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Store Rating and Reviews fumfie (see also: JerseyPhotoStore)

Homepage: http://www.fumfie.com/ Shop Now at fumfie (see also: JerseyPhotoStore)
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 8.79 / 10
Six-Month Reviews: 33
Lifetime Reviews: 36

   


Lifetime Rating: 8.06 / 10
All Stores Avg.: 8.12
8.31 Pricing of Products and Services
8.41 Likelihood of Future Purchases
8.91 Shipping and Packaging
8.11 Customer Service
6.79 Return or Replacement
Show Reviews Read all 36 reviews below.

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 fumfie (see also: JerseyPhotoStore) Customer Reviews
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Reviews 1 - 15 of 40
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Featured Customer Review
Very Satisfied
Reviewer: dvelosky
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8/7/09 4:16 PM
Bought A Pentax K20D. Best price I found. No hassle ordering. Received as ordered 2 days before estimated arrival. Loving my new DSLR and will definitely be at Fumfie for subsequent orders. Looking at lenses next time around. Read More


Very Satisfied
Reviewer: eagle_wisard
Click Here to See the Profile for eagle_wisard

11/18/09 12:32 PM
Ordered my Nikon D5000 DSLR camera what a price exerlent service after the sale and fast shipping responce time will be going back looking for accesories

DON'T KNOW
Reviewer: Funder
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11/16/09 10:05 PM
Fumfie offered a great price in the d5000 camera so i completed the order online. The next day I received a phone call to confirm my order and to ask if a want to order additional accessories like batteries and i declined. The sales person then told me I was required to pay $50 to insure the order. AT NO POINT DID THE WEB SITE INDICATE THIS CHARGE.  
 
Yes i want the camera to arrive safely and if that $50 is really necessary to guarantee a safe arrival then i would question their packing ability. I order lots of thing online but have never had an experience quite like this one. What a rip!

Very Satisfied
Reviewer: CWE13
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11/11/09 12:18 PM
A very good experience with this dealer very helpful staff and delivery was faster than advertised I would reccomend to anyone

Very Dissatisfied
Reviewer: dkmillerii
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11/11/09 10:38 AM
I placed an online order on 11-4-09.  
When I didn't receive an email confirmation, I sent them an email. They responded that I had to call to confirm my order. Their reason "reduce fraud". What they really wanted to do was pressure me into purchasing accessories and warranties that I didn't want.  
 
When I asked about my total cost, it was $20 higher than what I saw on-line. I was informed this was for UPS shipping insurance.  
 
After an argument w/ "Mike" the manager, I was told he could wave the insurance but claims that insurance requirement is clearly stated on their website. (I don't remember seeing that...)  
 
It is now 11-11-09, 7 days after the initial order. I called to get tracking information and was told my camera hadn't shipped yet and that they were within their "7-10 days" to get me the camera. I got to speak w/ Mike again who claims my camera will be here tomorrow.  
 
We'll see...  
 
I will never buy from them again!  
 
EDIT  
 
After submitting this review, I got a phone call stating that they charged my credit card for the full $523 amount and that there would be a check in w/ my camera and that "it would be inconvenient for them" to issue the refund for the insurance.  
 
I canceled the order!

This review was modified by its author, dkmillerii, on 11/11/09 10:50 AM.

Very Satisfied
Reviewer: jvales
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11/9/09 1:32 PM
I recently purchased a Canon powershot sx20is 12.1mp digital camera from Fumfie.com and had an outstanding experience. First, Fumfie offered a terrific price -- I could not find a lower price anywhere. Second, I received tremendous assistance from a sales representative at Fumfie that I contacted before completing my purchase. I would highly recommend Fumfie.com to anyone interested in purchasing a digital camera.

Very Satisfied
Reviewer: blakjak
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11/4/09 3:06 PM
Fantastic service and prompt delivery. Everything was as promised. Great customer service. I would recommend Fumfie.com highly!

Very Satisfied
Reviewer: hopkinsgreg
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11/3/09 6:50 PM
I had a problem with a missing battery charger from a previous order, when I called their customer service department they were quick to apologize for the problem and shipped out the missing item right away. I think how a company responds when there is a problem is a key part of good customer service, I was impressed with these folks. Greg

Very Satisfied
Reviewer: jableo
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10/29/09 12:35 PM
I received my order in time with no problems,in the box came a web page address to fill a survey, i filled and call fumfie to let them know,and they agreed to send me a tripod for my camera.In the meantime i saw a drop in price in the camera for that week,and i just received the tripod and a UV filter.Thanks,Fumfie you have a very happy customer.  
Jose A.

Very Satisfied
Reviewer: slenkge
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10/28/09 11:04 AM
I recently purchased a Canon HD camcorder and an accessory pack from Fumfie.  
 
The price was the best I could find on the internet and delivery of  
the order was days quicker than expected. Customer support was  
exceptional. I was not pleased with the quality of some of the  
accessory items and the customer service rep replaced them with  
upgraded items at no cost and let me keep the replaced items. Shipping  
of these items was just as quick as the original shipment.  
 
Fumfie has great prices, ships quickly, and goes out of its way to  
please the customer. I highly recommend Fumfie as a place to shop for cameras on the Internet.

Very Satisfied
Reviewer: bestmann1
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10/26/09 8:18 PM
I researched several merchants and found Fumfie.com to have the best prices. When I called, customer service was friendly and very helpful in helping me to decide on my order. I would recommend fumfie over any other camcorder retailer.

This review was modified by its author, bestmann1, on 10/26/09 8:20 PM.

Very Satisfied
Reviewer: teezer54
Click Here to See the Profile for teezer54

10/26/09 2:49 PM
I purchased a panasonic lumix FZ-35 camera from this company online. It honestly, has been a wonderful experience.They had the best price and their customer service has restored my trust in online shopping.

This review was modified by its author, teezer54, on 10/26/09 3:45 PM.

Very Satisfied
Reviewer: potpot
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10/23/09 1:10 PM
I orderred my new SLR Cannon EOS REBEL XS on wednesday and i received it on friday, i am so happy with my purchase it looks actually the same on the online features and it comes in a great price, it works perfectly as i try using it, aside from the great product on great price, shipping is pretty fast, and excellent customer service, will cntinue visit this site for future purchases.

This review was modified by its author, potpot, on 10/23/09 1:24 PM.

Very Satisfied
Reviewer: wlburns
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10/21/09 12:53 AM
I was hesitant about buying from Fumfie.com at first because I saw a few negative comments and I had never used them in the past. But after checking them out, I decided to try them. (they had the lowest price by far) And I have to say I am glad I did. Not only did I get a GREAT price on a new HD camcorder, but they were also very fast. They sent exactly what they promised. Keep in mind, they will call to verify your order, but I don't blame them for doing that on large credit card charges like that. I am a happy customer and would recommend them. -William

Very Satisfied
Reviewer: gmusgrave
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10/18/09 11:32 AM
I purchased a Canon HFS100 camcorder and some accessories. The price was by far the lowest I could find on the web. Steve was very helpful, and the order shipped the same day -- I received it in three days. Everything arrived in perfect condition, and I am very pleased both with fumfie's prices and their service. I absolutely would order from them again.

Very Satisfied
Reviewer: tachmidt
Click Here to See the Profile for tachmidt

10/15/09 5:57 PM
I was hesitant about ordering from yhis site I knew nothing about. However I bought a cannon vixia hfs10 camcorder because the price was the lowest.Glad I did, sales rep (steve ) was great, very courteos and knowledgable.Will recommend site to everyone I know. Hats off to u guys.  

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Digital Camera & Photo Prices
 Before you checkout, quickly check prices at other stores.
Shop Camera & Photo:

Nikon SLRs

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