We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: Netowrk House, Third Avenue, Globe Park
    • Contact: first@expansys.com
    • Phone: 0845 467 7000
    • Customer Support: 0845 467 7000
    • Business Hours: 7am-5pm
    • Fax: 0161 868 0306

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 2.24/10 2.24/10
    Shipping & packaging: Rating 3.75/10 3.75/10
    Customer service: Rating 1.91/10 1.91/10
    Return/Replacement policy: Rating 1.82/10 1.82/10

396 Customer Reviews

Rating 2/10
1/5
modified review posted

"I have been ordering items online for delivery since the early 2000s and I have never encoutered such shoddy, i would say criminally negligent service. I ordered a phone from Expansys on 30 November 2014 and paid a delivery charge for 2 December. Despite being told every day that it would arrive that day (2 December - 6 December), i finally gave up as I urgently needed a phone so I went to the shops and bought the exact same phone. I rang Expansys to ask them to cancel my order on 5 December and was told I had to wait until it was delivered and then return it. They could still not tell me when it would be delivered. When I queried when I would get my refund, I was informed that I would need to pay a courier charge to return the phone due to my 'change of mind' (I still had not received it and had bought a new one). Each day I am told the courier will pick it up that day - it is now 17 December. I am going on Christmas holiday tomorrow and when I said I couldn't wait any longer, I was told they would collect the phone when I came back and 'enjoy the holidays'. They still have the money deducted from my account for the phone. I am a pretty happy-go-lucky person that knows sometimes things don't go perfectly to plan but I feel now that I have been scammed and advise anyone not to buy from this shoddy, disreputable company. I really wish I had saved my money, but more importantly, my time. I have never written a review before but please save your money and your time and don't buy from Expansys."


Rating 2/10
1/5
modified review posted

"I bought an LG Nexus 5 phone from expansys and it arrived with a defective screen.
They told me it would be a warranty issue and to contact LG.
I took this issue up with LG and they confirmed that the IMEI number was of EU origin (of which I knew) and confirmed that they could not touch this phone.
Expansys have not come back with a suitable answer and have not offered a replacement.

Be very careful dealing with Expansys and there EU phones. You could end up with a faulty product and no leg to stand on.

Very disappointed!
"


Rating 2/10
1/5
modified review posted

"Delivery was fine but I needed to return and I am still waiting on returns info which is not included."


Rating 2/10
1/5
modified review posted

"I paid extra money for the express delivery and I still have not received the item I paid for. "


Rating 10/10
5/5
modified review posted

"Arrived next day, best price I could find. Perfect service."


Rating 10/10
5/5
modified review posted

"I couldn't fault my experience. Great website, easy to navigate and get prices! Delivery couldn't have been quicker! I'd have to recommend expansys.ie!"


Rating 10/10
5/5
modified review posted

"No complaints. The whole process was painless and I am pleased with my purchase. Thank you."


Rating 6/10
3/5
modified review posted

"The item is ordered has not been delivered yet. "


Rating 10/10
5/5
modified review posted

"it was quick and fast very inpressed"


Rating 4/10
2/5
modified review posted

"still have not recieved the order 6 days after despatch"


Rating 2/10
1/5
modified review posted

"Item not received to date"


Rating 10/10
5/5
modified review posted

"Excellent service. Expansys is always reliable. Thank you"


Rating 10/10
5/5
modified review posted

"Well done, Many thanks for very fast delivery. The order was done and dusted on-line without a problem from an easy to read website. Put yourselves out there, I found you by accident on an eBay page"


Rating 10/10
5/5
modified review posted

"Very happy. Fast delivery great item great price "


Rating 10/10
5/5
modified review posted

"Quick turnaround on the order, delivery arrived next day. Great service"


Expansys-UK is a Merchant Member! Learn more

Expansys-UK is a merchant member
Expansys-UK participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,919 merchant members.