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Stores > Eders.com

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  • Eders.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: cs@eders.com
    • Phone: 516 656 0808
    • Customer Support: 516 656 0808
    • Business Hours: 9-5 eastern m-f
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

768 Customer Reviews

Rating 2/10
1/5
2016-01-25

never again

"I ordered a Trophy Ridge React Pro sight a week ago. It said 3-4 days on shipping, but still hasn't arrived and all customer service can tell me is that it has shipped. The tracking number I was given just says " pre shipment information has been sent to usps." I contacted contacted customer service and they said that tracking information usually isn't available until the package is delivered which makes no sense because I'll obviously know when it's at my doorstep! First and last time ordering from this company. I'd rather pay a few extra dollars and receive fast and reliable shipping."



Rating 10/10
5/5
2016-01-03

"I have delt with eders multiple times. I am extremely satisfied with their service especially with how quickly they ship items after the order has been placed. The prices are great and they offer any assistance you may need every single time I've asked a question. I would refer any of my friends to this site as I normally do. And many of my friends in the archery community use their website."


Rating 2/10
1/5
2015-09-04

"Worst return policy I've experienced in my life. If you merely break the tab on a box they consider the item opened and will not return it. Even if you didn't open the item they charge an OUTRAGEOUS 20% restocking fee. That's $33 for my $165 item! I will NEVER order anything from this site again when there are plenty of other retailers that will a) return an item as long as it hasn't been used and b) not charge a restocking fee at all."


Rating 8/10
4/5
2015-01-26

"Generally very good prices, but be sure not to make any mistakes when ordering. I meant to order a QAD HDX arrow rest for my bow, but accidentally ordered an HD. I caught the mistake just after it shipped. They charge a 20% restocking fee and don't refund the shipping. I ended up losing $35 in the end.

I think 20% is ridiculous for a non-opened, returned item. Most companies wouldn't charge for an honest mistake like that. Those that do, generally only charge 10%.
"

This review was modified by zgozvrm on January 26 2015 05:36:20 AM

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Verified Customer
Rating 10/10
5/5
2014-10-11

"Very fast shipping excellent service quality product"


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Verified Customer
Rating 10/10
5/5
2014-10-09

"The order shipped quickly and I had my boots in less than 4 business days."


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Verified Customer
Rating 10/10
5/5
2014-10-08

"Within minutes, I received two phone calls answering inquiries I had written in my order. Service was quick and purchases were received in perfect condition. Super satisfied!"


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Verified Customer
Rating 10/10
5/5
2014-10-05

"Fast shipping and great selection as always."


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Verified Customer
Rating 6/10
3/5
2014-10-01

"I paid for 2nd day shipping. Wanted my order on Friday not on Monday. "


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Verified Customer
Rating 10/10
5/5
2014-10-01

"Ordering was simple and the delivery fast and on time.
Thank you
"


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Verified Customer
Rating 8/10
4/5
2014-09-27

"For less than .5 lb. Pkg. Paid over $15 to ship and took way too long to get. Need to add USPS cheaper shipping and quicker to website. 1/2 order was wrong size also."


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Verified Customer
Rating 2/10
1/5
2014-09-25

"I was shipped the wrong product because the product description didn't distinguish between materials used. I needed it to be used with composit arrows and I received one for aluminum arrows. The description didn't specify in the product part number."


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Verified Customer
Rating 10/10
5/5
2014-09-25

"Quick, complete... Very Satisfied"


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Verified Customer
Rating 10/10
5/5
2014-09-23

"Once I got the right address to the store I had my items in 2 days great service"


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Verified Customer
Rating 10/10
5/5
2014-09-21

"Quick, easy, fast, awesome!!!"


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