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Stores > eluxury

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Full Rating Profile
  • eluxury

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

2 Customer Reviews

Rating 2/10

"Fraud--- After placing my order, I was informed that my shipment would arrive within 7-10 days. Also at the time of order the payment does not go thru eluxury but a third party. 14 days after my order I had not received my shipment and contacted eluxury on status of order. I did manage to get a shipping number that was not valid. After another contact I was provided a link to a very suspicious site out of Pakistan. Trying to track the order on eluxury also came back as no match found. This site is not safe. I ended up canceling my credit card information, after non-receipt and very suspicious responses from the vendor. Don't risk it. DO NOT USE>"

Rating 2/10

"I'm having great difficulties with this website's ordering process as they INSISTED that my billing phone number does not match with my credit card's on file number when they indeed match.

After talking and chatting with CSRs they both guaranteed that the billing information is correct and order will be shipped out asap. However, after an hour or so i received the same email again about the incorrect billing information.

After everything eluxury.com failed me again by canceling my order. I ended up buying straight from the source and it actually saved me money.

Avoid eluxury as they will not complete your order at all!!

This review was modified by Fobulous777 on January 07 2009 03:55:14 PM

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eluxury is not a merchant member
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