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RatingsRating
Store InformationStore Info
Full Rating Profile
  • fumfie fumfie Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 3522 Flatlands Ave
    • Contact: service@fumfie.com
    • Phone: 866-666-9198
    • Customer Support: 866 666 9198
    • Business Hours: 9:30-7:30 est
    • Fax: 866-618-1728

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.19/10 9.19/10
    Chance of future purchase: Rating 8.67/10 8.67/10
    Shipping & packaging: Rating 8.81/10 8.81/10
    Customer service: Rating 8.71/10 8.71/10
    Return/Replacement policy: Rating 9.64/10 9.64/10

1,587 Customer Reviews

Rating 10/10
5/5
2016-01-28

Best Value!

"After doing research online and at actual stores, this site was by far the best value! They had exactly what I was looking for plus extras for the lowest price! The customer service was wonderful. They called me directly to make sure the order was what I wanted. It was delivered in a very timely manner.... even after a blizzard! I would definitely recommend Fumfie.com "

This review was modified by ck3a on January 28 2016 10:45:04 AM

Rating 2/10
1/5
2016-01-23

Wrong lens sent

"I ordered the Fujifilm X-t1 camera with the 18-135mm lens and they sent me the cheaper 18-55mm lens and charged me for the more expensive lens. A person had contacted me to confirm my order and still sent me the wrong lens. They need to credit me on my charge card of $250 or send me the correct lens. You cannot leave them a phone message so I sent them an email and I've heard nothing. I would not recommend them. "


Rating 10/10
5/5
2016-01-21

Great Camera Store!

"During a search I happened across fumfie.com. They had great prices for the camera I was looking to buy my son. I ordered it and had it shipped to his house on the other side of the country - the shipping was free. I called to ask about an additional battery and the Customer Service was very good. It was delivered on time making it a great experience. I recommend them."


Rating 10/10
5/5
2016-01-15

I was scared at first , turn out its the best decision I have ever made . thank you .

"hello ...
I found my Nikon D7200 here for 400$ less than the other sites ... I was happy and made the purchase , after that I looked at the reviews and I was very scared .. I called Fumfie at once to confirm my purchase , they try to up-sale me few stuff , they was very gentile , I gently declined . I chose the slowest delivery available ( 5-8 business days ) , after only 2 days I got the shipping confirmation , it was good sign but I was still scared , I got my package today and every thing was perfect EXCEPT there was no warranty ( the original yellow one ) but who cares , the camera and the lens were brand new , I checked the shutter count before I submit this review , and guess what , IT WAS ONE SHUTTER COUNT , thank you Fumfie , you made my day , keep the good work . cheers
"

This review was modified by Aleisawi on January 15 2016 10:10:37 AM

Rating 10/10
5/5
2016-01-11

"Great customer service. I first ordered the wrong one and had to cancel the order which was handled without issue. I ended up getting the camera I wanted plus a 3-year warranty and a memory card, all at a great price! Thanks!"

This review was modified by sbenepe on January 11 2016 06:37:27 AM

Rating 10/10
5/5
2016-01-07

"I am very happy with Fumfie's service department. I had a few issues with a Christmas order but both Steven and Elliott took care of things quickly and professionally. The department is easy to get a hold of and things were handled very much to my satisfaction. I also saved a lot of money with Fumfie's very low prices. With both of these things going for them I feel sure I will continue to be a customer of this company."


Rating 10/10
5/5
2016-01-06

"this store is great!! Awesome customer service. Quick responses, polite and helpful. Thank you Elliot.

Love my camera and everything that came with it. best prices around.
"

This review was modified by Zimcat on January 06 2016 03:55:06 PM

Rating 10/10
5/5
2016-01-04

"Hey Guys, I had the pleasure of speaking with Customer Service Rep Elliot, and I just admit he is fun to talk to. I had a little problem, and within minutes he took care of it. He has a great sense of Humour and makes ordering from Fumfie a great experience. Thanks Elliot for making my experience at Fumfie one to remember. I look forward to ordering again in the near Future ????"

This review was modified by natazia333 on January 04 2016 09:09:11 AM

Rating 10/10
5/5
2015-12-31

"Review for Steven Kay at extension 300

I purchased a NIkon D 7200 on Monday, 12-28-2015 from your company. When I received the camera and lens I felt that it was a used or refurbished order. When I spoke with you agent Steven, he put my mind at ease and will be sending me some free stuff for keeping the equipment!! Who doesn't like free stuff??? I want to let you know that now I would recommend him and your company for purchasing a camera!!! Thanks, Mike Cauley
"

This review was modified by mikecauley on January 04 2016 08:17:56 AM

Rating 10/10
5/5
2015-12-31

"
I have had two very positive experiences with Fumfie now. First I bought a Sigma lens at an incredible price, brand new. The lens was not focusing well, which is a Sigma problem and not a Fumfie problem, and Fumfie took it back and issued a full refund with no hassle at all. Then, I bought a Fuji camera for much less than I could find it anywhere else, and it arrived within 3 days, brand new in the box, and it is a beautiful thing. I actually contacted Fumfie to tell them to send me a review form so I could write this. I was skeptical at first because of the incredible prices they offer, but they are for real. They are in New York, so they talk like New Yorkers -- but get over it. I worked and talked with several people there -- Elliot, Michael, Paul, and all have been very helpful. Give them a try. I won't hesitate to order from them again.
"


Rating 10/10
5/5
2015-12-29

"Great customer service, fast shipping, will do business again"


Rating 10/10
5/5
2015-12-29

"I am planning on using fumfie in the future for my photography equipment. I got a great deal on my Canon 70D, and their customer support was great. Elliot was especially helpful. I highly recommend fumfie."


Rating 10/10
5/5
2015-12-29

"Ordered Drone online. Did get a phone call a few days later to double check mailing address and see if we would like any extras such as batteries. Did not feel pressured to buy anything further and did not. Order came quickly and was exactly what we ordered."

This review was modified by kwendling on December 29 2015 04:37:09 AM

Rating 6/10
3/5
2015-12-28

"the prices are fantastic. You will get what you buy. Shipping however - which is a key component of internet shopping - gets a 1* (shipping and customer service) for that pesky up-sell attempt! Here's how it looks like: " Hi, !@#$%^&, Please contact michael at 1-866-666-9198 Ext: 224 for further processing of your order. We will need to go over some additional information with you for faster processing and ensuring timely delivery of your order. Sincerely, michael" - Until you call and turn down the up-sell attempt, your order is on hold! So, this last time (2 days after I placed my order) I sent an email and simply said: "Please process my order as is." After that I received an email confirmation... meanwhile my order was on hold. Change that practice and you will get 5*****s

"


Rating 10/10
5/5
2015-12-21

"I ordered a camera from fumfie, which was exactly as I expected. It was delivered in a timely fashion and the service personnel I spoke with was very helpful. "


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