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evvive.com

Home & Garden

Rating 6.00/10 5 reviews
(54 lifetime reviews)

6.00/100 (6-month rating)
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All Customer Reviews (54)

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Dave1977
Rating 10/10 5/5
modified review posted Apr-17-2012

"I was shopping for a Bosch SHX8ER55UC dishwasher. Could not find many online resellers of Bosch 800 plus dishwashers. Saw Bosch had a rebates available, so I decided to look for an induction cooktop and convection oven as well. With all the fake reviews out there, I was not sure who to believe. I almost bought from another seller in Brooklyn, but got a bad feeling about them after listening to a very unprofessional sounding after hours recording. Decided to go with my gut, plus I found an even better price on evVive's affiliated site, designerappliances.com. I checked evVive out on Google map's streetview to see that their storefront matched the picture on their website and that it was not some back alley operation. I was having a little difficulty with the designerappliances.com website on my machine, so I called to confirm stock. The phone representatives were very courteous and professional. I forgot the name of whom I spoke with in sales, but he was very helpful and patient. He helped look up the rebates Bosch was offering. He told me he thought that the rebates probably couldn't be combined, and although I'm pretty sure that these 2 rebates can be combined, I appreciate that he didn't try to tell me what I wanted to hear, just to make the sale. Completing the order on the phone went very smoothly. I was a little anxious when I didn't receive an e-mail copy of the invoice, and my card was charged. I called the next day, and the representative I spoke with pulled up the order, and sent a copy to my e-mail. I waited until the next week to be contacted by the delivery company, as instructed. I got a little nervous waiting, but I received an e-mail from the shipping service last Wednesday night to schedule delivery. The driver called yesterday to confirm delivery at 8:00 this morning, and they arrived this morning right at 8. All items were well packed. The glass cooktop, which was my main concern, was packed inside an additional box with rigid foam. I have no experience with the returns department, but based on the high level of service I received during this transaction, I will definitely recommend evVive and designerappliances.com. From someone who works in the service industry, HVAC, I appreciate when a company tries to do things the right way. Great Experience. Keep up the good work. (On a side note, I ordered a Samsung fridge on sale at Best Buy around the same time. They called to confirm delivery 3 times last week, including Friday to confirm an exact time for delivery Saturday morning. We drove 200 miles to our new house. Saturday morning, Best Buy calls to say they do not have the fridge and that the new delivery date is May 5th. My wife chewed them out and got them to rebate $100 for gas and time. If it wasn't such a good sale price, and evVive had that model, I probably would have cancelled the order and bought it from evVive, now that my eVive purchase has arrived on time as scheduled.) BTW, I do not normally give 5 stars across the board, but I could not find a category that was not deserving of full marks."

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Compostkid
Rating 10/10 5/5
modified review posted Jan-30-2012

"Very accommodating seller. Wife ordered the wrong Miele appliance as a Christmas gift and by the time I opened it, it was past the return date. Although it was out of the return rules time frame, they were very accommodating on the return. Appliance was packaged very well both times and shipping was well communicated by both EvVive and Fed EX Home. "

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Glrshrt
Rating 10/10 5/5
modified review posted Dec-21-2011

"Very helpful sales person. Took the time explaining alternatives. My Miele vacuum arrived on time. "

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Arshiya
Rating 2/10 1/5
modified review posted Dec-08-2011

"I purchased a Whirlpool 36" cooktop from Amazon.com which was sold by Evvive Homes and received it on 9-29-11. I opened it to install on 11-16-11 and found it was cracked. Now Evvive Homes, Amazon.com nor FedEx are taking responsibility for this broken appliance. As this model is discontinued by Whirlpool there are no replacement parts available either.
Please donot trust the packaging as I did. Check your product as soon as you receive it. "

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bradprod
Rating 2/10 1/5
modified review posted Dec-07-2011

"Worst company ever that I found from Amazon. After 1 month, the washer I ordered had not arrived. And all they say was Washer's maker's problem, and kept me waiting. Never EVER buy anything from them. "

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jalken
Rating 10/10 5/5
modified review posted Nov-22-2011

"Goor experience, very helpful--no problems."

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CalBearsNycc
Rating 10/10 5/5
modified review posted Nov-19-2011

"I live in manhattan. Purchased a Miele iron from evvive on Friday, they called me on Saturday to make a delivery on monday. I am happy!!"

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samiel28
Rating 2/10 1/5
modified review posted Oct-14-2011

"I purchased a Bissell Spotbot (spot remover). I opened when it arrived and after trying for 5 minutes i realized that it was not as effective as I thought it would be. I asked for either an exchange (for a better product) or a refund. My claim we denied! This is not how business should be done. I would not recommend purchasing products from EvVive."

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allendale80
Rating 2/10 1/5
modified review posted Sep-03-2011

"DO NOT UNDER ANY CIRCUMSTANCES BUY FROM THIS MERCHANT. They are liars and thieves. They made a shipping error and sent merchandise that was not ordered. They sent return authorizations and the merchandise was shipped back. But they refuse to issue a credit. I disputed the charge with AMEX and evVive's claim is that they have not received the merchandise and that they have no knowledge that there was any problem with the order even though we have emails acknowledging the error. This has been going on for months and I have no idea when or if I will get my $1100+ back. BE WARNED!"

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Susan10
Rating 2/10 1/5
modified review posted Aug-21-2011

"Wow, it was like deja vu reading some of those other negative reviews. These guys are total crooks! They decided to unilaterally swap the product we ordered for another, but didn't tell us right away ... it was only when we called them to ask why our item hadn't arrived the week they'd promised to deliver it that they informed us. Then we had a nightmarish experience when it came to getting the thing swapped for a product we wanted. Their sweet-talking salesman promised everything would go smoothly on the phone and then became completely unreachable when, like that other reviewer experienced, they did not refund us for the first item which they had unilaterally substituted, and then when, months later, they slapped us with an exorbitant restocking fee (which their sales guy had told us we would not be charged.) DON'T MAKE THE SAME MISTAKE WE DID - RUN FROM THIS LOUSY COMPANY!"

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