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Stores > Eders.com
  • Eders.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      10017
    •  
    • BUSINESS HOURS
      9-5 eastern m-f
      GENERAL PHONE
      516 656 0808
      FAX
      n/a
    • SUPPORT EMAIL
      cs@eders.com
      SUPPORT PHONE
      516 656 0808

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 8.75/10 8.75/10
    Customer service: 0.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Eders.com by clicking a star below.
Rating 10/10
5/5
2017-04-22

Excellent Service

"I bought items for my bow and they were sent out immediately and received within 3 days. Product I received was in top condition no problems at all. Highly recommend shopping on this site!"



Rating 10/10
5/5
2017-04-20

I'm happy

"I've had great experience with Eders.com so far! I have not had to return anything, however so I cannot speak to the ease of that but other reviews make me glad there were no mistakes. My husband is very happy with his bow and I got the case I wanted for much less than our local hunting/fishing store even with the shipping!"


Rating 2/10
1/5
2016-11-02

Worst company I have ever felt with

"I spend ove 10,000 a year on hunting gear. Bought 2 different things from this company, one is as described, the other isn't. This company wants to charge me a restocking fee and full price on another product they sell. The owner is an absolute Jerk. Go anywhere else"


Rating 2/10
1/5
2016-01-25

never again

"I ordered a Trophy Ridge React Pro sight a week ago. It said 3-4 days on shipping, but still hasn't arrived and all customer service can tell me is that it has shipped. The tracking number I was given just says " pre shipment information has been sent to usps." I contacted contacted customer service and they said that tracking information usually isn't available until the package is delivered which makes no sense because I'll obviously know when it's at my doorstep! First and last time ordering from this company. I'd rather pay a few extra dollars and receive fast and reliable shipping."


Rating 10/10
5/5
2016-01-03

"I have delt with eders multiple times. I am extremely satisfied with their service especially with how quickly they ship items after the order has been placed. The prices are great and they offer any assistance you may need every single time I've asked a question. I would refer any of my friends to this site as I normally do. And many of my friends in the archery community use their website."


Rating 2/10
1/5
2015-09-04

"Worst return policy I've experienced in my life. If you merely break the tab on a box they consider the item opened and will not return it. Even if you didn't open the item they charge an OUTRAGEOUS 20% restocking fee. That's $33 for my $165 item! I will NEVER order anything from this site again when there are plenty of other retailers that will a) return an item as long as it hasn't been used and b) not charge a restocking fee at all."


Rating 8/10
4/5
2015-01-26

"Generally very good prices, but be sure not to make any mistakes when ordering. I meant to order a QAD HDX arrow rest for my bow, but accidentally ordered an HD. I caught the mistake just after it shipped. They charge a 20% restocking fee and don't refund the shipping. I ended up losing $35 in the end.

I think 20% is ridiculous for a non-opened, returned item. Most companies wouldn't charge for an honest mistake like that. Those that do, generally only charge 10%.
"


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Verified Customer
Rating 10/10
5/5
2014-10-11

"Very fast shipping excellent service quality product"


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Verified Customer
Rating 10/10
5/5
2014-10-09

"The order shipped quickly and I had my boots in less than 4 business days."


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Verified Customer
Rating 10/10
5/5
2014-10-08

"Within minutes, I received two phone calls answering inquiries I had written in my order. Service was quick and purchases were received in perfect condition. Super satisfied!"


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Verified Customer
Rating 10/10
5/5
2014-10-05

"Fast shipping and great selection as always."


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Verified Customer
Rating 6/10
3/5
2014-10-01

"I paid for 2nd day shipping. Wanted my order on Friday not on Monday. "


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Verified Customer
Rating 10/10
5/5
2014-10-01

"Ordering was simple and the delivery fast and on time.
Thank you
"


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Verified Customer
Rating 8/10
4/5
2014-09-27

"For less than .5 lb. Pkg. Paid over $15 to ship and took way too long to get. Need to add USPS cheaper shipping and quicker to website. 1/2 order was wrong size also."


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Verified Customer
Rating 2/10
1/5
2014-09-25

"I was shipped the wrong product because the product description didn't distinguish between materials used. I needed it to be used with composit arrows and I received one for aluminum arrows. The description didn't specify in the product part number."


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