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Stores > eFavorMart.com
  • eFavorMart.com
    • Address: 13155 Railroad Ave, City of Industry, California
    • Contact: sales@efavormart.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: M-F 7am-7pm PST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.36/10 6.36/10
    Chance of future purchase: Rating 3.04/10 3.04/10
    Shipping & packaging: Rating 4.55/10 4.55/10
    Customer service: Rating 1.84/10 1.84/10
    Return/Replacement policy: Rating 0.63/10 0.63/10
Voice your opinion! Review eFavorMart.com by clicking a star below.
Rating 10/10
5/5
2017-02-22

Spandex Chair Covers....TV TRAYS TOO!!!

"I ordered the Red/Black roses...they look perfect...i love them....EFAV has the best silk flowers. . BEAUTIFUL!
and....
After i used the chair covers for an event.....(checkered pattern)....what to do....what to do.....OMG...they fit the TV Tray.....just tuck the back part on the side and there it is .....a sleek TV Tray for Everyday....i sat it outside on the deck...with a small vase and an efavorflower - of course (rose red)...a pitcher of Ice Tea....and woooola....elegance!- so NOW.. i gotta order every color chair spandex covers...LoL...

ALSO...A GREAT GIFT idea...(two tv trays...a small vase...two spandex covers for chairs and a flower or two...my parents loved it)....enjoy, Thxs EFAV!
"

This review was modified by LydiaMe on February 24 2017 07:15:01 AM

Rating 4/10
2/5
2017-02-10

A bit disappointed

"I ordered personalized cake boxes for my wedding. The stamp that was used on the boxes is not centered in the middle and is only partially colored in. I know these boxes were only $30 for 100, but I expected a little bit more of an effort to at least make sure the stamp was centered on the boxes. The items did get to my home timely, which was nice. "

This review was modified by KK1205 on February 14 2017 12:15:10 AM

Rating 2/10
1/5
2017-02-07

BEWARE - they will not correct their mistake

"I order 25 table cloths and 25 runners. I received 25 table cloths and 24 runners. I contacted customer service and that gave me two choices, 1)send the missing runner, 2)store credit. I have plenty of time before the event so I replied to send the missing runner. 3 days later I get a "sorry for your inconvenience" response that shipping cost are to high and they will not be able to send the runner. I get two more choices 1) order some else and they will include the runner 2) store credit. I am left one table short for the event. I will not to business with this company again.

I did not know they would not correct there mistakes. BEWARE
"

This review was modified by MAB999 on February 09 2017 06:45:01 AM

Rating 10/10
5/5
2017-02-06

"My order arrived today faster then anticipated, all items ordered are great , and the prices very reasonable , materials are good and will hold up after washing. Pleased with my orders, will recommend to family and friends."

This review was modified by Carrington10 on February 08 2017 12:45:01 PM

Rating 2/10
1/5
2017-02-03

Wasted my time.

"I placed an order for baby shower favors. Waited 10 business days for the shipment to reach me. Nothing. I checked the site and it said my order was processed. I contacted them and they said the last box had been damaged and that it would take over a month to fill my order. But no one had contacted me with this information. Bad customer service. Now I will have to order from some place else and pay expedited shipping to get the favors in time for the shower. Never again."

This review was modified by dnovak5512 on February 07 2017 12:15:18 AM

Rating 2/10
1/5
2017-02-01

Not Impressed

"I ordered 2 bundles of flowers and 25 table runners. I paid $50 in freight and $30 in brokerage. I got my package and was missing half the flowers. I contacted them right away to let them know. They at first said the package had everything in it and I had to insist i was missing items. They then agreed to send the missing flowers. I would have had to pay brokerage on items that I should have already received. I wasn't happy but I said whatever send them. I get an email the next day saying they are unable to resend them. Yes they are refunding me and yes the table runners are very nice but i am not happy i am missing items and now have to search for flowers all over again. I wouldn't use them again. "

This review was modified by aprillyne on February 03 2017 10:00:02 AM

Rating 2/10
1/5
2017-01-30

BUYER BEWARE! CAUTION! AVOID! STAY AWAY! RUN! DO NOT BUY! WARNING!

"As a professional lighting designer, I made a $1,500+ purchase through efavormart.com for a Hollywood celebrity client. The lights were advertised as “twinkle” lights, but upon installation, they were NOT lights that twinkled! In addition, many of the lights I purchased malfunctioned, were not consistent with the proper setting, and just plain gave me the most troublesome time possible. I made numerous trips out to my client’s house and spent hours and hours fixing manufacture issues with the lights...I took a HUGE loss with my client solely based upon the malfunctioning of these lights! My client’s were greatly disappointed and I was greatly embarrassed. I am 99% sure that I lost my celebrity clients; well known in the industry.

I contacted efavormart.com customer service about the issue and they informed me that they would do “nothing” for me! I will be filing a lawsuit and contacting many governmental agencies and develop a web site against efavormart.com.
"

This review was modified by forevermemorable on February 01 2017 03:45:02 AM

Rating 2/10
1/5
2017-01-26

Don't Go There

"Should have read reseller ratings before I purchased. They printed the personalization crooked on the 200 bags that we purchased for our daughter's wedding. They said that can happen with their process and too bad, we have to live with it."

This review was modified by jonlammers66 on January 31 2017 12:01:12 AM

Rating 10/10
5/5
2017-01-25

Oh So Happy :)

"After reading so many different reviews I took a chance and placed my order on Jan. 17, 2017 & received my order today Jan25th , 2017. 9 Days from start to finish is pretty good service in my opinion : ) My order was perfect , no issues what so ever !!! I ordered 8 of the 90" round silver table clothes , 3 silver rectangular table clothes &10 Plum satin runners !!! They were all nicely packaged individually inside the box !! I feel the quality is quite good, especially considering the price !! I now own these for cheaper than what I was going to have to pay to rent them for one day !!! SCORE!!!!"

This review was modified by soniawehrle on January 27 2017 12:30:02 PM

Rating 2/10
1/5
2017-01-25

Never again!

"Terrible service. Printed ribbon backwards and won't fix it. It doesn't even make sense the printing they did. They will not replace it. Would never recommend or order from again!"

This review was modified by rooski76 on January 27 2017 10:15:02 AM

Rating 10/10
5/5
2017-01-21

The Perfect Fit

"I was planning my mother's 90th Birthday party. I needed flowers, favor boxes, surmergible lights, water crystals and table runners...I found everything I needed at Efavormart. It arrived on time, the products were as pictured and the colors were true. I was pleased with the product and the price. I will be a returning customer and yes I am recommending Efavormart to my friends and family. "

This review was modified by Eillil on January 24 2017 12:02:18 AM

Rating 10/10
5/5
2017-01-19

Unbelievable Quality for the Price!

"I have to say that for the small price, I wasn't sure of the quality I'd find in your satin table cloths. But I'm so pleasantly surprised! These will be PERFECT for my daughter's bridal shower. In fact, I've just placed an order for two of the larger sizes. Thank you!!! I couldn't have rented them for what I paid to buy them. Will they wash well? Who knows ... but at this price, who cares?"

This review was modified by Alaughery on January 24 2017 12:01:01 AM

Rating 10/10
5/5
2017-01-17

Great Customer Service, quick shipping, and Great Products!

"I was a little concerned at first because I got an email from them stating that one of the items I had ordered was out of stock.

However, it was extremely easy to get a hold of customer service on their site, using the live chat feature, and the agent who helped me was great. They got in a shipment of the item I needed, and I got my delivery about four days later.

The items are very nice, and I was super happy about the price.

Thanks a bunch!
"

This review was modified by enchantedstargazer on January 19 2017 08:45:04 AM

Rating 2/10
1/5
2017-01-09

ROBBED

"RECEIVED ORDER PAID $198.29 INCLUDED FREE SHIPPING RETURN ALL EXCEPT $7.00 SELECTED MERCHANDISE CREDIT TO AVOID 20% RESTOCKING FEE IN ACCORDANCE WITH THEIR POLICY. I WAS REFUNDED $59.57 AND CHARGED ME THE RESTOCKING FEE ANYWAY MY RECEIPT CLEARLY STATES "NO RESTOCKING FEE APPLIES" WHEN I INQUIRED ABOUT THE MERCHANDISE CREDIT THEY COULDN'T PROVIDE A VALID ANSWER, WHEN ASKED WHERE WAS THE REST OF MY REFUND THEY STILL COULD ACCOUNT FOR HOW THEY RETAINED $134.40 AND CLAIMED IT WAS TOO LATE TO OFFER TO REFUND ME A MERCHANDISE CREDIT WHICH ONLY ACCOUNTS FOR $22.41 I WILLNEVER DO BUSINESS WITH THEM AND INFORMING ALL MY COLLEAGUES AND EVERYONE I KNOW TO NEVER DO BUSINESS WITH EFAVORMART AND INFORMING THE BETTER BUSINESS BUREAU OF THEIR SHADY PRACTICES"


Rating 2/10
1/5
2016-12-26

DO NOT BUY ANYTHING FROM THIS COMPANY!!!!

"This is the WORST COMPANY that you could ever buy anything from.
I bought 36 sets of their 20X10 Fairy net Lights and they are CRAP!! I spent $61.99 per set and they are not worth the money.
They are very cheaply made and fall apart just trying to take them out of their boxes.
2 Sets didn't even work right out of the boxes, and 10 other sets have rows or sections of lights that are out that I can not get to work.
I tried to contact the company to get an exchange or a refund which they will not do. They said all they can do is give me 20% off my next purchase. Why would I buy anything else from this Company?
HORRIBLE CUSTOMER SERVICE!!!!! DO NOT BUY UNLESS YOU WANT CRAP THAT WONT WORK!
"

This review was modified by mmoore06 on December 26 2016 03:09:42 PM

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