed in the companies lack of communication."
"Placed an order Dec 17th for a xmas gift paid by credit card and paid for priority shipping gift was never received and was unable to contact Gamermodz, they never took calls a recording said all lines busy the 3 different times I called, I sent an email no response to any inquiries. dealing with these guys This company is a rip off, do not waste your time or moneydealing with these people. "
"I would like to take time off my busy schedule to write a review for gamermodz at first I had a problem contacting them but I did eventually they took care of the mistake I made the same day Britney was very nice and understanding they provided excellent customer service in general there controllers were far more durable and easy to use I bought the juggernaut mod it increased my game skills big time I couldn't be more happier I highly recommend this company it's great don't waste your money if your gonna do it do it right plus shipped fast"
"I have bought 3 controllers from this company over the last 10 years. Each experience was worse then the one before. I tried ordering a controller 6 months ago and finally gave up after waiting 5 weeks. Recently I saw that they were under"New management" and I tried calling them to order a new controller. After 5 calls and no response after leaving my name and number it is obvious to me that nothing has changed."
"Hi all, despite all the recent reviews regarding gamermodz they're not that bad. I've recently purchase a new xbox 360 controller SPS-X3 rapid fire controller just this past week. Place the order on sunday (receive confirmation of my order) and Monday receive another email from gamermodz (after emailing them first) that my order will ship thursday of the same week. On thursday, my order was shipped and receive it today (Saturday 2 days) and it was exactly what I wanted in a modded controller. Honestly, I didn't read any reviews on this company before purchasing from this company. If I had read the reviews I wouldn't have purchased from them based on the amount of negative reviews and the "F" grading from BBB.gov. However, I must say that since I did order from them recently under the new management every email was answered and only "one" phone call unreturned (I only made one call). Otherwise, I must say it was "scary" but pleasant experience. Would I purchase from them in the future? I would purchase from Gamermodz.com again but only after the company has restored their faith in there consumers (which will take sometime). I'm not defending them but if you own an LLC despite losing your only boss (the owner) I can understand why order were not processed however the site should have been taken down during that transition and only orders already place should have access to view their orders until the transition was complete.I hope this restores some faith that your orders will ship and GamerModz will make it right with all there claims. "
"Here goes guys. I originally ordered a controller on 1-1-12. It took 51 days for me to receive it. During that time I was unsuccessful in contacting anybody by phone and was getting automatic email replies. When I got the controller, it work for a few hours and then it became defective. I then was able to contact a lady by phone the next day. She talked me into sending it back on 2-23-12. After I sent them the controller I was unable to contact anyone. I kept trying for several months. I had assumed that I had been ripped off. I kept trying from time to time to contact them. Then on May 23rd I called, not expecting anyone to answer, and a gentlemen named Carlos picked up the phone. He explained to me that Gamer Modz had just been bought by another company a few days prior. I explained my situation to Carlos who was very respectful and pleasant considering I was pretty pissed off. I had all of my documentation of my original order, and UPS conformation when it was received back at their facility. I emailed this to Carlos, and over the next few weeks Him and I talked frequently. They found my controller at the facility and repaired it and sent it to me. Somehow it was lost in shipping or never left the facility. Carlos then had me a new controller built and I received it 7-3-12. I have been using it over the last few weeks and it works great. It is a juggernaut Mod and the quality of the controller and Mod is fantastic. If anyone reading this has been ripped off in the past I encourage you to contact these guys, they are under new ownership and these guys really went the distance for me. I hope this helps. My ratings will reflect gamer modz with the new ownership."
"Bought a SPS 3 modded controller three months ago. Never received the controller. Send multiple emails and got an automated email and nothing else. Called multiple times on the number listed on the site and a 813 number and get an automated message "due to high call volume we cannot answer all calls please leave a message. BEEP", still waiting for the callback. Better Business Bureau has an alert link: http://www.bbb.org/west-florida/business-reviews/video-game-dealers/gamermodz-in-tampa-fl-90060488# for non-product delivery. RIP OFF AND SCAM, don't order unless you want to disappoint your kids."
“GamerModz has recently been purchased by GM Gaming Products. We currently own many of the companies in the Modded Controllers industries. We are dedicated to a positive customer buying experience. We apologize for an issues you may have had with the previous owners. Please visit us at www.gamermodz.com or contact our customer service department at email@example.com. We are dedicated to correcting any issues you may have had with the previous owner.Allow us to correct your issues. We know that the success of a company is measured by its customers. Allow us to correct the issues and improve you Modded Controllers buying experience.”
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