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Computer Hardware & Software and Consumer Electronics
123 reviews![Facebook share](javascript:share_rating("{"link":"\/store\/expansys","store_thumb":"\/store\/thumbnail\/expansys.jpg","store_name":"Expansys-UK","store_rating":"7.63","total_reviews":"123"}", "store");)
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posted Dec-22-2011![Share annoyed999 review](javascript:share_rating({"review_body":"Again, a warning not to use this company! Ordered a wowee speaker, didn\u0027t receive it after a few days so I contacted them to see if they had sent, they said they hadn\u0027t received payment, which they had and could be proved as was sent via paypal. I was then told it would be here the next day (priority delivery) and it never arrived. As I was being told it had left the warehouse and was on it\u0027s way, I received an email saying out of stock. When I asked them what was going on they laughed and put the phone down.","link":"http:\/\/www.resellerratings.com\/store\/expansys\/comment\/1040039#comment1040039","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/expansys.jpg","store_name":"Expansys-UK","username":"annoyed999","rating":"1"}, "single");)
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1/5
posted Dec-20-2011![Share KatBr review](javascript:share_rating({"review_body":"I warn anyone to not order from this company. I ordered a monitor in January, now it\u0027s December and it\u0027s never worked properly - constantly flickering yellow. It\u0027s been replaced twice with exactly the same problem, and Expansys refuse to take any responsibility, entirely passing the buck to the manufacturer - despite the law saying it\u0027s the trader\u0027s responsibility to ensure the product is fit for purpose.","link":"http:\/\/www.resellerratings.com\/store\/expansys\/comment\/1031885#comment1031885","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/expansys.jpg","store_name":"Expansys-UK","username":"KatBr","rating":"1"}, "single");)
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![Share krrkyoron review](javascript:share_rating({"review_body":"I understand there are customers who did not have any problems buying from them, but from my personal experience and from some of the reviews here, we can clearly see that there are issues with Expansys and is not integrous in it\u0027s dealings. 1st time buyers should do well to stay clear.","link":"http:\/\/www.resellerratings.com\/store\/expansys\/comment\/1006307#comment1006307","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/expansys.jpg","store_name":"Expansys-UK","username":"krrkyoron","rating":"1"}, "single");)
Share review![Share Ricko800 review](javascript:share_rating({"review_body":"I purchased a Acer Liquid Metal smartphone on the 16th of November and the delivery was extremely fast. Tracking of the package was also very easy through every stage of its journey. The level of information on the web site is excellent and the service given is exemplary, many other companies could do with some lessons from Expansys.","link":"http:\/\/www.resellerratings.com\/store\/expansys\/comment\/965341#comment965341","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/expansys.jpg","store_name":"Expansys-UK","username":"Ricko800","rating":"5"}, "single");)
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posted Dec-01-2011![Share Finn-chick review](javascript:share_rating({"review_body":"Colleague recommended Expansys and it did not disappoint. Ordered Acer Aspire One on Tuesday and it arrived on Thursday, even though in between I had to provide further info about the delivery address as it was my place of work. Will definitely use it again. I am already thinking of ordering sim free mobile from them\u2026","link":"http:\/\/www.resellerratings.com\/store\/expansys\/comment\/964857#comment964857","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/expansys.jpg","store_name":"Expansys-UK","username":"Finn-chick","rating":"5"}, "single");)
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posted Dec-01-2011![Share HilaryBrown review](javascript:share_rating({"review_body":"Although concerned by some of the negative reviews I ordered a Lenovo laptop from them on a Tuesday and it arrived Wednesday afternoon. Fantastic service and the product arrived in first class condition. I did have to contact them because the order initially failed the \u0022Verified by Visa\u0022 (and my Bank\u0027s automated service contacted me) so I contacted Expansys to make sure I did not get a duplicate order. They were helpful and very friendly.","link":"http:\/\/www.resellerratings.com\/store\/expansys\/comment\/964221#comment964221","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/expansys.jpg","store_name":"Expansys-UK","username":"HilaryBrown","rating":"5"}, "single");)
Share review![Share RayBarclay review](javascript:share_rating({"review_body":"Excellent price for an Acer Liquid Mt. Dispatched promptly after order and arrived next day on free delivery. Not contacted them so have no idea how they are if things go wrong, but I\u0027ll come back here if they do.","link":"http:\/\/www.resellerratings.com\/store\/expansys\/comment\/943085#comment943085","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/expansys.jpg","store_name":"Expansys-UK","username":"RayBarclay","rating":"5"}, "single");)
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posted Nov-14-2011![Share wez98 review](javascript:share_rating({"review_body":"Im a first time user on expansys website.. i found the website easy to use and very competerive.. i had no need to contact expansys by phone.. goods arrived early well packaged. will use again.. as soon as they recieve samsung galaxy 7.7..","link":"http:\/\/www.resellerratings.com\/store\/expansys\/comment\/929590#comment929590","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/expansys.jpg","store_name":"Expansys-UK","username":"wez98","rating":"5"}, "single");)
Share review![Share carscaddendavid review](javascript:share_rating({"review_body":"Excellent service, fast delivery, goods well packaged","link":"http:\/\/www.resellerratings.com\/store\/expansys\/comment\/929387#comment929387","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/expansys.jpg","store_name":"Expansys-UK","username":"carscaddendavid","rating":"4"}, "single");)
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"Terrible service. Willing to accept my payment only to then send me a request for me to scan a utility bill and send this to them. This is basically the customer ensuring the company's own protection from fraud. Do not be misled into thinking this is for your benefit as until goods are received the company is liable and if you pay by credit card you are further insured. this is wholly a ply by the company to cover their own backs.
After i had complied i received an email to say that they had received my scanned documents and the camera i was purchasing would be there as soon as possible. this was now December 20th and this answer as you might expect was no use to me. I asked when i could expect it and i was then told, they are trying to source it. This means they took the money for goods they didn't have. I asked for the cancellation policy and instead of providing this to me sent me a notice that they had now cancelled the order without actually asking me. Shoddy communication, terrible service and arrogance of the highest kind. poor poor company to deal with."