We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×
RatingsRating
Full Rating Profile
  • eluxury
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

2 Customer Reviews

Rating 2/10
1/5
modified review posted

"Fraud--- After placing my order, I was informed that my shipment would arrive within 7-10 days. Also at the time of order the payment does not go thru eluxury but a third party. 14 days after my order I had not received my shipment and contacted eluxury on status of order. I did manage to get a shipping number that was not valid. After another contact I was provided a link to a very suspicious site out of Pakistan. Trying to track the order on eluxury also came back as no match found. This site is not safe. I ended up canceling my credit card information, after non-receipt and very suspicious responses from the vendor. Don't risk it. DO NOT USE>"



Rating 2/10
1/5
modified review posted

"I'm having great difficulties with this website's ordering process as they INSISTED that my billing phone number does not match with my credit card's on file number when they indeed match.

After talking and chatting with CSRs they both guaranteed that the billing information is correct and order will be shipped out asap. However, after an hour or so i received the same email again about the incorrect billing information.

After everything eluxury.com failed me again by canceling my order. I ended up buying straight from the source and it actually saved me money.

Avoid eluxury as they will not complete your order at all!!
"

modified review This review was modified by Fobulous777 on January 07 2009 03:55:14 PM

Ratings Calculation Change


Share eluxury's store rating

eluxury is not a merchant member. If you're this merchant, learn more!

eluxury is not a merchant member
eluxury does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!

See all Merchant Members »